Forest House Hotel vs Similar Hotels

The room quality was poor for some, with complaints about noise and inadequate facilities.

Rooms very basic, decor dated, some issues with comfort.

Small room size mentioned and heating issues noted.

Beds often described as very comfortable and showers praised; some guests noted limited storage, occasional saggy beds or room noise for rooms facing the station.

There were significant cleanliness issues mentioned, including mould and dirt.

Bathrooms were dirty, no proper shower and on separate floor.

Mixed reviews; cleanliness issues noted in some comments.

Rooms frequently described as clean and well maintained; some guests reported issues with bathroom cleanliness (scale on showerhead) and occasional imperfections.

Easy to find and convenient for events, but requires public transport.

Great location for public transport and attractions.

Convenient location with good transport links.

Consistently highlighted as a main strength: central, within walking distance to the centre, close to train/bus stations and easy to access by car.

Professional and friendly staff were consistently noted as strengths.

Great customer service mentioned in multiple reviews.

Consistently praised for friendly and helpful staff.

Staff repeatedly praised as kind, friendly and helpful at check-in and during stay, despite comments about limited personnel and occasional operational shortcomings.

Not specifically mentioned; rated as standard quality for this hotel tier.

Restaurant served lovely dishes, but some amenities lacking.

Breakfast quality mixed; some dissatisfaction noted.

Breakfast frequently described as tasty and good quality, though several guests complained about insufficient seating, limited fresh fruit/variety and occasional shortages.

Amenities such as washer/dryer were appreciated, but general facilities were lacking.

Lack of kettle in room and shared bathrooms noted.

Basic amenities available, with room for improvement.

Good basic amenities (parking, air conditioning, shower quality) but shortcomings noted: AC turned off at night in some rooms, few EV chargers, lack of tissues/conditioner, no fridge in some rooms.

Considered adequate for a short stay, despite some complaints.

Good option for price, but conditions vary.

Average value for the offered stay.

Mixed views: fair price for breakfast cited by some, but others expected more for the price (limited breakfast selection, seating issues, extra daily parking fee).