CASABAY Luxury Pool Villas by STAY vs Similar Hotels

Room quality was poor due to maintenance issues and cleanliness problems.

Some complaints about room furnishings and lack of amenities like storage space.

Some room quality issues including the suite not being provided and noise from the street.

Rooms large but some amenities were lacking; some noise reported.

Significant issues with cleanliness noted, including dirt, mold, and lack of proper maintenance.

Mention of cleanliness issues in several reviews. Rooms have noticeable mold smell.

Guests reported issues with housekeeping not providing basic amenities and noise levels suggesting cleanliness might not be prioritized.

The cleanliness was mentioned to be mediocre with inconsistent housekeeping.

Well-located with access to free shuttle services, as mentioned positively in the reviews.

Location is pleasant but somewhat isolated; 1.5 hours from the airport.

Close to the beach and considered a strong pro among multiple reviews.

High location in the mountains made access difficult without a vehicle.

Service was inadequate, with delayed responses to cleanliness issues and broken amenities.

Many reviews mention friendly and helpful staff, but there were some service lapses.

Numerous complaints about terrible service experiences, including unhelpful staff and incorrect charges.

Staff were friendly and accommodating, making the stay enjoyable.

Not mentioned in reviews, assumed standard quality for this hotel tier.

High praise for the breakfast and dining options.

Negative experiences related to dining and food quality mentioned.

Breakfast was tasty but repetitive.

Amenities include villas that were once good but are now poorly maintained.

Excellent range of amenities including pools, gym, and spa.

Basic amenities were found lacking and breakfast selection was small.

Amenities include a beautiful pool and rooftop terrace.

Given the cleanliness and service issues, the value for money is below expectations.

Overall good value with many services included for the price.

Guests felt pricing did not reflect the quality of service and offerings.

Overall value was okay, but some aspects fell short of a 4-star hotel.