Aloft by Marriott Newport on the Levee

Everything was amazing

Nothing

Nothings

Convenient location

Room just smelled a little bit to strong like cleaner witch is good

Location and things to do at the hotel are perfect

Checking in is a nightmare! Check in was 4pm and no 1 was aloud to check in early. Stood in line for over a hour to check in and by time got to room was rushing to try to get dinner and enjoy all the events (the reason why we booked hotel)!

Clean rooms

Price for what I payed for

The location was great! In walking distance to food and concert venue! Very clean and friendly staff!

Did not have any issues!

The toilet broke in the room I booked and flooded the bathroom. We went to the front desk they offered towels and a plunger apologized and mentioned compensation but no actual action was taken or compensation happened. No alternative room was offered or anything. My fiance cleaned all the water up and found a broke peice inside the tank to make it stop. We've sent messages and emails both and have received no message back from the property.

Proximity to everything.

A bit pricey

Location, close to festival

Good location

“Upgrades” and “renovations” just added some basic furniture to the lobby and changed a few things in the rooms. But the bathrooms still had dirty, moldy tile with dirty sinks and counters and old mirrors with the mirror finish coming off. Doors stuck. Floors and walls were dirty. It looks like they’re still working on things, so I hope they’re getting back to the bathrooms and simply cleaning floors and making all of the TVs (including the one outside) actually work.

Everything

The location is absolutely perfect, and so are the staff! Every single employee I spoke with was helpful and friendly. The rooms are clean and the hotel was quiet when it was bedtime. We didn’t take a pet, but it’s a pet-friendly hotel and we saw furry friends. It is very easy and quick to Door Dash there, too.

The worst part was paying extra for parking: $15 per night. The sink was slow-draining, and if you turn on the bathroom light, the area outside of the bathroom is lit as well. I also couldn’t find a way to turn on the vent in the bathroom. There’s no free breakfast.

Location and staff were very friendly.

The staff were very friendly and the location was great!

Bed was not comfortable for us. The pool is too small and the bathroom sliding door was difficult to open and close The breakfast is weird. It’s like they are charging you for a continental breakfast. They don’t have complimentary coffee all day like most hotels also you have to lay for parking which I have never had to do at a hotel

Location

Smelled like dog

Location

Cleanliness, renovations ongoing the whole time, bar didn’t open til 4pm

The staff was amazing and patient and welcoming

The pool was a little small

How close it was to the aquarium

Felt like a “party” hotel. Should’ve looked at more reviews before booking for a family

Spacious room. Comfy beds. Nice pool. Close to where I wanted to be. Lots of attractions nearby to focus on. Safe area.

Room was on top floor and extremely hot: 82°F. Gradually cooled to 77°F overnight. When a toilet was flushed anywhere on the floor a loud whistling noise accompanied making sleep an issue.

Location

The hotel shows significant structural damage in both public areas and the guest rooms. The staff at desk seemed confused and unfriendly, with the exception of the two women who assisted us throughout our stay. At breakfast time, we were told the service wasn't available because a kitchen staff member didn’t show up; instead, we were offered frozen food from the snack cooler. We requested a refund for the breakfast we had paid for, but no manager was present to handle the request. We are still waiting. The hotel is very poor quality considering the price charged. Its only advantage is the location, but there are better options in the area.

Right on the Levy close to attractions

We didn’t get breakfast bc the kitchen staff didn’t show up. We also checked out at 10 bc house keepers were showing up and when I inquired about check out they said 10-10:30. It was 11. Breakfast was a big deal for us.

Horrible location for night travel. Parked in the aquarium parking garage twice. Couldn't find the hotel. Walked around the whole block twice before calling and getting help. Once inside staff member "chance" I believe who was very nice. Told me that I'd be charged by the hour where I was at and that I should park in another garage. That's when I decided at almost 10 at night with 3 teenagers that I was out.

Horrible location for night travel. Parked in the aquarium parking garage twice. Couldn't find the hotel. Walked around the whole block twice before calling and getting help. Once inside staff member "chance" I believe who was very nice. Told me that I'd be charged by the hour where I was at and that I should park in another garage. That's when I decided at almost 10 at night with 3 teenagers that I was out.

I love the convenience of the property. It is very close to everything. The hotel was really clean.

My only issue is that my room was not ready upon check-in. I was not ready until 6pm which was a bit of an inconvenience for me.

Property was under renovation

The staff was amazing. Friendliest staff ever!

Location‼️ Near many things:the purple people bridge, aquarium, restaurants, stores, and the river!

Street noise at night…which they have no control over…racing cars! Lack of a view….but why stay in the room when you are so close to everything 😉

That I could not just turn on the bathroom light. It turned on half of the room.

Location

Room was not clean rodent dropping on bed

Great location

Shower not the cleanest

Location

Food

Friendly workers!

Hotel was under construction and no gym - which should of been indicated when booked. Parking should of been included in the stay! Towels were stained and had to ask for more. Breakfast should of been included.

How comfortable and close it is to everything

Staff was amazing rooms were clean and beds were comfy

Paying to park

Located right at the end of the Purple bridge on the Kentucky side of the river. Excellent views of the city skyline from the bridge. A convience store, lots of shops, eating places, bars and the aquarium all very nearby but in a quite, family friendly area. Nice rooms, big TV, fridge, excellent free WiFi throught, air con etc. There is a pool, gym and game room but I did not avail so cannot comment. Cincinnati downtown is quite walkable along the very nice river front and Lfyt / Uber rides were cheap and very avaliable for those less energetic days. The lower cost of the hotel more than made up for any 'taxi hires' needed. A multi story car park is available if your driving. The very regular bus (Southbank Shuttle) to the centre also stops very near the hotel entrance. The 2x bus from the Airport can take about 1 hour 20 minutes and if via Florence also requires bus changes before it gets to the downtown area and is still about a mile from the hotel. A Lyft ride from the dedicate pick up point at the airport was $40 with tip - good value if you are pressed for time, like the lack of destination confusion or are in a small group sharing the cost (Bus is $2 each one way)

I didn't like leaving. Would happily stay here again.

It was so classy

Nothing

Location

Currently staying in room 605 and one of the two small windows in my room has a view of the 6th floor elevator lobby and whoever is in that lobby can see my bed and room in full. There is very little lighting in the room, which is why we opted to keep both window shades open until we noticed a guest peering into our room last night. We were not made aware that there is no protective film on these windows to provide privacy. I spoke with the ladies at the front desk who came up to view our concern and saw our entire room was visible as housekeeping had come through and raised our blinds, leaving our room and contents exposed. They were unable to assist other than lowering the blinds near the elevators, but within 5 minutes another guest raised the blinds. Their remedy to this was putting up signs to try to stop people from raising the blinds in the elevator lobby on the 6th floor. They also stated that housekeeping is instructed to raise the blinds “halfway” during their cleanings. However, at check in and after this morning’s cleaning, the blinds were more than halfway open to where the entire bed is visible looking in from the elevator. This is unacceptable and in my opinion, allowing the invasion of my wife’s and my privacy!

GREAT

Yes

Breakfast had great choices the pool and lounge were great environment with kids. N9ce location and fair price.

Free parking would be welcomed.

Many things to do at the hotel and surrounding area, all within walking distance. I never had to drive once I checked into the hotel.

We had to switch rooms because our door wouldn't lock. Rooms could be a little bigger.

Staff is always amazing especially Leslie. Setting areas, black out blinds, beds comfy, rooms always nice and cool.

Wish the fire pits were working. The pool a bit warmer, microwaves needed in the rooms.

Location and value

Room we booked

Very clean and well kept. The front desk coordinator, Lacy, who greeted us was fantastic! Definitely made us feel welcomed right away!

It’s a bit pricey for what you get… but on the flip side, you’re minutes walking distance from a lot of great venues, and the levee at night is absolutely beautiful

Very clean easy access to Cincinnati

No breakfast

I absolutely love this hotel. Something about it is so inviting and comfortable.! It’s close to everything.

I have stayed here before and this time the staff was stretched really thin. They were so nice but having one person try to do so many things at once reflects on the company. We were told about breakfast it not told that we had to pay for it, 8 bucks for a SEC biscuit 😒😒

I loved everything about the Hotel. The staff was amazing

Love it here, best location

Loved all the activities they have

One of the bed sheets smelled REALLY bad

Location

Pool was cold, had to pay for parking and breakfast

The staff and location was excellent! We had a great time at the Aquarium and the pool, gym, and surrounding amenities were above expectations!

N/A

I really like the location and that is why I chose it

I did not like that. This is the second time that I have stayed there during winter months and the inside pool was ice cold. The bar also was not open either time than I've stayed there.

Location was great for my event at the Heritage Bank Arena. I like the safety of the parking garage as I was traveling alone.

The fifth floor that I was staying on was being painted and when I got off the elevator, I was greeted with stuff all over the carpet and they continued to work in the hallway on a Sunday morning. Felt like this could’ve been done differently.

Lacey at the front desk was excellent. She went above and beyond and made my Wife's birthday very special. We asked for something small and she truly went out of her way to make us feel at home.

Easy to find, made you feel welcomed

I had the room with 2 queen beds but the beds were actually full size beds, there was no trash bags for the trash cans in the room, the tv didn’t work majority of the time

Was clean and nice

There was no warning about the pool being closed. We got the hotel room because the pool for the kids to swim.

Nice staff

Pricing

Location

The room was not very clean and the shower leaked water everywhere on the floor

The bed is very comfy. The room is not worth it with the price I paid!

Clean & nice staff

Rooms are minimal, not cozy, too expensive

Everything

Everything

Bathroom door did not close. Refrigerator needed a home, it was under the bathroom sink....almost. it stuck out in the floor?

Cleanliness was very good. Location is capital.

The shower door would not close fully, causing water to leak outside of the shower. Maintenance should address this in all showers with glass doors.

Dog policy

Concrete jungle In middle of city Too busy

the whole stay was great

On site bar!

Waiting for the elevator.

The location is amazing. Hotel is up to A-loft standards.

Not their fault but one of the two elevators was down our entire stay. The other couldn’t keep up! The stairs also lead straight outside making it weird to use.

Ubicación

Limpieza y mantenimiento

Location and comfortable rooms.

Nothing.

The location was great, close to a lot, easy to find things to do.

We had an issue with the room. We were not treated appropriately upon requesting a room change, the issue was ignored by maintenance, they offered a $75 “credit” that barely offset what we paid to park at the property. It wasn’t about a refund, but the management and corporate level lack of customer service, for me.

The staff was great!!

The bar closed early (10:30 ish) on a Saturday night, so we had to go out for a night cap.

The allure of the Aloft is the same as the first time we stayed there.

Seems like maintenance and cleaning could be better. The shower did not drain very well. You know it was worked on because a screw was missing from the drain plate cover. The coffee maker needed flushed out as it had had severe water deposits. The towel rack was dirty and the floor was sticky.

Close to restaurants and downtown

Had to pay for parking and an extra 75 dollar hold that takes up to ten days to return. Cracked toilet and dusty room moldy shower area and overpriced and unhelpful service.

Great lobby!