Nature in Mind
Nature in Mind, Western Gateway, London, E16 1BW, United Kingdom- Public Art
Compare nearby stays with similar location, guest experience, amenities, and class.
Waterfront Location and Rooftop Terrace:
Good Hotel London offers a unique experience with its picturesque waterfront location and a stunning rooftop terrace providing panoramic views of the city.
Modern Rooms with Unique Decor:
Each room at Good Hotel London is elegantly designed with modern decor, custom-made furniture, and en suite bathrooms. While enjoying the water or city views, guests can relax with fluffy down pillows and take advantage of amenities such as in-room safes, work desks, and free WiFi.
Community Impact and Social Responsibility:
Beyond its luxurious amenities, Good Hotel London stands out for its social business initiative. By staying at the hotel, guests directly contribute to training unemployed locals in London and supporting education for disadvantaged children in Guatemala.
Book your stay at Good Hotel London today and be a part of this meaningful cause.
Check-in from
03:00 PM
Check-out by
11:00 AM
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
13 sqm
River View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
13 sqm
River View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
13 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
13 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
26 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
30 sqm
River View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
I had a really good and comfortable stay at the Good Hotel London. The staff were very friendly and welcoming, and the room was stylish, modern, and very clean.
The only downside for me was that the room didn’t have a window, which made it feel a little claustrophobic at times. Other than that, I really enjoyed my stay and found it to be a comfortable and pleasant experience.
Все гарно. Розташування і сервіс.
В помешканні не було вікон і про це не попередили
Price, location, staff and amazing room (with free upgrade, complimentary chocolate and a lovely note).
Nothing
The staff are always really friendly and it’s great value for money, clean and everything you need in a hotel in London.
Easy to get to, clean, great room
Rooms were a little bit noisy
Excellent location, beautiful spot by the river, staff were helpful and friendly. Loved learning more about the hotels history. Great sized rooms. Brilliant service.
Would like to see more vegan options on the menu including breakfast options too.
Great location - next to Excel Nice friendly staff Clean and comfortable room
No recommendations. Everything was as expected.
The location is perfect, offering a lot to do around. E.g. cable cars, London Excel, walk along the river etc
The food at the hotel could be better. I ordered a steak the 1st night which cost me £32 and I couldn't eat it. Not the best steak I've had in life.
The location was very good. Everything with Underground Transport accessable. The area was beautiful. The view from the hotel was really nice.
The room where small vor the value that you pay for one night.
no refrigator in the room iron is not working small room with not much clean water was not provided every day no phone to call reception
Meraviglioso il concept benefico.
Niente, è perfetto per un concerto all’arena.
Lage am City Air Port
Sehr kleine Zimmer
Zeer kleine badkamer, bij het ontbijt is er enkel toastbrood
Lovely contemporary hotel on a converted barge, floating on the water near Custom House on the Elizabeth Line. Very close to restaurants and food outlets nearby. Also close to the Excel centre, 02 and City Airport.
The room was very small. However, you have to remember it's a converted barge so not disimilar to being on a ship! Still great value though considering the lovely contemporary hotel design, excellent breakfast and lovely location on the water. The staff were really kindl and organises a surprise 2 mini bottles of fizz & a gold 'Yay' sign in our room for our 20 year wedding anniversary. Also a night's stay pays for a week of schooling for a child in Guatamala!
Vista su fiume esposta su tutta la vetrata della living room, molto bella e scenografica
Camera piccola, poco spazio per poter passare ai lati del letto, inoltre senza tv, senza cabina armadio e in 5 notti le lenzuola non sono state cambiate
The staff were so welcoming and accommodating especially Moses and Jess, they definitely made our stay 10 times better
Such a cool placement, sitting like a boat on the docks. The story behind the hotel is also interesting and inspiring and an ethical cause. We loved watching the birds out over the water by the window at breakfast. Decent value for money in the location (we were there for a wedding near Greenwich). Staff were friendly and helpful. Rooftop bar was amazing, we lucked out on weather and it felt a bit like Los Angeles, drinking vermouth spritzes looking out at the lights. Great view! Loved getting a cable car home from dinner in Canary Wharf. Breakfast was better than expected- fresh fruit, granola, non-dairy options, hot food too and coffee was very good for machine coffee!
Room was pretty tight for two people, though we expected this for the price. Just banged a few elbows until we got used to it! Shower could have done with a ledge to avoid bathroom floor getting wet.
Good location
Both myself and friend had bites after sleeping in the bed, we could hear everything in the rooms next to us & outside
Super sozial da coooeratiin mit Guatemala
Excellent hotel
Personeel was bijzonder aardig
Kamers zijn echt abnormaal klein, als je met 2 personen komt en 2 flinke koffers , kan je je kont niet meer keren Geen kast op kamer , geen tv, badkamer/wc ook klein
We had a great 5 day stay here for work! The staff were all lovely, there was a great breakfast and the entire place is very modern!
We chose the double room, which is the smallest room. It's very cosy but we weren't spending much time in the room so we didn't mind! If you care about the room size I would choose one of the larger ones.
Less than 10 min walk to the Excel arena and Elizabeth line. Clean, compact room.
Helpful staff, very friendly and clean.
Windows didn’t open, bed very squeaky and rickety.
Staff were very nice. Hotel style was cool.
Beds comfy but rooms lacked basics.
The location
The beds were not the comfiest as they were 2 singles pushed together.
nagyon jo elhelyezkedes, szép épület, kivül, belül
a fürdöszoba nagyon kicsi de nyilvan elfogadhato és ezert az àrért megfelelö
just a good hotel
just a good hotel
Nice boutique hotel with a good view.
n/a
Breakfast was amazing - English breakfast, plus all continental foods; of very good quality. The ethos; the hotel funds schools in Guatemala and has a fabulous founding history entwined with this. The staff were, each and everyone, extremely friendly, approachable, courteous, helpful and kind, as well as, very courteous and quick to resolve when met with a complaint. Excellent location for the O2; cable car practically on your door. Train station quick 10min walk. Plenty of food options on your doorstep; Tesco express directly across the road from the hotel. Train direct from LHR airport.
Our room didn’t have a window - I do love fresh air and while it was still perfect, clean, fresh (noT stuffy), it would be nice to have the option. The room was quiet warm in the mornings after 10am, there is air con however, but you need to call reception to get it turned on. They were very quick however once reception called.
Smooth check-in process, super friendly and accommodating staff, and a great sense of welcoming and inclusion. Loved my room, if a bit small.
They had European plugs that was great, they have an amazing business-purpose, every stay there donates to children in Guatemala, and the rooms are super cozy and warm.
On a boat. Clean, cheerful. Loved it.
The room as much bigger than expected, with a really comfortable bed. Despite having no window the glass feature made it feel airy and spacious.
The bathroom could do with more shelves/sides for bottles, make up etc. But other than that the room exceeded expectations.
El trato personal y las vistas desde la habitación.
Que tuviera que dejar una fianza de 30 libras por noche. No recuerdo que me hubieran avisado.
l’emplacement de l’hôtel est parfait pour se rendre à l’o2, en à peine 20min vous y êtes. la literie était très bonne !
I liked the open plan lobby area, that is a really lovely touch.
I understand the room was small and making use of space, however something to separate the shower & toile would’ve been nice
Hotel má výbornú lokalitu, veľmi milý a ochotný personál a všade bolo čisto. Izba bola veľmi dobre vybavená a počas celého pobytu sme sa cítili pohodlne. Toto ubytovanie môžem určite odporučiť.
The hotel decor, the team, the atmosphere. Location was excellent
That I only had 1 night
The location was perfect for the show we attended in the 02 indigo set in the dock with the cable cars just next door. The train (Elizabeth line) dropped us a short walk away at the Excel centre and it's a just up from there. Breakfast was self service with a great selection of hot and cold food. We would definitely stay here again.
The room is cool but it's a tad on the small side and fine for a couple but that's all. No tv in the room either which we weren't bothered about but I know people like to have one.
Good comfy bed, great location for visits to o2 and other areas of East London
Black hairs found on our towels & staining on the curtains
Location great for o2. Cable car outside travelling over to the o2 in 5 minutes. Good beds, helpful staff, would stay again.
Nothinh
Excellent service.
Air con kept going on and off in our room
Absolutely fantastic hotel, could not fault it at all.
Nothing, I didn’t like leaving that’s about it - we had the best time.
Czysto, wygodnie, swoboda, kultura, smaczne śniadania i bardzo blisko areny O2 bo jechaliśmy tam na koncert. Wszystko super personel i cały pobyt na wysokim poziomie. Z czystym sumieniem polecam
Lovely welcome, clean, well presented environment, clean room, comfortable bed.
Personally, I dislike bathrooms doors which don't lock...
No issues staff fantastic
It’s on the water!! The interior design, look and feel of the concept. Excellent breakfast btw. Great staff.
Rooms are small (there are some larger ones available) Tiny imperfections in the room that need attention - nothing major.
All of it, overall it’s really good.
Nothing.
We have now stayed at the Good hotel about 6 times. We love everything about it. The location , the staff the facilities, the rooms. Everything is so clean. Love the new snooze rooms. Delicious breakfeast
Nothing not to like .
Clean, nice staff, it’s not a luxury hotel so i did not expect that. Great value overall
It can be loud, there was a party at next room one night and we couldn’t sleep. But they gave us free breakfasts and the staff was nice.
The location brilliant.
Being charged £240 for one night (breakfast NOT included) over priced. One nights stay the day after under £ 95
The location , tbe hotel itself was very clean tidy and lovely spacious room .. lovely staff
Nothing
La propreté des lieux, personnel sympathique, bien situé.
Tout est correct
El tamaño de la ha habitación
Enjoyed the room and it was clean and comfortable
Noisy from other guests and outside noises at all hours. Not good sound proofing.
The location is fantastic. So central and easy to get to the excel
No car parking facilities in or around the area
la habitacion estaba limpia cuando llegamos y en la recepcion fueron muy majos. Fui alli por un concierto en el o2 y esta bien conectado con el teleferico al lado.
No me gustó que el primer dia volvimos al hotel a las 16:00 y aun no habian limpiado la habitacion. Al dia siguiente si estaba hecha ya pero la cama no estaba muy bien hecha.
lokalizacja
Everything about it. Simple, the staff were amazing and the location was great! I loved that it was doing good also.
Food options for children very limited. A choice would have be great.
Everything! Superb stay
I feel I was not made aware that I would be directly under a flight path. I also requested a twin room but received a double. Why offer tea/coffee but no milk? Bathrooms was TINY.
location
room size
Value for money!! And the location was brilliant if you’re visiting the o2 arena. Perfect hotel, has everything you need
Comfortable bed and good bathroom
No TV, staff not the friendliest. Holding deposit took ages to come back. Quiet noisy if you have a room that backs onto the road as I did.
Very nice, comfortable, modern. It was a pleasure to be there.
Friendly atmosphere and great staff.
Twin single room a little on the small side...but this was reasonable as we only needed bed a d breakfast after Ariana Grande concert at o2 Areana
The view from the hotel room
The hotel temporarily held £30 per night as a security deposit for potential damages. Although the amount was never charged, this was not mentioned at the time of booking.
Nothing
It was smelly rooms were dusty shower was tiny and I mean tiny no tvs and the rooms are like a tiny box and anyone can walk in off the street to use toilets didn’t feel safe do not book
There was a problem with the room and the staff responded very quickly and efficiently.
Not for light sleepers: the walls are very thin so you can easily hear the people around you.
The staff were friendly and the hotel was clean. Nice calm views from the rooftop bar.
The bathroom was very small and awkward. The room is also small and no storage space. I didn't like the dolls left on my bed. I think the rooftop bar should close later than 9pm with good weather. 9pm is so early.
Very clean and comfortable. Modern look and is in quite a quiet side of London and beautiul views
The doors of the bathrooms in the rooms don’t lock because it doubles as the actual shower door as well, which we found a bit odd. But other than that it was amazing.
Great location for the o2.
Size of the room. No TV
Beautiful property set in a gorgeous area and only few steps from the cable carts.
Room was very small, no tvs in room, aircon was noisy, lots of planes flying over late and very early. Could hear people in the next room talking all night
Location, decor, comfy bed and cleanliness
No tv
Clean, good area
Pillows to hard,no tv
Position
The style of the hotel and the overall quality.
Nothing all very good
Super bonito,super cómodo, con restaurantes y supermercados en la misma puerta, la parada del metro y el teleférico a 2 minutos caminando, el desayuno muy rico y completo, con unas vistas maravillosas al río y a la ciudad, fuimos al o2 arena a un concierto y volveremos sin duda, lo recomiendo al 200%
Nada
We had a lovely stay. Our room was spacious, very comfortable and wonderfully cool with excellent air conditioning, which was especially appreciated on such a hot day. We were very grateful for the room we were given. The drinks and snacks were fantastic and the service was excellent. The view from the downstairs area was beautiful. Overall, we really enjoyed our stay and would definitely come back.
The only improvement I would suggest is cleaning the windows more regularly, particularly as the beautiful view is such an important part of the hotel. Some of the windows were quite dirty, so we moved to another table where we could enjoy the view through a cleaner window and a few small additions in the room, a decaffeinated coffee and perhaps a complimentary bottle of water.
Conveniently located and the staff were really helpful
Easy to find, clean, very helpful staff
Nothing
Great location as close to the station, and the room was very clean. Staff was friendly, overall a great stay
Bathroom doesn’t have much privacy, which may be an issue for some. Our double bed was two singles pushed together which made sleeping a bit uncomfortable as they would keep moving apart
The staff were excellent and friendly. The breakfast was good. They were security conscious and the lift heeded the room key card.
The room was small
It is located within 5-10 walking distance from the metro (DLR & Elizabeth). Breakfast is available.
There is no wall outlet in the bathroom so it is impossible to plug a hair dryer. Due to the short cord, it was difficult to use it in the room (in front of the mirror). The room does not have a TVset. The walls are very thin, so there is a lot of noise. Coffee at breakfast time is just coloured water.
L’ambiance et l’environnement.
Le prix des boissons et le rooftop ferme trop tôt.
Excellent location for the excel just a 2 min walk, lots of cafes and restaurants close by if you wanted to go off site, very clean
How it’s on the river
A bit far out to go & do stuff
I loved the decor and the location and the staff went the extra mile to make our stay special.
Nothing.
Staff were really nice. Rooftop bar was brilliant. Great location.
Bed could have been a little more comfortable.
I like the ethics of the company and the ambience of the downstairs communal areas.
The photos of rooms on booking.com didn’t reflect the actual room that we had. It was disappointing on arrival but the room was actually really comfortable and clean
Neat
None
Great location for purpose, super clean, amazing size room and decent price.
N/A
Everything about the hotel was so good. I was not expecting to fall in love with the hotel the way I do now. I love it and I’ll go back there over and get again.
Everything about that hotel is 10/10 and truly I slept so well. The name matches who they truly are. Good hotel!!!
Zara was awesome and helpful, the location was also great.
Nothing
Nice room with a nice view
Everything about it and exceeded all my expectations, absolutely amazing 🤩
There is nothing that I didn’t like
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8/10Generally described as very clean in multiple reviews, though isolated incidents reported (overflowing bins, dirty public toilets) that lower the score slightly.
Service
9.2/10Consistently praised: outstanding reception staff, friendly/helpful team, staff often went above and beyond — one of the hotel's strongest points.
Location
9.4/10Multiple positive mentions: excellent Docklands location, close to Royal Victoria DLR, good transport links to central London, nearby shopping and restaurants; river views are a highlight.
Room Quality
7.2/10Rooms are described as small with compact bathrooms, thin walls and privacy issues (frosted/glass shower doors, no lock), but beds are comfortable and decor/uniqueness are often praised.
Amenities
7.8/10Rooftop bar and some facilities are well-liked, but guests note dull lighting, lack of shelving in bathrooms, limited parking and some operational/stocking issues in busy periods.
Value for Money
7.6/10Mixed signals: several guests find the price acceptable and the concept innovative, but small rooms, breakfast/service hiccups and noise issues temper perceived value.
Food and Beverage
7.8/10Breakfast is commonly praised as very good, but some complaints about repetition, items running out, timing/capacity issues and limited vegetarian/vegan options.
Overall Experience
8.6/10Overall very positive — many would happily return; unique, fun concept with excellent staff and great location, offset by small rooms, occasional cleanliness/service hiccups and noise.