Kiwi Hotel vs Similar Hotels

Room had issues such as a non-working TV and busted light.

Issues with room cleanliness and uncomfortable amenities were noted.

Rooms are spacious and comfortable, although soundproofing and some amenities could be improved.

Rooms were described as clean and comfortable, with minor issues mentioned.

Issues mentioned with room cleanliness and functionality.

Dirty room and restroom. Concerns about uncleanliness were prominently mentioned.

The hotel facilities are clean, but there are maintenance issues like the elevator and some concerns about older bedding.

Specific concerns about dirtiness and unclean facilities were highlighted in multiple reviews.

Accessibility of location is a positive aspect.

Location is very accessible and within walking distance to key areas.

Great location near SM City Mall and accessible to transport, highly appreciated by guests.

Positive feedback regarding the convenient location near local attractions.

Staff is accommodating despite other issues.

Staff were friendly and accommodating, promptly addressing room change requests.

Mixed feedback on staff attentiveness, especially during peak times; some guests found the staff less accommodating.

Many reviews praised the friendly and helpful nature of the staff.

Coffee taste was awful, suggesting room for improvement.

Breakfast options were limited, impacting the overall appeal.

Breakfast options were adequate but lacking in variety and quality. Toaster and coffee strength were issues.

Food was mostly appreciated, but there were specific concerns regarding menu items.

No specific comments, but generally standard.

Limited amenities compared to expectations, with some missing features.

Facilities available are good, but some guests noted specific issues like the gym maintenance.

Amenities received mixed feedback, usually positive.

Prepaid rooms led to frustration, affecting perceived value.

Average experience for the price, with some aspects meeting expectations.

Perceived as good value given the prices in the area, despite some issues.

Guests felt they received good value for the reasonable price.