AC Hotel by Marriott Bloomington Mall of America

Literally right next door to the mall of America, truly a luxury stay. The staff was also super friendly and helpful

Everything was wonderful

Having to pay for parking

Near airport nice fitness room new hotel

Maid never cleaned room for no good reason just skipped us Many times no one at front desk to answer questions

The hotel is immaculate and the service impeccable. I arrived and immediately felt the warmth of the hotel atmosphere from the decor but ultimately what won me over was the staff. The front desk made sure my stay was pleasant and I had whatever I needed for my business trip. I used the business meeting room by the front desk and it was perfect. It was quiet, well priced and my staff and I were able to conduct presentations and work collaboration in meeting room with the seating and the tv monitor we could present from and view. The front desk staff person Natasha was kind, professional and was really great!

Cleanest hotel I have ever stayed at. Very modern rooms with great beds and shower. Staff was very friendly and knowledgeable of the area. Loved that you could walk to the mall in minutes. My family will stay here again when in town!- would definitely recommend as a no brainer hotel to stay at. You cant go wrong with this hotel!

Room is amazing

Staff at front desk could use some training. We were waiting for 30min at check-in and the staff did not tell us why we were waiting for so long. When we asked, she just goes: “Well, technology”. I feel like she could’ve communicated better

Sehr schönes Hotel. Super gutes Frühstück! Kaltes Wasser und Eis auf jedem Stock frei zur Verfügung. Toller kühlender Kühlschrank im Zimmer.

Leider hatten wir das Waschbecken im Zimmer und nicht im Bad. Die Lichtverhältnisse am Spiegel daher für Frauen nicht gut geeignet.

The hotel seems brand new, great location, clean, large rooms, nice amenities, fun bar (open late). And Natasha at the front desk is a fantastic asset for the hotel. She was incredibly helpful to a colleague and me when we really needed assistance. She came through and was awesome. Also super personable, she made our stay perfect!

Over all it was great. Staff was awesome

Didn't have a pool..and computer was going down when we checked in.

Our stay was incredible, the staff were all so kind and helpful, especially Natasha! She helped get us checked in early, provided incredible service including upgrades for us which helped make our son’s birthday weekend even better! She truly made our stay the best, we can’t say enough nice things about her and the rest of the staff!!! We will definitely go back next year!

Everything from checking in, delivery of food to the friendliness of the staff. Plus the lobby smelled really nice.

Nothing

Great property and staff! Very close walking distance to Mall of America.

You have to pay for parking

I like that it was close to the mall of America

Our room didn’t have any hot water in the sink or in the shower. When I told staff at the front desk, they asked if I reported it to anyone. I’m reporting it to you I said. Nothing was done to fix it and no discount on the room. Checkout time was noon, but we left at 10 since we couldn’t shower and just went home.

really nice room, clean and very comfortable. everything worked perfect. bed was very comfortable.

breakfast was bad. food was cold. scrambled eggs had a bad smell. bread was not fresh. the dining area was clean and comfortable. the staff was nice and friendly. we were not told about the $15.00 parking fee until check out time.

Stylish hotel with great service. Amazing breakfast with freshly sliced prosciutto and a self serve espresso machine.

The staff at this hotel are fabulous. Everyone at the front desk was helpful and the breakfast bar staff were also great. I enjoyed the gym, good cardio machines and some weights. If you're looking for free weights though, you'll be disappointed. The room was spacious and sound proofed. The lounge and bar/restaurant had a nice vibe. I'd characterize this hotel as best for business/adult trips. I have younger kids and would want a pool or some other amenity to keep them occupied if I was staying more than a night. However, I did enjoy how close the hotel was to the Mall of America and Hazelwood restaurant.

I would have loved if the bed was a bit more comfy. And a soaking tub would really elevate the experience. But these are more nits than complaints.

Close to the airport, clean, good gym

No microwave, limited breakfast buffet that was not worth the price. Staff were generally courteous but not always welcoming

I would like to say that my visit to this property has always been enjoyable. The people are always professional and helpful. Atmosphere is welcoming and lobby is always fun to lounge in. I would also like to point out that Natasha always greets me with a smile and a welcome back. Everytime I have a question, she is quick with an answer. Makes me feel like I'm at home.

The lobby and bar area were very inviting and relaxing. The beds were very big and super comfy. We also liked that there was a carafe for water in our room. The shower had a waterfall showerhead and hand-held option.

na

The rooms were clean and so were the facilities.

They nickel and dime you. I chose a Marriott property because being a titanium member we generally receive free breakfast and needing to be on the road quickly the ease. Well they said AC hotels do not offer free breakfast and when I went to even look to purchase the buffet it was so picked over and cold at 8:30 AM it didn’t look appetizing. Also they charge quite a bit for parking and there were homeless people sleeping in the elevators making it uncomfortable to get to our car and most of the garage was down for construction so there wasn’t a way to get around them.

I cannot believe the price for these accommodations. Probably the nicest hotel I've ever stayed in. Very modern, clean, accommodating. Staff were so helpful and kind. Food options were great. Tons of unique amenities!

I would have preferred room service. Also, a pool/spa is always great.

Exceeded our expectations. Located minutes from the airport and next to the Mall of America. With a covered parking garage and two restaurants within walking distance, this AC Marriott has everything you could ask for. The rooms are clean and modern with multiple plugs near each bed stand as well as a well appointed bathroom. There is also a restaurant and bar in the hotel itself. Highly recommend this property.

I am struggling to find the right words to describe how wonderful this hotel and staff are. I came into town very early, way before any hotel would accommodate anyone and Natasha at the front desk went above and beyond to assist me, making sure I was taken care of, and continued to check on me even though she had many other tasks but made sure I was comfortable until my room was ready. I will be returning not only because everything is so clean and quiet but also because of the impression Natasha as well as all the other staff left. TOP NOTCH!

I stay here about once a month now. The location is excellent to get around and with Hazelwood right next door. Well staffed, well kept, and clean and comfortable. Plenty of parking in the garage. MOA across the street. Good nights sleep. Whats not to love?

It was fine, but the 2025 ICE accommodation was possibly the worst business decision imaginable. I’m disturbed and disgusted. Never again.

Natasha at the front desk was amazing! She was able to meet my needs to my adjusted stay. I was grateful to be able to stay at the AC Hotel Bloomington.

We stayed at the AC hotel Bloomington for a couple nights in November 2025. The hotel was exceptionally clean, well maintained, and perfectly staffed. Joy at the front desk was an excellent hostess. She went out of her way to make sure we had a smooth check-in and took care of all of our needs. When was very convenient, just off interstate 494, across the street from the mall of America. The parking was well lit and safe.

Great hotel employees and convenience to the Mall of America and airport. Natasha at the front desk was especially helpful! Highly recommend staying here.

It was the cleanest and quietest stay I have had, anywhere. The room amenities are great as well as location. The bed was super comfy.

The wifi is very slow and would sometimes not work at all.

An Excellent service. Especially Natasha, she understood what I needed and take care of booking a conference room very carefully and made it perfect. This hotel was kind home. I recommend to stay here if you are looking for some places near MOA. Thank you!!!

When my Alaska flight was cancelled last minute, AC was able to get my mom and I a lovely, clean room with a great view and comfortable beds. The next morning we both had work meetings and Natasha was able to accommodate us with a late check out and comfortable, quiet areas to make our calls. Thank you so much Natasha you are a life saver. I will recommend this hotel to other just because of you!

We’ve stayed at this hotel- and many other hotel in the vicinity- several times as our aon went to college in St Paul and now lives in the area. It’s newer, clean, quiet and the rooms are well appointed. We thought we had found our “forever hotel” when visiting St. Paul. We are lifetime titanium, so we try to stay at Marriotts when possible as my husband travels 80+ nights a year. Our last stay changed our mind. I left a drawerful of socks, panties and a (decent, newish Tory Burch ) belt behind. Called the hotel, they confirmed they had it all and asked us specifically to identify to the belt, confirmed they had it and then directed us to a website to pay for shipping. Paid $50 for shipping and received a box two days later but the belt was missing from the sealed box. I know I shouldn’t be surprised, and it was my fault for leaving it behind - but people suck sometimes. (And I never would have paid $50 to have them ship a few pairs of socks and panties back, I just happened to like the belt.) It almost would have felt better if they hadn’t found it at all. But to have them specifically identify it and then have it disappear less than a day later makes me never want to stay in a Marriott again. First world probs, I get it. Just venting and sad.

The staff was amazing and the amenities and location were perfect. Would definitely stay here again

Excellent. Clean, comfortable, modern, easy to get to. Only negative it's the only one of the Marriott related hotels in the area that doesn't serve free breakfast and given the rather sparse breakfast buffet offering, it really seemed a little bit chinzy.

Very nice property and exceptionally clean and nice room.

nice chairs

coffee not available except from housekeeper

Clean and nice

Paying for parking

Great stay made even better by Natahsa! Excellent service coupled with a great location created a memorable stay. Natasha is the best!

Very clean

Nice hotel

I’ve been staying at Marriott properties for around 30 years and as a Lifetime Titanium Elite member I can confidently say Natasha is an outstanding asset to the Marriott team. The hotel and rooms are in line with what I’ve come to expect from a well managed Marriott, but it’s usually the people who elevate the experience, and I’d definitely stay here again with Natasha leading the way. Chris

The hotel for the price point was exceptional

There was no water in the room.

Perfect walking distance to the MOA

Clean and friendly

Checking in this room for the first time and as a Marriott Ambassador member, the highest tier , and this hotel put me in the smallest room in the floor and mind you , this is the only smallest room. No breakfast , no lounge , no upgrades and treating you like your highest status doesn’t matter at all by putting you in the smallest room in the floor!! What a crock of SH**T . Thank AC hotel! You will never get money from me again !

Beautiful room, great Thursday live music and so close to the mall !

Stayed at this hotel recently and I think it's now my new favorite when traveling to the area. I had not experienced an AC Hotel before. The hotel is just perfection. It sort of exudes a sleek elegance. The bar had yummy drinks and was always staffed, lots of seating in the lobby to relax and chat with friends or family. Many areas to do work if you are traveling on business including enclosed glass conference rooms. Wifi was great. Our room was perfectly clean with an upscale design. Bed was super comfy and the room was roomy. They really thought of everything. Walking distance to the Mall of America and the manager comped our parking during our stay. 10 out of 10 for sure.

Great location for airport as we had an early flight

Nothing

My company hosted an event here earlier this week. We had guests coming from around the country. Everyone had incredible things to say about how well the hotel staff cared for them and how attentive they were to our guests every need. When we asked at the end of our 2 day meeting whether they had a good stay, we heard stories about Natasha and Tracy from the front desk who were incredibly helpful. Nick, the chef, attended to our group during lunch, made eye contact and greeted every guest, opened the door for each of us as we carried our plates to the outdoor patio, gathered our dirty dishes and carried them in for us. Someone said, there wasn’t a single hotel employee who passed by me without making eye contact and pleasantly greeting me. Everyone agreed! The event staff were amazing when we arrived, quickly adjusted, and happily moved the coffee and beverage station just outside the door of our conference room to create a bit more space and comfort for our group. This was by far the best experience I’ve ever had hosting or attending an event at any hotel. I’d highly recommend AC Hotel Bloomington for professional or personal events!

My stay was truly outstanding. The staff here seem to enjoy their jobs which made my stay even better than a typical hotel stay. Mike at the front desk went particularly above and beyond. The hotel is clean, the food was fantastic, and everyone was friendly. I will definitely be staying here again the next time I'm in town!

I stayed here on a work trip, and the stay was fabulous. The concierge was super kind and helpful and he came to find me at the bar to hand me my DoorDash food. One of the women helping with breakfast took time to show me the espresso machine, and the breakfast itself was good. The room was clean and quiet. I’d highly recommend staying here!

I had a wonderful stay at the AC Hotel. Each employee greeted me every time I walked past them!!! The staff were amazing, from check in with Natasha to lunch prepared by Nick!!! There isn’t one thing I would’ve changed about my experience and stay!!!

La habitacion muy comoda con buen espacio

Walkable to MOA

We had a decent stay at this hotel. It was clean and comfortable. I liked that it had a bar in the lobby area and an excellent restaurant next door. Front desk was very good. Only complaints were the loud music upon entry which carried into the elevators, and a very strong scent in the same areas.

Bartender was amazing

I travel for work frequently and recently stayed at the AC Hotel Bloomington Mall of America. It is hard to "impress" me, as most hotels seem similar.... but this hotel was different. The staff was amazingly friendly and helpful (Natasha, Dar, Maryle). The room was clean and comfortable, and the breakfast was the best I have encountered during my business travel. Clearly a cut above the rest in the staff, cleanliness and food quality. I have stayed at hotels near by, as I travel to Minneapolis frequently for work, and I will not ONLY be booking this hotel. Thank you for your attention to detail and customer service (in a post COVID world where this seems to be dead). Highly impressed. I will see you all soon during my next visit to MN in August.

Did not like that I could not control the AC in the hotel room. It was way too warm. It was colder in the hallway and lobby. The music was blasting way too loud in the lobby area. I did like the little freebies. The lavender pouches and shower steamers were nice. The coffee was good.

The rooms were comfy, well designed and everything was extremely clean

The breakfast needs some work. 15$ isnt unreasonable but the hot food had no element to keep it hot. Most my hot food was very cold.

Extremely clean/organized with very helpful staff. The amenities were communicated very clearly, and the layout of the hotel itself was very organized.

One thing I think needs a boost is the continental breakfast. When we were eating this morning, our hot items were hardly warm, from what we noticed as a lack of a heating element. We did notice that two of the milk cartons left by the hard boiled eggs were 3 days expired. While the meal and experience at the buffet were decently priced and overall good, this is something that took away from our experience.

Great value for a beautiful stay. Thank you!

N/A

Everyone was very nice and accommodating and we had a great stay. Rooms were nice, clean and roomy. Would recommend to friends and family.