Urban Travellers Hotel vs Similar Hotels

Rooms described as small, old and dated; issues reported include weak/noisy AC, broken showers, no hot water at times, no fridge/kettle — overall room quality is below average.

Rooms were small and not as depicted online, with complaints about noise and cleanliness.

Mixed reviews with complaints about room size and amenities.

Rooms show signs of humidity damage; noise from outside traffic was a concern.

Multiple reviews mention old dust build-up, lime scale on faucets, cockroaches in rooms and rooms/bathrooms not really clean — cleanliness is below expectations.

The rooms were poorly maintained with visible mold and towels that did not feel clean.

Multiple complaints about lack of hot water and cleanliness issues.

The room was very dirty with dust and other debris; issues reported with trash collection.

Many guests highlight excellent location — close to malls, airport and local attractions (MOA, nearby shops and church), consistently noted as a major positive.

Very accessible at the main road, close to NAIA and MOA.

Conveniently located near the airport and malls.

Close to the airport, but the surrounding area is not safe for solo travelers.

Several guests praise accommodating, polite and helpful staff (front desk and bar). A minority report unfriendly reception, but overall service is a strong point.

The staff were outstanding—very approachable and consistently helpful.

Positive mentions of attentive and helpful staff.

Staff were helpful, accommodating, and willing to assist with requests.

Breakfast is included but frequently described as limited in quantity/variety and very local; bar food receives positive mentions but overall F&B is slightly below average.

Breakfast service was poor and did not provide ample options.

Breakfast complaints and additional charges for beverages.

Breakfast was described as poor; issues with food preparation were noted.

Amenities such as a swimming pool and an upstairs bar are appreciated. However pool hours, limited in-room facilities (no fridge/kettle) and occasional limited hot water reduce the score.

Facilities were working, but issues with the TV and lack of a hair dryer were noted.

Some amenities were appreciated but also complaints about noise.

Decent pool and air conditioning, but limited food options.

Mixed comments: several guests say it's good value for short stays and priced accordingly; a few feel price is high given room size/quality.

Relatively disappointed for the price paid, given the overall experience.

Overall experience aligned with price expectations.

Room quality and overall experience were below expectations considering the price.