CASABAY Luxury Pool Villas by STAY

Fantastic property. Complimentary water and coffee beans for the machine. Excellent staff. Could not fault it. The adjacent, "sister" hotel has good restaurants if required.

Nothing to fault the property, although the outside sink remained blocked throughout our stay. The prices for food and drink in the "sister" hotel are high for the area. That said, they were still cheaper than UK for the quality that was served.

Le personnel et la tranquillité

Rien

Построены виллы хорошо и когда то наверно это было хорошее место

Проживание в этой вилле, доставило очень большой дискомфорт и сильно разочаровало. Самый большой недостаток всего комплекса вилл это руководство которое не следит за чистотой, за состоянием вилл и за работой персонала. Когда мы заехали, уборки после предыдущих гостей практически не было, нам досталось от них многое: волосы, орехи на полу мебели, крышки от бутылок и даже использованный памперс. Матрасы на шезлонгах покрыты плесенью и грязью, стёкла покрыты слоем жира, отпечатками от рук и других частей тела. Шкафы на кухне пахнут сырыми тряпками. В ответ на мои замечания было сказано что сегодня этот вопрос не решится, и нужно ждать следующего дня. Так же при заселении не было стиральной машинки, был сломан кондиционер, сломана посудомойка, сломан кран воды на кухне. На следующий день 80% грязи убрали, что то не смогли, что не захотели. Матрасы просто унесли, чтобы рядом не было плесени. Машинку тоже принесли на следующий день, но стирать в ней нельзя так как первая пробная партия белья покрылась ржавыми хлопьями. Для себя сделал вывод что это далеко не luxury villa, а место с которым нужно смириться после увиденного, и если есть возможность менять на другое жильё.

I just wanted to say how much we enjoyed our stay at the villa. Everything was clean, comfortable, and beautifully designed — it truly felt like a home away from home. The atmosphere was peaceful and relaxing, and we had everything we needed for a perfect stay. A special thanks to Aomjai — she was incredibly kind, helpful, and always had a smile on her face. Her professionalism and warm attitude made our experience even better. We’re really grateful for her support during our stay. Thank you again for the wonderful hospitality. We would definitely love to come back!

Everythings

location

Everything was great.

Washrooms in the 6 BR below were a bit smelly of sewage but overall manageable.

Great fast service, 5-star restaurant nearby in STAY main hotel

Outside terrace floors should be washed. One bedroom was dowstairs in totally isolated location.

Privacy

There is nothing near

Not easy to access the villa

It was a quiet and spacious place. I really enjoyed swimming in the pool. I ate meat at a barbecue in the evening and it was so delicious. I want to visit again next time.

Enjoy staying there. The room is clean and spacious. The pool water is clear and warm. Thanks so much for taking care of us. Definitely recommended here

Great value, great facilities, quiet, accomodating and friendly staff.

Partial seaview is barely any seaview. I think all properties here have their views blocked by new developments in front of them.

The pool is really good, food from Fresca restaurant was also good. Villas equipped with laundry room, dish washing machine, microwave, and big grill. All is good , clean, but villa looks tired and needs some cosmetic repair, and more attention on mosquitos which is everywhere. Beddings was not bad, but maybe also better. Check in/out goes in the villa. Free transport to villa market and back. Service is good, staff very friendly and always smiling

服務態度好，對客人的要求迅速回應

There was no breakfast provided but the villa was huge and served our party of 9 well. Rooms were big (some of them a little too big) but overall the villa was clean and quiet with amenities to match. The 3-storey hotel gym is quite possibly the best hotel gym I have ever visited throughout all of my travels.

The location of the property proved challenging for us to move around freely as it was rather secluded. It was also a walk away from the main hotel area which resulted in a lot of unnecessary shuttling (would have preferred to access the hotel on foot but the weather had other plans) by the hotel staff, though they were more than happy to transport us around.

Bed mattress are bit hard for me.

Staff were all very friendly and helpful

2 rooms downstairs smell bad despite our efforts the rooms needed to be aired more

Wifi穩定，整潔，可惜酒店未有提供食物供BBQ之用，需自行到外購買

乾淨企理，但有蚊

the place is nicely decorated and very clean. We have booked a 6-room villa but there are 2 rooms at downstairs which when we arrive, there are some stuffy smell in those 2 rooms. Apart from that, there are fallen leaves and flowers all over the place which are really unpleasant. The manager has tried his best to fix the problem for us but there are still some smell. On understanding that it takes time to let the smell gone, the manager has arranged another villa for our friends to stay while the rooms take time to clear out the smell. The manager is super helpful and very patient with us, we are very impressed by his help. The house keeping is good, kitchen utensils are enough for cooking, bbq stove is working great, everything is fine and all of us liked this villa a lot. The main thing is that they will try their best to make your stay as comfortable as possible. We surely will come back.

we love the private pool so much, and the staff are nice and helpful, probably we would recommend our friends and family next time.

我們入住6房單位，每間房間很大，泳池亦夠大，環境清靜，服務及設備都很好，只是地點必須要開車出入，但性價比的確高

回覆電郵很快，villa環境很好，in house即煮泰菜好吃又便宜，份量也很多。只是四周還未開發，出入要坐車

Kitchen facilities is good. Staff is friendly and nice. Price is reasonable

Worst stay ever

住了5個晚上，設施環境舒適潔淨，是個能好好享受假期的住宿，私隱度高，每個別墅都有獨立車庫，對自駕遊來說是非常方便，車庫亦有電閘作隻重保安。工作人員溝通沒有問題，友善親切及積極提供專業服務。其中一個晚上另外附費由別墅提供的海鮮燒烤包廚師到會的服務，廚師非常專業細心預備及即場燒烤，我們一大班大人細路，邊吃邊在泳池暢玩，絕對是一個快樂滿足的體驗，收費亦相宜。

房子整潔，服務有禮

環境不錯，乾淨。工作人員好有禮貌，值得一讚係酒店有包車免費車你去附近超市/海鮮市場！蚊唔算多，要注意如果地下濕著左睡拖會好滑，工作人員都有提醒，同埋夜晚會有貓走黎搵食

This place is very convenient. Staffs are Friendly.

교통은 굉장히 불편합니다만 시설은 좋아요 근데 전기가 자주 나갔어요

Villa整潔 , 員工熱情友善 , 詳細介紹房內各種設施 , 私人泳池夠大 , 有BBQ爐可自煮晚餐 , 唯獨位置較偏僻 , 只適合 自駕 / 包車出入

地點雖然遠離景點區，但環境很舒服，附近亦有便利店及海產市場，員工很有禮貌，每天都會幫我們清潔房間廚房廁所同池邊！

La villa espectacular y muy muy nueva!! Un paraiso para volver una y otra vez

친구들이랑 9명단체였는데 일단 위치는 주택가에 위치해있고 저희끼리 놀기좋은 시설입니다 좋아요 하우스키핑이 생각보다 일찍퇴근해서 물요청등은 늦게추가못해요 가격대비 풀빌라 좋아요 청결도는 커피머신이있는데 물통보고 머가 둥둥떠있어서 놀래가지고 제가 다씻어서 소독하고 사용했어요 그런 부수적인걸 관리안하다니 여기서 마이너스가 되네요 전부좋았는데 아쉽 약간 한국 고급펜션느낌이에요 체크인 체크아웃시간이 좀 느리고 빨라서 조금아쉽고 전체적으로 정말좋지만 사소한가까지 관리한다면 좋을듯하네요

Spacious and comfort home, chicken is equipped with enough utensils

住6房，地方超大，乾淨，每日有人打掃，加錢可以煮埋早午晚餐，酒店call車價錢可接受，唯一免費shuttle 每程只有20分鐘停留時間太短，買食物同日用品太趕。下次去布吉一定會再入住，

服務應真。對於度假屋的音響及其他設備有喜出望外。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。

Never book this hotel again Pick up service was not arranged Rooms were dirty Water supply was not stable

空港や市内までの送迎もヴィラ内での食事（デリバリーサービス）もオーナーさんに電話をして、いつでも手配していただけます。お部屋もプールも掃除が行き届いていてとても綺麗で素敵な時間を過ごすことができました。

スタッフの方が本当に親切に親身になって、お話を聞いてくれ、施設も清潔で最高でした。また来年も是非使わせて頂きます。

Everything was perfect but location was little far away from tourist place.

位置比較入，經常忘記執拾樓下房間。泳池泵及燈有工作時間。電閘壞掉了，只能手動。 清潔工人及員工有禮，樂於幫我們處理問題，雖然部分不能解決。

Staff are friendly and helpful. There are free shuttle vans for traveling. The in-house chef dinner is in Thai style. The chef is nice. For breakfast, they arrange and cook efficiently. We love the poolside and the room is spacious. It would be grateful if the water in poolside can be filtrated, as we see there’s oily surface one day after. Maybe a filter could be added to make water clean.

The villa is clean, spacious, not a lot of mosquitoes and housekeeping is helpful; in-villa chef is average, overcooked all meats but grilled BBQ seafood was food (because we requested chef to buy live fresh seafood). Normally this would warrant 4-5 stars but the villa location is very remote and not suitable for anyone not renting a car. A taxi tried to charge us 2000baht (~USD60) to return to CasaBay from Nai Harn beach (10-15 min ride); when I called CasaBay for help, the on-duty staff hung up on me - 4x!!! It was only 7:30pm and I was denied help to get back to my villa, it was really horrible as we have 2 small children. At the end, it costed us 600-650 baht (~USD20) each time to get back to the villa from Nai Harn beach or Karon beach (15-20 min ride). CasaBay offers shuttle drop-off but no return ride service, and it is so remote that each time we get scammed trying to get a taxi back to the villa. CasaBay is a great villa overall, just as you see on their website, but unless you plan to stay at the villa all day or have a car, I would not recommend this villa. One more thing, the main door to living room area cannot be locked when you go out, you have to lock all valuables in your bedroom. Only 2 bedrooms are inside the main living area/kitchen, 3rd bedroom is next to the pool on its own, and 4th bedroom is downstairs next to garage. You would need to go outside and walk up the stairs to get to the living area/pool. So you will get wet if it rains outside.

Although the hotel is a bit out of the way, we have nothing but wonderful things to say about it. The property is absolutely beautiful, spacious and comfortable. The staff was helpful and more than willing to do whatever it took to make our days easier. The property is a bit out of the way, and most taxi drivers aren't sure where it is, but the free one way taxi service offered by the hotel was super helpful. With the sea view, the private infinity pool and the large outdoor living space, there are plenty of opportunities to just relax and enjoy the villas. Also, be sure to hire the private chef to cook dinner for your party in your villa kitchen...you won't regret it!

We booked the 3 bed room villa for a very good price which made us feel a little skeptical about the place. Although the pictures looked nice, we were afraid it might not turn out like the pictures. When we got there, we have to drive through a little village with run down buildings and abandoned villas which made us even more skeptical. However Once we arrived, we were simply blown away by the place and the facilities in the villa. Extremely spacious villa with a good sound system inside and outside the pool. A full side gas grill for your bbq by the pool. The rooms were very clean and neat with en-suite toilets. The furniture and deco to the landscaping around the pool was perfect. I have no complains about this place and the staff were simply amazing. Calling to check on us every day to see if we need anything else and very helpful if you have any questions at all. The private chef was awesome too, one of the best tomyum soups i had. Do note that this place requires you to have a car to get to and it's inside a rural area. other than that, it's a awesome villa. will definitely come back again.

Nice staff and Provide car for customers to near place ，the villa are very new and excellent facilities.

Nice place but the rooms have smell, Breakfast is under standard, Staffs are not well-trained

環境寬敞舒適 職員親切。 設施齊全 有洗衣機 洗碗機 微波爐 烤爐 燒烤箱 冰箱 咖啡機 榨汁機 電磁爐 基本調味料。 客廳大電視 每房都有電視和衛浴 雖沒人會開車 但有限時免費接送服務 去超市和7-11都包接送 去不遠的景點單車送去。 適合在超市買食材回來每天做飯，在私人泳池玩水、在躺椅休息，感受真正的渡假！

無論房間整潔及舒適度, 員工服務態度等都無可挑剔 , 只是遺憾未能安排到廚師在房間煮食, 另外由於地點偏僻 最好自駕遊!

ヴィラに着くまでにかなりローカルな道を通るので、実際にどんな所か不安になりましたが、着いてみると想像以上の場所でかなり快適にすごせました。 プールと部屋の配置の位置や、広さ、清潔さ、おしゃれさ、すべて申し分なくて最高の思い出になりました。

乾淨, 舒適, 整潔, 寛廠, 只是酒店位置較為偏遠, 附近有便利店(要步行20至25分鐘), 酒店亦有提供限時免費來回接送附近超市同便利店.

今次旅程十分開心， villa 好大，好靚，好舒適，我們十分滿意。

位置較偏，但自駕遊絕對冇問題，車可以直接泊到villas門口，非常方便！最稱心滿意是有洗衣房，非常適合一家大細入住！

要租車

用gps開車，不難找到。很滿意的一次入住經驗! 設備完善，音响好極，㕑具樣樣齊全。全屋都很整潔。 有家的感覺。

The villas is very new, clean and beautiful. Staff is helpful and responsible. The small avenue to hotel should be repaired and add more light. Overall, it is recommended to stay and worthy for money.

Вилла супер. Понравилось все. Единственное обязательно нужна машина, без машины не удобно выезжать с этой виллы,т.к.находится она далекавато от главной дороги, но отель предоставляет бесплатный трансфер.

very good

Nice place, new and in very good condition. AAaaaaaaaaaaaaaaaaaa