Mezzo Hotel vs Similar Hotels

The room was clean and comfortable.

Concerns about the size and lack of windows in some rooms.

Rooms are described as small but generally comfortable and clean with good views and strong showers; some complaints about wear-and-tear, sink clogging, AC/TV issues and lack of in-room phone or mini-fridge.

Rooms were decent but some complaints about the air conditioning and overall tiredness.

The room was clean and comfortable.

Mixed sentiments regarding cleanliness, with reports of outdated facilities.

Mostly praised as clean across many reviews (rooms and bathrooms described as clean); a few mentions of stains, holes in sheets and an isolated comment that a room was not clean.

The towels provided were discolored and the bathroom lacked basic safety features.

The location was perfect for getting around.

The area around the hotel has dining options within walking distance, adding to convenience.

Highly praised for proximity to Ayala Mall, shopping and transport; many guests emphasize the convenient, safe location.

Very accessible location, close to malls.

The staff's warmth made our stay extra special and they were friendly and attentive.

The staff is consistently described as friendly and accommodating.

Consistently highlighted as a strength: friendly, helpful and accommodating staff; multiple reviews call the service excellent or first-class.

Staff were friendly and accommodating, but some service aspects were lacking.

Their cake was so yummy perfect for those people who loves sweets.

Positive feedback on the variety and quality of food available.

Breakfast buffet repeatedly praised as excellent with many options, good juices, coffee and overall positive comments on F&B.

Breakfast quality needs improvement; some food served cold.

Standard quality for this hotel tier.

Pool and spa amenities reported as standard, but some facilities were underwhelming.

Several negatives: poor Wi-Fi reported, missing toiletries, no mini-fridge, and some broken TV/aircon units; however public areas/lobby design and showers received positive notes.

The lack of certain amenities like hair dryers impacted the score.

Standard quality for this hotel tier.

Reasonable pricing mentioned, indicating a fair value for the experience.

Perceived as good value by many guests — favorable nightly rates relative to the service and location; multiple comments that you get good service for the price.

Food quality was below average for the price.