room2 London Hammersmith Townhouse

La posizione, la cura dei dettagli

Niente

房间比较大，设施齐全，干净整洁

浴室开关不会开

Very clean pleasant room, modern style with smart kitchen area and modern clean shower room. Lovely room .A Lift if you need it.

Room didn’t have air conditioning got a bit warm until the window was opened.Have stayed before last time had a larger room which was lovely. This time for two people the room was quite tight for space with the bed pushed against a wall, only one bedside table. Overall a good stay. Check in appears confusing but you just go to the office across the road and they give you the access details.

Muy cómodo la verdad, todo muy limpio y tenía unas vistas bonitas a un bosquecito. Para ser londres, bastante grandecito, repetiríamos!

Todo perfecto. Pequeño pero muy bien distribuido

Justo no funcionaba el ascensor ese día con la maleta

Tolle Lage, bequemes Bett, grundsätzlich gute Ausstattung.

4 Sterne nicht passend. Bad sehr klein. Dazu passte der Duschkopf nicht in die Halterung. Schnitt des Zimmers nicht gut. Enger Eingang.

La posizione è top.

Il soggiorno di tre notti presso questa struttura è stato profondamente deludente e ben al di sotto degli standard minimi attesi. Primo giorno: il bagno era privo di riscaldamento funzionante. Ci siamo dovuti lavare in un ambiente freddo, condizione inaccettabile, soprattutto nel periodo invernale. Secondo giorno: si è verificata un’interruzione della corrente elettrica. Nonostante abbia prontamente segnalato il problema, non è stato effettuato alcun intervento tempestivo. L’assenza di elettricità ha compromesso l’utilizzo dei servizi essenziali della camera. Terzo giorno: all’interno del sacco del piumino utilizzato per dormire ho riscontrato evidenti macchie e segni di sporcizia. Le condizioni igieniche erano assolutamente incompatibili con una struttura ricettiva presente su Booking. Nel complesso, durante l’intero soggiorno non sono mai state garantite le condizioni minime di comfort, igiene e funzionalità per cui ho pagato. Esperienza negativa, che non posso consigliare.

Room2 is ALWAYS astounding, great service, such lovely staff. This one was great but no reception at the front as it’s just a road down.

Lack of reception desk/check-in

Hotel molto tranquillo, poco rumoroso, strada non trafficata, caldo e accogliente. Stoviglie e cucina pulite

Televisore troppo grande che ostacola un il passaggio e contenitore spazzolino del water molto sporco

Already booked great location staff rang to say problem with Room and upgraded to another very polite easily sorted out

Nothing

The location was excellent. The shower was good and the bed was comfortable. The reception staff were helpful, providing the entry codes to the building and to the room. It was quiet at night enabling easy sleep. The heated towel rail in the bathroom worked well. We appreciated the early check-in!

We would have appreciated an instruction sheet to help manage the cooking hob. We found the hob tricky to operate. Also, as a minor issue, we would have appreciated a dish cloth in addition to a tea towel. The room was warm, however it wasn't possible to turn up the radiator.

Location was brilliant, easy to get to the tube and buses, close to the center. The street was quiet and beautiful. The bed was comfortable and clean, the kitchen was perfectly equipped with everything I needed to cook and eat.

There are things that could be fixed - wallpapers were a bit dirty and old, the shower was leaking and the temperature was not regulating, so it was either super cold or super hot. It was noisy inside the apartment block - I could hear someone’s alarm ringing in the morning :(

交通很方便，what’s app溝通 回應很即時 對我們而言暖氣不夠暖 工作人員立刻多給了我們一台電暖器 整體處理非常到位 很棒

住頂樓 所以坐電梯後還要搬一層樓梯 比較重一點 其他都很ok

Very spacious comfortable bed great shower and very warm

Nothing

This hotel is beautiful and located very close to Hammersmith Station. The check-in process was very smooth. Since I was arriving around 8:30 PM and their office closes at 8:00 PM, they actually called me beforehand to help me complete the check-in online.

My score would be a perfect 10 if they provided bottled water. Unfortunately, water isn't included. Nevertheless, our stay was great!

We have stayed here numerous times and it’s one of our favourite places. What really makes this place is the friendliness of the staff. There’s a difference between robotic cliche customer service you get in most London hotels, compared to the staff at Room2 who listen and have great banter.

Nothing.

Location, functionality, value for money

Stairs narrow

It was well equipped if you needed self catering

The furnishings were very basic and utilitarian. No style or class really. Wouldn’t go back

nothing

Our stay in London was a complete disaster. We were informed a day before arrival that the apartment we booked (specifically chosen for being on the ground floor due to back problems and courtyard access) was unavailable. We were offered a so-called “upgrade” on the top floor with narrow stairs, making luggage transport exhausting. The apartment was extremely cold, the heating did not work, and we spent a freezing night. The next morning, we had to take a cold shower as the hot water was not working. Maintenance unseccesfully tried to fix the heating the next day, doing nothing by wasting our time. We had to use electric heaters, but the bathroom remained cold, water condensed on the windows, and towels didn’t dry. The fridge ruined £40 worth of food as it was set on a too low temperature. Lights and appliances were broken, and an outlet even exploded when using a hairdryer. Immediately after booking, we were repeatedly asked for our email to receive check-in details, mentioning even how to spell it to overcome booking com restrictions. I refused but in the end they made us giving it throught their online check in form. Nevertheless were spammed with promotional messages even through booking com chat window and despite GDRP, causing further frustration. Although we were told we would receive compensation for all these inconveniences, this has not yet been provided. We have reported the case to Booking.com and are awaiting a response. Overall, our trip was disrupted, and significant time was lost dealing with issues that should never have occurred. The experience was unacceptable.

La struttura era immersa in uno splendido quartiere molto caratteristico. Abbiamo alloggiato in una stanza spaziosa e pulita.

Abbiamo avuto qualche problema con delle finestre elettriche ma lo staff é stato davvero gentile e disponibile e prontamente ci è stata data la possibilità di cambiare stanza.

Excellent facilities, comfortable bed and really well appointed Staff were brilliant reacting to all the issues that occured professionally and promptly

Ceiling leaked with water pouring through and my shower didn't work...changed my room with no issues to a luxury apartment...happy with response to unfortunate situation

Very clean and bright lovely decoration and very well presented

Forgot to mention the shower was coming away from the wall. This was due to the shower control being very tight

Great location, nice and quiet room. Beds very comfortable. Would stay again.

Great location; room was nice

Reception wasn't in the hotel...and there was no gathering place; stairs up to our room were steep bordering on dangerous

Clean, comfortable, well-equipped, quiet, easy to access, also with a bit of character. Communication with staff was superb as well.

For us everything was perfect, some people may not like the proximity of the railway, but hearing the sound of trains is also nice.

very friendly and efficient reception staff. Location was ideal for Eventim Apollo theatre.

Strong smell of chemicals in the room.

Brilliant, will be using again!!

N/A

Convenient location on a nice street

More like an air bnb and didn’t seem on brand for Room 2 compared to the other hotels I stayed in of theirs

It's proximity to the Eventim. The easy check in and pin code accesses.

Things are easy and convenient!

The room was large and as per my expectations. Perfect location and space during October. The Fall weather was so pretty on the Hammersmith Grove Street. A lot of options to explore nearby, highly recommend the area.

It was a bit disorganised as I was placed in the wrong room for the first 2 nights even though i mentioned i need to have the room as per the picture. It was sorted out in the end very kindly so it is okay. Main negative is the lack of sheets being refreshed especially for a long stay i could only refresh my sheets once. However towels are provided consistantly which is nice.

Our stay was absolutely perfect! The apartment was in an excellent location — close to everything, yet in a quiet and peaceful area. It was very clean, cozy, and beautifully maintained. The place was also wonderfully equipped with everything we needed. We truly enjoyed our stay and would definitely come back again! 😉

Very close to Hammersmith high street. Compact room which has everything I needed. High quality bed linen and very comfortable bed.

A little dark as it was a basement room.

Really lovely flat - perfect for the eventim apollo!

It is a great hotel, we keep coming back

We stayed during a heatwave and it is impossible to be or have a good sleep in the room. We recommend upgrading and providing enough ventilators or installing portable AC units

Great overnight accommodation and good value for the area. Everything was clean and tidy and the room had all we needed. A great find and one we hope to use again for future visits to London.

Room facility for cooking.

Only one electric fan worked. The other one may be just for room decoration.

Fantastic location! Very comfortable and clean. Very much appreciated the keyless entry, too.

It was difficult to maintain a comfortable temperature? Might have been my lack of knowledge, but I found it too warm even with the heat turned off.

The location was great, close to Hammersmith tube. There was a lovely back garden area to get some fresh air and enjoy the sunshine. The bed was very comfy and I had a great nights sleep. Was the perfect place for me, will definitely book again.

It was beyond clear, unbelievably comfortable and the facilities were top notch!

Overall it was ok. There was some confusion with our check in time. It said 2pm on the booking and we planned to arrive then but when I contacted the reception the day before they said that wasn't guaranteed. There was no apology and the response felt a bit rude given the booking clearly stated 2pm. The receptionist on arrival wasn't very friendly either. The room was however ready at 2pm. We had booked a regular room and were given a small room in the basement (studio 2). It was very small with the bed in the corner and a wall one side and the kitchen unit not very far at all to the other side of the bed. The bathroom was also right next to the kitchen. It felt very weird sleeping so close to the kitchen. I am surprised this was a regular room as it's hard to imagine how it could possibly have been smaller. Definitely wouldn't want to stay in a little room if that was in fact a regular. It felt a bit grubby too with damp / black marks on the bathroom ceiling. On the second day there was a leak in the bathroom. We reported it and maintenance came very quick. It couldn't be fixed but we were quickly given another room which was much appreciated. I think this must have been a large studio which was much bigger and I wish we'd have booked that size room to start with. The room was a little tired in parts but perfectly comfortable. The location was good and well connected via tube. The staff on check out were friendly and let us leave our bags.

Our room was much smaller then in the photo, however it was clean and functional, the cleaners and the handyman were all excellent and nothing was a bother.

Had a great visit. Excellent location, not too tourist-y and very close to tube and very very safe. Excellent facilities as well, the studio had all i needed.

Sehr schöne Unterkunft in einer super Lage! Das kleine Zimmer eignet sich perfekt für 1 Person und ist super kuschelig. Die Ausstattung ist sehr gut und es fehlt an nichts, von Bügeleisen&Bügelbrett bis hin zum Wasserkocher, Toaster und Kochplatte ist alles vorhanden. Bis zu den 4 Underground Lines sind es maximal 10 Minuten. Ich konnte früher rein und am Abreisetag meine Koffer entspannt an der gegenüberliegenden Rezeption lassen. Zum einchecken erhält man einen Code. Die Dusche hat normal funktioniert und es gab keinen komischen Geruch (anders, als es in einigen Bewertungen angemerkt wird). Das Personal war sehr freundlich und hilfreich. Die Gegend ist sicher und bietet alles, was man zum Leben braucht. Ich würde auf jeden Fall wiederkommen!

Das einzige Manko ist wirklich das Fenster. Man kann es nicht öffnen und auch an kühlen Herbsttagen wird es unglaublich heiß und stickig im Zimmer. Es gibt zwei Belüftungsklappen, wodurch die Geräusche von außen viel lauter sind. Obwohl ich in der Stadt lebe und Geräusche gewohnt bin, bin ich regelmäßig von streitenden Katzen oder den vorbeifahrenden Zügen wach geworden.

Very good value. Convenient location close to tube stations. Comfortable and well equipped. Staff friendly. It was surprisingly quiet for London and the tubes didn't have any noise impact. However the fridge was excessively noisy and caused some sleep disturbances.

Clean and comfortable, nice shower, good location on a quiet pretty street close to the tube and nearby cafes and shops

Kitchen not supplied with any cloths and the plug didn't work so difficult to use. Difficult to contact the managers without going into their office. Website mentions all bedding is hypoallergenic but had a goose down duvet, to which I'm highly allergic so requested a change but the only ones available were two hot singles with ill fitting covers...

Checking in nearly impossible after office hours, 45 minutes on the phone, given incorrect door entry code and so locked out again and another 30 minutes on the phone, following night, Spanish woman locked out having the same issues!!

何度か利用させてもらっています。ハマースミスから近く，閑静な住宅街にあるので，場所は良いです。備品なども一通りそろっており，便利です。

今回は半地下の部屋だったので，眺めはなく，道から丸見えでした。希望した静かな部屋ではなく，通りの音や階段の上り下りの音に悩まされました。

Oda 2 kişi için gayet yeterliydi. Çok yakın konumda yemek, market ihtiyacı için bir çok olanak bulunuyor. Evin konumu şehri gezmek için ideal bir noktada, yürümeye üşenmezseniz gezerek bilindik yerlere (örn: Notting Hill) gidebilirsiniz. Evin hemen karşısındaki restoranda özel indirim sağlanıyor, bu çok hoş bir düşünce, teşekkür ederiz.

Odanın hemen yanındaki ortak çamaşırhane ses açısından biraz sıkıntılıydı. Gece 22.00 den sonra makineler kullanılmıyordu ama havalandırma çalıştığı az da olsa ses oluyordu. Klozet'i lavaboya çok yakın olduğundan kullanımda biraz sıkıntı yaratabiliyor. :)

Location

Lack of proper air conditioning as the room was really warm

Very clean, nice set up, had everything we needed.cute little garden

Gets super hot in there. Although we were provided with fans. .parking was a bit difficult with costs.not deal breakers

We had an absolutely wonderful stay at Room 2 Hammersmith. From the moment we arrived, Ellie at reception gave us the warmest and most professional welcome I’ve ever experienced – truly the best receptionist! The whole place is spotless, beautifully designed, and has that stylish loft feeling we both loved. The little London garden is such a charming touch. Everything was perfect from start to finish – thank you for making our stay so enjoyable.

We had an absolutely wonderful stay at Room 2 Hammersmith. From the moment we arrived, Ellie at reception gave us the warmest and most professional welcome I’ve ever experienced – truly the best receptionist! The whole place is spotless, beautifully designed, and has that stylish loft feeling we both loved. The little London garden is such a charming touch. Everything was perfect from start to finish – thank you for making our stay so enjoyable.

Clean. Tidy place

Need to make it clearer to people checking in after hours what to do. Went to 109 as instructed and it was shut. Managed to call someone but was quite stressful

The location, ease of booking and check in, comfortable bed

The bathroom door didn't work properly and I didn't like the lack of a door handle. Stain marks on the wallpaper. The position of the garbage bin being right by the bed was off-putting. The bedside tables being metal were very loud if you placed anything/bumped into them at night.

Lovely space, the location is great and the staff were so helpful.

The room was boiling hot, even with the desk fan and standing one it was almost impossible to sleep because of the heat.

Nice helpful launderette man nearby since the property’s laundry is very small , dryers don’t work well but seems to be the way in the UK for the small dryers? Nice pub nearby . And 8 minute walk to dining , grocery, shopping and train and bus . Our kitchen was very very small. Has cutesy sayings where a hook or a shelf would be more useful. Staff helpful, brought fan and extra hangers.

Localização excelente, próxima a estação de metrô e supermercados. Cozinha bem equipada, super útil para a viagem.

Calor! Descrevem ar condicionado na comodidade e lá existe apenas um pequeno climatizador, que obviamente não conseguia refrigerar o quarto. Para quem é sensível ao calor, impossível alugar novamente no verão.