HUALUXE Hotels & Resorts Kunming

Everything was perfect and beautiful. The staff wad incredibly helpful, Sunny in particular, who helped book all my transfers and visits. Highly recommended.

Nothing.

I like all: food, space, room, ammenities. And the most important, Sunny in the front desk was very friendly and she helped me to get all things than I needed.

magnifique ensemble hôtelier avec de belles prestations : 2 piscines, spa, sauna, nombreux jacuzzi dans le parc; salle de sport. Tout est impeccable; chambre très confortable; personnel accueillant; petit déjeuner extraordinaire; excellent restaurant; le parc est splendide; très bien desservie par les taxis; les prestations de haute qualité nous ont permis de savourer un séjour plein de détente après notre circuit touristique

ras

昆明中心部(翠湖)からは車で15分くらいに入りしています。雲南民族村へは車で5分くらい。施設はとても清潔でプール、スパや温泉もあり、リゾートホテルといった感じ。部屋は広く、ビュッフェ形式の朝食のバラエティが多く美味しかったです。

シャワートイレがあるといいなと思いました。また、部屋の照明を調整するボタンが枕の裏側に隠れており、見つけづらかったです。英語はあまり通じません。

Nydelig middag på restaurant ved siden av - må prøves! Hyggelig og hjelpsomt personale. God og variert frokost - noodle suppe spesielt godt.

At vi måtte kjøpe og bruke badehette i bassenget.

We had a fantastic stay at HUALUXE Hotel. The hotel was beautiful, comfortable, and exceptionally well maintained, with excellent facilities and a very welcoming atmosphere. The service throughout our stay was outstanding. A special mention must go to Cathy, who was incredibly helpful, friendly, and attentive. She went above and beyond to assist us and made our stay feel genuinely special. Her professionalism and kindness were greatly appreciated. I would highly recommend HUALUXE Hotel and would happily stay here again.

The breakfast had a great variety of both Asian and Western options – fresh and tasty. The location is very convenient, with easy access to the city centre and scenic spots. The staff made us feel truly welcome and well taken care of.

Beautiful grounds and facilities. Kaia was very helpful for my stay

It would be good to have air purifiers in the rooms

入住前两天，机票和车辆都安排好的情况下，突然接到宾馆员工电话，非要调换我预定的房间，胡乱找了个预订信息看不到房型的理由。感谢网站客服的后续工作，确定了我最初的预定。如果只是这样，我不会评价的，当做一个意外而已。 入住的第二天早上八点多，突然连续而且急促的敲门声让我惊醒，然后就听到有人开房门，我穿着内衣跑到门口，，一个服务员问我，有没有要干洗的衣服？！服务员说话的声音又把我的孩子也吵醒了！ 很少这评论，希望这个评论对打算预定的有参考作用吧！ Two days before check-in, with my flight and transportation already arranged, I suddenly received a call from a hotel employee who insisted on changing my reserved room, giving a flimsy excuse that the room type wasn't visible in the booking information. Thanks to the website's customer service for their follow-up work, which confirmed my original reservation. If that were the only issue, I wouldn't be writing this review; I would have considered it a mere inconvenience. However, on the second morning of my stay, around 8 AM, I was awakened by a sudden and rapid knocking on my door. Then I heard someone opening the door. I ran to the door in my underwear, and a service staff member asked me if I had any clothes for dry cleaning! The service staff's voice also woke up my child! I rarely write reviews, but I hope this review will be helpful to those considering booking this hotel!

The rooms are spacious, nice and clean with very comfy beds. Breakfast is excellent with great choice. Staff is nice and at reception there is always at least one English-speaking person. The hotel is a good option if you want to have some relaxing days outside the city center, but without problem to go there (approx. 30 minutes taxi ride). Restaurants can be found directly opposite the hotel or approx. 2 km away at the lakeside.

Nothing.

De tuin en de hot springs

Starbucks was dicht in de ochtend.

Joli hôtel, tres bon staff

Un peu loin du centre touristique

Prachtige kamer, mooi hotel, lief personeel, warm water bronnen, zwembaden, ontbijt

Het buitenzwembad was een kinderparadijs met heel veel opblaasdieren, schuimparty en bootjes waardoor je er als volwassene niet kon zwemmen. Locatie 40 min van de stad met taxi.

The outdoor hot spring was fun. The garden is beautiful. Property is old and not well maintained.

Clean, nice resort. Good breakfast buffet. Nice free tea ceremony in the lobby. Friendly staff. Dinner location is slightly without a nice atmosphere. Location is close to nature. Far from the centers, shops, restaurants etc. but easy to take a taxi. Hotel helps you arrange.

The coffee.

地方寬敝，高度私稳，很好的resort

The building is half open and among gardens. You can also see the beautiful Xishan from the hotel. The hotel is clean and mostly staff are friendly and helpful. Swimmingpool is super clean and the staff there are really warm and work hard to keep the floor dry and the hot tub clean.

Not really anything.

This property is really amazing and i really enjoyed myself gere. The staff is great and ill like to give cassy a shoutout. She really helped made my stay very very enjoyable.

Beautiful surroundings. Nice garden.

Really disappointing that this hotel can not accept payment from platform. I need to pay again in frontdesk. I suggest to remove it if this hotel can not receive payment.

출장으로 갔었는데, 아주 편안하게 잘 지내다가 왔어요. 필요한 게 생기면 프론트에서 바로 바로 해결을 해줘서 편했습니다. 다만, 마사지는 좀 별로였어요. 이 부분만 보완하면 더 좋을거같아요.

출장이었습니다. 옆에 있는 인터콘티넨탈에서 학회가 있어서 갔다가 옆에 있는 화럭스에 하루 묵었습니다. 방은 깨끗했고, 웰컴 푸르트 (바나나, 사과)가 있었고요, 여러 종류의 잎차가 있었네요. 체크인 데스크에 있는 직원도 택시 등 어레인지를 해주었는데, 스태프들의 영어가 잘 안되서 조금 힘들기는 했으나, 친절했습니다. 그리고 방음은 별로입니다. 옆 방에서 말하는 소리가 그대로 들리더라고요. 아침식사는 그냥 먹을만했습니다.

This is a truly 5 star hotel with indoors and outdoors swimming pool, gym and a well decorated garden

Great scenery and facilities, room is spacious and nice

感觉非常好，靠近滇池，非常干净，酒店非常大，造景非常漂亮，房间阳台景致迷人，配置绝对五星。最重要的是位置非常好，去官渡古镇和斗南花市很方便。下次去昆明还会去这个酒店

The condition of the hotel was very nice and the staff very helpful and friendly. It has a nice garden and there is also a pleasant walk not far away along the side of a river. However, the choice of food in the restaurant and in the Club Lounge Happy Hour is much less than what one would expect from a hotel of this quality, especially if compared with others in the IHG group such as the Crowne Plaza or Intercontinental in the same city.

酒店设施很不错，有温泉泳池和温泉房，离滇池也不算太远，适合全家出游和商务出差。