Arthama Hotels Makassar vs Similar Hotels

Initial room had several issues, such as a narrow view and other maintenance problems.

Rooms were described as spacious and comfortable.

Rooms need a refresh.

Mixed feedback; some rooms are outdated and have maintenance issues.

Several mentions of stained towels, sheets, and toilets; significant concerns regarding bathroom cleanliness.

Some complaints about cleanliness and maintenance of the rooms.

The hotel could use a bit of renovation.

Multiple mentions of cleanliness, but one review highlighted stains and old facilities.

Central location with good accessibility to local attractions.

Hotel is centrally located with good access to city amenities.

Beautiful location, meeting expectations.

Some reviews note it's far from the airport but convenient for local food.

Great staff and responsive service despite some check-in issues.

Staff mentioned as friendly and helpful in multiple reviews.

Good service and friendliness from the staff.

Consistently praised for friendliness; however, some staff training needed.

Limited dinner options noted; concerns about food variety.

Breakfast was generally praised, but some service issues noted.

Breakfast and local food options need improvement.

Breakfast and restaurant food received high praise from multiple reviewers.

Average amenities with some staff usage impacting elevator wait times and pool temperature.

Amenities such as the swimming pool were criticized for their size.

Good amenities including a large terrace and daily refreshments.

Offered good amenities like breakfast and a gym.

Issues with charges for the key deposit perceived as unethical; however, some positives in service.

Several guests noted that it was a good price for the services offered.

Reasonable value considering service and amenities.

Overall good experiences justify value, but some dissatisfaction expressed.