Sarakino Fountain(Римский фонтан)
Sarakino Fountain, Αγίας Παρασκευής, 700 14 Chersonisos Municipal Unit, Greece- Monument
English
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About this hotel
Mountain Views and Terrace
Experience breathtaking mountain views and relax on the charming terrace at Charm Hotel, Hersonissos. Enjoy the serene ambiance and unwind in the heart of Limenas Hersonissou (Center) district, just steps away from Aquaworld Aquarium.
Comfortable and Well-Equipped Rooms
Indulge in comfort with flat-screen TVs, black-out curtains, and private bathrooms with an active solar water heating system in each room. Some units offer picturesque garden or city views. Air-conditioning, a refrigerator, and a safety deposit box are complimentary amenities provided for a relaxing stay.
Convenient Amenities and Services
Benefit from free WiFi throughout the property, a shared lounge area, and the option for exciting excursion activities and car rental services. Explore the area with ease by renting a bike and discover popular hiking trails nearby.
Book your stay at Charm Hotel, Hersonissos for a memorable and comfortable experience.
Nearby Attractions
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конюшни Ариона (верховая езда)
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Arion Stables Hersonissos
Arion Stables Hersonissos, Λιμένα Χερσονήσου - Οροπεδίου, 700 14 Chersonisos Municipal Unit, Greece- Attraction
Nana Golden Beach Hotel
Nana Golden Beach Hotel, 25ης Μαρτίου, 700 14 Chersonisos Municipal Unit, Greece- Attraction
Palm Beach
Palm Beach, Agiou Ioannou, 700 07 Malia Municipal Unit, Greece- Attraction
Important Information
Kindly note that the property reserves the right to pre-authorize guest's credit card. Things owned by hotel can not be exported outside without the express consent of the hotel.
Kindly note that guests may need to be allocated in an alternative room for operational or safety reasons. If this room has a lower price than the original price, you will be refunded for the difference.
- Arrivals after 19:30 pm are required to check in online in order to follow a quick and convenient arrival.
- Reception is open from 08:00-19:30, we are always available for emergencies at 0030 6983815763.
- Superior rooms are equipped with 3 twin beds only for bookings with 3 guests.
- Housekeeping schedule: | Fresh Towels: every 2 stays | Linen and fresh towels: every 4 staysPlease inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
11:30 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Room service
Heating
Terrace
Family rooms
Hiking
Laundry
Luggage storage
Fishing
Express check-in/check-out
Cycling
Airport shuttle
Bar
Fax/photocopying
Tour desk
Horse riding
Ironing service
Car hire
Canoeing
Dry cleaning
Diving
Windsurfing
Snorkelling
Babysitting/child services
Private check-in/check-out
Designated smoking area
Airport shuttle (additional charge)
Shared lounge/TV area
Shuttle service (additional charge)
Concierge service
Snack bar
Lockers
Kid-friendly buffet
Outdoor furniture
Wine/champagne
Airport drop off
Airport pick up
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Cleaning standards that are effective against Coronavirus
Cashless payment available
Fire extinguishers
First aid kit available
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Key access
CCTV outside property
CCTV in common areas
Access to health care professionals
Face masks for guests available
Security alarm
Thermometers for guests provided by property
Walking tours
Bike tours
Tour/class on local culture
Cooking class
Room Types
Superior Double Room
Up to 3 guests20 sqm3 Twin bed (90-130 cm wide)
This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit offers 3 beds.
Sleeps
Up to 3 guests
3 adults · 1 children
Beds
3 Twin bed (90-130 cm wide)
Room details
20 sqm
Garden View
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryerMini-fridgeRefrigeratorToiletPrivate bathroomHeatingSatellite channelsTile/marble floorElectric kettleWardrobe or closetCleaning products
Standard Double Room
Up to 2 guests16 sqm2 Twin bed (90-130 cm wide)
This air-conditioned double room is consisted of of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with garden views. The unit has 2 beds.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
16 sqm
Garden View
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryerMini-fridgeRefrigeratorToiletPrivate bathroomHeatingSatellite channelsTile/marble floorElectric kettleWardrobe or closetCleaning products
Economy Double Room
Up to 2 guests12 sqmQueen bed (151-180 cm wide)
This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
12 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVAir conditioningHair dryerMini-fridgeRefrigeratorToiletPrivate bathroomHeatingSatellite channelsTile/marble floorElectric kettleWardrobe or closetCleaning products
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(361 total)
Provider-sourced guest reviews.
8/10
Reviewed Sep 15, 2026I liked the beds, I went with my friend, and they are two singles beds put together with separate blankets, which made it perfect for us to sleep. We had a nice balcony with a table and two chairs and also air-conditioning which was very necessary . There was enough space in the location was great. It was right next to the beach and the bus streets with all the shops and clubs to go to.
I like the bedroom. The only thing I didn’t like was that there was no space to put my stuff in the bathroom because the sink was bigger than the thing it to stood on, it was open, so I was able to put some stuff inside that but other than that, I really loved it. The power from the showerhead could be a little bit stronger, but other than that, I love the hotel.
10/10
Reviewed Sep 9, 2026Absolutely everything . Beautiful little boutique hotel . Great room, food and service and such good value .
Absolutely nothing it was perfect
10/10
Reviewed Sep 8, 2026Personal amabil si locație aproape de restaurante și magazine. Se făcea curatenie zilnic in camera iar prosoapele se schimbau tot a doua zi.
10/10
Reviewed Sep 6, 2026La struttura è di recente ristrutturazione, gli ambienti puliti, il personale accogliente e disponibile. La posizione è strategica, nel centro ma lontana dal caos. Tutto facilmente raggiungibile a piedi e comoda ai servizi.
La struttura è due stelle, secondo me non le.si può chiedere nulla più. Noi eravamo in una tripla, lo spazio non era enorme e l'armadio era a giorno. Forse per tre persone mancava spazio per riporre i vestiti. In ogni caso lo consiglio vivamente perché la mia esperienza è stata più che positiva.
10/10
Reviewed Aug 26, 2026Sehr moderne und gemütliche Unterkunft. Die Lage war genial - sehr ruhig in einer Seitenstraße und nur 2 Minuten Fußweg ins Zentrum. Ein großer Supermarkt liegt gleich nebenan. Das Frühstück war extrem lecker und abwechslungsreich. Am letzten Tag bekamen wir unaufgefordert ein Frühstückspaket, da wir sehr zeitig zum Flughafen mussten. Das Personal war mehr als freundlich und hilfsbereit - vielen Dank nochmal
Alles bestens
8/10
Reviewed Aug 24, 2026Location, friendliness
Nothing
10/10
Reviewed Aug 24, 2026Boravak u ovom hotelu bio je zaista predivno iskustvo i od srca ga mogu preporučiti svima! Od samog dolaska pa do poslednjeg dana osećali smo se izuzetno prijatno i dobrodošlo. Osoblje je bilo neverovatno srdačno, ljubazno, profesionalno i uvek nasmejano, a njihova pažnja i odnos prema gostima zaista su nešto što se danas retko sreće. Hotel je besprekorano čist, uredan i veoma prijatan, vidi se da se o svemu vodi računa i da je gostima zaista važno da se osećaju kao kod kuće. Sve je bilo na svom mestu, atmosfera je bila divna, a celokupan boravak ostavio je na nas samo najlepše utiske. Posebno bih pohvalio sve zaposlene, jer su svojom ljubaznošću i toplinom učinili naš odmor još lepšim. Veliko hvala celom timu na gostoprimstvu, osmesima i trudu koji svakodnevno ulažu — zaista se oseća kada neko svoj posao radi sa ljubavlju. Želim vam puno uspeha, još mnogo zadovoljnih gostiju i da nastavite da budete upravo takvi kakvi jeste! Nadam se da ćemo imati priliku da se ponovo vratimo, jer bismo vas bez razmišljanja ponovo izabrali. Sve preporuke i jedno veliko HVALA za divan boravak! ❤️
10/10
Reviewed Aug 24, 2026La disponibilità dello staff
10/10
Reviewed Aug 23, 2026I loved the hotel! The owners were very kind and always ready to help. The location was amazing — very quiet, just a 5-minute walk from the sea and 2 minutes from a big supermarket. Everything you need is nearby. Fresh towels were provided every 2 days and fresh sheets every 4 days. The breakfast was great, with a few of options, so everyone could find something they liked.
It’s not really about the property itself, but rather about their car rental partners. Unfortunately, they were not very reliable. We booked a car, but it broke down on the way to us, and they didn’t inform the hotel. The owners helped us look for other car rental options in the city and called several places for us, which we really appreciated. Unfortunately, the available options were too expensive. As a result, we were left without a car for two days and couldn’t explore the island as planned. However, we found other things to do and still had a great time. Now we have one more reason to come back to Crete! 🥰
8/10
Reviewed Aug 16, 2026Staff gentilissimo ed accogliente
Posizione, struttura nuova
8/10
Reviewed Aug 13, 2026מלון קטן חמוד במיקום שקט ומרכזי יחס ושרות מצויין מצוות המלון ארוחת בוקר נחמדה
החדרים מבודדים מרעשים מחוץ המלון אך לא מבודדים מהרעשים בתוך המלון. מידיי בוקר התעוררתי מוקדם לרעשי הדלתות הנטרקות של יתר החדרים במלון ומכל הקומות ושיחות האורחים בפרוזדור. היה לילה אחד רועש במיוחד של חברה צעירים שיכורים אך היות שבעלי המלון נמצאים עד 19.30 לא היה מי שיטפל בבעיה מיידית.
7/10
Reviewed Aug 12, 2026Lo staff, ragazzi veramente eccezionali che fanno la differenza. Antonis e Katarina. Check in in anticipo apprezzatissimo.
Il bagno angusto, la colazione molto minimal, la pulizia può essere migliorata e poi tenete conto che si tratta di una struttura dove vanno prevalentemente ragazzi che non rispettano le ore di silenzio. Durante la notte si sentivano rumori e in più le stanze non sono distanti tra loro, quindi, quando si aprono le porte si ha la sensazione che ti entrino in camera.
8/10
Reviewed Aug 11, 2026Friendly owners excellent location lovely plentiful breakfast
N/A
10/10
Reviewed Aug 10, 2026Mieliśmy naprawdę cudowny pobyt w tym hotelu! ❤️ Od samego początku wszystko było na najwyższym poziomie. Pyszne i różnorodne śniadania, bardzo czyste i zadbane pokoje oraz cudowna atmosfera. Ogromny plus za personel – wszyscy byli niezwykle mili, serdeczni i przede wszystkim bardzo pomocni. Dzięki temu czuliśmy się naprawdę zaopiekowani i swobodnie. Z całego serca polecamy ten hotel i na pewno chętnie wrócimy! 🥰 To był naprawdę piękny pobyt, który będziemy bardzo miło wspominać. ❤️
9/10
Reviewed Aug 6, 2026La disponibilità dello staff, in qualsiasi momento sempre disponibili e pronti ad ascoltarti. La pulizia delle camere. La posizione dell'Hotel. L'accortezza e la sorpresa nel giorno del mio compleanno, a ritorno dal mare ho trovato un biglietto in camera con una sorpresa: una monoporzione con candelina, 2 calici e una bottiglia di vino. La ricca e variegata colazione, dal dolce al salato, con prodotti tipici, come miele, frutta fresca e dolci e yogurt.
9/10
Reviewed Aug 3, 2026Very friendly and caring staff
10/10
Reviewed Jul 20, 2026Da fuori non sembra granché, ma internamente è davvero graziosa, la nostra stanza come da foto richiamava tutto la hall e la sala colazione. Il proprietario un ragazzo davvero sorridente, anche se non parlava italiano ci ha fatto capire tutto e inoltre ci ha anche offerto due caffè , chiedendoci spesso se fosse “accettabile” dato che sa che in Italia lo beviamo diversamente. Colazione ok, sia salato che dolce, e ogni giorno qualcosa di diverso, qualità e abbondanza tutto rapportato al tipo di hotel. Ci tornerei
Tutto ok
9/10
Reviewed Jul 13, 2026The staff is very polite and the apartment was really good and clean, the most important when I was there was very safe,
10/10
Reviewed Jul 11, 2026Struttura recentissima, stanze ampie e ben arredate, colazione molto varia con anche prodotti locali. Proprietari gentilissimi e disponibili. Posizione molto comoda per attività commerciali, ristoranti e locali ma fuori dal caos delle vie principali. Assolutamente consigliato.
6/10
Reviewed Jul 8, 2026Bella camera e ottima colazione
L ingresso da su una strada non molto bella e non c’è parcheggio riservato
10/10
Reviewed Jul 5, 2026Het meest positief vond ik de vriendelijke en behulpzame medewerkers van het hotel. Alles werd helder uitgelegd en je voelde je echt welkom.
Parkeren is even zoeken, maar het lukt wel in de buurt. Let goed op de borden, want op sommige plekken mag je niet langs de weg parkeren.
10/10
Reviewed Jul 5, 2026Es war super komfortable dafür das es nur zwei Sterne hat ist das ein super hotel und top Lage
10/10
Reviewed Jul 3, 2026The hotel was beautiful, staff outstanding, breakfast delicious and very fresh. The location of the hotel is also amazing, being a few steps away from the centre, and at the same time hidden away from the noise, ensuring restful nights. Would definitely book again!
The property doens’t have any parking spots. That’s not a bad thing, just something to point out.
8/10
Reviewed Jun 30, 2026Very nice staffs and breakfast!
8/10
Reviewed Jun 29, 2026Hotel charmant et personnel attentionné !
Première nuit côté route assez bruyant. Nous n'avons pas pu fermer à cause de la chaleur car obligés de couper la clim qui soufflait trop fort et impossible de le baisser. Deuxième nuit côté intérieur et plus aucun problème
10/10
Reviewed Jun 27, 2026Everything was good, 5minute walk to the beach.Kind host you feel like you’re at home.Breakfast had everything you would eat normally. They made our beds and threw out the trash every day.
Beds are separated so it’s not one king sized(if thats problem to you I think you should ask them for one normal they probably have it just our room didn’t)
8/10
Reviewed Jun 24, 2026Tout était bien
10/10
Reviewed Jun 23, 2026Eerst en vooral was het personeel heel vriendelijk. Het is een klein hotelletje maar dit maakt het ook wel gezellig. Ontbijt was lekker, basic maar heel goed! De locatie was perfect! Het lag aan de hoofdstraat met alle winkeltjes enz en helemaal niet ver wandelen van het strand. De kamer was mooi en proper. Zeker aan te raden!
9/10
Reviewed Jun 19, 2026La gentillesse du personnel L’emplacement Le petit déjeuner Rapport qualité prix
10/10
Reviewed Jun 17, 2026Es war sehr sauber und das Personal war sehr freundlich
10/10
Reviewed Jun 16, 2026La chambre
10/10
5/10
Reviewed Jun 12, 2026La grande chambre
Impossible de dormir avant 2h du matin et après 6h. Personne à la réception pour calmer les gens. On se serait cru dans une auberge de jeunesse.
10/10
Reviewed Jun 7, 2026Heel vriendelijk onthaal/personeel. Perfect Engelstalig. Heel comfortabele kamer, ook erg rustig. Met uitgebreid ontbijt. Ook alle vragen over omgeving ed konden beantwoord. Heel behulpzaam. Een échte aanrader !
Helemaal niets ( de muggen s avonds maar dat ligt niet aan het hotel ,😂😂
9/10
Reviewed Jun 1, 2026L'emplacement, la propreté
Il n'y a pas assez de place de rangement
9/10
Reviewed Jun 1, 2026На сніданок було все свіже, що приємно. Невеликий асортимент, але все акуратно, чисто, продумано, наїстись можна. Кава з кофемашини особисто мені не дуже зайшла, але все решта прекрасно .
9/10
Reviewed May 25, 2026L'accueil, l'emplacement
Le manque de place pour les vêtements, la petitesse de la salle de bain
10/10
Reviewed Jan 19, 2026Het personeel is ontzettend lief en behulpzaam!! De locatie is ideaal als je op loopafstand van het centrum wil zitten, maar niet midden op de strip. Geen geluidsoverlast en supermarkt is nog geen 1 min lopen.
7/10
Reviewed Jan 19, 2026Όλα τέλεια το προσωπικό ευγενέστατο και το δωμάτιο πολύ άνετο!!
Δεν ειχε καλή ηχομόνωση. Όχι πολλές επιλογές στο πρωινό . Επίσης όταν μπήκε η καθαρίστρια δεν μας άλλαξε τις πετσέτες και τα σεντόνια όποτε μείναμε με τις ιδιες πετσέτες 3 μέρες. Το WiFi αδύναμο δεν έπιανε καλα . Κατά τ αλλά όλα μια χαρά
10/10
Reviewed Jan 19, 2026Ήταν πολύ ευχάριστη η ατμοσαφαιρα , ήταν άνετο και σε εξαιρετική τοποθεσία
Το πρωινό δεν είχε πολλές επιλογές
10/10
Reviewed Jan 19, 2026De locatie was perfect, veilig en rustig slapen en toch heel dicht bij alle faciliteiten. Geen groot of druk hotel. schoon en een goede bed. Al het personeel was heel attent. Heel erg vriendelijk en te alle tijden behulpzaam. Jufr. Aspa bij de receptie gaf altijd goede tips en adviezen van vervoer, restaurants, recreatie en ook cultureel historisch aspecten van Kreta. Het ontbijt bevat net wat wij nodig hadden. We waren met 2 zussen en zelfs toen een tas in de bus achterbleef, heeft Aspa per direct actie ondernomen. Heel bijzonder, hier komen wij zeker terug!
Gastvrij, Vriendelijk en zeer behulpzaam personeel!
10/10
Reviewed Jan 19, 2026Saubere Zimmer, sehr bequeme Betten, leckeres Frühstück und tolles Personal! Ich habe mich rundum wohl und willkommen gefühlt. Sehr empfehlenswert!
8/10
Reviewed Jan 19, 2026Posizione eccellente, personale molto gentile è disponibile. Qualità prezzo eccellente
9/10
Reviewed Nov 13, 2025Gute Lage am Wasser.
Nicht alle Zimmer haben eine schöne Aussicht.
10/10
Reviewed Nov 3, 2025Всё
10/10
Reviewed Oct 23, 2025Hôtel très agréable, la chambre est grande; les lits très confortables, salle de bains agréable. Personnel charmant et disponible. Possibilité de se stationner facilement autour . Super marché à deux pas. Le petit déjeuner sous forme de buffet est bon et complet. Rapport qualité prix excellent. C 'est proche de la zone animée sans en avoir les inconvénients.
8/10
Reviewed Oct 16, 2025Hyvä aamiainen, ystävällinen henkilöstö, siisti huone
3/10
Reviewed Oct 12, 2025היה במיקום מרכזי
מלון ישן דרגה 1 בכוכבים אין מים חמים !!!
10/10
Reviewed Oct 5, 2025Hi no
10/10
Reviewed Sep 30, 2025Super friendly,lovely and easy going staff, nice and clean hotel, room was spacious, bed was huge and comfy, we got clean towels and cleaning every other day, we had breakfast included in the price, but we mainly just got coffee and some cookies but everything looked tasty and enough to start the day. We were staying there for my birthday and they surprised me with a bottle of wine which was super sweet of them so thank you again. We enjoyed staying there, close to the beach and shops
Na
9/10
Reviewed Sep 18, 2025La gentillesse du personnel La qualité de l'accueil L'emplacement Le petit déjeuner
La chambre manquait de rangements.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Friendly staff
- •Great location
- •Clean hotel
- •Good breakfast
Areas to consider
- •Small bathrooms
- •Limited variety in breakfast
- •Some rooms with poor views
Cleanliness
8.24/10Generally clean rooms mentioned, but some reviews noted areas for improvement.
Service
8.91/10Staff was very friendly and accommodating throughout the stay.
Location
9.05/10Great location near the water and close to amenities.
Room Quality
8.4/10Rooms were spacious and comfortable, but some mentioned views were lacking.
Amenities
8.53/10Standard amenities for a two-star hotel, with some positive remarks about breakfast.
Value for Money
8.69/10Overall good value for the price, particularly highlighted across several reviews.
Food and Beverage
8.34/10Breakfast was generally good, with some suggestions for more variety.
Overall Experience
8.61/10A pleasant stay overall, despite minor issues.