OYO The Pickering Park Hotel vs Similar Hotels

Mixed reviews on room quality; some complaints about lumpy mattresses.

Room was spacious but several complaints about temperature and condition.

Mixed room quality: some rooms described as large, modern and comfortable; others noted thin mattresses, poor pillows, chipped furniture, very old TV and carpeting instead of advertised wood floors.

Multiple mentions of cleanliness issues including hair in bedding and an overwhelming smell.

Mirrors in the room very smeared, and room smelt clinical.

Mixed but notable issues: several reviews report dirty rooms, mouldy window, dusty wardrobes and broken fixtures; other guests did report very clean rooms. Overall cleanliness is below average due to the severe complaints.

Positive sentiments about hotel location being convenient.

Good location close to business area and family.

Very strong for convenience: excellent central location near shopping centre, station and town attractions. One reviewer raised safety concerns walking back alone at night, but location convenience is a clear strength.

Most reviews highlight helpful staff, though some service failures were noted.

Friendly and helpful staff received positive remarks.

Generally praised: staff described as polite, friendly and helpful (receptionist and servers, staff who assisted children). Some service failures were reported (missed housekeeping and staff citing being short-staffed), but overall front-of-house staff were seen as attentive.

Basic breakfast with satisfactory options, but limited variety noted.

Christmas lunch and bar food received good feedback.

Strong positive sentiment: breakfast repeatedly described as well laid out, delicious and served conveniently late on weekends; staff even prepared food for tired children on arrival.

Mentioned as adequate with good facilities, but some reviewers felt it could be improved.

Amenities like the pool were well received.

Limited mentions: breakfast service and basic facilities present and good, but issues with TV age, parking payment process and occasional lack of housekeeping suggest amenities are functional but not comprehensive.

Considered good value by some, but there were concerns over quality at the price.

Value for money rated positively by several guests.

Good value: multiple guests noted the hotel was cheap, good price and breakfast included, making it good value for money despite some shortcomings.