Plazuela Zaragoza
Plazuela Zaragoza, CENTRO, 82000 Mazatlán, SIN, Mexico- Park
English
Hotels in Mazatlán9.2Exceptional(81 reviews) 
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Hotel Morales Inn
by Independent
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About this hotel
Convenient Location
Hotel Morales Inn, located in the heart of Mazatlán, is just a short distance away from major attractions like The Mazatlan Malecón and Plaza Machado.
Comfortable Accommodations
Enjoy a relaxing stay in one of our 33 guestrooms, each equipped with modern amenities including flat-screen TVs, complimentary Wi-Fi, and cozy bedding for a restful night's sleep.
Personalized Service
Our friendly staff at the 24-hour front desk and luggage storage are here to ensure you have a pleasant stay. With complimentary parking nearby, exploring the city is hassle-free.
For an unforgettable stay in Mazatlán, book your room at Hotel Morales Inn now!
Nearby Attractions
Parque Ángel Flores
Parque Ángel Flores, CENTRO, 82000 Mazatlán, SIN, Mexico- Park
Playa Norte (white sandy beach & sunset spot)
Playa Norte (white sandy beach & sunset spot), Malecón de Mazatlán, Los Pinos, 82000 Mazatlán, SIN, Mexico- Viewpoint
Plazuela Republica
Plazuela Republica, CENTRO, 82000 Mazatlán, SIN, Mexico- Park
Plazuela Republica
Plazuela Republica, CENTRO, 82000 Mazatlán, SIN, Mexico- Park
Important Information
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Children
Not allowed
Pets
Allowed
Amenities
Smoke-free property
Free WiFi
24-hour front desk
Luggage storage
Street parking
Room Types
Standard Room, 1 Double Bed
Up to 2 guestsDouble bed (131-150 cm wide)
1 Double Bed
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, towels, and soap
Practical - Iron/ironing board (on request)
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
In-room amenities
ShowerTVPrivate bathroomToilet paperDaily housekeepingCeiling fanFree WiFiBedsheets providedSoap
Standard Room, 2 Double Beds
Up to 4 guests2 Double bed (131-150 cm wide)
2 Double Beds
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Sleep - Bed sheets
Bathroom - Private bathroom, shower, towels, and soap
Practical - Iron/ironing board (on request)
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Double bed (131-150 cm wide)
In-room amenities
ShowerTVPrivate bathroomToilet paperWheelchair accessibleDaily housekeepingCeiling fanFree WiFiBedsheets providedSoap
Hotel Policies
Sustainability Certifications
Property confirms they are implementing guest safety measures
Pets
Only dogs and cats are allowed
Pets
Service animals are exempt from fees/restrictions
General
Guest accommodation is sealed after cleaning
Children and extra beds
No rollaway/extra beds available
Check-in & Check-out
Contactless check-out is available
General
Guests are provided with free hand sanitizer
Covid
Property follows sanitization practices of COVID-19 Guidelines (CDC)
General
Staff temperature checks are conducted regularly
General
Cashless transactions are available
Pets
Pets cannot be left unattended
Guest type
Essential workers only - NO
Accessibility
No elevators
General
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
General
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
General
Staff wears personal protective equipment
Pets
Pets allowed
General
Temperature checks are available to guests
General
Property is cleaned with disinfectant
General
Social distancing measures are in place
Payment
Cash deposit required
General
Professional property host/manager
Check-in & Check-out
Contactless check-in is available
Children and extra beds
No cribs (infant beds) available
Sustainability Certifications
Property confirms they are implementing enhanced cleaning measures
Pets
Maximum number of pets per room 1
General
Shield between guests and staff in main contact areas
General
Gap period enforced between guest stays - 24 hours
Pets
Service animals are allowed
General
Masks are compulsory at the property
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(81 total)
Provider-sourced guest reviews.
8/10
Reviewed Oct 6, 2025Buenas ubicación
8/10
Reviewed Oct 3, 2025Falta arreglar un poco Pero está bien
8/10
Reviewed Oct 3, 2025La pase bien el precio es económico si hace falta un poco de arreglo y los colchones hace falta cambiarlo Pero en general x lo q pagas creo q está bien
10/10
Reviewed Oct 3, 2025Muy bien
10/10
Reviewed May 5, 2025Muy buen servicio, muy amable en recepción, la ubicación exelente, y la limpieza exelente.
4/10
Reviewed Apr 29, 2025El hotel ya está algo viejo y los colchones igual pero solo lo usé para dormir
2/10
Reviewed Apr 14, 2025La atención es buena, pero lo que se ofrece dista mucho de la realidad. Para nada recomendado
8/10
Reviewed Dec 2, 2024habitacion sencilla limpia aunque tuve un contratiempo con dos pequeños insectos al principio 2 cucarachas que se resolvio rapidamente y no se volvio a presentar.
10/10
Reviewed Aug 30, 2024Buena ubicación Traslado a pie seguro
2/10
Reviewed Aug 22, 2024Needs to be remodel
4/10
Reviewed Aug 18, 2024El servicio es bueno pero el hotel es demasiado viejito
4/10
Reviewed Aug 17, 2024Si bien es un hotel modesto. Si estuviera bien limpia estaría mucho mejor. Me encontré una habitación con mucha tierra por debajo de la cama. Los buros sin limpiar. Por si fuera foco, me rayaron mi carro. Personal del hotel no hizo por investigar.
4/10
Reviewed Aug 14, 2024Le falta impieza a los ventiladores de techo, escalera ya que no tiene elevador, iluminacion
2/10
Reviewed Aug 14, 2024Salí en menos de 2 horas, sucio y con cucarachas la habitación, sin ventilación. Tuve que buscar otro lugar, no hubo devolución de lo que pague.
2/10
Reviewed Aug 9, 2024No le gusto
8/10
Reviewed Aug 3, 2024Económica el precio lo dice. Bien ubicada
8/10
Reviewed Jul 17, 2024Tiene muchas areas de oportunidad sobretodo en limpieza de alli todo bien ah y cambiar los colchones quevestan muy duros
2/10
Reviewed Jun 10, 2024El colchón está duro y sobre una base de piedra, no me querían respetar mi reservación me cobraron 90 por una niña de 2 años
2/10
Reviewed Jun 3, 2024Deberían de quitarla de la plataforma, es una estafa, el peor hotel que eh pisado, las habitaciones muy mal, todo sucio, un asco
4/10
Reviewed Apr 30, 2024mucho ruido todo el tiempo, de todas las habitaciones, pasillos, escaleras, mala iluminación, todo sucio, viejo, descuidado, sin ventilaciones, hasta había vómito o algo de algún animal en medio de un pasillo los dos días que estuve, nadie limpiando, sin embargo, todo el personal riendo y subiendo y bajando haciendo bulla todo el tiempo
2/10
Reviewed Apr 17, 2024El personal muy grosero.. estuve varios dias y no fueron a dar servicio de limpieza en ningun momento
2/10
Reviewed Apr 17, 2024EVERYONE IS CORRECT IN GIVING THIS INN 1-STAR OR NO-STAR AT ALL! THE BUILDING ITSELF IS A RUN-DOWN, THE STAIRS & HANDRAILS ARE DIRTY & STICKY & SLIDY! THE SHOWERS HAVE NO WATER PRESSURE. PREVIOUS OCCUPANT STOLE TV CABLE BOX FROM MY ROOM, HAVE TO BORROW FROM OTHER ROOM. WORST OF ALL, FRONT-DESK DID NOT ATTEND TO MY TV-ISSUE! THAT BOY & ARROGANT WOMAN AT THE FRONT-DESK SAID "I DO NOT DESERVE SERVICE BECAUSE I CHANGED MY ROOM AND I'M ONLY STAYING 2-NIGHTS! THIS HOTEL SHOULD BE TAKEN OFF HOTELS.COM LISTINGS, THEY SHOULD HEED THOSE POOR/WORST REVIEWS!! CHEERS.
2/10
Reviewed Apr 6, 2024I not stay ..no me quede me fui a otro hotel No me gusto....preferi...llevar a mi familia a otro...hotel por eso cobran al istante para no poder canselar ya viendo las istalaciones....
10/10
Reviewed Apr 5, 2024Accesible al estacionamiento, comercial corta distancia Solo cuánta con un elevador, estría bien por loenos uno más
10/10
Reviewed Apr 3, 2024The friendly staff is managed by the English-speaking morning desk attendant, who thoughtfully put this "old guy" into a ground floor room. He also obtained a cab to the airport for me at the end of my stay. I've stayed here twice, so I can attest the rooms are clean and everything in them (TV, toilet & sink spigots, overhead fan, AC/de-humidifier/ventilator & hot water shower) work just fine. You'll not likely have a window, but the location is a mere 10 minute walk from a major beach plus the old town's Mercado (a major market with inexpensive upstairs restaurants). Nothing fancy here, but easily affordable.
10/10
Reviewed Apr 1, 2024Esta un poco elevado el costo del uso de la aplicación, cerca de un 30% del coste de la habitación.
2/10
Reviewed Mar 31, 2024Nuncq pudiemos tener una toalla muy caro 93 dollar una noche ridículo el precio
10/10
Reviewed Jan 5, 2024La atencion fueron muy amables: Mayra y Humberto, es sencillo el hotel pero comodo y tiene lo necesario para la estancia: limpieza,internet,agua caliente, cerca de la playa 15 minutos ,cerca del centro una calle. Muchas gracias por su atencion
8/10
Reviewed Dec 3, 2023It was very affordable, you get what you pay for, I was able to get a good night sleep, I had everything I needed, comfy bed, toilet, hot water, ac, working tv, close to the Malecon, convenient location, friendly staff.
2/10
Reviewed Sep 22, 2023No me gustó muy malo todo
2/10
Reviewed Aug 23, 2023The only thing good I can say for this property is that the staff was nice. This hotel is old and run down. Beds are terrible. Room dirty. Shower curtain was stuck together with mold and torn to shreds. You can see outside around the air conditioner. Like stick your hand through. I could say much more, but I will just finish with “don’t waste your money or time. Find a different hotel.
2/10
Reviewed Aug 7, 2023quiero informar que las tres noches solo una dormi ahi y sin luz fue terrible yles estoy solicitando el rembolso de dos noches por favor si son tan amsbles
8/10
Reviewed Aug 7, 2023Muy bueno para descansar, personas muy amables, pero necesitan una urgente remodelacion de instalaciones
4/10
Reviewed Mar 26, 2023No esperaba mucho y logro decepcionarme, nunca funcionó el internet, había cucarachas, y todo estaba muy sucio, para lo que costó he estado en mejores lugares. Solo como última opción.
2/10
Reviewed Mar 21, 2023Llegando tardaron 30 minutos para darme habitacion porque no habian registrado mi reservacion, parece carcel la habitacion, toallas viejas , cero limpieza, almohadas peor que las que le pongo a mis perros, cortina de baño amarrada con nudos, no cabe uno para hcer del baño y el señor que atiende es de lo peor en general lo mas asqueroso que pude haber conseguido en Mazatlan
4/10
Reviewed Feb 8, 2023el servicio es malo y las instalaciones esta en muy mal estado.
8/10
Reviewed Feb 5, 2023It was definitely a dump hotel. The curtains were a ruffled bedspread, the bedspread was nutty, the mattresses were shot coil. The ceiling fan was filthy to the point of dripping. That said, the shower was super hot with good pressure, the hosts were perfectly fine. There was some confusion about our reservation through Expedia but they worked it through with patience, and even allowed us to park in their small parking garage. And, they warmly welcomed our big dog. The room was perfectly clean, the location was convenient, we felt totally safe. For an inexpensive overnight stay in Mazatlan, it was good enough.
2/10
Reviewed Jan 4, 2023encontramos nuestra habitación con varios insectos principalmente cucarachas. y tambien muchos mosquitos dentro de la habitación. Notamos que no había ventana en la parte superior y colocaron una cobija a modo de ventana que no cumplió su improvisada funcion. Dentro del cuarto había mucha humedad, y crecimiento de hongo. no la recomiendo para nada. deja mucho que desear
2/10
Reviewed Dec 20, 2022Broken glass bathroom light didn’t work TV didn’t work
8/10
Reviewed Nov 30, 2022El hotel situado en la zona centro que ayuda a desplazarte sin inconvenientes a zonas comerciales y de diversión caminando; prácticamente tienes todo a la mano para todo lo que necesites, cualquier motivo que sea tu viaje.
2/10
Reviewed Nov 23, 2022Muy mal aspecto en general. La atención no es la más cordial. El lugar se ve peligroso. En general todo mal.
6/10
Reviewed Oct 21, 2022bien ubicado
2/10
Reviewed Sep 5, 2022es una mentira lo que te presentan en las fotos con las habitaciones que te dan
2/10
Reviewed Aug 30, 2022Dirty sheets, bad wi-fi connection and horrible towels. Make sure you bring your own if you stay in this hotel.
8/10
Reviewed Aug 8, 2022Falta mayor limpieza al hotel, no hay agua caliente, pero a pesar de eso el precio es justo
4/10
Reviewed Aug 3, 2022Didn’t like the big cockroaches. When I brought it to their attention, all they were willing to do was spray a little bit of bug spray where I found the cockroaches. Electricity went off a couple of times. Room had holes in the walls. The building is just worn all the way out.
6/10
Reviewed Jul 17, 2022This hotel has a bad reputation among locals. My toilet was missing a seat and the shower head was terrible. Overall I am not confident in the cleaning of the room before I entered. Wifi doesn't work. All rooms have good AC. Beds seemed ok. Staff is friendly and helpful as they arranged a taxi for me to take me to the airport at 4am.
2/10
Reviewed Jul 8, 2022This hotel it is good only for sleep,
10/10
Reviewed Jul 4, 2022Calidad costo van de la mano
8/10
Reviewed May 10, 2022If you want the true Mexican experience, (not talking about a tourist hotel) then I would recommend The Hotel Morales. The staff is super friendly and the hotel is clean. But you are not going to get the luxuries of the high dollar tourist hotels. No swimming pool, no exercise room, etc.. What you will get is a hotel in the middle of a wonderful part of Mazatlán, with the best authentic restaurants and shopping around. Loved the area and the people there!
10/10
Reviewed Apr 27, 2022El lugar en general está limpio, las instalaciones son buenas, solo viejas y económicas. las camas no suenan, están cómodas, no rotas. Baño pequeño pero funcional. El señor que. me atendió fue muy amable. Es ideal para personas que solo van a dormir después de la fiesta, no es de lujo.
6/10
Reviewed Apr 24, 2022Estuvo bien dentro de... Solo que las camas estaban muy incómodas...
2/10
Reviewed Apr 23, 2022Please don’t fall for the pictures! The place was the lowest life style ever. The walls were paper thin, I could see outside the walls, the AC was taped together, the ceiling fan was so loud, Wi-Fi didn’t work, the towels were Grosse , there was no toilet seat on the toilet and I wouldn’t pay a dime to stay there. Maybe they should have paid us for being part of their torture scene.
2/10
Reviewed Mar 24, 2022Un hotel muy deteriorado
4/10
Reviewed Dec 7, 2021Las imagenes son muy diferentes al estado actual del hotel, es en pleno centro de la ciudad, mucho trafico para parqueo, las camas incomodas, a resaltar que se pueden llevar las mascotas.
2/10
Reviewed Jul 17, 2021Pesimo servicio espere 2 hiras para sacar mi auto pirque no tienen control de los autos es decir llaves etc
2/10
Reviewed Jul 17, 2021El lugar está horrible mal olor desde la calle pésimas condiciones.
2/10
Reviewed May 25, 2021Todo malísimo Hasta garrapatas avía Malísimo servicio
2/10
Reviewed May 4, 2021RESERVACION NO CONFIRMADA, EN EL ESTABLECIMENTO NO OTORGO HABITACION
8/10
Reviewed Apr 26, 2021Cumplió con la expectativa que necesitaba para hospedarme una noche y buena tarifa, pero no estaba muy ordenado, había muchas cosas de limpieza y mantenimiento fuera de su lugar y a la vista de los huéspedes, y no nos proporcionaron toallas ni papel sanitario extra
2/10
Reviewed Apr 9, 2021La habitación no correspondió a la reservación, ventanas sin cortinas, baño sin insumos. Todo austero.
4/10
Reviewed Apr 8, 2021Nothing to like about this property. It may be the worst hotel experience in my life.
6/10
Reviewed Apr 2, 2021El hotel esta muy bien ubicado, pero la limpieza de habitación era para mí fatal, no recibimos toallas porque eran mojadas, la cama de ladrillo con un colchón incómodo, no había cosméticos, Wi- Fi no funcionaba.
4/10
Reviewed Mar 28, 2021Las instalaciones el baño no tenia aro las paredes estan sucias ,saliva , las colchas de las camas de mala calidad.
4/10
Reviewed Sep 26, 2020El encargado de recepción con un mal genio. No recomiendo.
2/10
Reviewed Aug 13, 2020No considero que sea una persona exigente para buscar hospedaje cuando viajo, sólo busco una cama limpia y un baño limpio. Este lugar es terrible, de entrada la persona que nos recibió queria la reservación impresa, así que le dije que no la tenía impresa, pero le podía mandar un correo electrónico para que la tuviera, y dijo que no, que había un café Internet en la esquina, que fuera a imprimir dicha reservación, lo cual nunca comprendí para qué, además de que la reservación la hice con tarjeta de crédito y, el descuento fue inmediato. En cuanto a la limpieza no la hacen, de los 5 dias que estuvimos ahí, sólo la fueron a hacer una vez, y eso fue, porque se los pedimos. No te dan papel higiénico. Es terrible el ruido que hace el aire acondicionado, parece que un helicóptero está volando adentro de la habitación. La cama rechina un chingo, parece que estás en la tortillería. La habitación huele a todo, menos a un lugar limpio. Para salir y entrar del inmueble, casi casi tienes que pedir permiso porque la puerta principal la cierran con llave y, cada ocasión que entras o sales, tienes que tocar el timbre y a veces se tardan hasta 20 minutos porque ni en la recepción están. Lo peor de todo es, que hay chinches en la cama, nos picaron, se nos hicieron ronchas en la piel y, la comezón era insoportable. La ubicación no está tan mal, pero hay hoteles más cerca de la playa por casi el mismo precio, así que no vale la pena. No recomiendo ni siquiera un poco este lugar. Es un asco.
2/10
Reviewed Apr 8, 2020No pudimos ospedarnos por que ya avian dado la orden de no dejar entrar a nadie
2/10
Reviewed Mar 16, 2020Hotel demasiado viejo las camas muy duras, los baños muy chiquitos, mi papá un hombre mayor de 67 años se me callo en el baño porque estaba resbaloso, muchos cables colgando de la tele..
6/10
Reviewed Mar 10, 2020The hotel was very old in horrible condition, the price was right but bring your mosquito spray . The people were nice but only the manager speaks English. ✌
8/10
Reviewed Feb 28, 2020Tiene excelente ubicación y personal atento, No me gusto, estaba en remodelación, quiero entender que por la misma situación aparecieron varias cucarachas en mi habitación.
8/10
Reviewed Feb 5, 2020Su ubicación para los que vamos por trabajo es excelente . Lo que deben mejorar es su internet ya que ofrecen el servicio y si, se conecta a la red pero no hay acceso a internet .
10/10
Reviewed Jan 6, 2020Hotelito sencillo y limpio para pasar la noche, descansar, bañarse y dormir a gusto, muy cerca del centro, muy centrico.
8/10
Reviewed Jan 4, 2020bien
2/10
Reviewed Dec 3, 2019Pésimo servicio poca atención al huésped muy sucio
4/10
Reviewed Jul 2, 2018Kids running around second floor and stairway late at night.
2/10
Reviewed Mar 14, 2018Booked for 12 days but checked out after 8! It was a depressing place to stay where the hot water ceased after the 4th day and WiFi was practically non-existant. Was completely dissatisfied and left because of these issues. I advised Expedia of these issues but, they have not responded to my complaint. I cannot imagine why this hotel was even listed, given these negative conditions, let alone could attract a satisfaction rating of 3.4 out of 5.
2/10
Reviewed Feb 27, 2018That’s what you can expect when the only consideration is price. Charged us twice but was reimbursed in morning.
4/10
Reviewed Feb 12, 2018The hotel is really old and needs lots of maintenance. Shower didn’t work very well. Roach in our room, beds seems like they don’t clean them. Horrible
8/10
Reviewed Jan 31, 2018Good for the money charged. Manager was friendly and helpful. Hot water was not always immediately available, but after a short wait was there.
10/10
Reviewed Dec 23, 2017Good staff close to markets and ocean this I'd got someone who likes to stay off the main paths and have a authentic experience
8/10
Reviewed Nov 18, 2017Check in was good, hotel staff only spoke Spanish, but even with my broken Spanish it went well and they were very kind. Internet had issues for a bit, but the receptionist offered me the office security key which was great! The room was small but clean, a really cool thing the hotel offers for guests with cars is indoor parking, they have bay doors to the lobby and you pull your car right inside the lobby. Only downside is there is no OXXO or tienda super close which was a bit of a bummer, but plenty of street tacos and vendors so that it was ok. Overall, for the price and location this is a great find and I would definitely consider staying here again. Nice shops close by and you really get to feel the vibe of Mazatlan while staying in a safe, secure hotel. If you are looking for a typical “American” hotel, you probably won’t find this as enjoyable as I did as there are limited amenities but it’s all part of the experience!
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Good location
- •Affordable pricing
Areas to consider
- •Need for room improvements
- •Issues with cleanliness
Cleanliness
8.41/10Some reviews indicate that improvements are needed.
Service
9.88/10Standard quality for this hotel tier.
Location
9.42/10Reviewers appreciate the good location.
Room Quality
8.37/10Mention of needing to change the mattresses.
Amenities
9.4/10Standard quality for this hotel tier.
Value for Money
9.36/10Generally considered good for the price.
Food and Beverage
9.41/10Standard quality for this hotel tier.
Overall Experience
9.38/10Overall a positive experience.