Dataran Ayer Keroh
Dataran Ayer Keroh, Ayer Keroh, Central Malacca, Malaysia- Park
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About this hotel
Modern Amenities
Hotel MetraSquare offers comfortable and modern guest rooms with amenities such as flat-screen TVs, air conditioning, and private bathrooms ensuring a relaxing stay.
Convenient Facilities
Guests can enjoy the convenience of a fitness centre, free private parking, and a restaurant on-site, making their stay hassle-free and enjoyable.
Accessible Location
Located a short distance from popular attractions like The Stadthuys and St John's Fort, Hotel MetraSquare provides an ideal base for exploring the vibrant city of Melaka.
To experience a comfortable stay with convenient amenities and a prime location, book your room at Hotel MetraSquare today!
Nearby Attractions
Taman Botanikal Melaka
Taman Botanikal Melaka, 75450 Ayer Keroh, Malacca, Malaysia- Park
Taman Rimba
Taman Rimba, Ayer Keroh, Central Malacca, Malaysia- Park
Taman Seribu Bunga
Taman Seribu Bunga, Ayer Keroh, Central Malacca, Malaysia- Park
Istana Melaka
Istana Melaka, Jalan Persiaran Istana, 75460 Ayer Keroh, Malacca, Malaysia- Castle
Padang Kawad UTeM
Padang Kawad UTeM, Alor Gajah, Malaysia- Park
Important Information
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Breakfast is served at The Munch. For children from 6 years of age, breakfast is chargeable at RM 30.00 per child. Additional breakfast is chargeable at RM 50.00 per adult. All children 12 years and above considered as adult.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Golf course
Meeting/banquet facilities
Non-smoking throughout
Private parking
Daily housekeeping
Designated smoking area
Accessible parking
Street parking
Minimarket on site
Coffee Shop on site
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Security alarm
Thermometers for guests provided by property
Key card access
Room Types
One Bedroom Apartment Queen
Up to 3 guests60 sqmQueen bed (151-180 cm wide)
This apartment features a balcony, air conditioning and electric kettle. A fridge and a flat-screen TV with satellite channels are also provided.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
60 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxAir conditioningMini-fridgeRefrigeratorDeskSeating AreaToiletPrivate bathroomSofaDining areaElectric kettleWardrobe or closetBidetDining table
Superior Twin Room
Up to 3 guests30 sqm2 Twin bed (90-130 cm wide)
This air-conditioned room offers a mini-bar and a flat-screen TV with satellite channels.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
30 sqm
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxAir conditioningToiletPrivate bathroomElectric kettleWardrobe or closetBidetClothes rackToilet paperBottle of waterTrash cansShampooConditioner
Apartment, 1 King Bed
Up to 2 guests60 m2King bed (151-180 cm wide)
1 King Bed
646-sq-foot room with a balcony
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV with satellite channels
Food & Drink - Refrigerator, coffee/tea maker, electric kettle, and free bottled water
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, desk, and phone; rollaway beds (surcharge) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
King bed (151-180 cm wide)
Room details
60 m2
In-room amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneAir conditioningMini-fridgeRefrigeratorDeskPrivate bathroomSatellite channelsElectric kettleWardrobe or closetBidetBottle of waterWheelchair accessible
Deluxe Quadruple Room
Up to 5 guests52 sqmDouble bed (131-150 cm wide), Queen bed (151-180 cm wide)
This quadruple room features air conditioning, a fridge and a flat-screen TV with satellite channels.
Sleeps
Up to 5 guests
4 adults · 4 children
Beds
Double bed (131-150 cm wide), Queen bed (151-180 cm wide)
Room details
52 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxAir conditioningMini-fridgeRefrigeratorSeating AreaToiletPrivate bathroomSofaElectric kettleWardrobe or closetBidetClothes rackToilet paperBottle of water
One Bedroom Apartment Twin
Up to 3 guests60 sqm2 Twin bed (90-130 cm wide)
This air-conditioned apartment features a balcony, a fridge and a dining area. A flat-screen TV with satellite channels is provided.
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
60 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxAir conditioningMini-fridgeRefrigeratorDeskSeating AreaToiletPrivate bathroomSofaDining areaElectric kettleWardrobe or closetBidetDining table
Duplex Room
Up to 5 guests92 sqm2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Set over 2 levels, this air-conditioned room offers 2 bedrooms, a mini-bar and a flat-screen TV with satellite channels.
Sleeps
Up to 5 guests
4 adults · 4 children
Beds
2 Twin bed (90-130 cm wide), Double bed (131-150 cm wide)
Room details
92 sqm
In-room amenities
Coffee/tea makerMinibarShowerSafety deposit boxAir conditioningDeskSeating AreaToiletPrivate bathroomAdditional toiletSofaElectric kettleWardrobe or closetBidetAdditional bathroomClothes rack
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Guest reviews(779 total)
Provider-sourced guest reviews.
1/10
Reviewed Aug 16, 2026Worst experience ever. The hotel facilities and food were very disappointing and definitely not worth the price I paid.
2/10
Reviewed Jun 15, 2026Nothing
Room TVs and telephone were faulty. The toilet bowls cleanliness were horrendous. Breastfast can be better.
1/10
Reviewed Jun 14, 2026nothing much
I am very disappointed with my stay at Hotel Metra Square. The room was not properly maintained, cleanliness was below expectations, and the overall service was unsatisfactory. Staff response to complaints was slow, and the facilities did not match what was advertised. For the price paid, I expected a much better experience. Unfortunately, I would not recommend this hotel and will not be returning. 😐
7/10
Reviewed Jun 10, 2026Privacy, quite & breakfast
TV not functioning
4/10
Reviewed Jun 5, 2026Clean room. New furniture. Seems like a new hotel
For Block C and D, the room is in sort like abandon building. No one properly maintain the building. Shop lots are empty.
5/10
Reviewed Jun 4, 2026Keadaan bilik tidak seperti dalam gambar. Indah khabar dari rupa. TV langsung tidak ada siaran.
1/10
Reviewed Jun 3, 2026breakfasat is very bad
no many choice
3/10
Reviewed Jun 2, 2026Location
The facilities were old, the refrigerator doesn’t work and really smell. The phone was not working as well same goes to the TV. One of the room has a problem with the AC but they told us other rooms were fully booked. Then they offered a room on the 8th where the lift unable to access directly to the 8th we need to go to 9th floor and use the stairs to go to 8th floor. Crazy
1/10
Reviewed Jun 1, 2026is problem hotel..dirty ask to vacuum..vacuum is out of service..tv and refrigerator also out of service..not working at all..this is not hotel..all hotel provide is not in listing in hotel management list ..I suggest if owner of this hotel got no money to run business better to close the hotel..management trit like I never stayed at hotel before..for all who read this review better stop booking this hotel..even hotel offer gd discount and offer Duplex Room....seriously not like hotel and very very disappointed service..
nothing I like..
9/10
Reviewed Jun 1, 2026Lokasi yang baik
sewa 3 Bilik tapi semua bermasalah,aircond tak berfungsi bilik jadi panas,smart tv tapi tak boleh nak tengok youtube dan pemanas air dalam bilik air tidak berfungsi
1/10
Reviewed Jun 1, 2026Pihak hotel cancel last minute sebab ada defect aircond tanpa mencari bilik ganti untuk kami stay selama 3h2m😤
2/10
Reviewed May 30, 2026Price Location
The room No 711 has No curtains No pillow No bedsheet Some lamps are not functioning well ( on off all the time) The lighting is very poor
5/10
Reviewed May 29, 2026Free water dispenser, free gym even though all dumbbell are missing, food are so-so
Stain bed sheets, the food is buffet but we the food doesn't seem like one and the food can only order it once unlike other hotel, creaking bed, balcony pretty dirty, the toilet seat is broken,
3/10
Reviewed May 22, 2026bedbug, smell,
4/10
Reviewed May 22, 2026No wifi No tv channel The apartment very dirty, i can smell the dust. Super dirty.
6/10
Reviewed May 20, 2026Tiada wifi & siaran tv
8/10
Reviewed May 4, 2026cheap n value for money for short vacation
Building look like scary...
7/10
Reviewed Mar 28, 2026Its spacious good for family vacation. location wise is good and they offer a great breakfast buffet. Good value for money too. Customer service is responsive too, our ground floor toilet was blocked and the maintanence did came in the middle of the night to repair.
Maybe it was a peak season, our room was situated on 9th floor which was ongoing construction. Most of the room were empty kinda felt eerie. And the blocked toilet part is what gives it away
4/10
Reviewed Mar 27, 2026very Bad
no good
7/10
Reviewed Mar 23, 2026Reasonable rate, clean, spacious room, good breakfast
Shop lots closed, room couch not comfortable
8/10
Reviewed Mar 22, 2026Breakfast.
Room condition not so good. TV also no colour.
8/10
Reviewed Mar 6, 2026The room was so big and suitable for my family. The air-conditioning was very good. This is the 2nd time we stay here. Breakfast was very nice.
The outside looks like an abandoned building. So many shop lots under construction.
6/10
Reviewed Feb 12, 2026Food.
Facility.
9/10
Reviewed Feb 10, 2026Can breakfast at another hotel nearby
Long walking to reception
6/10
Reviewed Jan 25, 2026Ok
Ok
10/10
Reviewed Jan 19, 2026lil bit noise coz make me lil bit scary
scary
8/10
Reviewed Jan 7, 2026Cheerful & welcoming service by front liner Good bed & pillow Quiet surrounding Variety spread of breakfast
1/10
Reviewed Dec 30, 2025Makanan sedap
Staff housekeeping masuk ke dalam bilik tanpa kebenaran sebelum saya check out.. Walaupun pintu dah lock guna safety lock.Rupanya safety lock tak function pun, pintu tetap terbuka walaupun dah lock..
6/10
Reviewed Dec 24, 2025Room was okay 👍🏼
A bit secluded buildings but once you are in the room, it was okay. Iron room was a bit scary 😅 Advice bring your own iron.
9/10
Reviewed Dec 23, 2025Breakfast included and room
Too many glass windows😂
4/10
Reviewed Dec 23, 2025Breakfast was really good, lots of tasty food choices (Congrats to Ames Hotel)
TV not functioning and the cleanliness of the entire room must be improved. The atmosphere is quite scary..
5/10
Reviewed Dec 22, 2025Breakfast ok.
room not that clean…service slow. only one lift working.
7/10
Reviewed Dec 21, 2025Location is good. Room was clean and neat.
Soap and shampoo were not replenished. Empty bottles :(
9/10
Reviewed Dec 21, 2025Apartment 1 bilik..ruang tamu besar..sofa bed..aircond sejuk..neat and clean
8/10
Reviewed Dec 14, 2025Good staff, clean hotel.
Nothing..
10/10
Reviewed Dec 10, 2025Breakfast could be improved
8/10
Reviewed Nov 17, 2025Close to KL
Very noisy especially during the night as the hotel is located beside the main road
7/10
Reviewed Nov 16, 2025Breakfast is very good.
Need more lift
9/10
Reviewed Nov 14, 2025I like the food and near with the tourism. Thank you
Only 1 lift available but ok.
8/10
Reviewed Nov 8, 2025The room is spacious just nice for me since I’ve got a big family with grown-up kids. Breakfast was really good, lots of tasty and interesting food choices.
The lift in this building is really slow. Had to wait quite a while for it to arrive. Not because there were many people waiting, but the lift itself is just slow. Also, there’s no iron provided in the room. You have to go to another room if you want to iron your clothes.
7/10
Reviewed Nov 6, 2025Quiet , spacious.
Only 1 lift functioning.
9/10
Reviewed Oct 25, 2025Very comfortable, peaceful without the disturbance of noise in the corridor.good service from receptionist and housekeeper.i will Recommend a quiet and comfortable stay to friends.
There should be equipment such as spoons, forks, plates .just basic
5/10
Reviewed Oct 24, 2025the toilet and floor were not cleaned properly. only one lift function and it takes quite a minute for our turn to get into the lift to our floor.
8/10
Reviewed Oct 24, 2025The location near to the toll and mitc Nice quite place
The room
9/10
Reviewed Oct 21, 2025Terbaik, sarapan sedap, blk luas
Tiada
4/10
Reviewed Oct 20, 2025NIL
Breakfast was just too basic. The sink tap is leaking badly the whole entire stay. The environment wasn't really appealing to stay.
8/10
Reviewed Oct 20, 2025Bilik besar, berdekatan dengan bandar Ayer Keroh, kawasan tidak terlalu crowded, sarapan pagi sedap.
Semua okay, tapi mungkin bilik saya aircond di ruang tamu rosak, mohon untuk check dulu sebelum bagi customer masuk
8/10
Reviewed Oct 19, 2025The room is clean and comfortable
Need to request hair dryer. Pls give details regarding that. I already take my bath n realize the hair dryer isn't there. So inconvenience. The ironing room- no clear Sign or instructions to the room
7/10
Reviewed Oct 19, 2025Surrounding greenery
Only 1 lift works. Visitors had to go to another room to iron clothes
2/10
Reviewed Oct 17, 2025Only 1 lift, corridor very dirty.
Room dirty, corridor nobody clean, towel thin looks so old. Looks like nobody stay for long time
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Clean room
- •Delicious breakfast
- •Good location
- •Spacious room
- •Helpful staff
Areas to consider
- •Cleanliness issues
- •Housekeeping problems
- •Slow lift
- •Amenities lacking
Cleanliness
6.4/10Several reviews highlight cleanliness issues, needing improvement.
Service
7.9/10Positive mentions of service quality, though some noted housekeeping issues.
Location
8.4/10Good location mentioned in multiple reviews.
Room Quality
7.4/10Rooms generally satisfactory, but some concerns about cleanliness and iron availability.
Amenities
6.9/10Need for improvement with amenities like lifts and hygiene supplies.
Value for Money
7.4/10Generally seen as worth it, considering the included breakfast.
Food and Beverage
7.9/10Breakfast well-received, though some minor complaints noted.
Overall Experience
6.9/10Mixed feelings with both good and bad experiences expressed.