12 Töne
12 Töne, Gertrude-Fröhlich-Sandner-Straße, 1100 Vienna, Austria- Made
- Public Art
- Sight
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Amenities
Novotel Wien Hauptbahnhof offers a sauna and fitness centre for guests to unwind and stay active during their stay. The on-site restaurant provides a convenient dining option for visitors.
Comfortable Accommodations
The rooms at Novotel Wien Hauptbahnhof are equipped with modern amenities including a flat-screen TV and private bathroom. Some rooms even have a cozy seating area for relaxation after a long day of exploring Vienna.
Convenient Location
Situated just 800 metres from Belvedere Palace, this hotel provides easy access to top attractions like Vienna State Opera and Stadtpark. With Vienna International Airport only 15 km away, Novotel Wien Hauptbahnhof is the perfect choice for both leisure and business travelers.
Book your stay at Novotel Wien Hauptbahnhof now to experience a blend of luxury, comfort, and convenience in the heart of Vienna.
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
PAID
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
24 sqm
City View
In-room amenities
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
31 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide), Sofa bed (Variable Size)
Room details
24 sqm
City View
In-room amenities
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
45 sqm
City View
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
2 Twin bed (90-130 cm wide)
Room details
24 sqm
City View
In-room amenities
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Double bed (131-150 cm wide), Sofa bed (Variable Size)
Room details
24 sqm
City View
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
24 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
24 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
フロントの若いスタッフがフレンドリーで良かった。 快適で清潔なベッド、大きくて見やすい鏡があり、ウィーン中央駅を見下ろす景色もアクセスも最高でした。 ミニバーやスリッパがサービスなのも良かったです。着心地の良いバスローブと、スチーマーも置いてありました。
良くなかった点というのは特に見当たりませんが、宿泊費がもう少し安ければ満足度がさらに高かったかもしれません。
Breakfast was versatile. Aleksandra on the reception was great.
Excellent location, modern, AC, lovely staff.
Nothing.
The staff was very helpful. A clasp on my hiking sack snapped, and I was recommended to an excellent shop. The building is very clean & quiet, even though you are literally right next to the train station.
Good location near train station. Comfortable beds.
There was a split between the glass doors of the shower, so when it was uses, the floor became totally wet. Not a good experience after each shower.
Close to transportation. Stayed here due to late train. Was fine. Not exceptional , not bad.
Sie Lage am Hauptbahnhof ist super . Freundliches Personal. Nette Lounge.
The hotel’s location was excellent, with easy access to buses and trains just a few minutes’ walk away. The breakfast was decent.
The room was very cramped, and the carpet was dirty. The bathroom door lock did not work properly, even after we reported it. There was also a lot of dust and unusual buildup in the bathroom ventilation, which raised concerns about cleanliness, especially as we were travelling with young children. The service was disappointing too. When I asked a staff member to toast some bread, she made a face and walked away, which felt dismissive. At SEK 5,000 for two nights, the stay did not feel worth the money. Overall, it was a very disappointing experience.
When travelling I always am on the lookout for a hotel near the railway station. I wasn’t disappointed. On arrival I explained we needed an extra night, the receptionist was most helpful and reassuring as the day of arrival wasn’t booked. We did get a room and it was arranged to be used for the second night. All staff were friendly and helpful. Breakfast was a right good treat. Plenty to eat from a wide selection. On departure it was handy to see a screen giving the departure times of trains.
Very little. More teabags and milk in the room. But then I guess we could have asked.
Viyanadan Prag’a trenle gitmek üzere oluşturduğumuz planda novotelde tek gecelik konaklama yaptık. Temiz, rahat ve istasyona aşırı yakındı Yagmur yagmasına ragmen islanmadan kapisindan girebildik öyle düşünün, konum itibariyle boyle bir gecis noktasi ariyorsaniz oldukca yeterli bir alternatif olacaktır. Tren biletimin çıktısını almak için de destek oldular, çok teşekkürler.
frigobar free
Location convenience. Easy to hop on public transportation . Gym is small but at the top floor that makes it up for it. Great view.
Smokers are too closed to entrance . Very disturbing.
Desayuno inmejorable. Limpio. Al lado de la estación de tren. Personal muy amable
Habitación pequeña para 4 personas
Sie LAge vom Hotel ist perfekt - alle Bahnen (S-Bahn,U-Bahn,...) alles in der Nähe
Zusatzbett war leider nicht sehr bequem für unsere Kinder!!!!
Lage top, Hammer Aussicht, das tolle grosse Zimmer. Auch das Frühstück ist top. Immer frische Leckerein. Und die Minibar ging auf das Haus. Auch die Kaffeemaschine im Zimmer war wunderbar.
Etwas Lärm vom nahen Bahnhof. Doch das muss man in Kauf nehmen
The location
Not clean and a/c not working
Hotel bardzo dobrze wciszony. Bardzo czysto.Przyzwoite śniadania. Super lokalizacja w odniesieniu do zabytkowego centrum.
Position position position !! Arrived by train with luggage from airport, walked a couple of hundred metres and you’ve arrived . Back to station for train into centre to explore, back for the night then 200m to the station to travel on the next day.
Completely without atmosphere but did the job. Wouldn’t stay for more than a couple of nights.
Ein wunderschönes Hotel, zentral, super Lage, sehr sauber, ausgesprochen freundliches Personal.
Frühstück ist a bissl teuer für meinen Geschmack
Tudo excelente. Localização para quem precisa da estação é ótimo. Café da manhã maravilhoso Vamos voltar
Proximity to the main station and the staff was welcoming and accommodating
La ubicación del hotel es inmejorable al llegar en tren desde el aeropuerto, dado que el hotel se encuentra nada más salir de la estación central de Viena (Wien Hauptbahnhof) y a escasos minutos a pie del palacio Belvedere. El desayuno fue excelente, contando con múltiples opciones para elegir. Hay también una fuente de agua al lado de recepción donde se pueden rellenar botellas de forma gratuita. La habitación era cómoda, luminosa y silenciosa. A pesar de contar el hotel con 19 plantas, los ascensores funcionaron relativemente bien y no había que esperar casi nada a que viniesen. Tanto el check-in como el check-out fueron rápidos y existía la posibilidad de dejar las maletas tras el check-out para recogerlas más tarde.
Todo. Las vistas del gimnasio,limpio, el desayuno espectacular. El baño impecable. Justo al lado de la estación de tren,al centro llegas en transporte público en 15 min
Habitación pequeña para 4
Lage, Ausstattung, Frühstück alles top! Was mir persönlich sehr gut gefallen hat, ist das Spielzimmer direkt neben dem Frühstücksraum bzw. der Bar. So konnten wir am Abend noch was trinken bzw. frühstücken und unsere Jungs waren beschäftigt. Finde das Hotel sehr schön, Personal war sehr freundlich. Wir kommen wieder
Ich fand es zu warm im Zimmer und die Klimaanlage auf der höchsten Stufe war recht laut. Sonst war das Zimmer aber schön und die Betten gemütlich
The only positive thing was the breakfast, open buffet and many options with nice foods
The staff were indifferent. Hotel concept was built to meet the requirements at minimum level, so there was no refrigerator, no mini bar even a phone to call the reception. Although there was daily room cleaning the room was not cleaned properly. There was no daily water provision in the room, and expectations was to use the faucet available in the bathroom which is not so hygienic. The hotel is location far away from the center of city. There were no available desk and chair in the room.
Location to train station & tube Comfy bed Breakfast quality & choice Large shower plenty hot water & power Free toiletries Large towels Tea/coffee facilities in room
Staff not majorly pleasant or attentive upon arrival at reception desk. Upon checking in 2 pleasant ladies & v helpful as checkin not available until 3pm but kindly told us where to leave luggage so we could go exploring Vienna. Checking out kept waiting too long & only one person manning the desk. No milk in room on tea/coffee tray Asked to move from outside seating area (which was empty) as we were consuming a wurst dog sandwich purchased elsewhere!!! 🤔 not great customer service, we may have ordered drinks if not approached in this manner.
Muy buena ubicación y buen desayuno
Res
Tesis gayet temiz ve güzeldi. Tek sıkıntı 2 yetişkin ve 2 çocuk için oda çok küçüktü,
Lokalizacja
Brak ciepłej wody w hotelu po wielogodzinnej podróży.
Konum Temizlik Kahvaltı
İki ayrı yatak için birrkaç kez mail attık ancak iki bayan olarak aynı yatakata yatmak zorunda kaldık
Room was big and Bed was very comfortable. My room was upgraded so mini bar was free which was very nice. It is very close to Hauptbanhof Station so convenient access to anywhere is possible. A 6 stop tram ride will take you to the city center. About 20 mins to the airport via train. Gym was nice, Lounge is big with a huge screen, good to watch football with friends.
Breakfast is very expensive, Two people can eat outside at the train station very well for the price of one at the hotel. Toilet seats are very small. They need the seat with a thicker seating ring. Elevator is ugly. need to redesign the elevator, probably remove the mirror from the back and put some art work or something maybe work with lights or an elevator music perhaps.
Wszystko dobrze, wygodny i bezpieczny parking co ważne w tranzycie nad Adriatyk, obok piękny pałac Belweder, polecam
Room was spacious, comfortable. Loved the gym availability. Hotel entrance/foyer had a nice vibe. Excellent staff. 2 minute walk to Central station for train & meals.
Maybe a little fridge would be good.
Konumu muhteşemdi, tren garında mağazaların olması da avantaj sağladı. Viyana’da ulaşım ağı çok iyiydi zaten ama otelin garın hemen yanında olması daha da kolaylaştırdı.
Very well set up and close to the Vienna central station, a 5 min walk away. Also close to the grocery store Billa. Very convenient and good value for money
Would be great if they had a mini bar or fridge in the room.
Colazione, posizione e spazi comuni
Very good loation , easy to get arround
The room had a bad view .we asked for two beds but got one
It's the best for the tourists 8
Close to the buses train tour bus and the service is excellent
Sniadania i lokalizacja
Right at the main railway station - train, metro and trams close. Standard international brand hotel, nice and professional. Superb breakfast, however very expensive. Sauna, rest area and gym with a great view of the city.
There were not enough receptionists for a hotel of such size - there were almost always rather long lines at the reception. Obviously fro 4 people, the double-rooms are quite small but OK. What I don't understand is the rooms have an expensive, big, modern smart TV but the smart functions are disabled, so... no streaming services evailable. One elevator was out of order, so sometimes you had to wait for long. Again the breakfast is great, not so sure it's worth the super high price, though.
ロケーション
以前にあった冷蔵庫がなくなっていた
Location, breakfast, Wi-fi, elevators were very fast, waiting time was surprisingly short
There could be one small chair in the room
Curatenia. Locatia. Personalul.
-
Tutto perfetto
Nulla
Kahvaltı yoktu kahvaltı verin
Kahvaltı yoktu
All good, excellent location, hotel staff attentive
All generally good though lobby area was a little untidy at times
Location to railway station
Breakfast was expensive compared to other similar stays
Alles war super!
Sehr schön und sauber
Leider war kein Kühlschrank im Zimmer
Yeri çok güzel temiz
Odada terlik yoktu
Konumu modern ve temiz
Kahvaltı yok
The size of the room was impressive for 2 adults and 2 children. Everything was super clean . For me personal, breakfast it's one of the most important meals and I was super excited to see so much diversity. It was something for everyone no matter how diverse or simple you are eating. For me even it was a short stay i would say it was a lovely experience.
N/A
قريب من محطة القطار فيهامطاعم ومحلات في المحطة تفتح حتى 11 ليلا
المكيف سىء جدا جدا والواي فاي لا تصل للغرف. عدم وحود مواقف رخيصه
Otel konum olarak çok iyi, merkez Tren istasyonuna 100 metre mesafede, içinde çocuk oyun parkı olması mükemmel, temizlik iyi, otel girişinde soğuk su var ve ücretsiz.
Ho soggiornato con i miei bambini piccoli, nella struttura c’è una sala dedicata ai bambini in cui possono giocare e divertirsi mentre noi genitori ci prendiamo un drink al bar. Posizione ottima. Personale ottimo.
Sehr schönes Zimmer.
Es war eigentlich alles perfekt
ウィーン中央駅が目の前で、翌朝の列車移動に非常に便利でした。ホテルの水道水が安心して飲め、清潔で快適な滞在でした。
Modern comfortable with direct connection to airport for early start.
Nothing
Sehr nettes und zuvorkommend Personal, üppiges Frühstück, sehr lecker und alles frisch, viel frisches Obst, toll!
Tolle Regendusche, da es aber keine Dusche, sondern eine Wanne war, leider etwas schwierig zu bedienen.
Amazing location. Good hotel design. Good Sauna. Medium breakfast caffe options.
The staff were often busy and difficult to reach. There was no phone in the room, so you had to go all the way to the reception whenever you needed assistance or leave a message online, with an unpredictable response time. Many basic amenities and accessories, such as water, slippers, and dental kits, were not readily available and had to be requested. There was also no iron in the room; instead, there was only one designated ironing room located on the underground floor. Cleanliness was a concern. I noticed several unclean spots on tables and the water jar, and there was even hair in the food.
Tren garına yürüme mesafesinde olması konum açısından bizim planımıza çok çok uygundu. Odalar temiz ve konforluydu .
早餐非常棒, 這樣的住宿價格含早餐非常的划算, 飯店非常乾淨新穎 離車站超近, 未來有機會絕對會再次到訪
Not any
-TOP Frühstück, sehr Umfangreich. -Angebot für Kinderubterhaltung (div. Kleinigkeiten beim Frühstücksbuffet aufgelegt und Spielraum nebenan -Koffer Aufbewahrung möglich
-Keine Säcke in den Mülleimern. -Kühlschrank im Zimmer wäre wünschenswert
Clean, good place, great bed. Large bathroom. Great for the money
Czystość i lokalizacja
Konum, temizlik, çalışanlar
Lokalita
Jednu noc se to dalo. Celou noc odporně vrčela klimatizace
Nahe beim Bahnhof, ausgezeichnetes Frühstück
Viele Menschen, da sehr großes Hotel.
מלון חדש ויפה, נקי, ארוחת בוקר מעולה, מיקום נוח קרוב לתחנה מרכזית יש ג'ימבורי נחמד לילדים
Tesisin temiz oluşu ve tren istasyonuna yakın oluşu en olumlu yönleriydi.
Odalarda terlik ve buzdolabı gibi temel bulunması gereken eşyalar yok.
Piękny nowoczesny hotel, parking trochę drogi.
Czystość
房間空間大格局好,地點超級棒
沒有
Konum mükemmeldi. Her yere ulaşım cok rahattı. Temizlik, yemekler, oda konforu cok iyiydi.
Oda da buzdolabı yoktu.
일단 위치와 시설 모두 너무나 완벽하고 좋습니다. 주변에 음식점이나 편의 시설이 많아 너무 좋았어요. 특히 고층에서 바라보는 비엔나 시내 뷰는 너무 멋졌어요. 다음번에도 꼭 이곳에서 묵을거예요.
없어요.
Hotel molto moderno, con stanze ampie e ben fornite; colazione ottima e varia in una sala grandissima e moderna. Abbiamo apprezzato la vicinanza con la stazione centrale per arrivare in centro con la metro e la pulizia generale. Ottima scelta per visitare la città con la famiglia.
La posizione non è centralissima, ma comunque vicina alla stazione centrale (per prendere la metro e i treni).
Super lokacija,blizu tramvaja/metroja,/busa.ponoci in cez dan se dogaja,pol ure prs do mesta,čisto.
Overall, I had a very pleasant stay. The breakfast was delicious and of good quality, although the selection was almost the same every day, so some rotation would be appreciated for longer stays. The gym was excellent, especially with the beautiful view, which made working out very enjoyable.
A few things could be improved. Coffee and tea were only provided on the first day and were not replenished during the rest of my stay. Also, there is no refrigerator in the room, which is important to know if you need to store food or medication that requires refrigeration.
Non ho fatto la colazione. Far pagare la colazione 30 euro mi sembra un pò esagerato. Letto pefetto.
Si potrebbe abbassare il costo del parcheggio.
Muy bien situado si llegas en tren
Todo muy bien
ארוחת בוקר מפנקת, חדר נוח ונקי
Good Location, they have a excellent restaurant in ground floor , Staff is nice, hotel is well kept and clean, its just infront of main station, good restaurants and taxi and bus services are easily reachable
No water bottles in the room , we have to buy them
Tutto perfetto. Camera comoda e pulita. Colazione molto completa e di qualità. Attaccato alla Stazione con possibilità di prendere mezzi per andare dovunque. Aggiungi che la stazione è una città nella città con tanti negozi d servizi a portata fi mano. Consigliatissimo.
L’assenza del frigo bar nella camera.
The hotel’s location was excellent, right next to the main train station. The breakfast was fantastic, with a great variety of options. Overall, I did not notice any significant shortcomings. When we first entered the room, there was an unpleasant smell, but when I reported it to the reception, they immediately changed our room and provided us with another one without any issues.
There was nothing I disliked.
Great location, RIGHT next to Wien Hauptbahnhof. Staff happy to keep our luggage after checkout, until our train. Room tidy/clean and in good order.
Місцерозташування ідеальне! Чистота в номері! Зручне ліжко. Шикарний сніданок. Вид зі Спа на все місто!
Один мінус витікає з плюса розташування. Вікно виходило на вокзал, то при відчиненому було гучно, але шумоізоляція вікна чудова.
Its location
The rooms were quite far from each other, which was inconvenient for us as a family.
Com o preço que cobraram , não terem considerado a invlusão do pequeno almoço, pois à minha familia inglesa, pagaram menos com pequeno almoço incluido. À minha familia portuguesa, a mesma coisa com pequeno almoço incluído .
Great location near the main train station. Great, rich breakfest selection. very good value for money
Small room for a family of four
Frühstück
Kein Kühlschrank
فندق عصري وقريب من محطة القطار
لم تتوفر غرف بأسره فرديه
Domnisoara de la receptie, check in ul rapid, micul dejun, etc
Nu avem nimic de obiectat!
역세권~~~ ㅋ 중앙역 2.3분 거리 기차로 이동하실 계획 있으신 분들은 강추 물가가 비싼 빈에서 가성비 갑인듯~~ 밤 늦게 온수가 고장나서 찬물샤워한것 말고는 퍼펙트헀음
駅から近く綺麗で快適でした。朝食ビュッフェも良かった。
コインランドリーが無かった。
El personal y la limpieza
No tenía frigorífico la habitación
La ubicación es muy buena
La bañera es muy alta y peligrosa.
Все!! Мы приехали рано в 10.30, и нас сразу заселили , большое спасибо
The service, food and cleaning
Umisteni vedle hlavniho nadrazi, v blizkosti stanice metra. Velke + bylo, ze nas ubytovali drive nez bylo napsane. Pokoj sice mensi, ale na prespani stacil. Vyber na snidani pestry, prostory velke, nikdy jsme nestali frontu. Vsude cisto. Personal usmevavy.
Nic
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.31/10Several reviews mentioned cleanliness issues, particularly with the housekeeping not thoroughly cleaning the rooms.
Service
9.28/10Most reviews indicated positive interactions with staff, highlighting their attentiveness and helpfulness.
Location
9.32/10The hotel is conveniently located near the train station and offers great transit accessibility.
Room Quality
8.77/10Rooms are described as spacious, comfortable, and quiet, contributing positively to the guest experience.
Amenities
8.8/10Amenities such as the fitness room and breakfast offerings received positive mentions.
Value for Money
8.26/10Guests feel the hotel offers good value for the price, although some expect more based on hotel star rating.
Food and Beverage
8.31/10Breakfast options were generally well received, but some guests felt there could be more variety.
Overall Experience
8.78/10Most guests expressed high satisfaction with their overall experience at the hotel.