Itsy Hotels Hill View Ex

Clean rooms. Every thing was functional in the room

Room very noisy. Needs soundproof windows.

Location

Cleanness

Location & Good room

The location & response from the staff. And near to places of visits

Location is too good.. Staff is nice

Location

Unprofessional dirty and not maintained

Not satisfying.

Location

Just location.

Service.

Location is really good . Room size is nice. Staffs are very cooperatives and ready to help. Housekeeping staff ready to serve.

Hot water available only in the morning. Made us very uncomfortable as cold water was really very cold

Nothing, at the price of 3000 plus , many better hotels are available in same area

Room, breakfast,

Location

Staff

It was very unclean. We checked out early and booked into another place. Its been a month now and we haven't got the refund that was agreed.

It was very unclean. We checked out early and booked into another place. Its been a month now and we haven't got the refund that was agreed.

Location

No maintenance. Broken toilet seat. Charging points were not working.

My stay was very short for few hours only due to business schedule

Fue una estancia muy agradable. Todos los empleados y con mención especial a la señora de la recepción que me ayudo mucho con mi instalación en este país, me dio muy buenos consejos y siempre estuvo disponible en todo lo que necesite. Estaré eternamente agradecida, muchas gracias itsy hotel 🫂

I did not like the property, staff is helpful

Cleanliness is required, curtains were dirty, lift stops , not a value for money , advanced paid but refund is not provided yet, sent emails but no response, I did not stayed there for more than an hour , still they charged me for 3 days , check on is auto and same with check out

my stay was shortened due to my trip rescheduling. So could not see good or bad at the property. Its okay

road is very narrow infront of hotel

Every thing was lovely. Except today hot shower was bit slow

The hotel is in good location. The rooms are clean and spacious.The staff are polite and we'll trained.

Breakfast variety

The Hotel doesn't have in-house food facilities, hence the menu option is limited. The location is very prompt and close to many landmarks and malls. The room size is quite spacious.

Room and Toilet cleanliness needs to be improved, the furniture and upholstery are old.

Location was good. Had selected the hotel based on the location itself. The breakfast was so-so. (Didn't meet our expectations)

Hot water availability needs to be improved - it's not available in the evenings. Also, one is required to waste lot of water (very precious resource) before getting the hot water. Try to get solar power & install water heaters, instead of solar water heaters. It'll reduce your power bill as well as water wastage.

Room walls painting was peeling off. Bed sheet were re used one. not washed Bath room : Commode flushing button is just behind the flap. you have to put down both the flaps and you will find the flush button. No soap at bath room No hot water at evening time. only morning time was available.

Loaction

Location is good. As there was no restaurant attached to the accommodation, the breakfast choices were limited.

The room staff was not upto expectation, not courteous enough. They misguided our car driver which made the driver sleep inside the car through out night.

Staff was helpful. Hassle free stay especially with a pet.

NA

Location and efficient service

Staff

Worst experience with hotel facilities

The stay was comfortable.

The rooms could have been cleaner.

Location

1. There were cockroaches, a lot of those. 2. The bed was springy and too soft too bad for back.

Locations

Very dirty

Location

Room phone not working. No extra shaving or dental kit . It was expected of treebo. Only body wash no shampoo

Value for money

Cockroaches infested the bathroom Bedsheets were torn Linen had bedbugs Floor was dirty Breakfast was mediocre

only location

Only location was good and parking facility otherwise rooms are not clean not at all good lifts are very small 3people cant travel in lift together

Location of the hotel

Staffs were not cooperative though I’m regular customer of the hotel.

Location is great near to market and food outlet

Nothing

It's in the city centre. All major touristy places are nearby. Room and washroom and the amenities are clean. Being summer, hot water is not a necessity. But it's available always. Staff are kind and helpful. Wifi is good. Lots of small eateries and restaurants close by.

Nothing.

Very close to all food joints

Nothing as such

location was good. and close to places I wanted visit.

AC was not working properly. Lift was not operative on all the days of my stay on 2 ndFloor.

Nice place.

Staff was very helpful. Pet friendly

Lower road facing floor has traffic noise

Hardly anything to like about this hotel. One good comment is due for the Hotel manager who was able to let us check out after one night stay and refund the balance.

No wifi - I had to struggle at the front desk before they could make the wifi work for half an hour, and that too for just one phone. Extreme lack of cleanliness Broken table Torn curtains Very ugly and unclean Elevator Due to all these issues, we had to leave the Hotel after one night stay. This caused us to arrange for another Hotel option at a very short notice, which was very expensive.

The staff at reception were lovely and very helpful.

Difficult location. Difficult to get to and find. Cleanliness is poor and don't bother with the breakfast. We never got what we ordered. No butter on the toast, sugar, and milk in what was to be black coffee. No understanding of what was required. But it was cheap and cheerful and staff tried their best.

It's perfect stay with all the major food joints close by, and still very much peaceful

All good 👍

Location is awesome 👍

Nothing to comment

Simple, clean, worth the price

Lil off the main road and difficult to spot

Locations

There is no kitchen in the hotel ,u have to call food from out side. Only idly/utapam/ poha was available for break fast. Room rent charged higher than thearket rates.

Your commitment for break fast, do you know what they are providing, No pratha/ No corn flakes/ no eggs. Being a north indian visitor what else I can take. Very sad.

Location - centrally located and walking distance at Pune Book Fair where I visited for 7 days.

Linen was not good. Pillows bad. Extra pillow horrible. Asked for a big bed for a couple, was given one with two mattresses that kept.shifting from the center.. The mattress life is also near over. Breakfast was not good. We ate only once in 8 days. Plates and cups or mugs were made of plastic. Crockery poor. Bathroom fitting actually hurt the knuckles while operating. There is no service of food expect a local food joint. Front office was kind and good. Thank them for allowing my friends to keep their luggage there for a few hours. Room size was average. But I fail to understand how Treebo has added value to the hotel. The days I booked on Booking dot com where I selected free cancellation and pay when you arrive, I was hounded by Treebo 3 times a day for 10 days to pay the total amount or they would cancel the room due to high demand. Do not appreciate this as I trusted Booking.com which am using for a long time.

Good location and cleanliness.

Pompous writing on the walls.

Very average place at a busy neiborhood

Location

It’s cosy but needs more lights in the corridor as they look gloomy There are definitely chances of enhancing the reception are

Morning breakfast quantity was very less

Breakfast ordinary nothing to comment

The room towel,bed linen are to be replaced it's old,there should be a bed sheet put between the quilt, so that the sheet is replaced every day & quilt kept and cleaned once a week or month.