William Shakespeare
William Shakespeare, New Inn Yard, London, EC2A 3EA, United Kingdom- Sculpture
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Modern and Convenient Accommodation in the Heart of London
Luxurious Room Features
Experience comfort and style in every room with flat-screen TVs, wall-to-wall windows, and mood lighting. Stay connected with free WiFi and an international plug system.
Convenient Amenities
Enjoy 24-hour service at the front desk, a gift shop, and an on-site restaurant open around the clock. Start your day right with a delicious breakfast buffet.
Prime Location
Explore nearby markets like Old Spitalfields and Brick Lane, just a short walk away. With easy access to public transport, iconic London landmarks are within reach.
Book now for an unforgettable stay at citizenM London Shoreditch!
Check-in from
02:00 PM
Check-out by
11:00 AM
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
14 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
14 sqm
In-room amenities
1 King Bed
151-sq-foot room with city views
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 43-inch flat-screen TV, digital channels, and iPad
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Climate-controlled heating and air conditioning, fresh towels every 4 days, fresh bed sheets every 4 days
Accessibility - Low-height electrical outlets in bathroom, bathroom emergency pull cord, portable shower seat, low-height door lock, low-height view port in door, braille signage, roll-in shower, doorbell and phone notification, low-height counter and sink, raised toilet seat, grab bar in shower, wheelchair accessible, low-height desk, and height-adjustable showerhead
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
14 m2
City View
In-room amenities
1 King Bed
151 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 43-inch flat-screen TV, digital channels, and iPad
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Climate-controlled heating and air conditioning, fresh towels every 4 days, fresh bed sheets every 4 days
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
14 m2
In-room amenities
1 King Bed
151 sq feet
Internet - Free WiFi 100+ Mbps (good for 1–2 people or up to 6 devices)
Entertainment - 43-inch flat-screen TV, digital channels, and iPad
Sleep - Pillowtop bed, premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Climate-controlled heating and air conditioning, fresh towels every 4 days, fresh bed sheets every 4 days
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - Housekeeping on request
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
14 m2
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
14 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
14 m2
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Modern and quirky. The ipad technology. Large window. Comfy bed. Outside balcony off the bar area.
Cooked breakfast was okay. Tip added to your drinks when you were at the bar getting them. Although I did remove it without any hassle.
Location
Broken conditioning in room.
El desayuno es bastante pobre; no hay variedad y , para lo que pagas por noche , no esta acorde .
Molt ben ubicat, bona zona.
Que no inclou ni aigua, te, cafè, res.
Loved the atmosphere, being able to have coffee in the mornings in a community setting. Breakfast offered a variety of foods and the hotel having food available at all times like late night was appreciated. Nice to have a drink at the bar after a long day. Staff was excellent, attentive, social and made sure you were taken care of. Very cool to see the variety of ages of people staying at such a unique hotel. Decor was awesome
I would have preferred a room on the highest floor Although not the fault of the hotel, the guests staying above and around my room had no concept of walking quietly or not slamming doors. I did request a higher floor room that is usually quieter and the hotel did accommodate, however, since there is no carpeting on the floors - which I am fine with - people walking back and forth is obvious. Those staying above my room clearly did not have any concept or regard for those around/below them. Again not the fault of the hotel.
Location to local rail and restaurants
N,a
I like everything except one.
There is no kettle and miceowave in the room
Would worth to add kittle and coffee tea, in the room
Location was great
Neighborhood is great
Smaller y Square feet yet efficient spatially
In a great area and the atmosphere was great. Beds were comfortable and large. Loved the blackout curtains and night light features.
Half of the light switches didn’t work in the room. The only way to use the restroom at night was to turn on the entire rooms lights - with the IPad. Not ideal when you are trying not to disturb your partner. Bathroom smelled like sewage the entirety of our stay. We stayed in an accessible room and the shower tiles had stained grout.
The location was ok.
I can only describe it as tired and well worn. It wasn’t very clean and the towels had a really stale smell. The cleaning staff were rude when we were trying to get into a lift. There was room for the 2 of us but they told us to wait for the next one. I always thought that the guests came first but not here. We’ve stayed at the CitizenM at Southwark before and apart from the location it was much nicer.
Everything was great about this hotel. Such great value for money and in a great location.
Na
Vibe and location
In room phone didn’t work
Staff was amazing and so kind
The location and the price.
Nothing.
Jättestor och skön säng, bra ljudisolerat, rent och bra läge
Lite trångt, inte så mkt förvaring.
Great location, massive comfortable beds, would stay here again!
Bed was comfy. All appliances operated electronically.
Bathroom door could not be shut.
Amazing room, super comfortable bed, lovely showering facilities and a great smart system for the lighting and tech. Staff were incredibly helpful and made us feel welcome immediately. Great location, really close to lovely places to eat, drink and shop and great transport links.
Nothing
location
we asked for the room to be cleaned 4 times and they only cleaned it once, big problem, I have been staying at this hotel twice per year in the last 10 years, but will now look for another option
Super Lage, Zimmer wie immer gut und funktional
Wir hatten den Wunsch geäußert ein zimmer in den oberen stockwerken zu bekommen, leider ergab die auswahl beim einchecken nur das 3. OG (von 9).
Frukosten var rätt dålig och det var små rum. Konstigt att handfatet var utanför toan och att det inte gick att stänga om sig på toan tillräckligt. Men annars ett bra boende. Betalade extra för att bo på en högre våning men bodde ändå bara på våning 6 av 9.
La tablette pour gérer la télé, l'éclairage etc. c'était super sympa.
Super freundliches Personal. Alles sauber und vorhanden was man benötigt. Das Bett ist sehr gemütlich und die Zimmer sehr ruhig. Die Lage ist zudem einfach perfekt.
We always book Citizen M because of the lounge/bar facilities. Great spaces to meet with friends and get a coffee or drink.
Small rooms but probably perfect for solo travelers. We knew this going in but figured it is worth it for the great facilities and staff.
Staff very friendly quick and easy check in room was clean and comfortable and great location
Easy transport links with lots to do in the area. Really great room and bed
Two nights in a room with bad AC (set to 18c, resl temp was 27c), sweating constantly at night. Got a new room assigned on the third morning and on that third night the control systems were down hotel-wide, so I had to sleep elsewhere (out of property). The fourth night I woke up to a real fire alarm which was the cherry on top (no ones fault on this last one, but damn).
The location is amazing, super well connected and easy to get to. The customer service is really nice, there’s a bar and restaurant in the hotel too that are really handy.
The blackout blinds are not really blackout and during summer at 4 am you can see light everywhere in the room. The rooms are tiny, they have everything in them but tiny not much space to put your stuff and it is expensive for what you get really.
SOGGIORNO DA SOGNO! Abbiamo alloggiato al Citizen di Shoreditch per una settimana londinese e devo dire che il soggiorno ha superato le mie aspettative! La camera era fantastica, insonorizzata e totalmente digitale (le luci, la pulizia, la tv e la temperatura potevano essere controllate/decise tramite un Ipad dato in dotazione!). Avevamo il letto attaccato ad una gigante finestra; la vista non era bellissima ma comunque interessante. Ottima posizione (siete facilmente verso molti punti cardini della città anche solo a piedi. Ottimi mezzi di trasporto (di autobus ce ne sono tantissimi e a qualsiasi minuti) e zona molto tranquilla con locali/bar nelle immediate vicinanze. Insomma, ampiamente soddisfatta!
Sicuramente la mancanza di bidet e colazione un pò troppo cara (abbiamo scelto soluzioni fuori dall'Hotel). Inoltre le finestre non si possono aprire, per cui non c'è ricircolo di aria pulita se non tramite aria condizionata.
Sehr freundliches Personal, modern, unkompliziert, aufmerksam und verständnisvoll sowie zuverlässig. Relativ ruhig trotz recht zentraler Lage.
Location, comfy room/bed, easy check in
Nulla
Location, staff, very quiet, exceptional large bed
Nothing
Pulizia e posizione
-Ein großes und echt gemütliches Bett, -das Licht, Fernseher, Rollos, Zimmerservice... konnte man mit dem Tablet steuern was super praktisch war -check in und out sehr schnell, Check Out war auch sehr früh möglich
-Man könnte das Fenster leider nicht Mal kippen und die Klimaanlage war deshalb auch die ganze Zeit an.
Loved the location, self check in, friendly staff, comfortable bed and great shower.
Temperature never seemed to get to 18 degrees although it said that on the control. Room felt a bit hot and stuffy.
Location & design
No lights in bathroom very difficult to navigate at night - no tea & coffee & £4.75 for a coffee in the morning
Clean, great facilities, comfy bed. Wonderful friendly staff. Fantastic bar area. Great location in Shoreditch.
Opposite a nightclub. Lobby very noisy after a certain time of night.
Comfortable bed
No tea/coffee making facilities in the room. No glasses for water. The room needed less gadgetry, lighting to fiddle with (actually almost uncontrollable).
Clean minimalistic design. Massive comfortable bed and great location.
Nothing to complain about
Friendly staff, nice facilities, comfortable rooms
loads of space, super clean. cool location and really easy check in. let us leave our bags before check in and after check out which was really good.
nothing wrong.
Fantastic location. Exactly as described. Excellent value for money. Lovely staff
Nothing
Everything, especially the ipad controller with the music and mood changer.
nothing.
Struttura molto bella, posizione ottima e staff gentilissimo. La pulizia delle stanze era buona.
C’erano delle macchie nelle lenzuola e il copripiumino era danneggiato (strappo). Anche a seguito delle pulizie giornaliere è capitato di trovare capelli a terra.
Top Lage, saubere Zimmer, Rooftopbar, bequeme Betten
Toffe lokatie van het hotel in de wijk Shoreditch, metro op 10 minuten lopen, bus voor de deur, veel uitgaansmogelijkheden en restaurants nabij. Een 24 uurs voorziening voor bar/ eten is ook fijn. En raadzaam is om een hoger gelegen kamer te nemen voor de uitzichten.
Het concept van een kamer zo breed als je bed blijft wat 3d schaken met je partner. Ik zou dit niet aanraden voor vrienden samen op één kamer of families, maar eerder voor stelletjes of reizigers alleen.
La posizione e il letto
La camera era un po' piccola ma comunque funzionale
Tutto perfetto
Nulla
Ubicación 10. Personal muy amable. Habitaciones pequeñas pero bien ejecutadas. Cama amplia y comoda.
Room, breakfast, location
The staff were welcoming, friendly , professional and ready to help . Breakfast was good I enjoyed it
The fact that the room didn't have assorted tea bags and a hot water kettle in the room for tea lovers..The hotel should reconsider putting some
Very comfortable and clean
Location is great to go wherever you need to in London and Shoreditch is also by itself always a good idea. We have previously been to this hotel twice and we returned because a lot of things are really good here (the mattress, the double bed, the breakfast, location). Equally, this time, we have also been disappointed by certain aspects (not even a toothbrush holder for the sink, no kettle to warm up some water for a tea, significant increase in the price per night, quite a steep increase in the price per breakfast, too)
24/7 bar
Dat de airco niet uit kon
Fantastic location and really comfy beds!
Check in would be better just with people, iPad felt clunky and impersonal-staff where great but the tech felt unnecessary
Clean rooms, good facilities.
Good value.
Small rooms
The technology and comfy bed.
Can’t say
COLAZIONE FANTASTICA, RAGAZZI MOLTO GENTILI
NIENTE
The property is centrally located and very well connected. Rooms are spacious by London standards. The staff at the hotel are very nice and helpful. Particularly Daliya who was really helpful.
The hotel advertises itself as having air conditioned rooms but in reality this is not the case. We were in London with temperatures of 30 degrees and more and we could cool down the room with a portable fan. At reception we were told there was no ac but simply ventilation
Struttura nuova, arredata con dettagli ben studiati, buoni i servizi, camere piccole, ma accoglienti e pulite
Niente
I was left stranded because of this hotel
Its location.
Air con was not so good!
Ubicación estupenda, muchos buses bien conectados con estaciones, aeropuerto, centro...
Das Bett war sehr groß und komfortabel, das Personal war sehr freundlich, kompetent und hilfsbereit. Die Smart-Option für das ganze Zimmer war eine super Sache und das Preis-Leistungs-Verhältnis war in mehreren Hinsichten (Lage, Ausstattung, Bedienung) überdurchschnittlich gut.
Wir hätten gerne einen Föhn im Zimmer und, dass das Zimmer etwas größer wäre.
Best hotel for a short stay. Beds are crazy-comfy!
The hotel has all the facilities you need, the staff are friendly and accommodating, plus the breakfast options are good. The cafe is a proper cafe not a usual machine coffee. I had their matcha which was nice. The staff were understanding when I needed a later check out due to not feeling well. The remote working options are great too
The only issue I had was I was trying to change my plans and the free cancellation option changed 2 hours too early. In the end I stayed with the booking. However my issue was they didn't honour the 23.59 watershed. Booking.com said it was the hotel, the hotel didn't seem to understand that they hadn't honoured the agreement.
Le désign la vue la qualité du lit
Un peu trop de clim
Nähe zur U-Bahn Sehr freundliches Personal Super Sauber Modern
Die Lage
Was clean and everything was perfect
Only issue was the ac in the room wasn’t very cold
Excellent location,staff exceedingly helpful,felt very welcomed
Nothing
De sfeer, schoon en netjes.
Shoreditch is leuk s avonds en in weekend. Overdag niet perse een gezellige buurt
Cor
Nada
Heerlijk bed, fijne douche, zeer vriendelijk personeel, ideaal hotel in een leuke buurt met goede aansluitingen naar overal!
Locatie en de kamer, heerlijk bed!
Het personeel was soms heel hospitable en vriendelijk en soms niet. Zeer afhankelijk van wie er achter de desk stond bij de ingang. Mag meer uniform zijn in vriendelijkheid en oprechte interesse in gasten.
Rich breakfast, plenty and tasty. Excellent fresh coffee, polite and friendly staff , cool neighborhood, variety of food and drink choices around
Nothing really, perhaps a bit larger room
Smooth automated check in with a human on hand to assist
Air conditioning was reasonably effective but I personally would have liked the room to be cooler. Room was smaller than I'd expected with the bed positioned along the window. A/C in the public areas was hit and miss.
The room, the hotel style, the iPad-controlled stuff and the size of the bed.
One or two cushions would be nice.
Chambre tres belle lit tres confortable
Un peu loin niveau metro
Very comfortable Modern Nice room/location
Nothing
L'emplacement de l'hôtel par rapport au secteur de Sorditch
J'avais demandé un étage élevé mais je ne l'ai pas eu... de plus j'ai sélectionné le coté "train" qui est normalement le coté avec les wagons sue le toit de l'immeuble, mais je me suis retrouvé sur les voies ferrées :( J'avais une bonne expérience de cet hôtel les fois précédentes mais je n'irais plus dans cet hôtel lors de mes futurs séjours.
Sehr gute Lage. Sehr zentral gelegen
It was clean, the staff were very welcoming and friendly and I loved the extra tech for changing the colour of lights etc
המלון היה מדהים! העיצוב מעלף, החדרים נוחים מאוד, המיטה ענקית!!! האזור של שורדיץ׳ היה נוח בטירוף וקרוב לכל מקום הצוות היה נחמד בטירוף הבר פתוח כמעט כל הלילה (שזה פלוס ענק)
I love that this chain of hotels has the same room set up for all of its locations. Feels familiar. Blackout blinds on the windows are so good for a tired traveller.
Great room, lovely view. Comfortable bed. Lovely rainfall shower. You have everything you need amenities wise.
I'd of liked an extra pillow. But the bed itself was very comfortable.
Clean, well organised rooms. Not big but decently sized for London. Friendly and helpful staff. The lounge area is stylish and enjoyable. Good breakfast options. Shoreditch is both lively and convenient to go to more central places (by bus or tube from Liverpool Street). This is our second time at CitizenM Shoreditch and we will definitely be back when in London.
I really liked the central location and proximity to transport. There were lots of shops, cafes and restaurants nearby. It was very clean with great decor!
Great shower, room is very clean and has everything you need. The staff are super welcoming and always available.
I could have done with an extra pillow. The bed itself was really comfortable though.
Compact, very clean.
Très bel emplacement pour profiter de Shoreditch. Hotel calme et facile d'accès depuis Saint Pancras.
RAS
The hotel was awesome. Absolutely loved the decor, the staff were all friendly and couldn’t do more to help, the room was very comfortable, clean and well maintained and the food was fantastic. Also, the breakfast was worth every penny we spent on it. We will definitely return xx
There honestly wasn’t a single thing I could fault.
Literally the first staff member I met upon arrival, while waiting for the elevator, looked at me and said: “I hate working here.” That pretty much summed up the entire experience. For over £400 a night this hotel is falling apart: * Two out of three elevators are completely broken. You regularly wait 5+ minutes for the single working one. I’m on the 8th floor — if that last elevator goes down, this place becomes chaos. * The air conditioning in the room is extremely weak and barely cools the space (I specifically chose this hotel because it advertised A/C). * Almost no signage — it’s confusing to even find the lobby when you arrive. The hotel is clearly in the middle of a messy transition to Marriott and the current management has completely given up. The staff knows it, and it shows. This is the worst hotel experience I’ve had in a long time in a developed country. Save your money and stay somewhere else.
3èeme fois dans un hotel de cette chaine. L'acceuil est simplet la réception/bar /restaurant très sympa je trouve. Les chambres ont une taille fonctionnelle et l'ensemble est très propre. A conseiller
Really liked the overall vibe of the hotel. The entrance looks great, especially the staircase and the lamps hanging above it. Check-in and check-out were really smooth. The room was on the smaller side, but it was a good size for a solo traveller. The bed was huge and really comfortable. The iPad-controlled room was a nice touch and very easy to use. I also liked being able to change the LED lighting to different colours.
The only small downside was that there were a few scratches and chips on some of the furniture in my room. It didn't affect my stay, but it was noticeable.
Centrally located in Shoreditch area. Young and vibrant east London
The room was tiny and for a long stay for two people maybe not so comfortable
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.33/10There are some concerns regarding cleaning protocols, specifically around bathroom cleanliness.
Service
9.8/10Staff are consistently described as friendly and helpful.
Location
9.34/10The hotel is conveniently located near Shoreditch attractions and public transport.
Room Quality
8.79/10Rooms are modern and comfortable, with some concerns about size.
Amenities
8.32/10Lacks some extras like complimentary water and gym facilities.
Value for Money
9.28/10Generally good value for the comfort and location provided.
Food and Beverage
8.83/10Breakfast and food offerings received positive remarks.
Overall Experience
9.3/10Overall a positive experience with some minor areas for improvement.