Sandia Resort and Casino

I am a local, but had not visited the resort in many years. My lifelong best friend came over from London to receive a distinguished alumni award from UNM, with the event held in the hotel. I decided to book us a room for the night. We had an absolutely lovely time! The room was gorgeous and we had a great view. Our lunch after check out was delicious, and they were able to accommodate my friend’s allergies. Afterwards we went to the original Bien Mur, where my friend purchased a Zia symbol necklace to intrigue her London friends. I snagged a beautiful necklace and barrette. I highly recommend for a “staycation” or just a visit to eat and soak up the atmosphere. I may even come back to try the spa!

Wonderful hotel/casino to stay and play. Room was spacious, comfortable and very clean. Food at the Sports Bar was delicious The grounds are impeccable. Go if you can!

Stayed there for a charity event that was held at the hotel. The rooms are nice, but quite overpriced. But for the location of the event, probably would have chosen to stay somewhere else. Despite the 80 degree temperatures, the pool was closed. Not sure why everything closed so early at a casino - the bar off the lobby closed at 9:15pm and the restaurants at 10pm. Would not recommend the appetizers at the restaurant - we were pretty sure the overpriced taquitos came from the freezer section at Costco, but we can definitely say they were not made on site. Overall our stay was fine, just not worth the expense.

We recently visited for a birthday celebration, and the experience was absolutely world-class from start to finish. The tone was set the moment we arrived by Davia, the Front Office Manager. His check-in process was seamless, but more importantly, his warm energy made us feel like honored guests rather than just another reservation. He went above and beyond to ensure our room was perfect and that we felt welcomed right away. A massive thank you also goes to Tracy, our concierge. Tracy is a true miracle worker! She handled all the coordination for the birthday festivities with such precision and care. Whether it was the little details or the big surprises, Tracy ensured everything went off without a hitch. If you are looking for a place that combines luxury with a personal touch, this is it. We can’t wait to come back!

Just got back from an amazing weekend at Sandia! Fabulous views from a beautiful room. Staff was amazing. Especially Tracy in concierge and Davia in management. I highly recommend this hotel to future guests!

Very nice rooms and great cleanliness of hotel. Ate at Bien Sur and had wonderful dinner. Highly recommend. Staff was great. Sports book was great.

I've been going to Sandia for over 20 years (every month). I never get tired of the games, rooms, slots, bingo & the VIEW! The employees are awesome. Especially Jaycee, Kako, Mary & Lumie. I've made many friends that work there. All part of the Sandia Experience

We were there for an event and spent the night. Such an amazing property and well managed. The food and service were great. We will definitely be back.

The reservation staff at Sandia Resort and casino in Albuquerque, NM is awesome. They are always very helpful in booking our stay. In the past month we have had great service from Katrina and Summer .

The staff is always professional, friendly, and excellent at what they do. This year, though, a valet named Victor appeared out of nowhere like a ninja genie and solved everything I needed help with. Thank you very much!

Lumnie and the other young lady who work here at Kiva are EXCELLENT! They were always happy to take our orders and made some absolutely delicious coffee. Their service made working our event much easier. I highly recommend the coffee here!

The best service once you enter casino and it’s so clean including restaurant. The front dest is very friendly.

The most beautiful resort with amazing views. Staff was extremely kind and helpful. Everything is so clean. Noise was not a problem.

A nice stay. We had a large room in the 7th floor with food views overlooking the Sandia Mountains and the gold course. The king bed was comfortable.

We were so pleased with our stay at Sandia Resort. The staff were warm and welcoming. If we wanted to wager we could but we did not need to walk trough it to get to our room. Hotel and our room were amazingly clean. So pleased that we were able to stay at Sandia Resort!

Went to the Council Room and had a delightful waiter, Ms. Kristin. We gave a very complicated order, but she didn't miss one thing and the meal was first rate! She was on top of everything, from the drinks to the check. Bravo!

We stayed at the Sandia Hotel. We were helped by Angelo who works the Bell by the hotel entrance. He is excellent at his job. He greets you with a smile and is friendly and helpful. He shows confidence in his work and he knows the city. He is an excellent employee of Sandia hotel. I will stay at the hotel again because of him and his friendly altitude.

Sandia is the best casinos in the Albuquerque area. The rooms at the hotel are always very clean and plenty of room for my mobility scooter. It takes only minutes to check in compared to other casinos in the area. The best thing is the security getting to the rooms. Feel very safe. The rooms are a little high but if you get a player's card the discounts are great. I am 82 years old and they make me feel wanted. Great place.

One of the best places to visit really clean rooms good food, good environment, friendly staff and when you’re winning, makes it a lot of fun too

My wife and I stayed a night on our way to Colorado. We’ve been to many casinos but this one was the cleanest and had many slots to choose from. It was busy but not crowded. The rooms were spotless and the staff was very friendly. We even stayed another night on our way back from Colorado haha. Only knock is that the rooms are a little pricey.

Multiple poor experiences in the sports bar. Advertised watch party for Lobo Basketball game vs NMSU, however waiting in line for over an hour the manager sat us down and said it was for football contrary to their Facebook post say it was for basketball. Fast forward to 12/30 the server in the sports bar was inattentive to our table in general - simple items such as salt and pepper and a glass for a beer had to be requested. Server was not friendly and got a sense that she didn’t want to be there. My friends burger meat was under cooked and server agreed, however no attempt to adjust or reduce bill even after speaking to manager who happened to be same one from previous aforementioned poor experience. Sports bar was so bad we decided to watch lobo game downstairs in lounge which was just as bad if not worse. First of all the lounge staff didn’t know how to put game on big screen with sound. Secondly, they had 3 staff members that were in the lounge, however 2 supervisor types stood and watched while one bartender did all the serving of customers while the line was 7-10 people deep all evening.Why didn’t they employ servers to wait on customers in the lounge? Why did we have to wait in line at the bar to get drinks ? And why didn’t the other employees help at all? Extremely disappointed is an understatement of Sandia which is supposed to be the best casino/ lounge sports experience in Albuquerque. I have no plans to ever go back. FYI, the service at the golf course is equally as bad. Provided water in the heat of the summer isn’t priority after spending hundreds on a green fee or when junior golfers have a tournament at their course. Sad!

Went to the spa for the first time there. It was amazing. Had the one hour deep tissue by Joseph. Best deep tissue in a long time. He had just the right amount of pressure the whole time. AMAZING.

We (my wife and I) had a great time at your fine establishment. We were spending our 49th wedding anniversary and everything during our stay was great, thanks again, later Hank.

From playing Bingo to Slots and over course the table games, myself along with the wife had a great time, The staff were professional and friendly which made our stay more enjoyable.

This is the number one hotel I’ve ever stayed at and I’ve been in a lot of hotels. Number one it’s clean it’s comfortable and it soundproof. You don’t hear everybody walking on your head beside you water toilet flushing. This is the most amazing comfortable, elegant hotel I’ve ever stayed in ever in my life. I rank this number one anywhere.

I coordinated a 50th Anniversary Celebration for 120 people in the Ballroom of the Sandia Resort & Casino and was truly fortunate to have worked with: Sales & Catering Manager: Liz Espinoza From the beginning of the planning (including a delicious and beautifully arranged menu tasting!) Liz was thorough, detail oriented, extremely knowledgeable about the property, accommodating and on time with every aspect. My husband and I were greeted at the Resort entrance by attentive staff who (unasked) helped us load our items onto carts and took them to the ballroom for us. They even let my husband keep his car nearby as he had other items to go pick up. Upon arrival at the ballroom, EVERYTHING was set exactly as we had requested so it was a breeze setting up our decorations and registration. All staff members were courteous, on time and very helpful - no one said something wasn't their job: each person helped with whatever was needed. I was blessed to have the following team members as our support staff for the registration, reception, dinner, dessert, program and dancing: Banquet Captain: Kym Shutiva - Everywhere at once the whole night, she made sure the room was beautiful, the equipment was in excellent condition and guests were comfortable and well served. Servers: Stacy, Martha, Cora, Casper, Felisia, Thack, and Gabby - went beyond merely serving and clearing the food but kept watchful eyes to see if we needed anything and delivered promptly! Bartenders: Veronica and Patricia - We kept them busy and they graciously served our guests as they used their free drink tickets, maintaining excellent service during the reception, dinner, champagne toasts and dessert. The facility is exceptional - beautiful, welcoming, stunning decor, easy to access, plus clean & well maintained furniture. I have to add that when I got home, I discovered I had left it at the Saturday night event and we immediately called security who said it had not been turned in. Just on a whim, I called again on Monday morning and one of the staff had found and turned it in!!!! It had been kept in a vault and there was more in the purse than I had remembered having in it - most importantly, it was my deceased mother's purse and meant the world to me. What an impressive result of an oversight on my part!! I am truly grateful for the incredible experience provided by the staff!!!

Had beautiful private wedding venue and experience. The venue, food, customer experience and gorgeous honeymoon suite paired with the love and support of all was heartfelt. Thank you to Stephanie Strzyzewski, Director of Hotel Sales and Catering for our daughter’s and son-in-law’s wedding to include the amazing Banquet Captain, Desiree. Our Banquet Servers Jan, Yu, Michelle, and the bar our Bartender, Chelsee. A heartfelt thank you for making their special day memorable and stress free. - Parents of the wedding couple

Unforgettable Stay! 🌟 We loved our spacious 1-bedroom suite with stunning views of the pool and golf course. Huge thanks to the amazing staff and a special shout-out to Tracy, our concierge, for arranging a breathtaking hot air balloon ride with StrangeKind Ballooning. Truly an experience we’ll never forget! 🙌🎈 Marvin & Thuli

Great resort, good food, friendly staff. The casino didn't pay and I didn't see any jackpots while I was there. If they would loosen the slots a little that would be great.

Fantastic hotel and consistent good experience everytime we stay. We specifically want to give a shout out to Lumnie at Kiva Koffee (in the hotel). She is a phenomenal barista, and extremely hard working "glue person" who seems to keep the whole shop running seamlessly. Dedicated, fast, always has a smile and fabulous attitude. She made our mornings special everyday we woke up at the hotel and exemplifies superior customer service. Bravo Lumnie! We love you!!!

It was a fun experience and a great place to stay during the Balloon Fiesta. Unfortunately the service at the Sportsbook and the Casino bar were less than desirable. The service at the Council Room was spectacular. I believe the gentlemen's name is David. He is 5 stars. The resort itself was very clean and the backdrop of the Sandia mountains were amazing.

Lumnie in the coffee shop was friendly and made a delicious Cafe Americano very early in the morning before my flight home. The coffee shop has fresh pastries, yogurt parfaits and fruit.

Wonderful experience. The staff was friendly and courteous. We were always greeted with a smile by all whose paths we crossed throughout our stay... Reception, Valet Service, Security, Wait Staff, Gift Shop and Gaming Staff were all willing to assist in any way they could. Being that this was a very busy time of year due to the Balloon Fiesta, we could not have been treated any better.

What beautiful surroundings and staff. Mel created us with us warmth and friendliness! We came to spread my mom’s ashes and celebrate my nieces 13th birthday!! Mel was a God scent. Due to our situation, she upgrades our room and added a balcony room on the mountainside-her kind gesture added so much to our experience. The views of the breath- taking Sandia were simply stunning!! The morning of our ceremony, Brittany made sure to pack us up with plenty of water. Both of these ladies made us feel at home! My maternal great- great grandma was from the Sandia Pueblo and my mom wanted to return to her roots. Our experience from the moment we arrived to our departure was perfect!!! Every staff member we experienced were kind, gracious and always a smile in there eyes. Thank you Sandia for a beautiful homecoming !

Lumnie is the best at the Kiva coffee shop! Very kind and pleasant, great customer service. Definitely recommend the Kiva coffee shop in Sandia resort and casino.

We stopped in the morning before heading out to the balloon fest. The workers were awesome especially one, her name was Lumee. They had a variety of pastries. We got 2 different ones. They were delish.

Absolutely insane price for this hotel. Service in restaurants and bar are decent but definitely

I go to Sandia often and I am A Governors Card holder and wanted to let you know that Lumnie and Blerta, your two Baristas in your coffee shop are Amazing. They are both very professional and they serve great coffee. Thank you both so much.

Great place to stay.

We had our wedding at Sandia last month and it was a great experience! Our wedding coordinator through Sandia was Stephanie and she was so helpful during our wedding planning and the ceremony/reception. She was very easy to communicate with and she would respond to emails quickly. During a normally stressful time like a wedding, she definitely made it less stressful, and we are so thankful! Sandia also included some very cute final wedding touches for the (included) bridal suite like a bottle of champagne and chocolate covered strawberries. The suite was also beautiful with an amazing view. Would highly recommend Sandia as a wedding venue with Stephanie as the coordinator!

Awesome!

GOOD BEER

👍

Clean room, prompt room service great food at restaurant

Everything was fantastic. Rooms were clean and everything was perfect

All around, the hotel and especially the staff were excellent—and I travel the world!

Breakfast was exceptionally heathy.

We are in town for the Balloon Festival and to hang out with my Navy Veterans who live here. We decided to go hang out at the Casino. A little dancing, food, live band, and of a few cocktails. We were escorted out because my friend’s dad was dancing and having a great time and they told him that he was way too excited / Happy. They thought he was drunk but he only had 2 drinks.. YOUR HOSPITALITY SUCKS AND YES THERE ARE OTHER PLACES TO HAVE A GREAT TIME….

This is the cleanest, quietest, friendliest resort I’ve stayed in. The staff is exceptional. The facilities are the best! Nicki was very helpful at the front desk.

Spa closed for repairs unfortunately, food just ok. No alcohol while gambling. Everything else was great

This is for our business meeting that we held for 15 people at Sandia Resort in September2025. I want to take a moment to share how pleased I was with our recent experience at Sandia Resort & Casino. From the start of planning through the close of our event, everything was handled with professionalism and care. Michelle, in particular, deserves special recognition. She was a true professional and an absolute pleasure to work with. She was on hand for every question I had, always responsive, and went above and beyond to ensure our meeting ran smoothly. What impressed me most was her flexibility. We had several different requirements, and Michelle worked with us seamlessly to accommodate each one without hesitation. Her calm, solutions-oriented approach gave me confidence at every step and allowed me to focus on the meeting itself. I would gladly recommend both Sandia Resort & Casino and Michelle to anyone considering holding an event here. The accommodations, service, and food were excellent, but it was the attentive, thoughtful support that really made the difference for us.

Only spent 1 night passing thru, everything was wonderful however would have liked to have video poker at the bar when having a drink. The staff , is wonderful in restaurants, security .

Property is immaculate, clean and the views of the mountains are amazing!

All was good

We had a wonderful time there. The staff was kind especially enjoyed the customer service of the dinning staff. Would definately go again.

The hotel did not meet expectations, particularly given the price point. There were no complimentary alcoholic beverages, and both alcoholic and non-alcoholic drinks were served in disposable plastic cups, which felt substandard. The room did not offer value for the rate charged, and overall, the property did not justify its cost. The layout included numerous entrances, making navigation confusing. The reception staff was not particularly welcoming, and the complimentary coffee provided was of poor quality. Additionally, there was a lack of proper dining options—most available food was limited to fast food.

Room was superb...bed was comfortable. Food was limited due to "Concert" which i think is absurd. Ive been to many hotel/casino that holds concerts and food nor drinks were limited. Lounge was same way. And the staff was not rude but not friendly either. Very dry sense of humor if any humor.

Close

We had such a good time during our stay. We enjoyed the various dining options. The pool area is nice, pretty. The rooms are quiet and spacious.

Nice and clean hotel. Good food and drinks

I liked the pool area, live music, and the sports bar

Our three-day conference in July went very well from the meeting space to the sleeping rooms, the food and the attention to detail. Sandia staff did an excellent job to ensure our group's needs were met and they were all professional, friendly and efficient. Sandia was definitely a favorite venue for our attendees and our staff and we hope to book another conference at Sandia in the future.

Room was big and clean.

The place was nice. Only thing that I didn’t like and very hard to find was the hotel entrance. The hotel desk was in the very back of the resort.

Very nice! Will definitely return!

Great golf course

It may be good for people who don't shower daily! The shower is a little cube with water dripping from the top, leaving no space to move and wash yourself. Instead of the fancy electrical curtains & drapes, perhaps they should have designed a more convenient shower.

Clean, comfortable and staff was very helpful Easy check in. Property is beautiful!

Deb employee in Roadrunner Grill is a hard worker. She keeps the tables and floor clean. Her warm heart welcome and smile is great. I love her helping with great Customer service. Thank you, Deb.

$1000.00 rained out. Not Sandia's fault but, unfortunate just the same. Not word yet on rescheduling or refunding concert tickets.

Very nice hotel. Enjoyed our stay very much.

Beautiful location

Very nice hotel and room and kind staff

These rooms were so nice. The only thing that got me was the price because you could get a room this nice in Vegas, but the beds were very very comfortable on a two bedroom suite and it was very beautiful view.

This waitress was the nicest and very curious to us smiling and happy the food was good and the cheesecake and coffee was excellent

I definitely would think twice about ever booking another concert package with this resort, Prior to this, we absolutely loved Sandia Casino But when a concert is canceled due to weather, they really should be refunding people’s money or at least rescheduling the concert. We still have yet to hear from them. We’re hoping they do the right thing.

Excellent place to stay for business or vacation. Pool area is a crowd pleaser for families, as is the golf course. Amazing views of the Sandia mountains.

The Sandia Hotel was spotlessly clean. The room was large and well equipped. I highly recommend the hotel.

The offerings at the restaurants could have been better

This is by far my favorite casino property. It is beautifully kept, and the staff are all top notch. When traveling alone I feel extremely safe with the security guard ensuring only hotel patrons use the hotel elevators.

The best stay ever. Loved the view.

Beautiful views

Great stay nice view

Great place to get away. Clean and great mountain views. Staff at the resort desk are very good with all aspects of the checking in or out experience. They following persons have been very helpful Elaine, Mel, Brittney

Very nice room. Plenty big enough. Enjoyed the casino.

Wouldn’t let us take a bottle of wine to room. Had unopened in car needed to be put on ice

Beautiful and clean property and wonderful staff.

We celebrated a friend's birthday by the pool. We rented a cabana. The staff by the pool took really great care of us. Tracy Sherman the concierge made sure we had the best experience.

The service at our Cabana at Sandra’s pool was stellar, and the bar service was also excellent. The staff and management here and at Green Reed spa went above and beyond.

Adelina in kiva coffee shop is very personable and always cheerful . Makes you want to keep coming back . Not to mention drinks are all always on point . Adelina knows her customers my name

We went to Sandia resort today to celebrate a friend‘s birthday. We started at the Green Reed spa, which was amazing! We had massages got into the sauna and steam room. Everything was very clean. The staff was very attentive and overall was a great experience We then went up to the pool area, where the concierge Tracy helped us with a cabana. Our cabana was full of snacks and drinks was clean. We had towels, cold water, cool towels in the refrigerator, the food and drinks were great. The service was amazing as well. We had such a nice day, we will definitely return to enjoy this experience again.

Excellent !

Once again Emily made sure our reservation was everything we wished for. Others would say "can't or won't". Emily made it so we had the spectacular mountain view we wanted. I so enjoy the sunrises from that particular room. I wish there was more I could do to say Thank you so much to Emily. The unseen and unknown housekeeping personnel also needs a special thanks for keeping our room clean and towels, etc. in bathroom.

We recently hosted our nQ Zebraworks Executive Offsite at Sandia Resort & Casino, and the entire experience exceeded expectations. From the planning stage to the final day of our event, the staff was attentive, professional, and truly dedicated to making sure everything ran smoothly. Our Event Manager, Liz, was a pleasure to work with—responsive, organized, and proactive in anticipating our needs. She made the process seamless, which allowed us to focus fully on our meeting. The meeting space itself was well-appointed, comfortable, and perfectly suited to our group’s needs. The resort provided excellent food and beverage service, and our attendees commented on both the quality and the presentation. Every detail—from setup to hospitality—was handled with care. Overall, Sandia delivered a first-class experience, and I would not hesitate to return for future events. Highly recommend both the property and the team for corporate meetings or special gatherings.

Restaurant food could have been better for the price. Views were amazing though.

Sandia Resort is our favorite place for a stay-cation in the state. We come down from Santa Fe several times a year because the rooms are large and well appointed, the pool is always a blast and every meal that we have eaten always satisfies. The GM Adrian Montoya is the most gracious host and always makes us feel at home. Sandia is our home away from home.

Good stay

We enjoyed the night 🌻🌻🌻

Absolutely great stay! Very impressive rooms with great views. Restaurants have a tasty flare of New Mexicos cuisine.