Treebo Cherry Tree vs Similar Hotels

Rooms were described as large and beautiful, but cleanliness affected the perception.

Several complaints about room condition: old-looking rooms, small bathrooms, old fittings, water leakage, faulty flush/AC issues and poor maintenance on arrival.

Several reviews noted cramped and small rooms, indicating a need for improvement.

Room size felt small for some but was clean and comfortable.

Multiple reviews indicated issues with cleanliness of bed linens and towels.

Multiple comments highlight poor hygiene and cleaning: toilets and baths not cleaned properly, bad hygiene reports, stains and general lack of upkeep in rooms and bathrooms.

Multiple reviews indicated poor cleanliness, particularly with dirty rooms and bathrooms.

Room was clean and well maintained.

Several reviews praised the ideal location, especially for cricket ground access.

Repeatedly described as 'prime' and 'central' — excellent location for accessing city attractions and business areas.

Location was often praised, though a few reviews mentioned it was further from the station than expected.

Centrally located and convenient for sightseeing.

Most reviews highlighted friendly and helpful staff.

Service is a strong point: numerous mentions of friendly, courteous and responsive staff (Surbhi, Neha, Raghuvendra, others), prompt resolution (room upgrade after leakage) and helpful front desk, though a few reports of irritating reception behaviour and slow room service.

Service quality varied, with some positive mentions, but some complaints about unprofessional staff.

Exceptional service from friendly staff, particularly mentioned staff members.

Food received positive remarks, especially breakfast.

Generally praised — multiple notes of good breakfast/lunch/dinner and a chef who accommodates dietary needs — though isolated complaints about specific items (sandwich mistake, coffee/french fries) and a short menu.

Food quality was mentioned as below average in some cases, but breakfast had fair varieties.

Good food options, recommended by staff.

Some promised amenities were missing, but overall standard was expected.

Mixed: some positive notes about property and dining, but practical amenities were lacking in some stays (no toiletries, missing bucket/mug/slippers, small bathtub, limited menu).

Amenities were generally lacking, with several mentions of malfunctioning facilities.

Good amenities mentioned, including EV charging.

Value considered reasonable based on location and service quality.

Mixed sentiment: some guests said the hotel was expensive and 'not worth' the price, while others called it good value; overall leans toward dissatisfaction on cost versus condition.

Experience did not meet expectations for the price paid according to some reviews.

Good value considering the overall service and experience.