Çevre Kültür Parkı
Çevre Kültür Parkı, Gayrettepe Mahallesi, Beşiktaş, Istanbul, Turkey- Park
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Accommodation with Stunning Views
The hotel offers soundproofed rooms with free WiFi, some with private balconies overlooking the city skyline or Bosphorus. Enjoy modern amenities like motorized curtains, rain showers, and Turkish baths in select rooms.
World-Class Dining and Spa Experience
Indulge in exquisite dining at Aila Restaurant, recognized by the Michelin Guide, offering fresh and seasonal options. Unwind at the Fairmont Spa with a fully equipped gym, indoor and outdoor pools, and personalized services. Savor freshly made pastries at Demlique and premium drinks at Marble Bar.
Convenient Services and Access
Benefit from 24-hour front desk, concierge services, luxury airport transfers, and helipad facilities. Stay active with kickboxing and personal training classes. Explore nearby shopping centers and the Istanbul Convention Centre.
Book now for a luxurious stay at Fairmont Quasar Istanbul!
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
40 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
82 sqm
Sea View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
126 sqm
Sea View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
120 sqm
Sea View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
40 sqm
City View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
40 sqm
Sea View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
94 sqm
Sea View
In-room amenities
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), 2 Double bed (131-150 cm wide)
Room details
170 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Queen bed (151-180 cm wide)
Room details
82 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
40 sqm
City View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
40 sqm
Sea View
In-room amenities
1 Double Bed
Features a private balcony
Club/Executive Level - Club Lounge access
Layout - Bedroom and office
Internet - Free WiFi
Entertainment - 48-inch flat-screen TV with cable channels, pay movies, iPad
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a pillow menu, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
Double bed (131-150 cm wide)
In-room amenities
1 King Bed OR 2 Queen Beds
431-sq-foot soundproofed room, balcony with sea views
Club/Executive Level - internet access in the lounge
Layout - Separate office
Internet - Free WiFi
Entertainment - 48-inch flat-screen TV with cable channels, pay movies, iPad
Food & Drink - Espresso maker, minibar (fees may apply), 24-hour room service, and free bottled water
Sleep - Pillowtop bed, premium bedding, a pillow menu, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower/tub combination with a rainfall showerhead
Practical - Laptop-compatible safe, iron/ironing board, and laptop workspace; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and climate-controlled air conditioning
Eco-friendly - Eco-friendly cleaning supplies, energy-saving switches, recycling bin, and LED light bulbs
Non-Smoking
Room is accessed via exterior corridors
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
King bed (151-180 cm wide)
Room details
40 m2
Sea View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
40 sqm
City View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
40 sqm
City View
In-room amenities
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
2 Double bed (131-150 cm wide), Queen bed (151-180 cm wide)
Room details
265 sqm
Sea View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
40 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
الافطار كان متنوع ولذيذ
الموقع بعيد قليلا
Дуже гарний вид з вікна 34 поверху. Неймовірно зручне ліжко.
Басейн критий в спа був холодний.
Ηταν πολυ ανετο με πολυ καλο πρωινο
Μυριζαν ασχημα τα μαξιλαρια.οχι καλη σχεση ποιοτητας τιμης
Freundliches Personal, vor allem das Reinigungspersonal.
Es gibt keinen Turn-Down-Service
Die Massage und der Spa-Bereich waren sehr gut. Insgesamt war alles sehr angenehm und ich war sehr zufrieden.
Camera
Acqua della piscina e della spa gelida e quindi inutilizzabile
L'espace des chambres, la propreté et le servive
It is Fairmont , everything was amazing
The hotel's location was a bit difficult to reach.
Curatenia . Eleganta decorurilor
Breakfast slabut Am avut rezervare o camera cu pat suplimentar … la venire nu era montat patul suplimentar pentru copil … am plecat si ni s a promis ca va fi montat … la revenirea de la ora 22 inca nu era montat patul … acesta a fost montat la ora 23 noaptea cind copilul era foarte obisit Am cerut un kit dentar - ni s a adus dupa mai multe telefoane la receptie … Cre ca personalul nune chiar implicat …
Оставив в стороне все комплименты самому отелю, хочу отдельно сказать о лаундже. Это потрясающее место во всех отношениях: от уровня сервиса и внимания персонала до захватывающего вида на город и Босфор. Вряд ли в другом месте города мне удалось бы найти такую же панораму.
Everything was perfect and the personal from the breakfast (especially Bucu and Hazan) were very helpfull.I totaly recomand the hotel.
Все понравилось
Не было такого
المكان رائع من الاستقبال إلى الخدمة والموظفين رائعين
I have written a lot of reviews but I must say this hotel is exceptional fromThe start to the end .. Murat at the front was very professional and must be a big asset to the hotel. The morning breakfast staff exceptional even though there was so much Kaos they handled it so well. Shout out to Hakkan and the girls. The tall and short Hollywood lookng Vallet boys so good. Lastly the you boy in Club lounge 10/10
Les produits cosmétiques (mouchoirs , coton tige …) ou café ou thé ne sont pas remis en place systématiquement après le ménage , il faut demander à la réception Mais dès que la demande est faite le nécessaire est immédiatement fait
Just want to tanks you guys for a great team you guys have in this hotel specially thanks mr murat bulut you doorman he's really friendly and helpful we definitely coming back 😊
Wonderful Stay & Special Thanks to Murat Bulut We had a wonderful stay at Fairmont Quasar Istanbul. The staff was very friendly, welcoming, and helpful throughout our stay. We especially want to thank Murat Bulut, one of the doormen. When we checked out and were waiting outside with our luggage for a taxi, Murat went out of his way to help us. He was incredibly kind and friendly, and we had a great conversation while waiting. We even talked about our families, and he showed us a picture of his family. That personal kindness really made us feel welcomed. He also helped us with the taxi and gave us helpful information about the hotel and the surrounding area. It’s people like Murat who make a hotel stay feel special. Thank you so much, Murat, for your kindness and hospitality. You truly made our evening better! We will definitely come back to Fairmont Quasar Istanbul, not only because it is a great hotel, but because of the wonderful people who work there. ⭐️⭐️⭐️⭐️⭐️
Sema provided an excellent service at breakfast. She is always smiling, attentive, efficient, and incredibly fast. Her warm attitude and professionalism really made the breakfast experience even more enjoyable. Thank you, Sema, the hole team, for your outstanding service!
فندق راقي جدا وتعاملهم ممتاز
كل شيء جميل
I had a wonderful experience at the Gold Executive Lounge at Fairmont Quasar Istanbul. The atmosphere was elegant and relaxing, and the service was warm, attentive, and professional. A special thank you to Irem for her excellent hospitality, and to the trainees Said and Oktay, who were both very kind, helpful, and welcoming. They truly made our lounge experience even more enjoyable. Highly recommended!
Das Frühstück war sehr gut.
I love everything, from the architectural and interior design to the staff and amazing service
I love everything
After staying at the Fairmont Quasar Istanbul, the concept of a hotel in Istanbul took on a completely new meaning for me. In terms of design, comfort, and service quality, Fairmont Istanbul easily competes in the global premier league. The staff is truly world-class. The Gold Lounge delivers an excellent experience on par with American and UAE standards. In particular, Butler Ms. İrem makes you feel right at home with the genuine warmth and grace of a true hostess. Trainee Oktay also deserves a special mention and extra credit for his efforts. I congratulate the hotel management on providing such beautiful service, and I highly commend both the Gold Lounge team and the staff who made our cigar lounge experience at the lobby cafe so enjoyable.
بعض الموظفين يبغالهم احترافيه اكثر في التعامل مع النزلاء
This is my third time staying in the hotel
Nothing everything was perfect
Thank you for îrem and ortay and seven the are amazing
Piscine propre
the service on the gold lounge was amazing, especially Irem and Oktay who provided me and my family with kind faces and great hospitality
Dear Fairmont Team, I wanted to share a very positive review of my experience at the Fairmont Gold Lounge during my recent stay. The service provided by Irem and Oktay was truly outstanding. Irem delivered exceptional professionalism, warmth, and attention to detail throughout my stay. She anticipated needs before I even mentioned them and made every interaction feel personal and genuine. Oktay, as a trainee, was equally impressive. His enthusiasm, courtesy, and willingness to go above and beyond made a noticeable difference. He handled every request with care and showed great potential. Together, they created a welcoming, refined, and memorable Gold Lounge experience that significantly enhanced my stay. Please pass on my sincere appreciation to both of them. Kind regards, Toby
Beautiful experience with our Butler Irem and Oktay...went over and above to make us comfortable....
Calitatea serviciilor- top View top Breakfast top Parking free
Nimic
Cleanness, friendly staff , good location
Goed hotel en een fijne ervaring gehad. Eigenlijk heb ik weinig op te merken. De service was goed, het hotel is verzorgd en alles was naar wens. Zeker een prettig verblijf.
Nothing
They didn’t clean the 4 rooms
Наличие двух бассейнов, один на улице, другой крытый подогреваемый
Все понравилось
الموقع قريب من الموصلات العامه
لا شئ
The spa, and wellness facilities were superb. The room was really nice.
The room did not have any complementary tea or coffee. No dental kit in my room, I needed to ask for it. Next day they had taken the toothpaste and didn't leave me a new one. Breakfast was so average. there wa no option if connecting devices to the TV wireless, like mirroring or bluetooth.
Luxury, professional staff, comfort stay. Special thanks to all Fairmont Quasar Concierge team.
Nothing
Everything about our stay was perfect. The hotel is impeccably clean, the breakfast is incredible with so many options, and there are plenty of activities and facilities available. They even left a lovely surprise in our room for my wife's 40th birthday, which was such a thoughtful touch. Thank you for making our stay so memorable!
Het personeel was enorm vriendelijk en hulpzaam.
Ambiance , reception bar et petit dejeuner
personnel de la piscine pas agreable
An excellent stay at Fairmont — perfect location, amazing Skyline rooms, a very comfortable Business Lounge experience, a great pool, and exceptionally friendly and helpful staff, especially at the front desk.
The only area where I expected a little more was breakfast — I would have appreciated a wider variety of hot dishes and more dessert options in the morning, especially Turkish sweets and pastries.
always stay here when i go to istanbul it is very central to everything
We really liked the cleanliness of the rooms, the location, the view, the staff, and the pricing policy. The view was absolutely amazing. My girlfriend and I stayed for two days, and the staff were very helpful throughout our stay. The service, housekeeping, and the professionalism of the team were all excellent. The hotel is also in a great area—it's about a 40-minute drive from Istanbul Airport, and around 20 minutes from the main central attractions. We would definitely consider staying here again.
Amazing
Nothing
Erg mooi hotel, mooie kamers en goed ontbijt. Fijne locatie
Bij aankomst was de kamer schoon en netjes, echter vond ik niet dat ze het dagelijks goed schoonmaakte, we kregen alleen nieuwe handdoeken en zelfs dit werd niet helemaal goed gedaan en de bedden werden strak getrokken maar verder werd nergens naar omgekeken.
We are loyal customers of the Fairmont Quasar Istanbul and have stayed there several times over multiple years. Our stay in August was absolutely delightful. Reception staff is exceptional, especially Mr. Ali. They are always very helpful and very competent. They remember us and treat us so professionally and kindly. The hotel grounds and reception are lovely and beautiful. The guest rooms are spacious, comfortable, and spotlessly maintained. Housekeeping ensures that the rooms and bathrooms are immaculately clean and tidy. The location is close to bus stations and a metro station. Breakfast is amazing, with endless variety of delicious options. Everything is fresh and nicely presented. The breakfast service is excellent. Hotel management really cares. They go out of their way to make our stay enjoyable. We are delighted.
Exerting was perfect
The air conditioning was very very bad and we complained but nothing changed
كل شي رائع
لايوجد
Great hotel, with nice facilities!
Overall, I had a pleasant stay; however, there are a couple of areas that could be improved. Firstly, there seems to be an issue with taxi coordination. When calling a taxi, drivers often have difficulty locating the designated pick-up point at the main entrance/lobby exit. This resulted in delays on two occasions during my stay. Clearer instructions or improved coordination with taxi services would be helpful. Secondly, the housekeeping service-at least on the 30th floor where I stayed-could benefit from improvement in terms of room servicing standards. Addressing these points would significantly enhance the guest experience.
Sehr freundliches und zuvorkommendes Personal.
Der Fussweg in das historische Zentrum ist recht weit, aber man lernt so die Stadt gut kennen.
كل شي كان مثل ما أبي وأحسن ... بداية من حسن الاستقبال والترحيب ونظافة المكان ... باختصار كل شي كان مثل ما أبي وأحسن
ولا شي
Every thing was perfect!
The breakfast was so good
All things are good hotels very nice and room are good and clean and all staffs are helpful and i want thank mr mohammt and mr salem they are more good and so friindly
Nothing
Кровать , матрас и постель просто прекрасные . Все понравилось .
Завтрак слабоват , но в принципе норм .
OVER ALL VERY GOOD
BREAKFAST MENU
Everything was wonderful! Staff is very helpful!
N/a
Het was goed uitgerust, modern
Ik kwam er pas op de dag zelf achter dat ik mijn verblijf per ongeluk een dag te laat had geboekt. Zodra ik dit ontdekte, heb ik gevraagd of mijn reservering een dag eerder kon ingaan en de uitcheckdatum daarop aangepast kon worden. In plaats van mee te denken, werd hier erg moeilijk over gedaan. Ik heb precies dezelfde situatie eerder meegemaakt bij een ander hotel. Daar werd ik vriendelijk geholpen en werd er zonder problemen naar een passende oplossing gezocht. Daarom viel de houding van dit hotel mij erg tegen. Hoewel het personeel vriendelijk probeerde over te komen, straalde de communicatie veel stress en tegenstrijdigheid uit. Daardoor voelde ik mij als gast eerder een last dan iemand die geholpen werd. Uiteindelijk moest ik een extra nacht betalen en daardoor ook een dag langer blijven. Als uitleg kreeg ik dat dit via Booking.com niet mogelijk zou zijn. Dat vind ik moeilijk te geloven, aangezien een ander hotel in een vergelijkbare situatie wél flexibel kon handelen. Ik begrijp dat ik zelf de boekingsfout heb gemaakt, maar juist in zo’n situatie verwacht ik begrip, duidelijke communicatie en de bereidheid om mee te denken. Helaas heb ik dat hier niet ervaren. Erg teleurstellend.
The hotel is very clean and the room very big and very nicely classified between the dressing and shower bathroom and the bed I like it The staff were very welcoming especially at check in and at breakfast all of the staff were very helpful I remember one staff member called sema was so nice The buffet had small limited options but the coffee was good The spa outdoor swimming is all good and nice .
Location
Anything
Moto
Anything
Nothing
We loved our stay at Fairmont Istanbul. The food was excellent — fresh pastries, delicious grilled meats, and tasty local mezes. Everything was well-prepared and flavorful. But the real highlight was our waiter, Bilal. He was super attentive, friendly, and gave great recommendations. Made our meals even more enjoyable. Highly recommend! Will come back.
The hotel is beautiful, the services are excellent. They will take great care of you in the Gold lounge, especially Aras☘️☘️
Kamers zijn heel schoon en personeel heel vriendelijk. Vooral Murat abi van bellboy
The hotel itself is outstanding—beautifully designed, exceptionally clean, with spacious and elegant rooms, excellent dining options, and a level of comfort that makes you feel at home. Every member of the team was warm, professional, and genuinely committed to providing outstanding hospitality. What made this stay extraordinary was Ms. Írem Kar, the Guest Relations Manager. She transformed what would have been an excellent stay into an exceptional and memorable experience. From the moment she became involved her professionalism and kindness attention to detail and sincere care were evident in every interaction. She listened and followed up personally and anticipated our needs to ensure that every aspect of our stay exceeded our expectations.
Nothing
They are not 5 atar hotel i was asking GM to look after our stay and he didnt even respond or care, ignored. I ended up cancelling the reservation. There is many good 5 star hotels in istanbul that will appreciate your business avoid if you can. My advice
Tudo muito limpo e bem arrumado
A localização não é ruim , mas longe do centro Mas com muitas opções de lugares no entorno
Our stay at Fairmont Quasar Istanbul was excellent from beginning to end. The hotel is modern, elegant, and truly luxurious. Our room was beautiful, very comfortable, and offered a fantastic view of the city. Every detail reflected the high standards of the Fairmont brand. The highlight of our stay was definitely the Fairmont Gold Lounge. The lounge itself offers breathtaking views, a relaxing atmosphere, and excellent food and drinks throughout the day. What made the experience truly exceptional, however, was the incredible team. A very special thank you goes to Seven and Irem, whose warm hospitality, genuine friendliness, and attentive service made us feel at home every time we visited the lounge. They are true professionals and a real credit to the hotel. We would also like to mention the two trainees, Oktay and Aras, who were always friendly, polite, and eager to make our stay as enjoyable as possible. They are doing a great job. Thank you to the entire Fairmont Gold team for making our stay so memorable. We are already looking forward to returning.
We stayed two complimentary nights here via Turkish Airlines. We arrived at 7:30 in the morning, and the hotel arranged priority check-in for us just one hour later. The room is brand new with practical amenities. The only small oversight was that bathrobes were not restocked during housekeeping service. Unlimited complimentary bottled water in the room was incredibly convenient. The breakfast spread was varied and delicious. A staff member named Sema provided exceptionally thoughtful service one morning. She had a pleasant attitude and spoke fluent English, leaving a wonderful impression on us. Overall, I would highly recommend this hotel.
Many thanks to Hakan for the wonderful service on our first morning. We really appreciated the delicious breakfast and your kindness. Thank you for making us feel so welcome!
We had a great stay. The view from the room was absolutely breathtaking
The services was excellent, thanks to Aras in gold lounge , Salim in front desk and Ahmed, in Spa you are the best.
Aras is energetic and superb with service. Perhaps, the best hospitality in Türkiye!
A very hotel in an ok part of town. Wonderful bars and restaurants….. however one problem. Went to the pool area to relax have few drinks and read a book. It was Sunday and there was a DJ playing music very loudly. Impossible to read or chat with friends. Thought we would to the spa area which also has a pool to relax…. Not to be. When we got to the pool it had a few children that were doing as kids will do… splashing but yelling at the top of their voices… ended up retreating back to our room which thankfully was lovely with a great view. Never ceases to amaze me how a hotel has two pools but won’t restrict one to adults only.
The location, staff and views were exceptional
Great stay and great team who did take care of us. Especially Gild lounge butler team Aras, Otkay and especially Seven. We will definitely return.
We are comming back ever year, great atmosphere, amazing rooms with stunning views, especially we enjoy Gold lounge at 15th floor and Butler team, Aras,Oktay and Seven.
We had an exceptional experience at the Gold Lounge at Fairmont, and the Butler Team truly made our stay unforgettable. A huge thank you to Seven, İrem, Oktay, and Aros for their outstanding hospitality. They were always warm, funny, and welcoming, making every visit to the lounge feel special. Never forget to serve and refill us our drinks(alcohol). Their attentiveness, professionalism, and genuine care for guests were evident in every interaction. They were always ready to help with a smile and made sure everything was perfect. It’s team members like them who define true luxury hospitality. Thank you for going above and beyond. We can’t wait to return and see you all again. Highly recommended!
I always thought no one comes closer in terms of service compared to TAJ group of hotels. Now there is an addition to my elite list- Fairmont Quasar İstanbul. The service besides every thing was just outstanding. The smiles and the passion to go the extra mile. Thanks to the Gold Lounge butler team- Irem, Said, oktay, Anas, Gunes for making it extra special. I never write reviews, had to make an exception this time. Everyone from the spa manager to the concierge were very friendly and helpful. I will surely visit again.
Amazing facilities, amazing hospitality, amazing food. I loved the designs of the property and the rooms. I would stay again in a heartbeat
This was by far the nicest city hotel I have ever stayed in. The entire hotel and all of the rooms are designed ultra modern, the breakfast was incredible high quality with lots of options, and the pools, spas, amenities, all beat expectations. I am already looking forward to my next stay.
The wifi was great in all public spaces but frustratingly bad in some parts of the rooms.
Everything
Everything
War alles sehr gut.
amazing view, delicious breakfast and friendly staff. Everyone was very helpful and knowledgeable.
Everything
الفندق جيد الجناح كان ممتاز
الإفطار أصنافه قليله
Everything was great Thank you for Ms. Burco and Ms. Busra الفندق ممتاز جدا..الغرف واسعة جدا و التعامل محترم
الانترنت ضعيف قليلا
From Check in to Check out, the staff were all exceptional. Murat at Check in was the first staff member to make my stay fabulous. Ali at the Concierge and the Gold Club staff are amazing including Seven, Aras and Oktay. From the Gold Club and my higher floor Suite, the views across Istanbul are stunning. Thank you Fairmont Quasar Istanbul for making my first stay in Istanbul wonderful and memorable. I will return!
The overall design of the hotel, the lounge areas, Spa, pool and bedrooms were modern and classy. The room size was generous with the most amazing view! Our requests regarding pillows and extra comforts were honored and appreciated. The gold lounge was brilliant! We loved the snacks and evening meals on offer. Seven and Said were so professional and courteous and we enjoyed our conversations with them. We enjoyed the breakfast, and the staff were also very accommodating. Sema was particularly kind to our toddler on one occasion where she was upset! The staff at the spa were also so kind, helpful and professional.
The location is a bit far from the old city, which is a consideration when planning an Itinerary. There are entertainment and shopping options within 2km, but not much in easy walking distance from the hotel. I didn't appreciate being charged for breakfast room service considering we had breakfast included in our room rate. We had a few early mornings but had to pay to have a breakfast in our room on those days. To be honest, this is among the very first 5* hotels we've stayed at with this policy. I did converse with other guests who expressed the same.
Everything is perfect especially breakfast service Sema is amazing
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
9.16/10Mixed sentiment, mentioned challenges with room cleanliness.
Service
10/10General positive sentiment, staff went above and beyond.
Location
9.16/10Some complaints about distance from main attractions.
Room Quality
10/10Positive mentions of beautiful and comfortable rooms.
Amenities
9.66/10Standard amenities, with some mentions of limited breakfast options.
Value for Money
9.16/10Concerns about the pricing compared to offerings.
Food and Beverage
9.66/10Mostly positive remarks regarding food quality.
Overall Experience
10/10Generally positive with some issues resolved well.