Art Vietnam
Art Vietnam, Huyen Alley, Hoan Kiem Ward, Hà Nội, 11024, Vietnam- Public Art
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Convenient Location in Hoan Kiem District
Situated in the heart of Hoan Kiem district, Old Town Palace Guest House offers a blend of elegance and style. Just steps away from St. Joseph Cathedral and Ngoc Son Temple, this property provides the perfect base for exploring the vibrant surroundings.
Comfortable and Well-Equipped Rooms
Experience comfort at its best in our air-conditioned rooms equipped with modern amenities such as a smart TV, in-room safe, minibar, and electric kettle. The en suite bathroom with a hair dryer and heated shower facility ensures a relaxing stay.
Exceptional Services and Facilities
Enjoy a hassle-free stay with our 24-hour front desk, on-site restaurant, and free WiFi access. Let our friendly staff assist you with various services including luggage storage, laundry, airport transfers, and tour arrangements.
Book your stay at Old Town Palace Guest House for a memorable experience in Hanoi!
Check-in from
02:00 PM
Check-out by
12:00 PM
Children
Allowed
Pets
Not allowed
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
26 sqm
With View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
16 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
26 sqm
In-room amenities
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
25 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
18 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Double bed (131-150 cm wide)
In-room amenities
2 Twin Beds
205 sq feet
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Desk and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
2 Twin bed (90-99 cm wide)
Room details
19 m2
In-room amenities
1 Double Bed and 1 Twin Bed
258 sq feet
Internet - Free WiFi
Entertainment - LCD television with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), and room service (limited hours)
Sleep - Bed sheets
Bathroom - Private bathroom, shower, slippers, and free toiletries
Practical - Desk and phone
Comfort - Air conditioning and daily housekeeping
Non-Smoking
Sleeps
Up to 4 guests
3 adults · 1 children
Beds
Double bed (131-150 cm wide), Twin bed (90-99 cm wide)
Room details
24 m2
In-room amenities
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-130 cm wide)
Room details
13 sqm
City View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
18 sqm
City View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Ei voinut pitää mistään. Jos voisi lähettää kuvia niin näkisi että paikka oli surkea. Kenenkään ei pitäisi majoittua täällä.
Huone ja WC tilat olivat järkyttäviä, tila jossa aamupala tehtiin aivan karsea. Rappukäytävä aivan karsea. Tänne ei pitäisi ketään majoittaa bookingin kautta. Voidaan lähettää kuvia
夜のスタッフさんも朝のスタッフさんもにこにこして温かく迎えてくれた。朝食の選択肢が8種類くらいあり、ベトナム式とアメリカ式それぞれで複数の選択肢があった。私はフランスパン、バナナ、野菜入り卵焼き、コーヒーのセットを選んだが、ボリュームたっぷりで美味しかった。部屋の中も清潔でシャンプーなども備え付けられていた。
コスパは十分によく、正直ベトナム1泊目だったら満点をつけていたと思う。ベトナムで既に8箇所目のホテルで、どこも素晴らしく、どうにも評価がインフレしてしまっているのでごめんなさい。 ・部屋にお水のボトルのサービスはなかった。 ・場所を簡単に見つけられたというレビューがあったが、その人は天才だと思う。それを信じてさぞ分かりやすいのだろうと思って歩いていると見つけられなかった。ただ全然分からないわけではなくて、マップに示される目的地近辺を少しうろうろしてたら見つかったので心配するほどではない。 ・ベランダがあるのは有難いのだが、隣の部屋と共有のベランダになっていて、迂闊に出られなかったり、ベランダ側の戸締りにも気を遣わないといけないというのはあった。
The location is very good. Staff is friendly.
The size of the rooms are small. And the hotel is not very clean. The shower in the bathroom was not working properly either
Lokalizacja jest wyśmienita
Czystość pokoju, łazienki, lodówki, oraz klimatyzacja ktorej nie idzie regulować i wyłączyć
Terraza, personal agradable.
Nevera en la habitación no funcionaba.
Reservamos dos habitaciones; una de ellas estaba en recepción, era donde dormía el personal, por lo que intuimos, porque las sábanas no estaban limpias y había tres ventilaciones para humedad que no servían y además hacían ruido. A las 5 ya nos despertamos por la gente hablando y gritando mientras entraban y salían del hotel, y mientras desayunaban, una habitación sin ventana que solo al entrar pensamos que era el baño de recepción. La otra habitación en segunda planta, llena de bichos, sin poder dormir, tanto por eso como por el aire que no funcionaba y hacía mucho ruido, habitaciones claustrofóbicas que no corresponden ni a las imágenes ni a las reseñas que leímos.
Breakfast was good.
The room was really small, not so nice as it was on the picture. The first day was hard to find the hotel in this narrow, secretly streets.
Calme
Accès difficile
Le Host erano molto cordiali e disponibili. La posizione è ottima.
We checked in late around midnight and all was okay. I was worried that it would be hard to find but it was actually very easy you just keep following the directions down the alley and go around a corner and the name of the hotel is on the building. The location was good it was never loud at night and only a few minutes walk to places. All the staff were very friendly and there was a lovely breakfast in the morning with lots of options - eggs, pancakes etc. We were on 5th floor with balcony which was nice and there was a lift which was handy. Room very clean and spacious, would definitely recommend this place we had a very comfortable stay!
Nothing
Gần Hồ Gươm, tiện đi lại
Không
Location (center of old town) and bed size. Laundry was available.
Lack of attention. Sometimes there was no receptionist even if they said there will be someone via WhatsApp. Sometimes Internet didn’t work well. Since hotel is in the narrow allay, car couldn’t come (we had to walk with luggages)
The breakfast was nice especially the coffee prepared by Tony. The staff members were helpful and courteous. The location was near the food options and tourist attractions.
The street on the way to the hotel was not accessible by the taxi but the staff was kind enough to help pick you up if you can't find the hotel.
Отличное месторасположение в сердце Старого города
Well located to all attractions Value for money Staff friendly
Nil
Centralt beliggende i den gamle bydel
Billederne på booking.com stemmer ikke overens med virkeligheden
Calme, bon rapport qualité / prix , personnel aimable
Personál moc ochotný. Přiletěli jsme ráno a nemuseli jsme čekat do 14h a mohli se vyspat a ubytovat v jiném pokoji který nám nabídli. Ubytování čisté, personál ochotný, výlety domluveny přes hotel a byli jsme moc spokojeni. Děkuji Dvořáková Simona
Velmi milý personál. Na snídani výběr ze snidanoveho menu, 1 jídlo, 1 piti
Malý pokoj, stěží jsme prošli mezi postelemi. Netekla teplá voda.
スタッフが本当に親切です。
清潔感が価格に見合った感じでした。
great location, friendly and helpful staff
/
- bons lits - bons petits déjeuners (pancakes bananes + chocolat à tester)
- localisation dans des petites rues - salle de bain ancienne
La ubicación perfecta para llegar caminando a cualquier parte de Hanói. Lena fue muy agradable, nos proporcionó una habitación superior que tenía libre sin costo alguno y nos ayudó a reservar actividades fuera de la ciudad así como el transporte a nuestra siguiente parada en Vietnam.
Las instalaciones están viejas y algo descuidadas, aunque es entendible por el precio que pagas la noche.
Bien placé dans petite rue etroite. Ascenseur et petit dejeiner donc pratique. Le personnel sympathique.
Il me semblait que la responsible parfait français mais non !
This place is in the middle of everything. I mainly came to explore the old town and my longest walk was 12min… The location is TOP! The Staff is very friendly and helpful. I booked myself in for my last night in Vietnam again!
None
A tiny room, actual room is not as per the pictures.please don't book in this hotel.pathetic breakfast.
Cozy room
Very hard to locate..Local driver from.airport cant locate the hotel. It is suggested to make signage since the hotel is located at a small narrow street.
Von wegen Blütenblätter auf dem Bett. Spermüll- Badeschuhe erwarten dich dort. Viel zu teuer für diesen Komfort. Ich jedenfalls erkenne das abgebildete Foto nicht wieder. Hatte den Eindruck, dass ich ein Personalzimmer gekriegt habe, das zwischenzeitlich vermietet wurde.
Von wegen Blütenblätter auf dem Bett. Spermüll- Badeschuhe erwarten dich dort. Viel zu teuer für diesen Komfort. Ich jedenfalls erkenne das abgebildete Foto nicht wieder. Hatte den Eindruck, dass ich ein Personalzimmer gekriegt habe, das zwischenzeitlich vermietet wurde.
Emplacement exceptionnel, rapport qualité / prix.
The room was very clean . All the receptionists were great . They were so polite and helpful . I would definitely come back again . I would recommend this place to all the tourist visting the old Quater Hanoi
Every thing was great
L'emplacement, à proximité du vieux quartier mais caché dans une petite ruelle au calme. Personnel sympathique qui vous proposera des activités en ville et aux alentours. Les escaliers sont très étroits mais ne vous en faites pas il y a un ascenseur.
Pas grand chose, ce n'était pas du haut standing mais le rapport qualité prix est très bon
Muy buen hotel. Limpio, desayuno riquísimo, buena ubicación, habitaciones muy cómodas. Lena nos ayudó a organizar todos los tours que quisimos a muy buen precio. Gracias también a Kien, quien nos preparaba el desayuno antes de la hora cada día con una sonrisa, muy amable.
Todo estuvo perfecto, no tengo ninguna queja
Les matelas sont confortables et l'emplacement est au coeur du vieux quartier.
La chambre est quand même minimaliste, nous n'avons pas eu.de bouteilles d'eau a notre arrivée et il n'y a que 2 tables de 6 personnes en bas pour le petit déjeuner de tout l'hôtel...
ubicación
suciedad
La chambre est grande et bien équipée. Le petit déjeuner est varié.
Mettre une bouilloire et du café/thé dans la chambre.
L’établissement est très bien situé dans le vieux quartier. Dans une impasse très calme.
L’état général de l’hôtel est viellot et rudimentaire.
L accueil et la gentillesse du personnel !
La chambre et l'emplacement sont parfaits pour dormir tranquille et visiter le centre ville . L'environnement est trop bruyant cause concentration de foods street (assez mauvaise qualité et odeurs de fritures suffocante associé à la présence d'un parking et location de motocycles) où la circulation est difficile pour les piétons pour atteindre l'hôtel. Le personnel est gentil et disponible.
Staff gentile e disponibile, posizionato nella città vecchia, stanza comoda.
Nice quiet rooms and with a balcony
N/A
I booked two rooms for a 5-day vacation with my elderly parents and we had a wonderful stay. Lena the owner was especially kind and accommodating, always ready to help us with our extra needs and very easy to communicate with. Language is the huge barrier in Hanoi as most people does not speak English but Lena speaks and understood English well which is a big plus. She even arranged our day tours to Ninh Binh and incense village which made out trip much more convenient. While the hotel can be a bit difficult to find since it's located farther from the main road, the neighbourhood felt safe and had a plenty of nearby street food stalls to explore. The rooms were clean and daily housekeeping ensured everything stayed comfortable throughout our stay. I would recommend this hotel for travellers looking for a quite and affordable stay in Hanoi.
some difficulty to find the location at the beginning. Grab drivers doesn't speak English and most of them doesn't know the location as well.
The location was good.
This might possibly be the worst hotel I’ve ever stayed at. The place was rundown, with covers over sockets falling off and a general feeling that the place hadn’t been cared for in a long time.
Location my room was cleaned everyday
Breakfast is very poor need to do a better breakfast
Hidden in an alley, this is a modest hotel, where you still have an elevator , hot shower and a small breakfast. It was clean but dont expect high standard. Really good for the location and the price.
Da wir es "nur" kurzfristig gebucht haben um unsere sachen zu lagern und zu warten bis abends unser Bus ging, können wir nur sagen das das Zimmer grosszügig war und ein sehr sauberes Bad hatte und sehr zentral im old quarter liegt und man von dort aus überall schnell ist.
-
Niveau prix restait raisonnable
Pas vue un personnel...l'emplacement dans une ruelle. Les photos n'étaient pas identique que booking.
excellent and worth for money!!
Lokacija v starem delu
Brezbrižen odnos in sprejem ob prihodu, ko sva prispela zjutraj s spalnim avtobusom. Po chehk in-u, so bili bolj prijazni. WC pri recepciji umazan, vrata se ne dajo zapreti in nima umivalnika.
Proximité de tout
Matelas très dur
Superbra läge mitt i centrala delen, och god frukost. Personalen var fantastisk
Väldigt smala trappor och smalt rum
Le personnel était très sympa et arrangeant. La chambre était très propre et grande. L’emplacement au coeur de la vieille ville est super.
Rien
Freundliche und hilfsbereite Gastgeberin, zentrale und trotzdem ruhige Lage, viele Sehenswürdigkeiten zu Fuß erreichbar
Die Unterkunft ist mit dem Auto nicht erreichbar und nicht leicht zu finden, die Gasse ist so schmal, dass man dort kein Hotel vermuten würde, deswegen längeres Herumirren bei der Ankunft
Die Lage mitten in der Stadt. Die Besitzerin war sehr hilfsbereit und umsichtig.
Eine sehr einfache Ausstattung für Reisende, die ihre Zeit vor allem in der Stadt verbringen. ⁰
Very centrally located and it was nice that breakest was included and the staff was really helpful
When we first arrived we had little hard time finding it since it was not accessible by car but once we’re there we got the hang of it.
Très bien situé dans le vieux quartier, au fond d'une ruelle étroite, donc très calme. Accueil agréable, nous avons eu une chambre double au lieu d'une simple. Pas vraiment l'utilité, mais c'était plus grand. Très bon petit déjeuner, aussi bien sucré que salé. L'hôtel est vétuste mais propre, suffisant pour y passer quelques nuits quand on est de passage.
Rien à reprocher.
J ai eu une chambre au dernier étage , avec un balcon. C était superbe ! Il y a un ascenseur, ce qui est très pratique . Le petit déjeuner était bien . Le personnel à l écoute et sympathique . Merci à Lucie , qui gère l établissement d une façon très professionnelle.
The location
It could a fancy hotel if the painting was redone, random cables was coming out the wall, the room was rearranged (the bed is taking all the space because it is facing the tv that only has 3 channels). The cleaning is not done properly (they just swipe in the bathroom floor and put the same sheets on the bed). There is cleaning products on the floor outside the room. The breakfast is not worth it.
Very nice location, free upgrade to room with balcony, breakfast included, nice staff
Confusion about room and bathroom facilities
Personnel très gentil surtout le petit jeune
Chambre trop petite sentiment d'être oppressé, douche avec toilette ensemble
Emplacement en plein.centre ancien Le breakfast sur place. Location de scooter à proximité. Personnel vraiment aimable
Il faut aller dans la chambre que pour dormir
Clean
No Space and its very inside
Központi helyen van a szállás, gyalog elérhető több nevezetesség. A reggeli finom és kiadós. A személyzet segítőkész, mi hajnal 4 órakor érkeztünk és vártak ránk.
Die Gastfamilie war außergewöhnlich nett. Sehr hilfsbereit wenn man Fragen hatte.
Unterkunft liegt für das Old Quater sehr ruhig in einer Seitengasse was für eine ruhige Nacht sorgt.
Ubicación aunque el callejón hasta llegar al hotel si viajas solo da respeto
Es la primera vez que entro en una habitación de hotel por el baño, abrir la puerta y lo primero que ves es el váter.
Büyük bir odayı sonradan tahta ile ayırıp iki oda şeklinde yapmaları hiç iyi olmamış ve yan oda da olan bütün ses duyuluyor banyo konumu çok rahatsız edici.
L ascenseur
Son emplacement, ses escaliers exigus , l odeur de renfermé dans la chambre ainsi que les draps humides
Close to old quarter. Nothing else to recommend it
Reception staff decided they would not give me my change when paying. Charged 30,000 extra for balcony which was the only fire escape. Breakfast was slimy cold pancakes. Photos taken with wide angle lens, access is via a narrow alleyway. Rats scuttled away as I approached. Smelly with stairs blocked by laundry. I moved to the super candle hotel 5 minutes away same price.have a look
There was nothing to like about it.
The place was a complete dump. As a traveler, I've stayed in many hostels, hotels, and houses, but I've never stayed in a place this bad. I was originally going to stay for 4 nights, but I could only tolerate one. It was very damp. They separated the rooms with plywood instead of walls. I could hear the person in the next room farting, and I could even smell it. Some people have written good reviews about this place; yes, it might be cheap, but shouldn't there be at least some quality? Moreover, when I asked for my money back, the employee deducted half of it from me, and suddenly, beneath that friendly demeanor, a vampire emerged, becoming nasty.
Zimmer war halbwegs sauber, bis auf die Haare im Bett.
Die „Lobby“ / der Frühstücksbereich waren so schäbig, ungemütlich, dreckig, vollgestellt und kalt. Ich verstehe nicht, wie das dem Personal so egal sein kann!
great spot, close to eveytbing but far away enough to get some peace and quiet
L'hôtel est très bien placé, au cœur du vieux quartier. Bon petit-déjeuner et eau bien chaude dans la douche.
Matelas un peu dur
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Tốt
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Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
6.21/10Several mentions of cleanliness issues in reviews.
Service
8.68/10Positive sentiments about the friendly staff and helpfulness.
Location
9.22/10Well-located in a quiet area near attractions.
Room Quality
7.17/10Mixed feelings; some reviews mention comfort, while others highlight small or outdated rooms.
Amenities
8.2/10Amenities provided are generally satisfactory with some suggestions for improvement.
Value for Money
8.16/10Overall perception is that the price matches the quality, though some areas could be enhanced.
Food and Beverage
8.21/10Breakfast is appreciated, but some amenities could be better.
Overall Experience
8.18/10Overall experience was positive despite some issues.