The Erawan Koh Chang -SHA Extra Plus

Location Room upgrade Very clean Decent breakfast Friendly staff Negative reviews on pool area i can understand as it does need some attention and maintaining better But the pool itself is decent and the view is fab

Nothing really

- Sehr gute Lage, White Sand Beach direkt gegenüber von der Straßenseite, gute Restaurants rund um das Hotel, 7 Eleven direkt um die Ecke - Essen gut, wenn auch nicht so viel Auswahl - gute Aussicht vom Pool auf das Meer - saubere Zimmer - höfliches Personal - sauberer Pool

- Bett etwas hart - das Hotel könnte etwas renoviert werden und liebevoller gestaltet werden - größte Mankos die beiden Bars nebenan, welche extrem laute Live Musik bis 00:45 Uhr spielen und man deshalb nicht frühzeitig schlafen kann

Lokasjon og service

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Staff is amazing! Everyone is so nice and friendly! We were staying at the hotel twice.

It is extremely noisy since it is directly on the Main Street and the bar with live music was just under our room.

Bra frukost och bra rum. Ligger väldigt centralt och nära till stranden.

Poolområdet på taket, under all kritik.

Bästa frukosten på hela resan.

Hårda sängar och dålig belysning i badrummet. Fint poolområde på taket som kunde vara bättre om man hade fler solsängar och bemannad bar med lite musik på kvällen, nu var det helt tomt.

The staff was wonderful. From the front desk to the cleaners, they always greeted me with a smile. The breakfast was very good. There was a new selection of hot dishes every morning. If you stay at this hotel, I hope you are there on a day when they serve duck - it's excellent. The rooms are the size of a good size bachelor suite. There's lots of room to unpack your suitcase and really move in for your stay. I happened to have a room with a balcony, which added to the experience. The noise was minimal on the side that didn't face the street. The sunset view from the roof is outstanding. The whole hotel was kept very clean. I'm also pleased to say that no critters from the jungle out back made any appearance although I did see monkeys in the trees. The location is also very good - easy access to the beach across the street, good restaurants just outside the door and 7-eleven less than five minute walk.

In a lot of ways the hotel is good when it could be great. Most notably the pool area. It looks like it was once an absolute gem and now it has basically been abandoned and used for storage. The bar area just has a bunch of stuff in it and is not attended. Only a couple of the wicker loungers had cushions. One of the two fabric loungers was ripped. The liner in the pool seemed to be coming detached and if not fixed soon will probably cause the pool to be closed. I would like to see this place get the maintenance it needs to be as fantastic as it could be.

Great location, clean, friendly attentive staff

C est très bien , propre et spacieux Personnels très sympathiques

L' espace piscine : peut mieux faire Mobilier, décoration...etc

Surclasdement suite

Frühstück, Zimmer

Lärm am Abend durch ein Live Café sehr laut. Aufzug defekt im 4. OG-mein Zimmer befand sich dort ☹️ Rooftop pool, der Boden war mit Holzdielen, die wegen des Alters uneben und zum Teil zerstört waren, was eine Unfallgefahr darstellte (siehe Foto). Sehr wenig intakte Liegen am Pool und nur ein einziger Sonnenschirm.

Долго выбирала отель (важен был этот пляж ) Отдыхали на Новый год 2026 встречали на острове Важно расположение через дорогу от прекрасного пляжа , отличные завтраки и очень хороший персонал !!

Если берёте вид на море (будет очень солнечная сторона и шум от дороги . Отель находится рядом с баром с живой музыкой и с 21:00-00:30 будет очень шумно. к слову сказать нас переселили на другой конец отеля было лучше , но все -равно слышно . Кровать очень жесткая , подушки неудобные.

Der er desværre ikke super meget at fortælle af positive ting. Personalet var utroligt venligt og smilende, hvilket altid er et plus, men udover det, så var intet som forventet.

Billederne stemte overhovedet ikke overens med, hvordan hotellet ser ud i dag. Hotellet er komplet nedslidt - poolområdet var fuldstændigt rømmet og beskidt. Værelserne var slidte - der var tegnet med sprittusch på nogle af møblerne fx. Det har muligvis været et fint hotel, dengang det blev bygget og billederne blev taget, men det er i hvert fald 10 år siden og det tyder ikke på, at der er lavet nogen former for reparationer på hotellet siden det blev bygget andet end lidt klatmaling hist og her. Der ligger en restaurant klods op ad hotellet, der har live musik de fleste dage fra 21:00 til 00:30 - vi fik udleveret et sæt ørepropper hver, da vi tjekkede ind. 😳 Det er så langt fra et 4-stjernet hotel man kan komme desværre og prisen er helt godnat.

Nära till stranden. Fina rum Trevlig personal

Pool området, tråkigt. Inte så mysigt Sängarna hårda

Très bonne emplacement,personnelles et gérante très compétentes

Rien a signaler

Nice hotel.

It need repairs the pool area was just a big LIE. Nothing like to photos… shame on you

Otroligt trevlig personal. Läget lite ”mitt i” så nära till det mesta. Frukosten helt ok, frukten gjorde susen. Trevligt på taket, kan bli jättemysigt där, men superslitet

Det är slitet och i behov av renovering. Trasiga solstolar och parasoll på taket vilket är jättesynd för det är fin utsikt där. Kan inte förstå varför det inte görs i ordning med lite solskydd och fräscha solstolar. Högljudd ac men den fungerade fint.

Goede locatie, vriendelijk personeel, grote bedden.

Hotel is een beetje vervallen,/niet goed onderhouden. De badkamer stinkt (wrs riolering)

Dusjen var full av muggel og sopp

Die Lage des Hotels ist sehr gut, und die Dame an der Rezeption am Morgen ist ausgesprochen freundlich und hilfsbereit.

- Nach dem Schichtwechsel der Dame an der Rezeption erscheint nachmittags ein ziemlich genervter Mitarbeiter, der auf jede Frage gereizt reagiert. Er sitzt überwiegend am Empfang, spielt am Handy und schaut die Gäste unfreundlich an. - Das WLAN im Zimmer hat während des gesamten Aufenthalts nicht funktioniert. - Der Poolbereich auf dem Dach wirkt überhaupt nicht einladend und ist stark heruntergekommen. Die Fotos im Internet sind klar catfish. - Im Zimmer fehlen jegliche Haken oder Möglichkeiten, um Kleidung oder andere Gegenstände aufzuhängen. - Das Frühstück ist sehr bescheiden. man kann es sich ehrlich gesagt sparen. - Wer nachts Ruhe sucht, ist hier definitiv am falschen Ort. Bis spät in die Nacht dröhnt die Musik aus der Bar nebenan, sodass an erholsamen Schlaf kaum zu denken ist. Ansonsten sorgt auch die Klimaanlage für einen großen Lärm.

Schönes zimmer Sehr freundliches personal Gutes frühstück

The location

The facilities quite old

Tried booking online but there was no sea view rooms available. Popped in the day before we wanted to stay and they offered us a sea view suite for slightly more than the standard room online price. Great location. Good breakfast. Pool area needs modernising.

Great hotel, fabulous location, professional and friendly staff. The only reason I gave this hotel a 4* was due to the pool having thousands of insects in. It clearly hadn't been cleaned for a long time. The room we had had an amazing view too!

location is good. near the beach, shops and restaurants

** stars maybe, not 4! Can't sleep at night, loud music and AC Pool leaked into the house. Trash in the pool area (broken chairs..) Dirty overall impression, the room was more or less in order.

The staff , location and breakfast were excellent but the hotel itself needs work . The pool and roof to bar area .. could be a fantastic sunset viewing area but has been left unmaintained and shabby . My room wasn't cleaned until 4.30pm each of the 5 days days i stayed . My balcony glass looked like it had not been cleaned since installed and was hard to appreciate any view looking through it . Would have been a nice hotel in its day but if i was to stay here again i would expect to pay half the price than i did in Feb25 ..... Although all hotels on Koh Chang during Feb seemed very overpriced .

Location Pool was warm Breakfast good

Pool bar closed

The staff - the manager of this hotel was amazing. The kindest, most understanding human with so much compassion for my situation. The hotel was very clean. Room was large and modern. I felt safe here! Close to shops and restaurants - vibrant evening entertainment… I was after a more relaxing stay though.

The location was totally wrong for me, as a 30 year old solo traveller I got the wrong area… white sand beach is catered for an older crowd in my opinion. the hotel is on the opposite side of the road to the beach so it wasn’t as easily accessible as I’d hoped (but not far to walk at all a few metres if that!) The rooftop pool / bar area was a little run down. I left after one night to move to a different beach (Kai Bae).

I felt the staff went out of there way to help you… clean hotel

The boards on rooftop deck need to be replaced.. many broken and or soft boards with screws sticking up

The location of the property is excellent with the beach accords the road plenty of restaurants nearby

The bed was uncomfortable also the photos of the swimming pool on the booking.com website makes it look lovely however the pool area isn’t a nice place to relax it’s very untidy and old

I totally love the service mind from all staffs there and i will go back again.

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Very friendly staff. Location

Overpriced for what it is. Pool area could do with some TLC

Very close the transport network. Really good WiFi and connected tvs so you can watch your streaming accounts with ease.

The location was wonderful, all the tours picked us up from the hotel, the beach is right across the street and it’s beautiful. Shops and restaurants are right next to the hotel. The staff was extremely nice and helpful! We had a problem with our shower and they fixed it extremely fast! Room was spacious and ac worked great. Taxi to lonely beach costs 100baht per person.

Excellent breakfast buffet with changing selections every morning. The best hotel breakfast buffet I have ever experienced. Friendly and helpful staff. Comfortable spacious room.

The swimming pool area needed better maintenance.

Mycket trevligt hotell med familjär känsla.

Good location. Friendly helpful staff. Excellent breakfast with great service.

Great location to Sandy Beach ⛱️,Bike rental thru hotel no problem to see the sights of Koh Chang, Staff were great and eager to please,Breakfast was good

Wonderful staff. Super breakfast. Great location.

The property is a bit old and wearing out in some places

Close too the beach

Modern hotel w/ excellent AC next to the beach and have the roof-top swimming pool. Breakfast was appetising and varied and the staff were always friendly and most welcoming. Housekeeping staff deserve special praise for their work was excellent and above expectations.

Location and staff , room and decoration, comfortable to stay with the good view

The water was from the underground , but this can not change as it in the island. Don’t have water supply from the mainland

Great staff

The hotel ia not well-maintained and the images don't reflect its current condition

For the price this is the best hotel on the island. The staff are very helpful and happy to arrange anything for you. I was given a late check out – they were so accommodating. The pool on the roof is quiet and away from the crowds.

Greta location. Good breakfast. Excellent friendly staff

Nothing everything was great

God beliggenhet Veldig god frokost

Sadly, we were very disappointed in this hotel, it is no longer is as described on sites across the internet. Obviously, it was once a very good hotel but it seems to have fallen into decline. The pool was dirty and the bar by the pool is no longer in use, our room although adequate was not up to the standard portrayed on the booking site. That said the staff were incredibly kind and helpful and I cannot rate them highly enough. Unfortunately I cannot say the same about the hotel.

Decent hotel in a great location just across the road from the beach. The service is 5 star with really warm, friendly, and accommodating staff who speak English and Thai. We also had the pleasure of meeting the owner who was also very friendly. The rooms were great with spacious rooms, comfortable beds, a desk, and flat screen TV. However, I didn't give it 5 stars because it is a little bit rough around the edges in terms of the decor both in the rooms and around the hotel. The first room we were put in had a musky smell and I think the furniture was a little old but once we told the staff about it we were moved to a different room immediately and the next room had no issues at all albeit on a lower floor. We were then upgraded to a different room on a higher floor with a balcony which we greatly appreciated as we originally wanted a higher floor. The other problem we had was the loud music from the bar next door/down the road late at night but the hotel obviously aren't at fault for this. The breakfast food was also very tasty and they offered a different selection every morning to keep it interesting. The rooftop terrace and pool was also very nice with great views of the sea. What really makes this hotel great is the staff and we would certainly recommend staying here as we would definitely come back again! Keep up the great work Erawan team and thank you :)

Its not like the pictures on the sites. There is no poolbar or restaurant on the top floor

Kann man machen. Für den Preis ist aber deutlich mehr drin. Hotel an der Hauptstrasse (nicht tragisch) und gleich nebenan eine Bar mit Livemusik (laut bis weit nach Mitternacht). Am Pool auf dem Dach gibt es keinen Schatten, der kann nicht genutzt werden. Das gute Frühstück rechtfertigt nicht den hohen Preis.

Ein wirklich schönes Hotel in Top Lage an der Withe Sand Beach. Super freundliches Personal. Große Zimmer modern eingerichtet mit großem Badbereich. Leckers und abwechslungsreiches Frühstück. Sky Pool mit traumhafter Sicht auf die Beach. Das Hotel könnte aber eine Renovierung in machen Bereichen in den nächsten Jahren vertagen. Leider war auch die Poolbar nicht in Betrieb.

First of all I want to acknowledge the service which was great. However, I really really do not understand the positive reviews. The hotel cost more than far nicer hotels on the island and is not well managed. Room: smells of mold, view of an unkempt backyard. Mattress is hard and of poor quality. No Wi-Fi! There is WiFi in the hotel but it simply does not reach the room. Throughout our stay I had to use data exclusively. No breakfast buffet in the low season, so we had a very simple breakfast prepared for us. The pool is tiny and not very clean. No parking. Overall this felt more like a motel than a nice boutique hotel. It's also not on the beach. While I appreciate the staff there are simply much nicer hotels for much less.

Big room with balcony (was upgraded), looked all new and very clean, helpful reception desk, great breakfast, central position (with beach just across the road).

Quite pricey, but was able to get discount (in low season). Pool on the roof not very useful (but not needed when you have beach just across the road).

The only 2 staff that were anyway pleasant were the young chap with ponytail and Lady in the breakfast room. Great bar (Oodies) with good food and music next door is the only redeeming quality.

Disappointing hotel, way overpriced. Grotty linen & towels, obviously old stock that needs to be binned & new linen purchased. No lockers beside the bed so nowhere to place your book or phone. Stained sofas, grubby, grubby, grubby. I understand that businesses have to recover after the effects of covid but even something as small as the Reception staff making more effort, try smiling guys! The only 2 staff that were anyway pleasant were the young chap with ponytail and Lady in the breakfast room. Great bar (Oodies) with good food and music next door is the only redeeming quality. Do yourself a favour and keep going down the coast til you hit Kae Bai beach, much nicer. Sorry guys but you need to make more of an effort at this price point. Definitely 2 star only.

The staff was very helpful and welcoming. The breakfast was good and the location made it easy to enjoy the beach. I would stay here again

Room is good but smell is not good.

We stayed for 2 weeks in a sea view deluxe room (403). The room was very nice with a comfortable large bed. The room is clean and well designed, with lots of space to store the suitcases and room for clothes and other stuff. We had a nice view of the sea and the street, so we could enjoy the sunset from the balcony, if we did not watch it on the beach. Every night Oodies next door played live music (blues and rock), so there was music on the balcony :-) The music was noticeable in the room, but faint, so we did not mind. Water, coffee and tea in the room was refilled every day.  The hotel has a special wooden staircase in the middle, this makes the hotel feel very open and with a lot of space as compared to long halls. On the roof there is a swimming pool and a rooftop terrace. We used the beach, but if you prefer to be out of the sand, this is a nice option. The view is very good from here, jungle and mountain on one side and the sea on the other side. The staff are the kindest and you feel very welcome and special. There is always a smile and a greeting from everybody; reception, cleaning, the kitchen or at breakfast. The breakfast buffet offer what you need whether you like Thai food, Continental or American for breakfast. You can have your coffee made to order and with a smile.  Thanks to everybody at The Erawan for great hospitality. 

Employees are helpful and polite. Rooms are clean. Delicious breakfast. Near the beach, just cross the street. 7 Eleven is just one minute away. Sunset view at the roof top is magnifient. Best choice!

Service very good. Staff always helpful. My kids love the breakfast. Beautiful view from room at top floor. The sea is just walk across the road. Many restaurants nearby. Many shops selling things too. Good location and very convenient.

Erawan Koh Chang is a small, strategically located hotel at White Sand Beach. The beach is just across the road. Service and attention from staff are excellent. Room is very clean. Housekeeping is done daily. Breakfast is delicious. Staff are attentive. Strongly recommended.

I have been coming to Kou Chang for 10+ years and for a short stay this is where I will come again. This hotel is in the White Sands area is a great part of the island Odee's bar has the best music but not too loud that you can't sleep great to have next store too this hotel. westerners are a plenty there and the food at Odees is great for western people. The manager at Erawan is very good with hospitality service experance. I hope they can keep her here as she was a great. breakfast was the best we have had for the island. I hope they keep there cheif and manager. We had a deluxe king bed very good bed not rock-hard mountain view monkeys came down early morning. internet is fair but that okay with me was able to write this review. The only bad thing was the shower no door and made the bathroom floor wet. Hot and cold water was hard to control. Toilet seat was off center. bathroom and room were very clean. Pool is small on the roof but great if you want to cool down in a hurry not much for doing laps. The ocean is better for that and is just across the street. We booked on Agoda and got a decent price. I will come back here again thats for sure. This rewiew 7 March 2023

Nice location for beachlife. Nice breakfast!

Same band play every night 23-01. Same songs every night.

Staff extra helpful friendly nothing too much trouble always a smile . Location great Lovely big suite Pool small but ok Breakfast good

The bed was the stiffest most uncomfortable bed I’ve experienced in a hotel No parking

the location,the staff and the hotel had obviously undergone some sort of refurbishment and felt modern.

I think the pool area wasn't used to its full potential