Jardín del Pañuelito
Jardín del Pañuelito, Barrio Mágico de Jalatlaco, Oaxaca City, Oaxaca de Juárez, Mexico- Park
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Accommodation in the Heart of Oaxaca City
Garden Oasis: Enjoy the serene garden views from your private patio in our air-conditioned rooms equipped with modern amenities like a coffee machine and flat-screen TV.
Central Location: Explore Oaxaca City easily with popular attractions like Oaxaca Cathedral and Santo Domingo Temple just a short distance away.
Convenience at Your Fingertips: Benefit from free WiFi, a 24-hour front desk, and a business center during your stay at NaNa Vida Hotel Oaxaca.
Experience comfort and convenience at NaNa Vida Hotel Oaxaca - book your stay now for an unforgettable getaway!
Check-in from
03:00 PM
Check-out by
11:00 AM
Children
Allowed
Pets
Not allowed
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
28 sqm
Garden View
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
Room details
30 sqm
Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
30 sqm
Garden View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
We enjoyed all of the local artists work throughout the property and our room
The bed was a bit firm for me and one side dipped.
Ubicación ideal, y todo el personal fue muy amable!
The hotel property is really beautiful and well maintained and the rooms are quite large. We loved that bottles of water were offered to us every time we got back from somewhere. The staff was very friendly and helpful.
We stayed at the Nanavida property in CDMX where bread and coffee was free so we assumed(and the guy at the reception told us that breakfast was complimentary) that breakfast was included. Unfortunately it was not and we were presented with a bill for the breakfast at the end of our stay even though on a couple of days my wife just drank coffee. Maybe something to note that breakfast is charged extra
Great location. Nice property. Fabulous staff.
Hot water (could be a room no 4 problem) But otherwise the room was great. Breakfast is a bit sparse
Super Lage und sehr aufmerksames Personal. Alles ist zu Fuß zu erreiche.
La ubicación fantástica puedes ir andando a todos los sitios céntricos de la ciudad y por zonas bonitas y agradables. La habitación bonita y limpia, éramos 4 personas y se nos quedó un poco pequeña, pero suficiente para las dos noches que pasamos. El desayuno muy muy rico, la fruta deliciosa, el pan dulce riquísimo y el chocolate de Oaxaca un placer! Además el entorno del desayuno es muy agradable en el patio con luz y sombra. Nos encantó. El chico de recepción fue súper amable en todo momento y nos ayudó con varias cosas y dudas siempre con una sonrisa.
El agua caliente no funcionaba del todo bien, pero lo solucionaron muy rápido.
Nuestra estancia en Nana Vida Oaxaca fue fantástica, pero si hay algo que realmente queremos destacar es la extraordinaria atención y calidad humana de su personal. Un agradecimiento muy especial a Jorge, en recepción, y a Luz, en el restaurante, que nos atendieron de auténtico lujo. Su amabilidad fue exquisita desde el primer momento: siempre pendientes de nosotros, dispuestos a satisfacer cualquier petición con una sonrisa, ofreciéndonos alguna bebida de cortesía, pequeños regalos y, sobre todo, conversaciones amables que nos hicieron sentir como en casa. Viajo bastante y me alojo de media en unos 10 hoteles al año, y sinceramente puedo decir que es muy difícil encontrar una atención mejor que la que recibimos en Nana Vida Oaxaca. Son esos pequeños detalles y, especialmente, las personas, los que convierten una buena estancia en un recuerdo inolvidable. Como muestra del nivel de atención que tienen con sus huéspedes, nuestro hijo se dejó olvidado un peluche en la habitación y, cuando ya nos habíamos marchado, se preocuparon de enviárnoslo por DHL. Un detalle que agradecemos enormemente y que dice muchísimo de la forma en que cuidan a sus clientes. Muchas gracias a Jorge, a Luz y a todo el equipo de Nana Vida por habernos hecho sentir tan bien durante nuestra estancia. ¡Seguid así durante muchos años! Espero que podamos reencontrarnos muy pronto en Oaxaca.
Res.
Mucho!!
Nada
Il nostro hotel preferito di tutto il viaggio! Una struttura davvero bella e curata con tanti dettagli, soprattutto nelle splendide aree comuni. La camera era un po’ semplice, ma spaziosa, con un bagno moderno e tutto il necessario per un soggiorno confortevole. Colazione ottima, con frutta fresca. Ma il vero punto di forza è il personale: semplicemente eccezionale. Sempre gentile, attento e disponibile, ci ha fatto sentire davvero coccolati in ogni momento. Siamo davvero felici di aver scelto questo hotel e ci piacerebbe sicuramente tornarci. Grazie di cuore per la splendida ospitalità!
Una experiencia magnífica de principio a fin. Desde el primer momento nos hicieron sentir como en casa y, sin duda, una de las cosas que más destacamos del hotel es la atención de todo su personal. Nos recibieron con regalos y detalles de bienvenida y esa atención se mantuvo durante toda la estancia: siempre pendientes de nosotros, ofreciéndonos agua, preguntándonos si necesitábamos cualquier cosa y ayudándonos y aconsejándonos cada vez que teníamos alguna duda sobre Oaxaca o sobre cómo aprovechar nuestra visita a la ciudad. Se nota que hay un interés genuino por cuidar al huésped y hacer que se sienta cómodo, algo que también demostraron en nuestra despedida con nuevos detalles que agradecimos muchísimo. Nos vamos con la sensación de haber estado realmente cuidados y de haber encontrado un lugar al que volver. Si regreso a Oaxaca, tengo clarísimo dónde me voy a alojar. Totalmente recomendable.
Nada que decir. Me encantó en todos sus aspectos.
Un hotel diferente, con mucha personalidad y encanto. El personal es extraordinario, siempre atento, amable y muy detallista, haciendo que la estancia sea especialmente agradable. Además, está muy bien ubicado y cuenta con habitaciones amplias y cómodas. En definitiva, una experiencia muy recomendable.
En mi opinión, sería conveniente realizar cierta inversión (CAPEX) en los cuartos de baño. Durante los primeros días tuvimos algunos problemas con el agua caliente y, además, el agua de la ducha se filtraba por la mampara debido a un sellado mejorable. A nivel más personal, el suelo de las habitaciones no termina de convencerme, aunque se trata de una cuestión puramente estética y poco relevante en la valoración general.
La struttura è curata e molto bella. Hai la sensazione di essere in un’oasi di pace ma in centro è a pochi passi dal centro. Lo staff è gentile e sempre accogliente e premuroso. Tutto perfetto!
The place is very nicely decorated, comfortable room updated with a large and beautiful shower, well located. The courtyard area has nice garden and vegetation. The staff is supper nice and they gave us some complementary gifts when we did the check out. Fruit, bread and a drink were included in the mornings. We forgot an item in the room and they called us immediately. Excellent service!
El personal es sumamente atento. te reciben con regalitos , te despiden con regalitos. Duarante la estancia tienes a tu disposicion dulces y agua. el desyuno te atienden personalmente para preparate lo que gustes. Muy limpio el cuarto y el baño. Nos dimos un masaje relajante que estuvi increible.
Todo super bien !
Posizione perfetta vicino a Santo Domingo, camera confortevole, bagno con grande doccia, tutto impeccabilmente pulito. Gli spazi comuni all'aperto, dove si fa anche colazione, sono belli e pieni di verde. Il personale davvero gentile e disponibile in ogni momento. Consigliato assolutamente.
Posizione e accoglienza. Davvero gentili e molto ospitali con cadeaux e attenzioni continue
La camera è bellissima ma da sul patio dove c’è la colazione e il personale lavora tutto il giorno. Spesso dunque è rumoroso sopratutto se sei al piano terra
Die Lage, das Ambiente, die Freundlichkeit des Personals, vorallem von Jorge, einfach alles
Todo me gustó pero la atención de su personal excelente
Que las conchas y el chocolate se acababan pronto
Todo
Nada
der freundliche Empfang, die kostenlosen Seifen zu Beginn und das Abschiedsgeschenk, der Kaffee. Auch die kostenlosen Getränke und Süßigkeiten während des Aufenthalts - sehr außergewöhnlich und besonders hervorzuheben.
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Todos los detalles y atenciones brindadas.
המיקום מצויין הצוות אדיב החדר נקי . קיבלנו מים ושתיה חינם
ארוחת בוקר
Disfrutamos mucho de nuestra estancia en el Nana Vida Oaxaca. Como grupo de 5 personas, reservamos dos habitaciones dobles que, a petición nuestra, estaban una al lado de la otra. Las habitaciones estaban muy bien decoradas, muy limpias y eran funcionales. El desayuno incluido era sencillo, pero delicioso. Había fruta fresca, jugos naturales, pan dulce y café o chocolate, a elección. Si se deseaba, también se podían pedir otros platillos por un costo adicional. El patio interior ofrecía un espacio ideal para pasar el rato por la tarde o al atardecer. Cada vez que pasábamos por la recepción, siempre nos ofrecían agua mineral embotellada u otras bebidas sin costo alguno. Además, había botanas y dulces típicos del país. Siempre respondían a nuestras preguntas con amabilidad. El hotel tiene una ubicación muy céntrica; se tarda solo unos 10 minutos a pie hasta el Zócalo, la iglesia de Santo Domingo o Jalatlaco. En general, realmente no faltó nada. Para nosotros, un 10 de 10!
Quizás el hotel no sea el más barato, pero volveríamos sin dudarlo.
This hotel is wonderful, an oasis in the heart of Oaxaca. From the moment we checked in we were well looked after by the extremely friendly and hospitable staff. It is a gorgeous setting with beautiful art throughout the public areas and the rooms. The location is excellent for exploring the city on foot.
The hot water in the shower was a little temperamental.
Tuve una excelente experiencia en Nana Vida Hotel Oaxaca. Desde mi llegada, el personal fue muy amable y atento, haciéndome sentir bienvenido en todo momento. Las habitaciones son muy cómodas, limpias y están decoradas con un estilo que refleja la esencia de Oaxaca. La ubicación es ideal para recorrer el centro de la ciudad caminando y disfrutar de sus principales atractivos. Sin duda, es un lugar que combina confort, calidez y un servicio excepcional. ¡
A great location and wonderful staff. Communication with the hotel excellent.
Only issue was the size of the rooms - they are small
El hotel Nana Vida es encantador, tiene una ubicación extraordinaria, un patio precioso y tranquilo y una decoración realizada por artistas locales muy cuidada y original. Ofrecen un desayuno delicioso en el patio. Y los mejor de todo es el servicio, todo el equipo de Nana Vida es educadísimo y muy amable, siempre pendiente de lo que puedas necesitar y cuidando mucho los detalles.
Nada, todo estuvo de 10.
Todo.Un sitio especial,atendidonpor un personal excelente.Todo super cuidado, las habitaciones amplias,con unos muebles preciosos, con flores naturales.El jardin y las zonas comunes son preciosas.El desayuno abundante y variado.Tienen infinidad de drtalles, te ofrecdn botellita de agua cada vez que llegas al hotel,te regalan unos jabones artsanales, te regalan tambien una camisa típica cuando te vas.El personal es super atento.
Nada
Staff was super nice and were always checking we were doing ok.
It was very pretty, customer service was 10/10 I really enjoyed the stay here and recommend
Personalet, indretningen, værelserne
Ingenting- alt var godt
Amazing location. Walking distance to everything. Still quiet at night. The staff is super friendly. Sitting in the morning in the courtyard reading a book they will come and serve you coffee and fresh fruit. We are a family of five from Denmark and had two rooms for three days. We can recommend the hotel to anyone!
The welcome gifts (soap, bracelet for my kid, taste of mezcal) were such a surprise and made us feel special. The departing gifts (shirt, coffee) were so unexpected! Thanks for going above and beyond.
The only reason I gave a 3 for my comfort is because the bed was a little hard for my preference - but everyone is different! My husband and kid were happy with the bed.
Excellent choice of fruits and basic breakfast items.
Nothing everything was excellent
Gostei da localização, dá para fazer tudo a pé. O quarto é amplo, cama confortável, pátio de café bonito.
Não me senti acolhida, café da manhã fraco, servem café,uma porção de frutas, suco e pão, você pode optar por alguns pratos mexicanos mas são cobrados a parte. Quarto muito barulhento. Ganhamos uns presentes, o que foi simpático, mas me pareceu forçado.
Todo excepto la ducha. El personal fue inmejorable
El agua de la ducha no salía muy caliente y el caudal era muy escaso.
Great location, lovely staff, nice to have the offer of breakfast if you need it and staff offering free drinks every time you leave or return. Beautifully decorated.
The shower - it was quite hard to get the temperature right so it was sometimes way too hot to use.
Cerca de todo y los staffs amables.
My family very much enjoyed our stay at NaNa Vida. The rooms are lovely and the open courtyard is a delightful spot for breakfast or relaxing during the day. The location is close to the central area without being totally crowded or overly touristy. The staff were very extremely nice and helpful.
The attentive staff!
Loved everything
Phenomenal service! Very helpful and attentive to customers.
Amazing service! Exceeded all expectations. Staff was very attentive and ensured we were taken care of in our stay there! Location is great, and very quiet!
Great location and very friendly staff
Could have a more luxury feel to it but the staff make up for it
Staff was incredible, always helpful and very nice. Especially Christian at front desk was amazing. Also the security guard working overnight was a great help (i forgot his name). They made sure we had everything we needed. Staff/Hotel even gave us a couple gifts which was very nice of them. We needed some toothpaste since i forgot it at home and they provided that with no extra cost. breakfast was delicious as well. Hotel looks beautifully maintained and the courtyard is so nice to have breakfast in.
I am pretty tall and the bed was a little small for me. But definitely not a deal breaker.
Lo que más nos gustó es la ubicación.El hotel está bien ubicado, en una calle céntrica y cerca de las principales atracciones turísticas. Es una casa bonita, con decoración rústica y en las habitaciones hay piezas de artesanos locales. Las camas son cómodas y amplias. Tiene un patio muy agradable donde se sirven los desayunos. El personal es sumamente atento y amable. Se nota el esfuerzo del hotel por agradar, dan un detalle de bienvenida y también de despedida. Pedimos cambio de habitación porque la que nos tocó era oscura y muy cerca de la cocina y nos dieron otra sin ningún problema, además de bonificar una noche por un fallo en el servicio de internet durante la estancia.
El baño de la habitación es bastante básico,no tiene presión de agua y huele a tubería. Señal wifi débil, aunque según nos indicaron debía de tratarse de un fallo puntual. Precio alto para la calidad de las habitaciones y del desayuno, se vende como hotel boutique pero no está al nivel de lo que sería un hotel boutique en otros lugares. Se corresponde más bien con un hotel sencillo con encanto. El personal, aunque amable , se nota que no es profesional de la hostelería, tanto por la indumentaria como por la forma de atender.
The experience was great !! The staff is very kind, if you are looking for a quiet place and near to everything this is the perfect place :)
יחס שירות.
The hotel's location and its authentic atmosphere made our stay a wonderful experience. The staff were exceptional—friendly, attentive, and always happy to help. The breakfast was delicious, with a good variety of fresh options. We truly enjoyed our stay and would happily recommend this hotel to others.
The only minor issue was that the water pressure in the shower was a bit weak. Other than that, we had a great stay.
The staff, the location, the courtyard.
The hot water took awhile and the wifi was a bit patchy
Wonderful hotel, spacious rooms, lovely staff, cool art
This is a wonderful, very quaint, culturally rich and authentic Oaxacan hotel. We loved all the special touches- hand-made soap, welcoming and departing gifts, the natural gardens, the local art, simple and delicious breakfast. Amazing service with very attentive staff. I would highly recommend this to any traveler
Room was a bit small
Climatisation silencieuse, chambre spacieuse, personnel agréable et très attentionné. Soft drinks à discrétion. Petit déjeuner continal copieux avec supplément raisonnable pour le chaud et café à volonté dans une cour ombragée agréable.
Un banc devant les fenêtres de notre chambre où les gens discutaient.
Lovely hotel with friendly and helpful staff. Great central location and beautiful courtyard. Excellent massage on site.
Beautiful property and very helpful staff
Nana Vida stay was excellent with a great room, clean bathroom, and a great location close to everything. The atmosphere was so calm but luminous of culture and always felt safe. The staff greeted us with a super friendly demeanor and were always attentive of our needs. They gave us a map of all the places we should visit around town and even a gift at the end of our trip. We had a great stay and a good value for my few days stay in the hotel. I will be back!
The amazing staff! Nothing was too much trouble for the team, super lovely, super helpful
Nothing! It was fabulous
I loved the breakfast and the modern yet cultural aspect of the room, everything was so pretty
The staff was very nice and polite.
súper nice and clean rooms, the breakfast was yummy and the whole property is gorgeous and the location is perfect it’s in walking distance to several attractions
After 'doing heritage Yucatan', we wanted a completely different non-historical hotel experience. NaNaVida completely fitted the bill. We loved the clean bright, young, vibrant, slightly off-beam vibe in the hotel in the common areas and rooms. In particular our spacious room had great modern furniture and colourful contemporary artwork by local artists, which contributed both a calming and energising atmosphere. The room and bathrooms were very clean, and stylish. It was also charming to have a bench outside the room overlooking trees and the central courtyard to sit in the cool of the evening.. The courtyard - used at breakfast - was shady and a good place to sit and read or plan your day. The hotel is on a busy street, but once through the gate and through to the foyer area and courtyard it was very quiet especially at night. It was conveniently located - walking distance from the major sights - cathedral, main square and near some of the best restaurants. . The staff were a young team who were very attentive, friendly, and spoke very good English, who were happy to interact with us, giving the place a slightly 'clubby' feel. We liked the arrival gift of soap in interesting scents. And we were so pleased that they found us a kettle to use in the room, and provided ice in the evening to cool tired feet.
Very little. A small thing - we requested an extra case stand and we would have loved to have had a fridge in the room without changing the designed look of the room. Only a swimming pool could have made it even better! But there is currently no room.
Beautiful boutique hotel in central Oaxaca city. Lovely clean rooms with unique art, and a wonderful garden courtyard for breakfast. Will be staying here next time we visit.
This is a cute little hotel with a tropical vibe due to its leafy central courtyard full of birds and mango trees. The staff are all very friendly and professional. They gave generous welcome and parting gifts which was a nice touch.
Our room was a bit smaller than I was expecting and the breakfasts were limited (the continental free one) although they did offer cooked options if you paid.
Sehr gut gelegen. Sehr gutes Frühstück. Sehr zuvorkommendes Personal.
Good location. Lovely breakfast and very nice staff. Massages were also great.
Hot water issues. On quite a busy road
This is a lovely, centrally located and traditionally appointed hotel in Oaxaca city. The staff was extremely friendly, with Luz and Evelyn distinguishing themselves by their helpfulness when my daughter fell ill. Located close to a number of excellent restaurants, as well as to the Zocalo and numerous points of interest. The continental breakfast that was included was very good, too. A five out of five star experience!
My boyfriend and I had a lovely stay at the hotel. The location is excellent, with all the city’s amenities and sights right at our doorstep. The service was outstanding, with staff always willing and ready to help with any request, and the breakfast was delicious, especially the Mexican omelette. We’ll definitely recommend staying here!
Hard to put into words how good the customer service was at NanaVida, from the gifts they give you at check in and departure, to the constant (helpful) doting and questioning over your needs, to the great turnover service. Everything was really really comforting. Breakfast was phenomenal and authentic. There’s a massage company that rents space in the hotel. Staff were helpful organizing trips and things to do in the city and surrounding area. Toiletries and AC were great and made the room comfortable for us Americans. Would recommend staying in this area as the better bars/restaurants are all nearby and it’s a tad quieter than the true center of downtown The only issue I can think of is the wifi in our room was not good at all, but with all the exploring Oaxaca has to offer it wasn’t a big deal. We will be back!
Beautiful room, staff were kind and friendly and were incredibly helpful! The room was well stocked and cleaned well every day. The little details of a candy bar and a present at the end was lovely. Only concern was slightly poor water pressure in the shower.
tUVIMOS UN AEXCELENTE ESTANCIA; e personal fue muy amable y atento en todo momento, las istalaciones limpias ycómodas, y la ubicación fue ideal para recorrer el centro de la ciudad(Lástima que estaba bloqueada por los maestros) . El ambiente es tranquilo y acogedor, lo que hizo que nuestr experiencia fuera muy agradabe. Obviamente lo recomendare y si regresome volvería a quedar.
los maestros en el centro jajaja
スタッフの対応がとても良かった
We had an amazing experience at NaNa Vida! The hosts took very good care of us and made our stay easy with the breakfast, help getting taxis and recommendations, and lots of generosity. The location was great - we could walk easily to the Zocalo, markets, and historic parts of town. Highly recommend for travelers looking for a peaceful oasis in the heart of Oaxaca!
All excellent, specially the staff
Nothing
It was very beautiful, clean, quiet and comfortable. Excellent staff!
Our three-night stay at NaNa was wonderful from start to finish. We were initially concerned about having a ground floor room facing the courtyard, but it turned out to be surprisingly quiet and peaceful. Evelyn and her team were incredibly welcoming, attentive, and dedicated to making our stay comfortable. The property is beautifully maintained, with lovely grounds that are clearly cared for with great attention to detail. We truly appreciated the excellent service and hospitality.
Great breakfast, good size room, wonderful and friendly staff! Great location walkable to everything in 10-15mins. We love the welcoming and departing gifts, thank you so much!
We loved the style of this hotel, it was like staying in an art gallery. The room was very comfortable (& quiet) and the staff were adorable. We really appreciated the little gift on check in and enjoyed a delicious breakfast every day serenaded by birdsong in the cosy internal courtyard.
Nothing. We highly recommend. The only thing I regret is not taking advantage of the onsite spa services!
Very well located with a warm and welcoming atmosphere. Breakfasts were freshly prepared. All the staff were very attentive, all the hours of the day. The beds were comfortable, showers are solar powered with a backdrop of chirping birds in the morning. Great value.
ubicacion excelente , habitacion muy buena y comoda de buen tamaño amplio pero el desayuno falta mas sazon y experiencia al cocinero
el desayuno flta mas calidad en platilos
Breakfast was fantastic! A limited selection but they were accommodating to various dietary restrictions. Lots of fresh fruits.
Me gustó todo, la calidez en el recibimiento, el trato siempre amable del personal. La habitación limpia y cómoda, con colchones donde descansar, la zona de desayunos muy placentera y el regalito de bienvenida y de despedida.
Me gustó todo
Humberto is the best. Very welcome environment
Great location, short walk to the historic city center. Charming and comfortable hotel with an beautiful courtyard, big rooms exactly as shown on the pictures. The staff is lovely, always attentive and going an extra mile for guests.
A equipe de funcionários é excelente e nos deram muitos mimos. A localização é muito boa. O café da manhã é muito bom.
O chuveiro deixa a desejar muito mas parece que a cidade tem problemas com água. Alem disso a internet é bem instável.
Such a beautiful and peaceful oasis on the heart of everything.
Beautiful hotel. Staff was extremely helpful and very kind. Loved the gifts they gave! Will definitely be back!
Celebrating our 25 year wedding anniversary and Eve and Liz made it extra special. We walked this entire town and found this location ideal as our base camp. So peaceful. So lovely. We’ll be back!
Wonderful stay. Perfect location. Fantastic staff. I would stay again my next time I’m in Oaxaca.
Las instalaciones, el hotel es muy tranquilo, limpio y con mucho color.
Nada
Beautiful place, great location, super friendly and helpful staff! The birds in the garden are very fun.
This place is charming and with a great location, good service and comfortable.
My husband and I thoroughly enjoyed our stay in NaNa Vida Boutique Hotel! We were within walking distance to excellent restaurants, Centro, and places to visit. The staff were exceptionally attentive to our needs/requests. Luz, Umberto and Christian were super helpful! The breakfast always good! Fresh, fruit, pan dulce, coffee, etc. We highly recommend this hotel, and plan to return in the future!
The staff was wonderful. Facilities, especially the court yard was very nice and comfortable, breakfast was great.
The room was a bit dark. It was a large room, extra seating would have been nice. No where to sit but on the bed.
I've been to both this Nana Vida and the one in CDMX and the highlight of the hotel is the great and attentive staff. This one in particular is a really cool place with a nice internal terrace, and extremely well located. The room was spacious and very clean.
The staff were amazing- very friendly & helpful. The location was superb. The hotel itself is an oasis of calm. Breakfast was good.
The only thing was the shower: difficult to get the temperature right & then it would change mid shower so you end up boiling hot or cold. Otherwise perfect!
Really well located, well maintained, and very quiet. You get a complimentary breakfast with coffee, fruit, and juice. The rooms are decorated with local handicrafts. The hotel pays great attention to detail, and the staff truly makes you feel well taken care of.
I booked a deluxe double room because I was traveling with my parents and wanted enough space for all of us. However, when I arrived for check-in, I was told that I would be placed in a different room that was supposedly “exactly the same.” Unfortunately, it was noticeably smaller. I was then informed that I would only be moved to the actual room I originally booked on the last night of my four-night stay. Despite this, I was charged the deluxe double room rate for all four nights, even though I spent three of them in a standard double room. I found this very dishonest, as the rate should have reflected the type of room actually provided. The explanation given at check-in was related to their internal software, but it was never clearly explained that I would be staying in a standard room while paying for a deluxe one. This was very disappointing.
Excelente Ubicación
The ambience was very calm and beautiful. Definitely a gem! A very homely place with great service. Luz, Umberto and everyone at the hotel made our stay memorable and stress free. Bottled waters and sodas were always offered which is greatly appreciated!
Excellent location, comfy bed, and incredible hospitality from the staff.
Great stay in a lovely hotel. The location is perfect and the ambiance is very peaceful and quiet. Breakfast was basic but very good. Most of all, staff were excellent and really went out of their way to help.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
9.6/10Room was clean and decorated nicely, but some concerns about water pressure.
Service
10/10Staff were friendly, courteous, and very helpful, often exceeding expectations.
Location
10/10Great location, close to the center but on a quieter street.
Room Quality
9.6/10Rooms were comfortable and nicely decorated with local art.
Amenities
9.6/10Amenities included a substantial breakfast, although some facilities felt basic.
Value for Money
10/10Great value for the price, especially considering included breakfast and gifts.
Food and Beverage
9.6/10Breakfast was fresh and well-received, with good quality food.
Overall Experience
10/10A wonderful experience overall, with friendly staff and many positive surprises.