Center
Center, Khlong Chonlaprathan Road, Chang Phueak, 50300, Thailand- Viewpoint
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Luxurious Accommodation
Experience a luxurious stay at Hinoki Hotel - ONSEN Chiang Mai, located near Chiang Mai International Convention and Exhibition Centre. Enjoy modern amenities such as free bikes, a fitness centre, and a garden.
Relaxation and Wellness
Indulge in ultimate relaxation with a sauna and the option for room service at this 4-star hotel. Unwind in the comfort of well-equipped guest rooms featuring air conditioning, flat-screen TVs, and free toiletries.
Convenient Location
Benefit from a prime location with easy access to Chiang Mai's top attractions, including the 700th Anniversary Stadium and Chang Puak Market. Let our multilingual staff assist you during your stay. Book now for an unforgettable experience at Hinoki Hotel - ONSEN Chiang Mai.
Check-in from
02:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
42 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
29 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
35 sqm
Pool View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
46 sqm
Pool View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
42 sqm
Mountain View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
80 sqm
Mountain View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
77 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
มีออนเซน
สะอาด
"I stayed here for about 8 days, and not a single day went by without me thoroughly enjoying it! The breakfast was wonderful, the coffee was great, and above all, every single staff member was so lovely and welcoming—from the housekeeping team and receptionists to the servers and even the chefs. They made me feel like family. I will definitely be coming back one day. Thank you all so much!" ตลอดระยะเวลาประมาณ 8 วันที่ฉันพักอยู่ที่นี่ ไม่มีวันไหนเลยที่ไม่รู้สึกเอ็นจอย! อาหารเช้าอร่อย กาแฟดีเยี่ยม และที่ประทับใจที่สุดคือพนักงานทุกคนน่ารักมาก ๆ ไม่ว่าจะเป็นพี่ ๆ แม่บ้าน พนักงานต้อนรับ (Reception) พนักงานเสิร์ฟ หรือแม้แต่เชฟทำอาหาร ทุกคนดูแลดีจนทำให้รู้สึกเหมือนเราเป็นส่วนหนึ่งของครอบครัวจริง ๆ อบอุ่นใจมากค่ะ ฉันจะต้องหาโอกาสกลับมาพักที่นี่อีกอย่างแน่นอน ขอบคุณทุกคนมาก ๆ นะคะ
I don't like coin-operated washing machines; they look very old.
อาหารอร่อย เดินทางไม่ยาก
Everything
Nothing
The hotel was cute, I felt like I was in Japan, It was nice peaceful, clean tidy, staff was great, good price oh and the onsen was a bonus if you like onsen too l
Location mainly
Facilities and Onsen
The big onset bath was nice
It was too far from the center
Xxx
Xxx
The onsen and the pool fabulous
Bit too far out of town and it needed an update
Staff were very friendly and supportive.
There was no sink to wash the cups,…and the sink inside the bathroom was very small and couldn’t hold the tap water properly.
I like the selection of breakfast most days. It is in a quiet place if you are looking to stay away from the hustle and bustle of city life. The onsen and sauna are quite decent.
The water temperature for the shower was so inconsistent. The temperature kept changing, so it was hard to enjoy the shower because we felt cold in the middle of it. The staff was quite chaotic. Sometimes, you have to look for them. The location is great if you want to stay away from the city, but you need to have a car or rely mostly on taxi. The breakfast was good, but they were so slow to refill the food. It is Japanese style, but I would say 'a budget Japanese style hotel'. The facilities were bad. The TV was so old, and the sofa was very uncomfortable. There was no sink in the toilet. The sink outside in the living room was so old. I do not think it will go back there.
L'accès gratuit au sauna et au spa La taille importante des chambres La piscine Les petits déjeuners style japonais
L'emplacement très excebtré
The onset was delightful and the staff were extremely polite even when I locked myself out of my room.. good staff who care make the dufference
Location, but I knew that before I booked
Onsen
toilet outside room
It was ok
Bad smell coming out of the sink , walls ,not sound proof, booking.com site says free airport transfer,but not so .have to pay . breakfast below standard.
Good value, huge room with Breakfast and Onsen for a very good price. The location is great, not far from famous tourist spots with a large parking lot.
The room did not look like what I saw in Booking.com, old room, with repaired dent here and there... Onsen Bathroom is quite old, dim, and water pressure is very low (change the lightbulb perhaps?)
朝ごはん
Good
Staff
Onsen
Staff
Onsen, sauna, camera grande
Palestra con pochi macchine ma funzionanti, mancanza di pesi8
Väga stiilne ja puhas. Auto parkimine turvaline. Hommikusöök kuninglik, erinevatel päevadel veidi erinevad variandid. Põhja-eurooplastena meeldis meile väga, et sai saunas käia - see on olemas! Aga kõige erilisem boonus oli, et ometi kord olid voodis pehmed ja paraja paksusega padjad. Igal pool on need ebamugavalt kõvad ja paksud. Kardan, et nii mugavat voodit me oma Tais oleku ajal mujalt ei leiagi.
Lennuvälja stardi- ja maandumisrada läheb enam-vähem üle hotelli - lennukite stardi ja maandumisega kaasnev müra on päris arvestatav. Õnneks on see ainult teataval ajal ööpäevast. Muus mõttes on see koht vaikne oaas.
ห้องสไตล์ญี่ปุ่น คิดถึงญี่ปุ่นให้มาที่นี่ มีออนเซน เตียงนอนสบาย ทีวีชัด มีมัดจำ keycard 500.- รับค่ามัดจำเฉพาะโอนกับเงินสด พนักงานบริการดี น้ำเปล่าหยิบได้ฟรี มีที่จอดรถ ใกล้ตลาดนัดวันเสาร์แค่กิโลนิดๆ
น้ำกว่าจะร้อนใช้เวลานาน
They have Onden, sauna and swimming pool, however we didn't try the facilities, kids used the pool but water was a little too cold due to the weather.
The air-conditioning in our first room was leaking, so we were moved to another room on a different floor. Unfortunately, the shower in the new room had no hot water and could only be fixed the next day. The kettle provided was rusty, and we had to request a replacement. The buffet spread was average, though it was reasonably priced for the hotel. Overall, the hotel feels a little run-down and could benefit from better maintenance.
ดีมีที่ออกกำลังกาย ออนเซ็น สระว่ายน้ำ อาหารเช้าโดยรวมค่อยข้างดี
เครื่องทำน้ำอุ่นไม่ค่อยอุ่น อุ่น2 นาที เย็นไป5 นาทีกว่าจะอุ่นอีก ช่วงหน้าร้อนคงไม่เป็นไรแต่ช่วงหน้าหนาวคือไม่ไหว
The onsen is great! Worth staying to relax in the pool and sauna. Pool and gym are good too.
Limited western breakfast options (croissants, pan au chocolat)
Location
Room have a little smelly
Very clean, air-con works fine. Breakfast was simple but good. Staff were very helpful.
Hot water adjustments can be made better, sometimes to hot.
The staff is very nice, and the room is big. Breakfast is decent
Water pressure for hot water is very low hence hot showers are frustrating. They had to move me to a different room for that, with the same results. Far from the center, roads to the hotel are bad, the kitchen has nothing to cook with.
There was an onsen.
The hose next to toilet had red and back stains on it. I did not feel comfortable using it since it looks like mold & wasn’t cleaned. We wish the food had more options. My boyfriend would only eat the porridge. The address would location the property somewhere else.
Booked the hotel because of the onsen, was not disappointed. The room was bright and spotless. The bed very comfortable had a fantastic nights sleep. Good choice of breakfast Will definitely be back!
Only small negative is location, great if you have a car though, but didn’t bother me.
Dirty room, hair from few different precious guests in the bathroom, bed and on the floor. Dirty not washed spoons with food particles from previous guests. Dust in different locations.
Spotless clean, spacious rooms with a beautiful mountain view, decent breakfasts, and helpful staff. The property is located in a quiet place with some places to eat around, both Thai and foreign. The onsen is great, overall, the property is great for a relaxing getaway.
ห้องพักสะอาด สวยงาม ที่นอนนุ่ม นอนสบายมากค่ะ ห้องอาหารน่ารัก ดูดีมาก อาหารเช้าวันแรก รร. ทำเป็น set ไว้ให้สำหรับนักวิ่งหยิบไปได้เลย
À fuir
Tout non merci
A convenient spot for the Conference Centre where I was attending a work function. The staff went over and above for me, and the pool and onsen were nice touches. Bed comfy, plenty of water available.
More vegetarian options at breakfast would have been appreciated.
One of the staff was extremely helpful and approachable - kudos to her! The onsen was a treat. Our room was spacious and the housekeeping was on-point. The hotel compound was spacious which made it suitable for playing with kids.
We stayed for a 5 nights. After a while, we felt that the ventilation in the room could be improved, as the smell of the toilet seemed to linger.
The stay was good and the staff was nice.
My impression of the stay is now bad. When I checked out they charge you 500 THB for a lost key card (that’s half the cost of staying for one night!!!). I thought 500 THB the deposit was for damage or lost towel or minibar. I don’t think I’ve been charged that much for a lost key card. It’s usually free and if it’s only 50-100 THB then it makes sense.
Staff Cafe
Onsen too small and close to early
The large room, sauna, pool and onsen. The breakfast buffet was great around new year. It’s not always that good.
Sometimes the onsen seemed to be a playground for kids. Not very relaxing. There was and awful smell of sewage coming from the kitchen sink. No shade for parking lot.
Clean, helpful staff
Clean, convenient
Choice of Breakfasts, bento, eggs, etc . Staff very kind and flexible, Great pool & Japanese bath. Quiet nights. Grab or scooter for travel. There is a big outdoors restaurant not too far up the road. Ask staff to warm up sauna 1 hour beforehand
Wifi spotty depending on room, but they have several passwords for pool, cafe and room.
Nice front desk and cleaning staff. Onsen onsite and easy to book. Big pool looking at mountains. Big room. Good A/C. Nice bed and linens. Breakfast included even if only average food.
It’s not going to win design awards but function over form every time.
Super clean, very comfortable bed. Japanese style including breakfast which was very nice.
Sadly shower temp. was very irregular, probably was easily fixed but we had just the one night.
we came only for a day and wanted to relax in onsen and sauna so for that purpose it was nice (: the room was really nice and comfortable
the onsen was a bit dirty
Nicely appointed hotel, close to the Doi Suthep foothills, fairly quiet (although on the take off flight path). Rooms are a good size and reasonable for the price. Good facilities with a swimming pool, Onsen and sauna. Friendly and helpful staff.
Perhaps more choice for breakfast? (Eg muesli, croissants). But the Thai/Japanese options kept me going until lunchtime ok!
Onsen
Location
Exceptional CP value. Loved the room and the breakfast. Staff were good too.
No safe in the room, and no lockers in the onsen. Only one pool in the onsen, but obviously space dictated that. Water levels in the onsen need reconsidering.
The onsen was a nice touch. We also liked the small garden where breakfast could be served.
Spacious hotel room, nice facilities, especially the onsen
N/A
Quiet location just off the main drag to town. Peaceful setting away from all the traffic noise. Relaxed several times in the onsen which was never crowded. 1 or 2 people were the most in the onsen each evening or morning. Often no one else. Would stay there again.
Breakfast was a bit redundant but you can order off the menu and pay for that so there are other options. By no means a complaint, just something to consider.
Breakfast and staff
It’s only minor but the lift doors shut to quickly
- it was ok overall - staffs provided 2 room's cards when requested - the room was pretty big - staffs provided iron on request
- the room was older than I expected ie chipped wooden floor, chipped furniture, hangers barely hold anything before fallen apart, electrical hardwares were looking like something from 15 years ago, TV was not a smart TV, only cable TV
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
6.99/10Multiple reviews mentioned dirty rooms and unclean facilities.
Service
8.96/10Staff received positive mentions for helpfulness and friendliness.
Location
8/10Location is considered far from the center but convenient for some.
Room Quality
8.45/10Rooms described as spacious and comfortable.
Amenities
8.48/10Onsen and pool noted as nice amenities.
Value for Money
7.94/10Considered fair but impacted by high key card charge.
Food and Beverage
7.49/10Limited food options were noted.
Overall Experience
8.46/10General positive experience despite some negatives.
Prime access to Chiang Mai’s venues, including the Chiang Mai International Convention and Exhibition Centre, with staff ready to assist during your stay.
Select room types include a FREE ONSEN PASS to enjoy relaxing spa experiences during your stay.
Choose from Deluxe, Superior, Japanese-style, and Premium Deluxe rooms, all offering roomy layouts and modern comforts.