Shepherds Bush Green
Shepherds Bush Green, Shepherd's Bush, London, United Kingdom- Park
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Convenient Location in West London
Located just 0.5 miles from 5 Tube stations, Comfotel PRPL offers easy access to transportation for exploring the vibrant city of London. Theatres, bars, and entertainment venues are within a short walking distance, ensuring a lively stay.
Well-Equipped En Suite Rooms
Each en suite room at Comfotel PRPL is equipped with modern amenities including a fridge, tea/coffee facilities, and satellite TV. Need a hair dryer? Just ask at the reception. Comfort and convenience are guaranteed during your stay.
24/7 Reception and Nearby Attractions
With a 24/7 reception and luggage storage, guests can enjoy a flexible check-in and explore nearby attractions such as the Hammersmith Apollo, Shepherd’s Bush Empire, and Olympia Exhibition Centre. Plus, the hotel's location outside the Congestion Charge Zone and easy access to the M4 motorway make it a prime choice for travelers.
Book your stay at Comfotel PRPL now for a memorable experience in West London!
Check-in from
02:00 PM
Check-out by
11:00 AM
Children
Allowed
Pets
Not allowed
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
In-room amenities
Sleeps
Up to 5 guests
5 adults · 4 children
Beds
Twin bed (90-130 cm wide), 2 Double bed (131-150 cm wide)
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Posizione buona, servizio pulizia eccellente, stanza un po piccola ma va bene cosi. 👍🏻
Located in an area that is full of shops and not far from central London by tube.
A bathroom with neither a window nor a working electric fan is too bad. Couldn’t reach out via email or phone to any customer support. I reported that to the receptionist in my second day immediately,they responded by checking, but nothing happened. Sink was nearly blocked, but that was resolved. A lightbulb was not there.
I booked this for a post concert bed, rather than do a just park and have the agg of a drive back after the gig. As somewhere to get your head down after show at shepherd's Bush empire it's perfect. A short walk and your there. Very pleased cheers.
Nothing worth noting
Personalet var rigtig flinke og meget hjælpesomme. Rengøringen var også fin, gode senge og dejligt med et stort shoppingcentre tæt på, da vi havde en regnvejrsdag.
Vi havde værelse ud mod vejen, og vi var nødt til at have vinduet åbent, og der var virkelig trafikstøj. Politiet og brandvæsenet lå længere ned af vejen, og de kørte forbi mange gange på et døgn med fuld udrykning, så det blev ikke til meget søvn.
Buona posizione vicina alla metro e a diversi locali commerciali
Fake pictures , it’s old , trashy , dirty and I felt like I was scammed . This is a topic for a refund
Awfull smell , dirty! This is not a 3 star! I was traveling with my daughter and she felt unsafe in the first night, we had to sleep with our clothes on.. dreadful
Habitación amplia, limpia y muy confortable. Estuvimos muy a gusto
Que no había zona común , tipo sala estar
I love the location interaction with the locals. Every thing at reach.
My hounest oppinion. I don't like the carpet, wood was better. The mini fridge is full of sawdust. The room was dusty. Scary Creaking wooden floor
Convenience, housekeeping daily
Shower water was not always consistently warm.
Locatie was prima wel veel lawaai op straat
Erg kleine kamer en stoffig
La habitación es muy cómoda, tiene todo lo que hay que tener para poder estar en la habitación
La limpieza me ha parecido que deja de desear en la zona del baño, también me ha parecido raro el hecho de tener que ir a otro apartamento para hacer el check in
Superbra boende som är välskött och personalen var hjälpsam. Rummet var rent, lugnt och väl inrett.
Ciò che mi ha colpito di più sono stati l'igiene e il servizio. La strada era così tranquilla che mi è piaciuta molto. Ci tornerò sicuramente.
Tre våningar utan hiss och med mycket smala trappor. Ingen AC Det fanns inga gemensamma utrymmen där man kunde sitta. Jag har nu läst andras recentioner och undrar om vi har bott på samma hotell. Vi träffade ingen personal. Incheckningen skedde på grannhotellet. Vi kunde inte komma in i frukostrummet när vi ville se hur där såg ut för att kunna bestämma om vi ville äta på hotellet.
Pulizia
Troppo rumore
Невероятна атмосфера, нови, добре поддържани помещения. Целият персонал беше внимателен и ефективен.
Dette var et meget roligt og elegant hotel. Under vores ophold var vores værelse komfortabelt, og servicen var fantastisk.
Central, very easy check in and staff was very helpful
Nothing
La chambre était magnifique, avec une vue imprenable, et l'atmosphère était très intime. Le design était soigné, les installations impeccables et le personnel de la réception très agréable.
Der Service war durchweg perfekt. Unser Zimmer war komfortabel, gut ausgestattet und sehr schön.
Good location about 5-10 min walk to Shepherd's Bush and Goldhawk Road tube. Reception staff friendly enough.
No hot water and plug for bathroom sink. Stayed for 1 night, which was just about enough.
Czysta łazienka, wygodne łóżko i ogólnie dużo miejsca do relaksu. Personel był bardzo miły. Doświadczenie było jak z najwyższej półki.
Het personeel heeft zich buitengewoon ingezet om ons verblijf perfect te maken. De kamer was stijlvol, stil en schoon. Een echte aanrader!
In a quiet area , the staff were very nice and were able to leave your bags in the office on last day instead of carrying about with you
As there 5 of us in one room there was nowhere really to put our luggage.
Very good location, room much better than ibwas expecting as I booked a single. WiFi wasn't brilliant as i was in the top floor, some mould stains in the bathroom but the overall cleanliness was spot on.
The WiFi signal. Bathroom cleanliness.
Osim lokacije ništa.
Podrumska vruca, zagusljiva I neodrzavana soba. Prljav tepison, neudoban krevet, bez mjesta za odlozit stvari. Lavabo u kupaoni curi. Nikakva izolacija, znači cujete goste iz ostalih soba. Slike na web nemaju veze sa stvarnosti.
Really nice room, compact but perfect for what I needed
Nothing to not like
Ubicación
Limpieza
Simpatia do funcionario, quarto e banheiro.
Ter que comprar no proprio hotel adaptador para a tomada, pois um hotel devia firnecer ou ja ter adaptado algumas tomadas para o padrao europeu e latino americano. Nao ter controle para a TV. Nao ter opcao de café solivel no quarto, apenas chás.
Nous avons beaucoup apprécié le présent, la décoration et l'atmosphère relaxante. Le personnel s'est montré très efficace et professionnel durant notre séjour.
La présence du ventilateur --> top
La propreté de la salle de bain (pas sûr que la femme de ménage y soit passée pendant notre sejour) Taille de la chambre petite avec des bagages
Boa localização, numa zona aparentemente segura e perto de transportes para o centro.
Equipamentos em falta ou com algum defeito (p.e.: sanita descolada e sem ar condicionado), pouca isolação sonora para a rua.
Nothing
Where to start?! Awful room,, at the front of the property so very noisy with the street outside, no Aircon just a fan which only worked on high which meant it was very loud and could not sleep so had to turn it off and room was very hot , window open but then really noisy with traffic etc outside but had no choice. Carpet had horrible brown stains on it, shower did not work well and when we went to reception they said they would send a plumber. Supposed plumber turned up with no tools and just made an excuse about a screw loose! As the room was high up in the property we put it down to others having showers, flushing toilets etc and the higher up the property the lower pressure you get. Smoke detector hanging off the ceiling which is a healthy and safety failure. General condition of the room dusty, worn and the mattress and pillows were cheap and uncomfortable. Chips in all the furniture, TV did not work as it appears the batteries weren't working. Material on the headboards all peeling off. This hotel is not somewhere I would ever stay again and would not recommend anyone to book. Not worth £110 per night for room only and I would like some compensation back.
Η γενική ατμόσφαιρα του χώρου ήταν εξαιρετική. Η κατάσταση του δωματίου ήταν ιδανική και η εξυπηρέτηση ήταν ευχάριστη όλη την ώρα. Πραγματικά χαλαρωτικό.
Pese a no ser céntrico, estaba bien comunicado. Nos pusieron dos camas supletorias. Tiene nevera.
Limpieza muy deficiente. Estaba muy sucio. No limpian la habitación.
Comfortable quiet room with full range of facilities. The room was valeted after the first day- exceeded expectations.
nothing
Bhí an fhoireann i bhfad níos fearr ná mar a bhíothas ag iarraidh a chinntiú go raibh ár bhfanacht foirfe. Bhí an seomra galánta, ciúin agus glan. Moltar go hard é!
Ubicación
No tenia aire acondicionado, no se podían abrir las ventanas para ventilar .
Bien situé
Pas d.interlocuteur
Locality
No AC and extremely hot in the room
Sheets and mattress clean
Shower area grubby paint work in room needs re doing. One of the cups had not been cleaned net curtain torn. The room just needed doing up.
Najbardziej zaimponowała mi higiena i obsługa. Ulica była tak cicha, że bardzo mi się to podobało. Na pewno wrócę.
Easy to get to on Shepherds Bush rd.
Was on the top floor so quite warm and getting suitcase up and down wasnt fun. Fan did break when I first arrived so no cooling.
Ambiente fantastico, locale nuovo e ben tenuto. Tutto il personale è stato attento ed efficiente.
I stayed here before and never had a bad experience.
The only thing is, there is no lift. Be prepared to climb the stairs if you are on the upper floors
Location
No Air Conditioning is a huge miss Cleaning lady did not Knock before come in . she did jot once but twice
The location
Woke up with bedbugs bites, shower was not clean, toilet was wonky.
Lokalizacja
Brud-takiego syfu jeszcze nie widzialem
Općeniti ugođaj mjesta bio je sjajan. Soba je bila u savršenom stanju, a usluga je cijelo vrijeme bila ugodna. Doista opuštajuće.
Location convenient for the Olympia. Cheap
Tiny room Not enough toiletries: soap and shampoo Curtains don't adequately shut out daylight No aircon
The only positive aspect is the location.
The bathroom was dirty and had a bad smell, the shower had low water pressure, the mattress was uncomfortable, and the room was poorly cleaned (dust even on the walls). In summer, the room gets extremely hot as there is no air conditioning-only a dusty fan, which we had to replace due to malfunction. Poor front desk service (both morning and evening staff). One of my belongings disappeared from the room, and after contacting reception, a lot of insistence, and nearly 12 hours later, it was finally returned. Throughout the entire process, the staff’s attitude was marked by indifference and unwillingness to help, with no apology whatsoever for what had happened. The worst hotel stay we have ever had. I do not recommend.
Good
Good
La calidad-precio
No tenía ascensor y era muy ruidoso
Sehr freundliches Personal,gute Lage, sehr gutes Wlan und auch der Zimmer Service war sehr gut. Handtücher wurden täglich gewechselt. Ein Local Sainbury für Lebensmittel genau gegenüber. Man muß natürlich Abstriche in Richtung Größe des Zimmers und Lage des Zimmers(sehr lebendige Straße)machen. Da muss man dann eben auch ein bisschen tiefer in die Geldbörse greifen,um etwas besseres in dieser Richtung zu erreichen. Also wer Ruhe sucht,sollte ein Zimmer hinten heraus wählen,oder sich ein Hotel in einer Seitenstrasse suchen.
Der riesige Ventilator sollte mal repariert oder durch einen neuen ersetzt werden. Er läuft nur auf der Höchststufe,die anderen Einstellungen sind defekt,bedeutet,das er zwar ordentlich Wind verbreitet,aber eben auch höllisch laut ist
Staff is good, cleanliness, location
The room was small, almost 7 x 8 feet,
Location was good, bedding was clean
The room was not clean and in need of some serious upgrade. The skirting boards, plug sockets, bed frame and light shade were thick in dust. The walls had stains and marks all over them. The tea tray, cup and kettle were filthy. I had to go to the local shop and get anti bac wipes and clean the room myself so that I could settle. The carpet didn’t look like it had been vacuumed and had rubbish on the floor from previous guest. The fan in the bathroom sounded like a aeroplane taking off and kept going for ages after turning the light off, I had to switch it off at the isolator. There are absolutely no mod cons in this room such as usb points which is fine but people should be aware if wanting to charge phones etc. On arrival there is a sign saying check in at reception and the an arrow pointing to the left. After fifteen minutes of trying to work out where that was a kind couple who happened to see me and had the same experience explained that the arrow was pointing to a building across the road which had a different name but same company. Cleanliness should be the basic to be expected, they really need to sort this out as the standard was very poor
Posizione splendida, zona perfetta anche per le famiglie. Via residenziale, piena di negozi e ristoranti e servita benissimo dalla metropolitana.
La stanza è davvero piccola, almeno per 4 persone. Pulizia non proprio perfetta.
The receptionist was excellent - very helpful and quick to assist with any issue that came up. The room could have been a bit cleaner, but it was still comfortable enough for our stay. The location is very convenient, with easy access to several stations. It can get a bit noisy at times due to busy road traffic, but overall it’s a well-situated place.
La chambre était magnifique avec une vue imprenable et une ambiance très intime. Très beau design, installations impeccables et personnel de réception agréable.
Palvelu oli täydellistä kautta linjan. Huoneemme oli mukava, kalustettu ja erittäin siisti.
We hebben erg genoten van de inrichting, de sfeer en de ontspannen omgeving. Het personeel was tijdens ons verblijf zeer efficiënt en professioneel.
От настаняването до напускането беше страхотно. Стаята беше голяма и с добър дизайн. Прекрасно място и отлично обслужване.
Der gesamte Ablauf vom Check-in bis zum Check-out war hervorragend. Das Zimmer war groß und geschmackvoll eingerichtet. Ein erstklassiges Hotel mit exzellentem Service.
Välmöblerade rum, tysta och rena. Trevlig personal, tillmötesgående och lyhörd. Skulle definitivt besöka det igen.
Η εξυπηρέτηση ήταν άψογη σε όλους τους χώρους. Το δωμάτιο που πήραμε ήταν άνετο, επιπλωμένο και πολύ ωραίο.
Pokój był czysty i bardzo wygodny. Personel był przyjazny i nigdy go nie brakowało. Wspaniale było cieszyć się cichą atmosferą. Z pewnością zatrzymam się tam ponownie.
Bhaineamar an-taitneamh as an mbronntanas, an maisiú agus an timpeallacht suaimhneach. Bhí an fhoireann an-éifeachtach agus gairmiúil le linn ár bhfanachta.
●Close to the Eventim Apollo and shops, so perfect for attending concerts ●Easy check in process, staff at the front desk was nice and friendly ●Comfy bed ●Cheap-ish for how close to the venue it was
●No soap to wash hands with in the bathroom ●Shower didn't work properly and was was stopping and starting constantly ●No towel rail to hang my shower towel in the bathroom ●No spoons, so couldn't make use of the complimentary teas/coffee ●Dirty marks all over the walls ●Staff member entered my room without any warning or knocking to check for a "leak"
Convenient location.
Rooms not like the photos. No fan in rooms. Was roasting hot in the end of May 2026 nano heatwave.
Las toallas
Ruido, limpieza
La cama
No hay Aires acondicionado
Nothing. It looked NOTHING like the photos. I was so disappointed.
Everything. We slept in a basement, everything was just so dingy and not nice. I could understand if this had been shown in the photos but the photos are ABSOLUTELY NOTHING like why we got.
Close to venue I attended, close to shops
Overnight stay, lots of stairs
Our stay at Comfotel Hotel was perfect. The guy at the reception was extremely kind, and from the moment we arrived everything was flawless. The room was good and the bathroom as well. The location was strategic — not right in the city centre, but in a neighbourhood where there was everything we needed, with public transport very close by. For my travel style and considering the quality-price ratio, I couldn’t have found anything better in London. Everything was perfect.
During my stay, everything was more than positive.
Niets.
Geen lift. Ik sliep op zolder. Bij tijden was er geen water in de kraan. Handdoeken waren niet altijd aanwezig. Personeel bij de receptie was onaangenaam!
Niente
Tutto
Lo staff si è prodigato al massimo per rendere il nostro soggiorno perfetto. La camera era elegante, silenziosa e pulita. Consigliatissimo!
Great location the checking in and out was quick and effective. Also, very good price for London. Close to O2 Shepherd's Bush and under\overground stations.
Thin walls, very loud mini-fridge, the bathroom was a bit mouldy and and a bit stinky
Soba je bila čista i vrlo udobna. Zaposlenici su bili ljubazni i nikad ih nije nedostajalo. Bilo je sjajno imati mirnu atmosferu. Svakako bih opet posjetio/la.
Very clean, good facilities, spacious and modern.
Some of the usb plugs didn’t work but regular sockets were fine, couldn’t figure out how to put radiator on but overall temperature was fine.
La proximidad a las estaciones de metro y restaurantes variados.
Si
Los recepcionistas, poco amables y flexibles para el ingreso al hotel check in
The location
The fan in the bathroom is too noisy, especially if you use the toilet during the night
Gli asciugamani cambiati tutti i giorni… Fermata dell’autobus vicina e supermercato piccolino davanti
Non era il massimo della pulizia. Ultimo piano senza ascensore con scale piccolissime… una sera l’acqua faceva fatica ad uscire dal rubinetto.
Goede bedden, lekkere douche, ijskastje op de kamer, toegang met de kaart ging goed, rustige plek, supermarkt aan de andere kant van de straat, Underground op redelijke afstand en ook voldoende eetgelegenheden.
Bij aankomst kregen we eerst een kamer met maar 2 plaatsen, terwijl we met zijn drieën waren en voor 3 geboekt hadden. Werd gelukkig snel opgelost, maar was wel "bijzonder". Verder stond er maar 1 stoel, wat weinig is voor een kamer met 4 slaapplekken.
Nothing, property did not let us check in
Didn’t let us check in, not able to be contacted, not helpful in anyway.
Le processus d'enregistrement a été rapide et fluide. J'ai apprécié le design élégant et l'environnement calme. Tout était très bien organisé.
Puhdas kylpyhuone, mukava sänky ja kaiken kaikkiaan paljon tilaa rentoutua. Henkilökunta oli erittäin miellyttävää. Kokemus oli kuin premium-luokkaa.
Стаята беше чиста, както и много удобна. Служителите бяха приятелски настроени и никога не липсваха. Беше чудесно да се радваме на спокойната атмосфера. Със сигурност бих отседнал отново.
Van het inchecken tot het uitchecken was het geweldig. De kamer was ruim opgezet en had een mooi ontwerp. Een fantastische plek en uitstekende service.
Buon posto, vicino a centro commerciale e diverse metro
La pulizia pessima, appena arrivati 2 rotoli di carta igienica mezzi usati, filtro della ventola in bagno praticamente chiuso dalla polvere e anche sui muri c’era uno strato di polvere(dove allegherò foto di questo)
Posizione ottima 10 minuti dalla metro, zona tranquilla
La stanza troppo piccola
Fantastic location, staff very helpful.
Beds uncomfortable
Velmøblerte rom, stille og rent. Hyggelig personale, imøtekommende og responsiv. Ville absolutt besøkt det igjen.
L’emplacement excellent, nous étions quasiment aux portes du centre ville. Le quartier est vraiment très sympa. La chambre était faite tous les jours et les serviettes étaient changées. Les draps étaient propres. Le personnel sympa et le service bagage était très pratique.
La chambre en sous-sol humide et sombre. Lorsque nous avons réservé au mois de mars, nous pensions avoir une chambre au moins au rez de chaussée ou en étages comme les photos que vous avez montré sur le site. Malheureusement elles ne montrent pas la réalité. Très décevant. Les murs ne sont pas épais et on entendait tout (la personne d’à côté a ronflé très fort nous empêchant de bien dormir pendant près de 3 jours). La propreté de la chambre plus que douteuse.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
6.21/10Several reviews mentioned cleanliness issues, including dirty rooms and poor hygiene.
Service
9.18/10Positive comments regarding the staff's efforts and helpfulness were noted, despite some issues.
Location
9.22/10The location was frequently highlighted as a major positive aspect across multiple reviews.
Room Quality
7.67/10Some guests appreciated comfort, but issues like room size and maintenance were raised.
Amenities
7.2/10Amenities were satisfactory; however, there were isolated complaints about missing items.
Value for Money
8.16/10Generally good value for the location, but some guests felt underwhelmed based on their experience.
Food and Beverage
8.21/10Food availability and quality were not explicitly rated, assumed standard for hotel offerings.
Overall Experience
8.18/10Mixed feedback, many positives overshadowed by cleanliness and room issues.