The Vaults

Very convenient location Friendly staff

Nothing - everything was satisfactory

La ubicación es muy buena y el personal es super atento. El propietario Andriu, genial, me cambió la tv para ver los subtitulo. En la terraza había muchas macetas con flores que hacían acogedor el espacio para tomar una bebida, aunque hay que subir por escaleras de caraco.

El baño necesita un enchufe, para encender la calefacción y calentarlo un poco para ducharse y el plato de ducha es muy resbaladizo, estaría bien que tuviera una agarradera para entrar y salir. Tampoco es fácil abrir la ventana de la habitación para ventilar.

Location, cleanliness and staff were great.

Parking was difficult. The rooms were on the top floor with no lift. Access to the bathroom was limited by position of bed.

Staff super helpful and friendly Great location

Noise unreal Woke at 4 am and 6 am by an intruder alarm that might as well have been in the room . 2 sleepless nights

Convenient to railway station and Town centre

It is looking very tired inside my ensuite bathroom was very scruffy. The flooring needs replacing and cuts and splits in the vinyl. The door going into this room only opens half way so if you are on the large size you would not get in. Didn’t like the step up into the shower and toilet.

Beds were comfortable ,although could do with firmer pillows ,good shower once you got the hang of setting the temperature , nice big tv ,staff were very friendly and polite and hotel really central ,location was perfect

A previously used toilet brush and holder in the bathroom it wasn't hygienic, very dirty. and damaged bathroom mirror , windows in room needed cleaning, lots of stairs to the access the room and no lift but i expected that as i checked the reviews before i visited so i already knew about the stairs , the building is 200 years old so thats why theres no lift i assume, overall i enjoyed my stay

The location is fabulous, and the staff were very helpful and nice. The bed and linens were comfortable and the shower worked well. It was helpful having a fan in the room to move the air around.

The room was very crowded and a little hard to move around in. For instance, the step into the bathroom around the corner of the bed in the dark at night was a little tricky. The bathroom light string hanging in the middle of the room was also hard when a switch near the door would be safer.

Ideal location and the room was lovely! Staff were helpful. All round nice stay.

Nothing!

Muy céntrico

Olía mucho a humedad en las escaleras y a mi personalmente, que soy asmático, no me sentó bien.

Convenient location. En suite room was comfortable and suited our needs. Staff were friendly and helpful.

Would have been nice had they served breakfast. Bathroom door didn’t close fully. Took a while for hot water to run in the shower.

Die Lage am Bahnhof. War alles ok.

Am Samstag Abend wurde es laut weil unten im Pub ein DJ laute Musik Platten auflegte. Aber sonst war die Unterkunft gut und trotz dem Pub ruhig.

Bed was very comfortable and good location

Shower kept going from hot to cold, erratic

The location. Comfortable bed

Mould in the shower and lack of handwash. Cold shower BH morning and no staff available. Would have liked mugs washing. Stairs steep but we were warned.

Very close to the railway station, but not disturbed by noise. Friendly welcome and speedy, efficient check-in. Good price accommodation.

n/a

For the price we paid the room was ok ,Wi-Fi,comfort , tea making facilities,quiet.the room looked tired in need of a refurb.

Not for people who can’t handle stairs ,but that is in the details,we managed slow but sure even with hold-alls.

Lovely hotel room, great location and pricing

Always welcoming, clean and comfortable bed, close to cafes and other food places

Nothing to dislike

I checked out before 8AM and didn’t stay for the second night and demanded a refund. The hotel was never what I expected. Not value for money. It’s a poor managed hotel

The location is great.

Couldn’t sleep - there was a disco below in the pub in the last night! The disco ended 1am! I was shocked.

The bitter shandy was great.

It was dark, dingy and totally miserable. It wasn't really dirty as such, just shabby. Dirt in places so old it has become part of the place. When we arrived I found it weird to find the curtains closed. Even more surprised to open them and see a beer garden. It meant we had to keep our curtains closed the whole stay to have any privacy. It wasn't anything special. Just dank and shabby. I was disappointed to what was once a beautiful building, now just run down and smelly. We won't return.

Location was very good, everything was fine.

Nothing, everything was as expected.

Nothing much apart from the staff were very friendly.

Room 1 had no hot water for 3 out of 4 days. Room and surroundings were very poor. Dangerous step down from the shower to the floor and the shower leaked so it was dangerously slippy.

Location

A little noisy

The woman I met there was a conversational pleasure. Strong, confident and interesting….

The room was a bit tired and aged but hey ho. Still comfortable

Great Location for the town

No parking

Location

The shower

check in was quick and simple,and the staff were helpful

The bed was comfortable and brilliant location. the bar staff very friendly.

There was absolutely no air conditioning in the room. Although it was the hottest days of the year the fan provided in our room was inadequate to the purpose that we could not breathe at night. The bathroom had seen better days, broken frame on the mirror over the sink. the shower was really grubby, ie, Black mould around the shower base, shower door did not close properly, dust and grime on tiles/pipes at sink base and generally dusty and dirty.

Staff were friendly

The Vaults has to clean and update the staircase leading to first floor room. The room itself was OK and clean and bed good.

Cleaning the very smelly stairs is a must.

Está muy bien ubicado. Para una noche está bien.

La habitación y baño son pequeños pero es lógico dado la antigüedad del edificio

It was very close to both train and bus station

Nothing

In great position to everywhere

N/a

Comfy beds and well polite

Nothing

Fantastic location in the centre of Shrewsbury and 2 minutes from the station; clean and comfortable; friendly staff and good (ish) WiFi. Very good stay.

A little bit noisy but hey, it`s a pub and it didn`t matter. The WiFi was a bit hit and miss but OK.

Close to parking area and town centre

The location is very good

It is very close to Shrewsbury rail station and convenient for the centre of town. Fine for a couple of nights

The room was very small. We stayed during hot weather and the window wouldn't stay open There was no other form of ventilation.

Christie was very welcoming at check in and exceptionally helpful. Location less than 4mins walk from Train station

The noise. As the rooms are above a pub - you expect some noise, but my stay was horrendous. The garden bar was right outside my room window and had a DJ from early afternoon into the evening. I couldn't stay in my room to relax in the day as the bass noise revererated and constant crashing bottles into bins. After 9.30pm the noise shifted to below my room - absolutely worst stay I've ever experienced in the UK.

Locatie

Het was erg heet in de kamer en de bedden te kort.

Nothing

Avoid single room number 4, always smells of shake and vac overpoweringly, no window that can be opened, weird bed. Loud humming sound low pitched with oscillation that kept me awake, i left at 5am. Maybe a generator.

Excellent location, in a pub is always a bonus. Clean, comfortable enough and the price was reasonable.

Its an old building, so it has limited facilities and a bit noisy at times Its in a pub, so thats to be expected.

Brilliant location right next to the train station, lovely clean accommodation and the staff were really helpful.

Location

Room was dirty as seen in pictures. Staff were rude! I thought Id try my luck at 12am, yes the place was technically closed but id asked for a bag of crisps, was told it was okay if I payed by card. Then the supervisor I'm assuming walks up behind the bar man saying 'dont f..ing do that again say, f no' sorry?? Is that how we talk to staff and customers??? A simple no would of been okay...

Its location

No food

The location was superb, good supply of tea making facilities, hairdryer supplied, iron & ironing board supplied, nice fresh towels supplied, bedding fresh

Initial reaction when walking into the pub was OMG, it was in a very unkept condition. We then went through the door to the stairs to reach the room and that was just as bad. Very unkept, in serious need of new carpet, paint and tidying up. The stairs smelt very musty and damp. I appreciate this is an old building but this was not really acceptable. Upon entering the bedroom, initial reaction was that it was ok, contained rather old furniture but fine. The draw in the desk/dressing table was full of dust and dirt, not cleaned out. The bathroom, OMG it smelt really bad of damp. It was that bad, I considered booking another hotel and losing the money I had already paid out but we stuck it out reluctantly. There were no toiletries supplied with the exception of hand soap, but shower gel container was empty. Shower doors did not close correctly leaving floor flooded after a shower. Shower was fine but took a while to heat up whilst the sink tap, no hot water at all. There was mould/damp around bottom of shower tray and behind the sink. The mirror in the bathroom was falling apart and definitely needed replacing. Whilst this did not affect the usage of the mirror it just didn't look nice. The IMPORTANT INFORMATION on the hotel description... 1. Bar closed at 11.30pm on the Friday and Saturday night NOT 2.30am as per description 2. Parking was close by but the daily charge is £6.05 NOT £5.30 as per description and it IS NOT COIN OPERATED. You have to pay by phone, there is NO option to pay via bank card, PHONE ONLY. 3. We DID NOT have to provide ID or leave a deposit Would I stay her again or recommend it... DEFINITELY NOT! I do NOT normally leave reviews but I can 100% say I was totally disappointed with this stay, the photographs are totally mis-leading and probably taken about 10 years + ago.

Location and price

Near train station and able to leave silly-o'clock (5am) to travel on

Está muy bien situado para ir al tren

El ascensor

All

Nothing

Check in was easy and staff were friendly. Close to the town centre.

The shower door was dodgy didn't shut probably and was leaking. But it did the job as we were only there for one night

Company, host, beer!

Noise of motorbikes at night, but no fault of the host. Shrewsbury Town had just lost 0-4!

Location

Friendly and location.

Great place to stay for a weekend lovely staff very central value for money

It was near to town a stones throw away ideal place to stay.

Slightly noisy coming from down stairs in evening.

Super emplacement ! Lit très confortable

Rien c’était top !

Budget accommodation, in excellent location. Friendly staff. However, not suitable for the less mobile, due to the amount of steps to the rooms

Maybe be more clearer about suitability for the mess mobile.

Good Location near the station ,friendly staff...

Nothing to dislike !!

No breakfast.

The water feature in the corridor which came through the ceiling was difficult to pass without getting wet !

The location was just perfect. It's literally 2 minutes away from the train station and has a bunch of shops, restaurants, and coffee places around.

The room was a bit small, and the bed was very high off the ground. In the room, there was only a small window that I couldn't even open. The bed was ok, but clearly too small for me. I'm 1,9m, and my feet were left hanging at the bottom of the bed. Finally, the shower area felt a bit off, as the ground caved slightly when I stepped on it. It looked like a sketchy construction.

Very big heavy bath towel, walk in shower, easy use of shower, close to railway station.

Nothing

Brilliant location, friendly staff & beer great in the bar 🍻 Bed was comfy & room warm.

Its an old building & I think that's why the room didn't smell the best.

The room was nice and clean the bed was nice and comfy the staff where all lovely and frindly, helpful we enjoyed are stay

Beds were so comfy

Had no expectation, but a concern was water pouring down outside my bedroom door from an upstairs bathroom and a random customer had a key and opened our bedroom door and entered could have been embarrassing but all ok .

car park was close so was the town centre not bad for the price

top floor bit of a hike beds were a bit hard and the shower door needed attention

Great location. Comfortable and clean.

Na

Na

Staff were extremely helpful. Fantastic location. Parking is only 3 mins walk from hotel. Station is less than a minute. We went to an 80’s night at The Buttermarket. 2/3 min walk from venue.

Room was a tad too small. Damp smell whilst walking up to the room, but room itself was fine, just on the small side… TV’s could do with being upgraded to a bigger size…. Would stay here again as excellent location… no noise at all from the bar downstairs

Good Location.

Room dated, bathroom was very small and not very clean.

Warm, friendly, smiling young man welcomed us. Perfect room for our stay in Shrewsbury. We went to a concert on Friday night, the room was perfect for what we needed. Excellent value for money. Thanks for a great stay.

Location fine, didn't serve breakfast

Stairs stay was fine, didn't realise how many stairs to climb

Good location near train station

Rooms were musty. Shower was small.

Good location for historic part of Shrewsbury and to the railway station. It did not pretend to be full service.

It would be difficult of access for anyone with physical problems, but I had no problems.

Staff member was good on arrival. Bed was comfortable. Room was fine for one person. Location was good apart from the traffic and road outside but that was unavoidable.

Toilet didn't flush properly. Room needed more thorough cleaning as there were a small amount of broken crisps on the floor around the desk area. All slightly jaded and bathroom was badly designed, especially the position of the wash basin and shelf immediately above it, which made the basin difficult to use.. Room was very noisy from traffic past window and ventilation was limited.

Location

No heating on morning or evening too cold to have shower never saw staff to complain

Friendly staff -comphy room .Good location

I liked the fact that it was next to the train station

The room wasn't the cleanest to be honest

2 minutes walk to and from the station . A few minutes walk into town . Basic room , warm, clean and cosy .

It’s a little dated in parts but no issues

Great location to the train station

The location was ideal for an event i was attendin

Wasn't very warm in room and bathroom had peeling paint, dirty floor and rusty soap holder

Location ,bed extremely big and very comfy

Fun bar downstairs, staff were really friendly and helpful. Bed was clean and comfortable. Room was quiet considering location on busy street. Stairs were no issue as was clearly warned in pre-arrival information.

The en-suite in Room 1 isn't ideal. There isn't a proper door, and it's very tight to access. The wooden slatted door doesn't seem to close from the inside and we needed someone to push the door from the outside to get the door to close.