Hallstatt Hideaway - Adults only

View and location

Small bed rooms only to be reached with very steep stairs. One of bedrooms can only be ventilated by opening an outside door There is no air conditioning. Kitchen is small kitchenette with small hotel mini fridge. Hottub likely caused severe skin infection at one of our family members Staff communication about luggage shuttle options not clear and timely so we handled the walk to p1 parking ourselves.

Amazing view ,and good stuff

Nie polecam. Obsługa od samego początku stwarzała problemy.

Bardzo skomplikowany kontakt z obsługą hotelu która jest bardzo roszczeniowa, konfliktowa i robi wszystko aby, nie pomóc. Dodatkowo jakuzi na tarasie cały czas się włącza i hałasuje nawet w nocy. Ponadto słychać hałas z innych pokoi. Klimatyzacja nie sprawna.

Sehr schöne Aufenthalt, gemütlich, Frühstück wurde uns am Zimmer gebracht, es war alles perfekt. Personal sehr nett.

الاطلاله كانت رائعه والغرفه واسعه ونظيفه واعجبني الاثاث جميل

اعجبنتي الحمد الله

The room is great and the staff working there were very welcoming.

The person in charge of communicating through Booking.com was unfortunately not very welcoming, which was in stark contrast to the otherwise pleasant experience. When booking the room, we selected the option to pay later, and there was no clear indication that payment had to be completed within 24 hours. The following day, I received messages from the hotel saying that my card could not be charged. This was because my bank had temporarily blocked the transaction as an unknown merchant, rather than an issue with the card itself. What I found particularly disappointing was the tone of the response. Instead of simply explaining the payment issue, the person wrote: “Your card was not chargeable, this is always embarrassing.” I found this unnecessarily rude and unprofessional, especially as the payment issue was not caused by any action on my part. I subsequently verified the hotel with my bank and asked whether they could let me know when they would attempt the payment again, so that I could make sure the transaction would not be blocked. Instead, I was simply sent a payment link with the message: “Pay the full amount now.” The issue could have been resolved very easily with a more professional and courteous approach. Clearer information about the payment deadline at the time of booking, together with more respectful communication afterwards, would have made a significant difference.

Location and views, overall all space for compact town

Staff, service, value all just absolutely terrible. Do yourself a favor an book any of the other wonderful, actually locally run options that have the same views and space for 1/3 the cost and better customer service.

The lake view and staff friendliness. However the admin people were rude in dealing our complaint.

Accommodation description and photos did not match what we booked for and were misleading. Our booking confirmation described the room to have a terrace overlooking the lake which was not the case. Very disappointingly the admin people were condescending and brushed off our complaint.

Phòng ốc sạch sẽ, ánh sáng chan hòa, view hồ, nhân viên quản lý và hỗ trợ dịch vụ rất nhiệt tình và chu đáo với khách hàng

Thích phòng rộng hơn nữa và có ban công

The lake view, room facilities and service.

Lage und Gemütlichkeit

Etwas abgewohnt, Küchenplatte, Bad, unvollständige Küchenaustattung

Most beautiful view! Quiet

Staff didn’t inform me all the amenities of hotel. Also, no offer was made for recommendations for things to do.

Manzara

Portmanto eklenebilir

10/10 — Sve preporuke za ovaj apartman! Smještaj je odličan, čist, uredan i vrlo ugodan. Osoblje izuzetno ljubazno i uvijek na raspolaganju. Sve je bilo vrhunski i sigurno ćemo se ponovno vratiti. Hvala na predivnom boravku!

Pobyt niestety okazał się dużym rozczarowaniem, szczególnie biorąc pod uwagę wysoką cenę noclegu, która zupełnie nie odpowiadała standardowi. Na plus zdecydowanie można zaliczyć piękną lokalizację i widok – to jedyne elementy, które spełniły oczekiwania. Niestety czystość i stan apartamentu pozostawiały wiele do życzenia. W łazience unosił się nieprzyjemny zapach moczu z toalety (geberit), zasłona była na końcu pokryta pleśnią, koce miały bardzo nieprzyjemny zapach. W pomieszczeniu i na zewnątrz było dużo kurzu i pajęczyn. Z deklarowanego zestawu kosmetyków dostępny był jedynie żel pod prysznic. Lodówka nie działała. Dodatkowo jacuzzi – podczas korzystania element filtra wpadał do wody, co budziło duży dyskomfort. Wyposażenie opisane w ofercie znacząco odbiegało od rzeczywistości – wiele rzeczy po prostu nie było dostępnych. Zgłosiłam wszystkie uwagi opiekunowi obiektu jeszcze w trakcie pobytu. Zapewniono mnie, że problem zostanie rozwiązany, jednak poprawa była minimalna i niewystarczająca. Podróżuję często i rzadko wystawiam negatywne opinie – to pierwszy raz, kiedy czuję tak duże rozczarowanie. Piszę tę opinię, aby przyszli goście mieli pełny obraz sytuacji i nie zostali potraktowani w podobny sposób.

Wygląd samego apartamentu jest bez zastrzeżeń poza, okropna jakość obsługi i brud za który obiekt powinien się wstydzić.

Vsicko e super

Vsicko e super

가격이 비싸지만 다시가면 또 묵을 거에요

The room and its view was stunning. the staff gave us a warm welcome and made our stay feel very special. Halstatt itself is beautiful- quiet at the time of year we attended. the use of the sauan was lovely and the breakfast was a real treat.

the bathroom in our room had mould around the window and on the wall- it was also opening onto the terrace of a neighbouring room so wasn't so private.

We’d great time to relax, beautiful views, silence, private sauna and jacuzzi, we would love to come back!

for the room I stayed in, a hidden door in the bathroom that leads to another room can be very annoying, the kitchen did not have a hob, it would have been nice to be informed but for the rest everything is ok

for 520 euros a night I would have expected something more, the view makes up for the price a bit

The location was amazing, the place was superb, and the staff were so friendly. The best place I've ever stayed!

That I didn't stay longer

Struttura molto vicina al centro comodissima, panorama stupendo su Hallstatt.

Siamo arrivati in casa e non avevamo la cucina come descritto perché era rotta, ci hanno poi dato una cucina dietro la nostra camera, separata da una porta dove poteva entrare nella nostra casa il personale ogni qual volta perché non c’era una chiave che divideva il nostro appartamento con l’altro, quindi questo ci ha infastidito molto. Il riscaldamento niente male, si può migliorare anche perché le temperature sono molto basse. La vasca idromassaggio quando siamo arrivati era sporca, su richiesta poi è stata pulita così così, ma su queste cose esigo massima pulizia. Quindi la pulizia non è delle migliori, quindi il prezzo pagato è troppo rispetto alla struttura.

أسوء مكان في العالم ولا يوجد مواقف ولا يتم المساعده في دخول السياره إلى السكن لتنزيل الحقائب

👍

階梯太多 行李太重

民宿料理聚會

階梯太多 要扛行李

Very beautiful decorate, modern, have kitchen

- when walk up to hotel little hard for carry luggage - some room Kettle broken, or Coffee Maker out of order

Nice place and good location. They really try to sell you on their National Geographic status, which is cool but doesn't mean much when it comes to comfort. I wasn't super impressed with the property given it's price tag, but the stay overall was good. Only odd thing was check-in, we weren't asked for ID, Passport etc... we just showed up gave our names and were shown to our room...

Very spacious room with beautiful view of the lake. The TV, safe and some bathroom lights were not working and were not fixed.

This Hideaway is amazing! Unique and fabulous! What a view!!

Wow! One of the best hotel stays we’ve ever had. You could not beat the view from our room directly over the lake. It was stunning! The staff was so courteous and welcoming. The suite was clean, enormous, had so much character and was comfortable. The location was ideal and breakfast brought to us on a rainy morning was the perfect ending. Highly recommend!

Grande chambre, personnel adorable. Espace jardin privée au bord de l’eau est excellent. Petit déjeuner copieux excellent.

Soyez informez que pour s’y rendre vous devez monter plusieurs escaliers. La propreté de la salle de bain pourrait être grandement améliorée.

I want to give this 3.75 stars but 3 is to low but 4 is too high in my opinion (for the price at least). The room was quaint and cozy - maybe a bit older than I imagined from the pictures but nothing disappointment. The view of the lake from the windows was beautiful. My biggest complaint was the lakeside garden. I was actually REALLY looking forward to spending a few hours relaxing by the lake - one of the reasons I booked this place and it was SO BAD! First of all - it's a 10 minute walk away (maybe I missed this information when booking but this was a surpirse). Secondly, it looks NOTHING like the photos. Completely overgrown and looks like it hasnt been kept up with in a year. Bird poop on all the chairs, etc. I left immediately and was pretty disappointed. Only other oddities that are important to note - the stairs are really steep (no worries - i somewhat expected this in Europe) BUT you have to take your shoes off anywhere inside and it feels like the slippers are a little too slippery for the stairs. I was nervous I would fall! Also i'm not a huge fan of removing my shoes in public or putting on other slippers so would have been nice to know in advance but I can overlook this. I also couldnt shut 1 of my windows because there was a weird vent (that wasnt connected to anything) block it. Luckily the weather was nice and the town was safe and quiet enough that it didnt matter. It was a great location though but the outdoor garden was pretty disappointing.

We rented two separate apartments including the luxury suite with deck/hot tub/kitchen. The views were spectacular and the rooms quite comfortable. Private garden/swim area was a bonus we were not aware of when we booked. It's an enchanting location, and our hosts were gracious and accommodating.

Shower floor/bathroom could get a little slick when someone showered, and I always appreciate a little extra tea!

Wonderful staff, nice room with beautiful view, close to nice restaurants and attractions. Complementary wine and snacks are a plus and making us feel very welcomed!

I can’t recommend Hallstatt Hideaway enough! I arrived early and was able to keep my luggage with staff and checked in later. I had the most beautiful spacious room with a view of the lake that was breathtaking! Staff were so friendly and helpful. Breakfast was amazing delivered to my room with so many options. Hotel is steps away from the market and main shops and dining. I will definitely stay here again!

La chambre, la vue, le jacuzzi

Le prix !!!!! Nous pensions que le petit déjeuner (19.- par personne) et le Sauna 35.- par personne serait compris dans les 500.- de prix pour la nuit !!! Cet établissement est un attrape asiatique !! Si c’était compris dans le prix je ne dirai rien mais là c’est franchement abusé ! Et j’ai l’habitude des grands établissements…

Nice stay even if you need to park far and walk a way with your luggage!

Very cute and comfortable room.

Too hot. No aircon

Perfect location - overlooking the lake and village

Only the view of the room was great, as well as the private Jacuzzi in the terrace of the room.

The room does not have any air conditioning or air circulating system, which is unacceptable for this range of money. Also, there is no reception, nor any staff that you can communicate with. Everything was like a self-service.

房間設備很不錯 水質也好 但飯店應該通知少帶行李 因為飯店需要爬很多樓梯 帶行李是很大的負擔 飯店方也應該提供行李從停車場拖進飯店的運送推車 因為路程實在太長(約20分鐘) 住宿樓梯陡峭 有年長者或行動不便非常不適合

You can’t beat the location and quaintness of this room. It was like staying in the guest room of a friend. Everything wasn’t perfect, but it was luxurious and they made sure we were comfortable. The best part was a delicious breakfast brought up to our room. We ate with the windows wide open and the view was perfect! Kopila and Suni were wonderful hosts!

酒店的硬體很好，但是軟體的服務品質還有房間設計在安全性上有大的問題. 1）住戶需要自己提行李上泊及高達4層高樓的閣樓建築. 沒有事先溝通 沒有電梯也沒有服務人員. 2）臥房進出需要用一個角度幾乎垂直的的爬梯 非常危險. 設計上有安全隱憂. 不適合全家人 3）唯一的服務人員 態度傲慢 沒有服務的意識

房間非常大，清潔舒適。配備的電器、衛浴設備都非常好。 早餐豐富好吃。

Excelente hotel, la atención fue divina! Si no recomiendo el desayuno muy caro vs lo q uno recibe

Beautiful location and view. Rooms not comfortable. Bathroom had no outlets. Room was not what I selected. Over priced.

Amazing views across the lake in a wonderful location. Extremely comfortable and cosy accommodation. Delicious breakfast brought to our room.

Steep steps up to the room. 10 min to waterfront garden.

Beautiful views and a nice place to stay with a few caveats. We stayed in upper room with hottub. A few things didnt work (only 1/2 hottub jets). Our stay was interrupted with a dishwasher swap. Stairs were very steep to loft bedrooms. We were told to consider ourselves lucky to be able to stay there. They did try to compensate with bottle of wine but it was the.end of our stay. Pack light because its a hike to get to up stairs.

*BE AWARE !!!!!!!! False advertisement on the view! Where do I start?This property has 3 bedrooms…I can only speak for mine.At a really high rate per night, the beautiful pics from the website with a balcony view???? NOPE! There’s a limited view from the very 3 small windows in the room. The balcony??? Not existent! It’s 3 iron chairs in front of the laundry room with a recent constructed house and roof RIGHT in front of it OBSTRUCTING ALL view from the lake and mountains .Then front desk tried to tell me they haven’t updated the website cause it’s “new construction “ ( the house is almost finished so plenty of time to have updated it) so my only night in a magical town truly ruined. This is after I canceled a cheaper place with a fantastic view for this one because of the balcony views on the website. The sauna??? Have to book and pay extra for it! The taxi the called for me the next morning departure? Oh they canceled 5 mins before it was supposed to show up so I had to carry all my suitcases for a 15 min walk back to the parking lot! Austrians are not running this inn and the service is awful. The inside I guess was pretty enough although not worth the money with no view and the bathroom curiously enough had a Dyson blow drier but no shampoo or conditioner. Save your money go ELSEWHERE !

Had a quick, lovely stay for one night in Hallstatt. The hotel is very quiet and secluded, with a beautiful view of the lake. Roshni, our host, was wonderful and was able to answer all our questions and arranged storage for our luggage.

The apt is superb … the view and the service from Roshni and the team are all superb . I would definitely back

Great location in the middle of everything but off the main street, which is a bit of a madhouse. The accommodations were very quiet and staff friendly. Also, they have a nice property on the lake with garden, that was quiet and no one there! Highly suggest the restaurant a couple doors down with outdoor seating not on the main drag. Hiking in the hills past Salt Mine tour is HIGHLY suggested. No one is there with many waterfalls, rushing rivers and incredible scenery. Avoid the crowds and you’ll have a pleasant stay!

The room we had was delightful, and the people hosting us were amazing with fantastic communication. We were a little early for check-in so they let us leave our bags with them while we went for some food. When we got back to check-in, they'd not only take the bags to our suite, but also decorated it for us with balloons and petals (it was a surprise visit for my wife) The room was cleaned every day and the facilities there was very good (the shower was amazing). The location within the town was great, close to everything but off the beaten track so very little noise from passing tourists. The only negative points I could possibly come up with would be that personally, there was not anywhere comfortable to 'lounge' in the room, it was either the bed or the dining table. And there were signs beginning to show in places that some of the decor is getting a bit tired. But to be honest, I really couldn't fault it otherwise.

We stayed in the room called wald. Had a lovely stay from the warm welcome with chocolates and wine to the huge bathtub with plenty of amenities. The breakfasts were really beautifully put together and served in room which we liked. We were really grateful for the attentive hosts who even went out of their way to get us decaf coffee when requested. The room was very clean and was much larger than we expected. The views were spectacular from the windows.

Old need a revamp and some major upgrades

View

The cutest hotel ever, and the host was amazing. It was an incredible stay I wish I could have stayed longer !!

Awesome little hotel that is central to everything!

There’s no better place to stay in Hallstatt. Luxury accommodation, great service and best view you can ask for .

Most amazing hotel room in all of Europe! Very convenient and relaxing. We had a wonderful time.

Views were stunning! Would absolutely stay here again. We were traveling from US so we were a little unsure where to get our key as there was no apparent front desk but thankfully our phones worked and we were able to get in touch with someone to meet us. I recommend calling ahead to discuss a check in plan. Such a gorgeous spot!

Nothing

The worst experience ever, the host is crazy!

There was black mold and yellow staining throughout the entire shower and bathroom. Pieces of the flooring was missing by the kitchen and bed.

Stay was a picturesque fantasy view with charming B&B elements in the house. Charming hostess and beautiful breakfast. Minor issues with TV remote not working so TV did not work. Hostess was lovely. Said we could reach out to them for anything, but was unclear how to do that once we made it to our room as the house is not clear about where the hostess stays or how to get in touch.

Hallstatt is an amazing place with great natural beauty. The hotel's rooms that face the lake are good as you can clearly see the lake. My room was spacious and clean with the aforementioned great view. Also took a look in the suite with the jaccuzi and the balcony, which is an amazing room.

-The hotel is clearly not in front of the lake. It is near it, but the village is too small, so I can not consider the hotel in the front. -This brings me to the price/quality ratio. For where it is and what it is offering it is extremely expensive. Hallstat is generally quite expensive but this hotel has higher rates than most others hotels I found. -Too many stairs for the rooms, if you are carrying big luggage, think about going elsewhere. And if you consider that from the place where you park the car till the hotel it is more than 1km, then carrying luggage is exhausting. -Did not have power for a few hours the first day, but I think it was an independent incident. -For the first time in my life I saw a hotel asking to be paid upon arrival and not during the check out.

Fantastic location, great privacy, incredible views. Much more relaxing than chasing the ferry or buses for day trips. Incredible and attentive personal service and great amenities. Would definitely stay here again.

We visited Halstatt over the Christmas holiday and fell in love with this gem of a town. While it is a bit overrun with tourists at this time of year, Halstatt Hideaway is set above the hustle and bustle and always offered a quiet escape. We stayed in the green suite and had beautiful views of the lake and town from our windows. Breakfast provided by the staff was a treat each morning. If you're planning on visiting during Christmas, beware that a lot of shops and restaurants are closed, so you'll need to plan ahead. Put Halstatt and Halstatt Hideaway on your bucket list...it's the type of town you can't get lost in and beauty lies down every tiny street and around every corner.

The owner of the property was easy to communicate with prior to our stay, and ensured someone would be there to check us in when we arrived from the ferry. It was a nice, private location away from the “hustle and bustle” of the daily tourists. The hot tub was an excellent touch and the view from the place was unmatched.

DO NOT STAY HERE! This was one of the most horrible experiences I have had dealing with customer service. The owner of the property made personal insults when I needed assistance. There is a significant amount of construction right in front of the property that destroys the view and there is rotting in the bathroom. The listing states the rooms are soundproof and they absolutely are not - we could hear lots of noise from other areas of the property and jackhammering right outside our window from 7am before sunrise. The owner refused to assist and threatened to involve her lawyer when I requested a partial refund for the misleading information on the listing. The owner was also awful to her staff member in front of us and refused to help in anyway. They said that my complaints were a “personal problem” despite many other guests complaining about the same issues. Again, DO NOT STAY HERE - plenty of better ways to spend your money and much nicer accommodation in Hallstatt which is beautiful.

Location. It's overlooking the beautiful lake and mountains, but the construction site right in front of our door was obsructing our view.

This has been by far the worst experience we have ever had while traveling. - Horrible noise: the construction site was literally in front of our window and the noise was unbearable, constant drilling into your head, workers watching through your window, zero privacy. The worst thing is that nobody, at any point, notified us that there is construction in front of the room, otherwise we wouldn’t book this place. - Bad smell: there is a stale smell of sweat in the room and from the bathroom ventilation there was a smell from the kitchen of fried food which we couldn’t air out because it was coming from the ventilation. - Door in the bathroom: there is a door in the bathroom from which they can come in and we can’t lock it. - Dirty bathroom, floors and utensils: yellow stains on the bathroom walls and floors. Floors have holes and the utensils were crusty. - Bad communication with owner: after we checked in, we tried to find staff to talk to but nobody was available for 20 minutes we had to wait outside in the cold in front of the lobby, then they told US to contact the owner. We messaged the owner that construction, noise, smell and dirt is unacceptable and that for almost 500€/night, this is not the advertised "luxury and peaceful" experience we paid for. We left the apartment withouth touching anything and requested a refund. The owner didn’t reach back the whole day and only texted us in the evening (after we reported to Booking what happened and they contacted her). She told us that the bathroom is not dirty and that the noise and construction is a part of "everyday life". She was however horrified with the smell and we ended up getting a 40% refund. She told us that it's more that she "needed" to refund and then never responded back.

The view from a window in the morning was great.

Very far from thenonly parking in Hallstatt (def not walking distance). Our room had door to somewhere, where the someone could come in from the other building( scary). TV did not work and was so small, you wouldnt want to watch it anyway. We booked this place on our way from Italy to spoil ourselves with spa and sauna and a very expensive apartment and we came to a dissapointment. Def not worth the money they are asking for and never want to come there again.

The view of the facility was just beautiful.

First of all, I can say the indifference of the authorities, the inadequacy of the facilities in the room regarding water etc. and the rooms not being very sterile. Also, although we went on the weekend, the renovation and noise in the backyard was very upsetting. And unfortunately, there were a lot of renovation workers who saw the inside of our room. The hotel authorities did not provide any information about this issue, and unfortunately they did not intervene. In short, it was a very indifferent hotel.

What an absolute picture perfect village and amazing hotel. The Hallstatt hideaway was incredible. It felt like fairytale. Highly recommend. One of the nicest spots I’ve ever stayed or seen.

Parking was a pain, and a bit too far. Especially in the rain.

Hallstatt is a fairy tale place. Hallstatt Hideaway is beautiful and we were treated very well. We highly recommend!