Grand Kesambi Resort and Villas Bali vs Similar Hotels

Rooms noted as spacious with good beds and comfortable; generally positive room comfort though isolated maintenance issues (key-card problems, occasional mould) were reported.

Room furniture is old style but comfortable; bed is excellent.

Rooms are often described as spacious, comfortable and well-sized (suites, executive rooms), but issues like noisy/ineffective aircon, misleading photos, mezzanine layout inconveniences and occasional odors temper the rating.

Rooms were noted to be spacious and well-equipped, but some complaints about mattress firmness.

Multiple guests reported pool with greenery and broken tiles, black mould from bathroom fans and stinky/absent replenishment of toiletries — notable cleanliness and maintenance issues.

Cleanliness was a bit of an issue; rooms cleaned daily but not cleaned very well.

Mostly reported as clean and spacious in many reviews, but several guests noted maintenance issues (cockroaches in cupboards, bad smells, a leaking toilet) which lowers the cleanliness sentiment.

Mixed reviews on cleanliness; some mentioned cleanliness positively while others noted issues like dirty pillows.

Location described as good — slightly outside the main tourist area which some guests appreciated; Kuta/Legian/Sanur reachable and rear block noted as quiet and recommended.

Location is quiet but may not be suitable for those needing easy beach access.

Many guests praised the convenient area (cafes, shops, close to points of interest) and a 'top location' comment, though a few noted it was far from the beach or 'not that close to much.'

Guests appreciated the quiet yet central location of the hotel.

Staff and housekeeping frequently described as friendly and helpful; restaurant staff praised and security singled out positively. Some management lapses (unresponsive manager, staff not proactive at pool/restaurant, key-card resets) but overall service was a strong point.

Staff are super friendly and helpful, ensuring easy check-in and assistance when needed.

Staff repeatedly described as amazing, friendly, helpful and accommodating (late check-out granted, excellent customer service), giving strong positive sentiment for service.

Staff received consistent praise for being pleasant and helpful.

Mixed feedback: some guests enjoyed the food and found restaurant staff very accommodating (vegetarian-friendly), while others reported poor breakfast quality and lack of bar ingredients to make cocktails.

Breakfast is delicious with many choices available and very good quality.

Restaurant and food received positive remarks (quick and very good for some), but breakfast was called weak by at least one guest and F&B options are limited in places, producing mixed sentiment.

Breakfast options received negative feedback; limited choices led to a lower rating.

Amenities had several problems: main swimming pool poorly maintained (greenery, broken tiles), missing exhaust in bathrooms, limited stocked items for cocktails, and inconsistent toiletries — amenities below expectations.

Includes a nice swimming pool; however, the pool cleanliness could be improved.

Facilities such as a nice pool, gym, spa and restaurant are frequently praised; however missing kitchen utensils, occasional bugs and some maintenance shortcomings reduce the amenities score slightly.

Pool and other facilities were well-received, though some amenities like the TV and WiFi need upgrading.

Multiple reviewers explicitly called it good value for money, praising room size and comfort relative to price despite some service/amenity shortcomings.

Great value for money; hotel offers good amenities at reasonable prices.

Multiple reviewers highlight very good value for the price and good room size for cost, though a few call out restrictive perks (limited free water, towel rules) which slightly temper the value perception.

Considered good value, particularly with spacious rooms and staff support.