Palace Casino Resort vs Similar Hotels

Generally clean and comfortable rooms with some concerns about the mattress.

Rooms showed signs of wear and some cleanliness issues.

Mixed reviews regarding room quality; some reported old furniture and cleanliness issues.

Rooms were updated and generally nice, though some had concerns about quality versus cost.

Mixed reviews; some comments about dirty towels and overall cleanliness but also many positive notes.

Multiple mentions of unclean bedding and dirty bathrooms.

Several reviews mention issues with cleanliness and the presence of bad odors.

Some reviews mention clean rooms, but issues with housekeeping were noted.

This was frequently highlighted as a great aspect of the hotel.

Desirable location with access to family-friendly activities.

Location received consistent praise across multiple reviews.

The hotel is conveniently located with good accessibility, despite elevator wait times.

Overall positive feedback regarding staff friendliness and attentiveness.

Guests appreciated responsive service when issues arose.

Staff were generally described positively, but some comments reflect a lack of personal touch.

Overall service felt satisfactory, though there were some complaints about staff interactions.

Many positive remarks about the buffet and food offerings.

Food quality criticized; guests noted dissatisfaction with meals.

Mixed experiences with food, notably disappointment with Bubba Gump Restaurant.

Positive remarks on food quality, particularly at the dining establishments.

Good amenities noted, but disappointment regarding the lack of a hot tub.

Good amenities like pool and lazy river, but some areas could improve.

Comments suggest some missing amenities like microwaves, but the presence of amenities is noted.

Amenities like the spa received positive feedback, but elevator issues affected experience.

Overall good value, especially considering positive sentiments about food and amenities.

Prices seen as high given the condition of certain aspects.

Some guests feel that certain dining options were overpriced.

Some guests felt the pet fees were unfair and questioned the overall value.