City Express by Marriott Rosarito vs Similar Hotels

Mixed feedback on room quality, with some rooms described as having issues.

Guests reported issues with missing amenities and rooms not meeting expectations compared to pictures.

Multiple issues reported: small/poorly represented rooms, one sinking bed, beds described as too soft, AC problems and reports of no hot water in showers — lowers this score.

Negative comments about lack of air conditioning and noise from nearby bars.

Some reviews mentioned cleanliness positively while others indicated issues like humidity and unpleasant odors.

Mixed sentiment; some guests noted cleanliness issues with cockroaches in the room.

Generally reported as clean by many guests, but several mentions of a dirty bathroom and insufficient towels in at least one room, so slightly below top marks.

Several reviews mentioned issues with cleanliness, including dirty floors and stained bedding.

Location was frequently praised for convenience and accessibility.

Multiple reviews praised the hotel's convenient location near the beach and restaurants.

Consistently described as excellent — close to the beach, bars, restaurants and very central/walking distance for many guests.

Consistently praised for its proximity to the beach and local attractions.

Staff received multiple compliments for being friendly and accommodating.

Generally friendly staff, but some guests reported rudeness and poor service regarding requests.

Service is repeatedly praised (phenomenal/helpful staff, attentive security, very kind manager). A few isolated negative comments about a receptionist do not outweigh the many positive reports.

Mixed feedback; some staff were helpful, but there were complaints about slow service in the restaurant.

Several negatives about breakfast and food quality, impacting the score.

Breakfast received negative feedback and was not what was promised.

Breakfast received both praise and serious criticism — unclear/limited complimentary-breakfast policy for children, limited options and occasional bar supply issues led to lower score.

Complaints about long wait times for breakfast and the quality of food.

Adequate amenities mentioned, though some improvements needed in food quality.

Guests expressed dissatisfaction with the pool cleanliness and breakfast quality.

Pool area praised (nice, warm at night), and security presence valued; some minor complaints (hot tub temperature and occasional bar shortages), but amenities are generally well-maintained.

Some amenities were acknowledged, but significant complaints about air conditioning.

General satisfaction, tempered by some complaints about room quality.

Mixed feelings on value; some expected more from the amenities and service for the price.

Mixed signals: some guests call it excellent value while others note extra charges/limited breakfast options for children; overall aligns with the target rating.

Overall value seen as reasonable considering location, despite some dissatisfaction.