Grand Kesambi Resort and Villas Bali

Our 2bdrm villa was so spacious and perfect for the 4 of us. The downstairs living and pool area was perfect at the end of the day. We were tucked at the back of the property, so it was peaceful and a retreat from the chaos of Kesambi.

The kitchen was big, but not well equiped. We didn’t want to cook, but it would have been good to have a sharp knife and cutting board to cut fruit.

Wij zaten in het achterste blok, dat is een aanrader. Heerlijk rustig.

Heerlijk eten en de bedden zijn erg goed. Mooi zwembad en vriendelijk en behulpzaam personeel.

Het is net buiten het toeristische gedeelte, maar dat vindt ik zelf erg fijn. Kuta, Legion, Sanur liggen binnen bereik.

Nice sized room

Noisy neighbours

Ruime kamer met goede bedden. Lief personeel en erg behulpzaam.

The location is good.The villa is good.But facilities are not upto the mark.The body wash was never rellaced and it was stinky.Their is no exhaust fan in wash room.The main swiminv pool has greenery in it which was also complained by other guest.The tile in the swiming pool was broken which was quite dangerous but manager was least bothered to chk on it.Breakfast is worst i got raw peas in aloo mutter vegetable.bottle water 1 litre per day for 3 people in a room .They need to seriously work upon it and manager should have courtesy to atleast meet the guest rather he said he is busy with agents.

The location is good.The villa is good.But facilities are not upto the mark.The body wash was never rellaced and it was stinky.Their is no exhaust fan in wash room.The main swiminv pool has greenery in it which was also complained by other guest.The tile in the swiming pool was broken which was quite dangerous but manager was least bothered to chk on it.Breakfast is worst i got raw peas in aloo mutter vegetable.bottle water 1 litre per day for 3 people in a room .They need to seriously work upon it and manager should have courtesy to atleast meet the guest rather he said he is busy with agents.

Had enough room in the villa

The staff didnt come up to you at the restaurant or pool to offer food or drinks, we went to them. Had great looking cocktail menu but couldnt make anything as they didnt stock anything to make them. Had black mould fall from our fans in the bathrooms. Just noticed on my bank statement further charges after we checked out too so thats not great either

The staff was very friendly; my room was nice and comfortable. Housekeeping made my bed and straightened up everyday. The staff that ran the restaurant were delightfully and extremely pleasant as I'm a vegetarian.

There seemed to be an issue with my room card (key) if I left for any extended amount of time my key card would not work and I would have to go to the lobby; staff would then come and reset my key card. Housekeeping keeping despite my request for coffee brought tea packets and restocked my room with tea no coffee, no a big deal except I had to get up at 2am for an early flight and had no coffee.

Todo, el personal de seguridad un genio

No tenía cuchara para el café

Very good coffe and frenchfries

No bin in the bathroom but hair in the shower not mine; loud from the mainroad, doors and window did not close propper; no umbreller it is raining season!; no door for the shower; no tel in the room to contact the lobby for an umbrella . . .

I loved the pool, and how the location it’s more deeper inside seminiyak, away from the bustling crowds. The villa was clean and decorated for me as well for my anniversary. We can still get to the beach, and all the activities easily from the stay. Clubs and main streets are around 15 mins away. Laundry service is right outside too. The staff are really helpful, and clean the room everyday.

Make sure to have umbrellas if it suddenly starts raining.

Fiyatına göre çok güzel bir konaklama geçirdim temiz ve konforlu

Nothing.

There were so many bad things it was crazy! Yellow stained pillows. Blood on the mattress protector. Tv wasn't working and just flickered the entire time. Shower head was old and dirty and spraying water everywhere. The sink was broken underneath, so every time you turned the tap on it just flowed into the cupboard. The bathroom window didn't close and that felt very unsafe as someone could just come in if they wanted to as it backed onto another hotel. Also a real problem for mosquitos coming through. The bathroom door didn't fully shut so mosquitos came into the room. There was no safety box for passport or valuables. The spa was not operational at all during the whole stay. The main pool was out of order for 2 of the 3 days due to slimy green water. It was totally unhealthy to swim in. The pool was one of the main reasons I booked this property. I was forced to go to a café down the road to swim, which meant spending extra money on transport, food, and drinks. My son became very sick with food poisoning and they wouldn't allow any gojeks to my room, making me LEAVE HIM and walk to reception to get medicine from gojeks-this was really disturbing he is only 4 years old. After a big fight with them they finally allowed a doctor to come through and down to my room to treat my son at 1am in the morning!!! I asked for a full or partial refund they denied it was is disgusting as you can see from the photos how bad everything was, my son was sick so I couldn't leave until he was stable with vomiting. I do not recommend you stay here at all.

De vriendelijke mensen receptie, tuin

De kamer, de ac en koelkast enorme herrie. Herrie van verkeer aan de straat. Superior kmr was oudste kamer en slecht onderhouden. Deur badkmr sloot niet, wormen in douche en steekvliegjes badkmr. De tafelkleden ontbijt zaten gaten in. Voor 4 sterren hotel viel erg tegen. De villa s zagen er mooi uit en de tuin. Wellicht ben ik ziek geworden vh eten. Er waren nauwelijks klanten die bleven eten.

I spent seven nights in a one bedroom pool villa. The villa exceeded my expectations. The bedroom was spacious and well furnished. The king bed was comfortable. The bathroom had a large walk in shower. The outside area consisted of a deep pool that was daily maintained, and a kitchen area with table, fridge, microwave and sink. The restaurant was staffed with friendly and efficient staff. Every meal I had there was of the highest standard. The resort pool was large and well maintained.

Veldig fine rom. Stor seng og stort bad. Villaen passet veldig fint for vårt opphold. En kan fint tilbringe hele dagen ved eget privat basseng. Hyggelig betjening. Varierende kvalitet på frokosten. Vi hadde en veldig god og en litt mindre god frokost. Hotellet ligger litt vekke fra det meste og virket litt «dødt». Passer nok bra for dem som vil komme seg vekk fra folkemengden, men de som vil ha flere aktiviteter blir det noe reising.

We had the villa - 1 bedroom with private pool. Was amazing. Pool and villa spotlessly clean. We did not have transport so not sure how far to restaurants or coffee shops. Bed super comfortable

Nothing to complain about

Nearby to semiyank, good rooms with balcony space. More like a villa rooms. They can help you rent the bikes

Small bathrooms as compared to other property. For swimming pool the charge is separate.

All greatest

It was 👍

Amazing facilities

location close to our wedding venue invitation

None

Worst Service, you keep calling them they will attend you after 7 hours

Service and attitude, very poor services

Clean and property was rather spacious with a restaurant and spa on site

Management and advertising. The websites (Expedia, Booking and their own website) advertised the family pool villa as having 3 beds: 2 Queen and a sofa bed. There is no sofa bed. And when we arrived they attempted to charge us for the third bed (even though we had that in our villa already). They then held my passport while trying to resolve the issue. Their behavior was inappropriate and possibly illegal. They held my passport when you had no right to in an effort to extort more money from me for a bed that I already paid for. They then repeatedly called the room during late hours asking us to visit the front desk to pay for the extra bed. While the property is nice and the location is decent, the hotel falsely advertises its beds and the hotel staff behavior regarding my passport and the extra bed was wildly inappropriate and misguided.

the pole was big and good

breakfast was not good, we only ate eggs, because they had the most disgusting food.

Room was very spacious and outdoor area and pool area was very nice and more than worth the price. Staff was very friendly.

Included breakfast was not up to my expectations. Bathroom water flow pressure was very low it’s frustrating.

The suite room was fabulous

The breakfast needs improvement

Great location for is a we weren't here for tourism. Few warungs around to eat at. Convenient laundromat nearby. Check out at 12.

No milk for tea or coffee at breakfast.

EXCELLENT CUSTOMER SERVICE & CONTINUOUS KINDNESS from All STAFF & Management. High Recommendation's to the following Staff who went ABOVE and BEYOND to cater for my Families Needs & Made our Holiday Most Enjoyable!!! HIGH RECOMMENDATION'S FOR: * General Manager: YUDI (5*) * Reception Staff: LIA, LUSI, RONALD & ARIS (5*) (VERY VALUABLE ASSET'S TO THE BUSINESS.) They are on the Front Line of Welcoming All Guests, Dealing with Requests, Complaints & Compliments as well as being flexible in helping wherever help is needed around the Premise. * Restaurant: Chefs: MADE & NATA (5*) * Waitress: SANTI (5*) * House Keeping: BUDANA (5*) * Pool Maintenance: GAMA (5*) THANK-YOU to each and everyone of you PERSONALLY We will Cherish and Always be GRATEFUL for the Friendship's we have Forged and will tell Family & Friends for years to come. GOD BLESS YOU ALL🙏 From MR LOUIS HLA & FAMILY (Perth, Western Australia 🦘)

Maintenance Requirements: * Water Pressure: Very weak or just Trickling Water from All Shower's and Taps (Randomly) * No Hot Water- Thank goodness the weather is Hot & Humid Villa was Missing: * Washing Machine * Dryer * Towel Rack * Kitchenette Dishes: Pots, Cooking Utensils ( As stated on the website these items were included with the price of the X2 Bedroom Villa with Private Pool)

Villa private pool Clean rooms Spa staff were lovely

Breakfast range

Really nothing

Rooms were not equipped as advertised Took 2 days to get cooking utensils Pool was leaking Not one meal was delivered as ordered Water pressure was poor No hot water Many guests were complaining

We booked the 2 bedroom villa. Aircon in the rooms weren’t working properly, pool was dirty, no proper cooking materials provided and our stove didn’t have any gas (we had to ask for it). But couldn’t use the stove anyway as cooking materials weren’t provided despite having asked for it several times.

Fairly private, nice common pool, large rooms.

Nothing

Everything

Room and location

Reception need more hospitality

Nothing to like

1.The old odur was coming from the room. 2.A/C not working properly. 3.The washroom door jammed in door frame. 4. The electric kettle was not working properly. 5. There were several crack in main door no privacy. 6. The coffee cups are not cleans properly 7. There was no celling fan available. 8. They have given the pool in facility but you have to take different package to access it. 9. The room has attached balcony but it was not clean properly.

Staff was very nice and place is very clean.

The service of this hotel is very poor. When you enter the hotel, you will deduct money for no reason. There is a fine of 10 million yuan for smoking. Obviously, there is no smoking. Except for this matter, the waiter who tidying up the room will steal your things. My camera ccd is missing. Where is that motorcycle is 90,000 yuan. There is no motorcycle outside, which charges 10 million or no oil. There is also a lot of English that can't be understood in the front desk. Communication is simply a problem. Even if the front desk has a bad attitude, it will roll its eyes. The location of the room is not easy to get close to the road. It's very noisy. The toilet smells like a toilet. It smells like shit. The bath towels in the hotel are moldy, the floor is also sticky, and there is very dirty dirt on the sheets. The scariest thing is that the pillows are moldy. In short, it gives me the feeling that I live on the street and don't want to live here. Don't go to the house with bad attitude and moldy house. Don't be deceived like me again.

Location was 10mins away from my business venue.

They didn't allow food delivery to be sent to my room.

The bed is comfortable.

There’s white particles in the water boiler even after afew times we cleaned it, it make the water cloudy. Also a mouse entered our villa and messed up the rubbish.

Aircon was dirty and only had warm air

Breakfast buffet was okay, but not great with the variety

More variety I guess

The staff were amazing and the villa, breakfast, main pool area and the spa were great

Nothing, loved it all

location is ok, close to Seminyak.

where do I start.. upon arriving we were greeted by dead bird in the pool, dirty window/sliding glass door, old furniture, NEVER WORKS TOILET and the water is very temperamental and smelly. We stayed for 30 days, we had raised all these concerns to the management/staff no one even tries to resolved this. unprofessional staff. please avoid this place it’s not worth the money you paying there’s plenty places that are better.

beautiful warm pool, quiet location, easy access, beautiful staff, good AC,

we like the ambiance, the staff was so nice❤️

nothing

It is in Bali

The property is very run down

nothing at all

first they put me in the room 107, the ac wasn’t working, the phone line was off as well, the cleanliness of the room 107 little bit better than the final room that I stay. it’s very dirty, has spider web, the wastafel leaking, the wardrobe smell bad, the linen even worse so they changed the linen. no towels until I complain and asking for it. no hairdryer until the next day I ask for it. no cattle to make hot water. the floor is dirty and old

Reasonable price and strategic location

none

It's just outside seminyak, which is nice due to traffic. Spacey appartment/hotel room. Friendly staff, nice view on the pool from the restaurant.

I found it a bit untidy, not so clean.

Staff were so friendly

The Staff at the Restaurant were absolutely amazing.

The Showerhead that didn't work. The Spray Leak outside Bathroom door, dripping manky water onto the only place to walk in and out of Villa (so spraying on me as I walked in and out) - also causing a Black slimey, slippery Paver... I complained on 3rd Day - NOTHING was ever done.

It was a nice big room, like a studio apartment.

Traffic is quite noisy but bearable

very spacious room, wonderful pool, very private

a little bit moldy

i booked this place for the pool for my kid and we could never use it! always green and close! they said under maintenance and that was almost one week! breakfast not good!

the staff were friendly and food was reasonably priced

the bedroom / bathroom were really dirty and crumby. The shower sprayed everywhere and the tiles were mouldy / dirty. the room smelt stale and the air conditioning was poor - our room was so hot. the swimming pool must have been really dirty as it turned my white bikini green?!?!

The images are deceptive and the property is not the money it charges. Also, its pretty far from the main city. We had booked initially for 2 days but then checked out in 1 day.

My Villa was stunning. Most beautiful Private Pool I've ever had in all my Bali stays. The Staff at Restaurant were wonderful, fun and friendly. Reception were very helpful. I will never Stay anywhere else.

Being picky - but I hated going outside to get a drink out of fridge (unlock doors etc in middle of night) Tiny fridge in Room would have been perfect. Also English Subtitles on TV.

the food was fine. the personal was pretty pleasant. beds were good and cozy.

I’ve booked the villa for three people, and contacted the property in advance trying to understand the number of beds in the villa. The property failed to understand this question only answering that there’s two bedrooms. When we arrived the property asked us to pay in advance for the whole stay so we do. it turned out the villa has two large beds. so we asked for an extra bed. It was not free so we had to pay for it. it’s ok. when we go for the breakfast, it turned out that we have only breakfast for two people (despite indicating three in the booking) and since we have a paid extra bed, we can pay extra for our friend could have breakfast as well. so we did. the villa was pretty ok, except for two things: the telephone to connect reception was barely working. we could not hear a thing. and there was no restaurant menu in the villa. while combined those things led us to be unable to order food from the restaurant to the villa. the second thing is the private pool. it was not dirty but very close to this state. The water seemed to be flowering a little bit so it attracted tons of frogs or toads to the pool every evening. The poll illumination was very dim so you could have a face to face frog meeting while using the pool at dark time of the day. i love frogs, i really do, but they make a lot of jump-scare things in this scenario. The last but not least thing. it turned out the villa Wi-Fi connection is very poor. it was not enough to provide a stable connection for a call (even without a video). and it was not acceptable for us as we had to work remotely including a lot of calls. we found another villa with better wi-fi and booked it as soon as we can (not via booking though) but to our surprise Kesambi property refused to reimburse the money paid for the rest of the days that we were not going to stay there (3 of 7 days remained unused). Not even they agreed to return the money for extra bed and extra breakfast for the third person.

The villa was nice & the private pool was clean enough. Hired a moped from reception which was really cheap. The WiFi was good

Shower pressure kept dropping out & smelled when you first put it on. The main pool was filthy with grime on the bottom. Service at the restaurant & room Service was painfully slow even just for a drink we waited 30 minutes for it to arrive

Nothing the entire stay was horrible

Rooms are not clean, staffs are rude, food is not as expected, very far away location