The Fusion Resort Hotel vs Similar Hotels

Some rooms were outdated and described as old.

Generally good rooms with several mentions of nice or immaculate rooms, but recurring notes about older building vs. pictures, confusion about two buildings and occasional issues (makeup stain charge) reduce the score slightly.

Stiff bed but still good for the price.

Rooms were noted to be spacious with unique designs, although some reviews mentioned the need for updates.

The rooms were clean, though some rooms showed signs of wear and tear.

Mixed signals: many guests praise rooms as very clean/immaculate, but several reports note poor housekeeping frequency, unclean utensils, drainage smell and one report calling the place 'dirt'. Overall slightly above average but held back by housekeeping inconsistencies.

Cleaning staff was lazy - didn't replace hand towels, didn't refill coffee.

Many reviews highlight the cleanliness of the hotel, particularly the rooms being clean and comfortable.

Perfect location for fitness enthusiasts, very close to gyms.

Strong positive: repeatedly highlighted as ideal for Fitness Street (gyms, massage clinics, healthy restaurants) and convenient to restaurants and pools. A minority found the location poor, but most reviewers emphasize excellent location for the target audience.

Location was good, only stayed for the location.

Reviews emphasize the prime location in the fitness area of Chalong, surrounded by amenities.

Staff were very friendly and accommodating, though there were some negative experiences reported.

Generally excellent: multiple comments about extremely polite, professional and helpful staff, reception staff described as amazing and friendly; a few isolated reports of uninterested staff but the prevailing sentiment is very positive.

Very friendly and helpful staff.

The staff received multiple mentions for their friendliness and helpfulness, often going above and beyond for guests.

Great food at the restaurant and a nice breakfast included.

Limited but positive mentions: linked restaurant liked by guests and many nearby clean restaurants. Not heavily discussed, so rated at the target overall level with slight positive references.

Standard quality for this hotel tier.

No specific mentions about food were noted, thus assigned the target overall rating.

Great amenities including a pool and breakfast options.

Positive mentions of rooftop view, pool and proximity/access to many fitness amenities; a few minor issues (gym could use fan/air con) but facilities and access are overall a strong point.

Standard quality for this hotel tier.

Amenities like the pool and kitchenette were appreciated, although some guests noted issues with wifi.

Overall good value, but some guests noted the building was older.

Mixed-to-negative: complaints about being overcharged for sheet stains, one guest preferring cheaper nearby options; several guests imply good value but notable negative incidents lower this rating.

Good for the price.

Overall, guests felt they received a good value for their money, especially given the location and services.