Arte Hotel - SHA Extra Plus vs Similar Hotels

Mixed: rooms are frequently described as large and comfortable, but several guests report aging furniture, items in need of refurbishment, occasional mosquitoes and a general sense that the property is older and less well maintained.

Room had a strange smell and was in need of updates.

Some rooms are getting old and there were complaints about specific issues.

Rooms are generally described as spacious, but there were concerns about views and noise.

Mixed reports: several guests praised cleanliness and friendly housekeeping, but multiple reviews mention old/aged room items, towel wear, moldy smell in corridors/rooms and lower-than-expected hygiene in some rooms.

Disgusting experience with BEDBUGS and poor handling of the issue.

Rooms are clean but some fixtures are in a bad state.

Some reviews mentioned issues with cleanliness and water balance in the shower.

Strongly positive: repeatedly noted as excellent location (near Asok, metro lines, shopping, rooftop bars) with very good transport links and convenient access to two metro lines.

Great location close to transport and attractions.

Excellent location with many places to visit nearby.

Repeated positive mentions of an excellent location close to attractions.

Consistently excellent: many reviews highlight very friendly, helpful and well-trained staff (porters, breakfast/bar teams), attentive service (luggage care, allowing shower after checkout) and staff who recover payments for delayed flights.

Staff were fantastic and quick to resolve issues.

Staff is helpful, and several reviews commend the service.

Multiple reviews highlighted the friendliness and helpfulness of the staff.

Generally good breakfast (variety and taste praised), but recurring concerns about limited choices for guests avoiding pork and insufficient halal-marked options; overall breakfast quality positive but not fully inclusive.

Breakfast was amazing with a great selection.

Breakfast options are generally well-liked, with room for more variety.

Breakfast and dining options received mixed reviews.

Generally positive: rooftop, pool and available shower facilities after checkout are noted as useful; facilities described as adequate though some areas show wear.

Good amenities including a nice rooftop pool.

Amenities like the pool and rooftop area received positive feedback.

Good facilities like the rooftop bar and pool received positive remarks.

Mixed perceptions: multiple guests state good value for the price, while at least one guest felt the hotel did not justify its price and seemed more like a lower-tier property.

Standard quality for this hotel tier.

Offers good value given the overall experience.

Overall value was deemed good, but some guests were dissatisfied with breakfast options.