Riad Tzarra

L’accueil de Hussen et de son équipe. Il est venu nous chercher au parking. Le Riad , la chambre suite , très spacieuse, deco sobre et chic , très grande penderie, salle de bain parfaite. Très calme Très bon petit déjeuner sur la terrasse.

Io e il mio compagno abbiamo soggiornato in questo splendido riad a Marrakech a giugno e ne siamo rimasti davvero entusiasti. Il personale è stato sempre molto cordiale, disponibile e attento, anche nel fornirci preziose informazioni e consigli per vivere al meglio la città. Le stanze sono arredate con grande cura e ognuna ha una propria caratteristica che la rende speciale e unica. La colazione, fatta in casa è tipica della cucina marocchina, è stata una piacevole scoperta: tutto molto curato, fresco e preparato con attenzione. Abbiamo apprezzato particolarmente il bellissimo giardino interno, un vero angolo di tranquillità nel cuore di Marrakech, reso ancora più piacevole dalla presenza della piscina. Un soggiorno davvero piacevole e rilassante. Torneremo sicuramente!

Struttura come da descrizione, avevamo chiesto letti singoli quindi ci hanno dato una stanza più grande, spaziosa, con tutte le comodità, bagno spazioso, provvisto di due lavandini, prodotti per il bagno e phon. Tutto pulito e ordinato. Lo staff è stato super gentile, tutti, nessuno escluso. Abbiamo avuto necessità di un farmaco e si sono preoccupati di farcelo avere direttamente in camera🥰. Sono stati sempre disponibilissimi. Colazione molto gradevole. Ci tornerei!!

Se proprio devo trovare un difetto, il cuscino era troppo alto per me.

Lovely staff, beautiful setting and we were well cared for

Nothing

Beautiful Moroccan designed hotel. Lovely staff. Generous breakfast.

The one thing to note is that the Riad is not directly accessible by car; taxis often had trouble navigating to the nearest parking spot, as gps is not always accurate. They naturally have a driver service tho this costs more.

La gentilezza e la disponibilità dello staff, ci hanno organizzato un'ottima cena in terrazza e una bellissima escursione nel deserto. Ottima cura e pulizia della location. Posizione perfetta per visitare tutta Marrakech a piedi.

Os quartos são muito bonitos e o terraço Adorei o pequeno almoço

Não tivemos internet desde o segundo dia

Il Riad Tzarra è il posto perfetto in cui pernottare durante una vacanza a Marrakech. Un’oasi di pace nel bel mezzo della frenesia della Medina e le sue stradine caotiche. Lo staff è super cordiale e sempre attento, fanno di tutto per rendere il soggiorno il più piacevole possibile. Le colazioni sono un’esperienza da non perdere, ogni giorno c’è una nuova proposta di pane tipico, accompagnato da prodotti locali, dolci e salati, e te o caffè. È fantastico poter scegliere in base al tempo se mangiare in terrazza, che ha una zona coperta che protegge dal vento o troppo sole, o all’interno con vista piscinetta. Il Riad è estremamente pulito e arredato con cura, ovunque si posi lo sguardo si scopre una piccola chicca o un dettaglio particolare, si vede che nulla è stato fatto a caso. Il fatto che ci siano solo 5 camere, preserva un ambiente tranquillo e di pace; noi abbiamo soggiornato nella stanza “Anice étoilée” al piano terra, attrezzata di ogni comfort, e non siamo mai state disturbate. La posizione del Riad è perfetta, a pochi minuti dalla bellissima Madrasa Ben Youssef, dai Souk e la Piazza Jemaa el-Fnaa, ma anche vicina a zone raggiungibili in auto, così che il tragitto a piedi con valigie dura solo pochi minuti. Se dovessi tornare a Marrakech, di sicuro tornerei qui, anche perché sarei curiosa di approfittare di una cena tipica, dato che non ho avuto occasione di provarla nonostante tutti gli apprezzamenti che ho letto nei commenti.

Riad en super état bien entretenu, personnel très attentionné et super emplacement au calme dans la médina

Hosts and accom were wonderful, a beautifully presented accommodation.

The address on Apple Maps says 42 but the property is 22 was hard to find my way home the first night. The breakfast is served with eggs after other items, but eggs for us are the main meal. The dipping pool wasn’t that inviting / clean so we didn’t use it.

Ottima, pulita, rilassante

La camera, grande e pulita

Una fantastica oasi di relax e tranquillità nel cuore della Medina. Il Riad è stupendo come tutta la sua struttura architettonica tradizionale e arredamento. Le camere sono molto pulite e ben arredate. Colazione favolosa con prodotti locali!!! Un grazie di cuore a tutto il personale, cordiale e molto disponibile per qualsiasi richiesta.

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The bed was very comfortable, bathroom was well equipped, the housekeeping team did excellently at resetting the room everyday and it was so nice to receive a fresh bottle of water everyday. The rooftop was beautifully designed and lovely to sit at. Hossein and Anouar were incredible - very kind, informative, friendly and so welcoming from the start.

Sehr schön sehr ruhig sehr komfortabel

Accueil chaleureux, équipe adorable et aux petits soins, un grand merci à Hossein pour sa gentillesse et son professionnalisme. Le riad est magnifique très propre et calme avec une décoration soignée et surtout idéalement situé. Mention spéciale pour la sublime décoration de la chambre pour l’anniversaire de mon conjoint une attention magnifique qui nous a beaucoup touchés. L’expérience hammam et massage était fabuleuse Nous recommandons sans hésiter.

very kind and helpful staff

Tzarra ist eine Oase der Ruhe und des Friedens in einer manchmal anstrengenden Stadt. Kaum tritt man aus den lauten und staubigen Gassen in den hellen und harmonischen Innenhof fühlt man sich in eine andere Welt versetzt. Das Riad ist ausgezeichnet unterhalten, sehr sauber und die Gastgeber ausgesprochen hilfsbereit und freundlich. Wir haben auf der Dachterrasse gegessen, das Hammam mit Massage genossen und einen Ausflug gebucht. Alles war top. Und preislich sehr fair. Eine glatte 10.

Da gab es nichts auszusetzen.

Good location, staff were absolutely amazing, clean place. Fabulous breakfast and overall fantastic experience. A very big thank you to all the staff, especially Hussain who went above and beyond to ensure our stay was perfect.

Riad molto intimo ed accogliente. La struttura è situata in una posizione ottimale, in una via laterale e tranquilla ma a pochi passi dai souk principali. Il personale è molto cordiale e disponibile. La colazione è molto abbondante e variata e la cena è stata eccezionale. Torneremo sicuramente molto presto.

The property was really beautifully done and well maintained

Location , we were close to everything in the medina was great but it was down a very quiet alleyway which was a little iffy in the evenings because local children would be chasing you and begging and being quite rude

Les Chambres, le nombre réduit de Chambre, la localisation, le personnel.

Les parties communes sont réduites, le patio est un peu petit, on a pas envie d’y rester. Et puis c’est un peu sonore : si quelqu’un parle dans le patio dans une chambre avec les fenêtres ouvertes, on entend tout, et si des gens bougent le’mobilier sur la terrasse, ça résonne dans le Riad

Just the perfect Riad to enjoy your Marrakech stay! There are a lot of Riads but Riad Tzarra is one of those gems where you feel at home instantly. The team is amazing, the manager, Anouar, Naima, etc they do everything to make you feel very special and help you with all the information you need about the city. Enjoy your breakfast at the rooftop, it’s beautiful. The rooms, it’s interior, bed and bathroom all amazing and stylish.

Nothing. Everything is perfect

Charmant riad, très calme et bien placé dans la médina.

Riad bellissimo, arredato con molto gusto. Staff professionale e disponibile. Abbiamo ottenuto risposte immediate a tutte le nostre domande e richieste. Purtroppo ci siamo stati solo per una notte e nonostante la nostra partenza alle 6 del mattino ci è stato servito una semplice, ma bella colazione.

Noi abbiamo cenato nel Riad, ma credo non sia facile trovare ristoranti nelle vicinanze.

Beautiful riad in a great location; it's a 5 minute walk from the souks and close to other attractions but is just outside the main tourist trail so is very peaceful. From the ground floor room we stayed in, the call to prayer was even quiet enough to sleep through in the very early morning (a rarity!). The staff were all so kind and welcoming. The room wasn't huge but was perfectly clean and comfortable. We used the communal areas a fair bit during our stay, both during the day and in the evening - the terrace has been set up well with a couple of comfy corners to relax in and there's a quiet little reading nook on the ground floor too. The breakfast was good with plenty of options. We took up the offer of a taxi from the airport as we were worried we would have trouble locating the riad within the medina without help - I'd recommend the service for anyone who doesn't feel comfortable potentially getting a bit lost, but the position of the riad on Google maps is fairly accurate so in retrospect I think we would have managed fine without it too! This was a great place for our 3-night stay in Marrakech.

Super clean, tucked away down a few twists in the derb. Although we heard the call to prayer it did not hugely disturb our sleep which was a 1st. Staff all v friendly and helpful. Great variety of food for breakfast, lovely room. Great Hammam and massage experience.

All good

Das Personal ist sehr zuvorkommend, die Zimmer und das ganze Riad ist wirklich schön und sauber.

Es ist etwas hellhörig und durch das offene Atrium sind Vögel und andere Hotelgäste leicht zu hören.

Very clean, comfortable and peaceful. Yet very close to the souks. Staff are very friendly and go out of their way to help. The breakfast was very tasty and they accomodated my partners dietary requirements too. Would highly recommend.

N/a

My son and I stayed here eight years ago. We were so excited to return. It did not disappoint. The Riad is perfectly positioned up a tiny quiet lane about five minutes walk from the main medina. It is a peaceful and beautiful tonic to all that bustle. The rooms are simply decorated and gorgeous; the beds are so comfortable; the staff could not be kinder and the breakfasts are fresh, homemade and absolutely delicious.

Amazing place to stay, staff were wonderful, nothing was too much trouble.

The staff were very friendly, and accommodating. Especially the lady that served the breakfast. Hossien was helpful with transport into and out of the Medina. With quick responses to any enquires that we had

La décoration, le confort, le service et la position

Rien

I had a very positive experience overall and would definitely recommend staying here. The staff was extremely helpful and attentive: they assisted me with organizing my stay even before my arrival and continued to be supportive throughout the entire visit. They were always available and happy to help with any request. One of the most convenient services was the possibility to arrange taxis through them. They would accompany us to the meeting point and pick us up afterwards, which was incredibly helpful since navigating the Medina is not always easy. I stayed in the Piment d’Orient room. The room itself is fairly simple, but the bathroom is beautiful and spacious. There is also the option to reserve dinner in advance. We decided to try it on our first evening and it was excellent: a three-course meal with typical Moroccan dishes. Finally, they made my stay even more special by surprising me with a birthday cake, which was such a thoughtful gesture. Overall, it was a wonderful experience and I would absolutely recommend this place.

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Tutto meraviglioso, lo staff davvero gentile, disponibile, attento a ogni esigenza; la colazione deliziosa, prodotti locali davvero buonissimi; la posizione, comodissima, zona sicura e centrale; le camere stupende, pulite e con ogni comfort!

Sehr freundliches Personal. Hervorragendes Esssen.

Sehr gutes Frühstück. Sehr freundliches Personal.

sehr gute Lage, man kann alle Souks, Sehenswürdigkeiten zu Fuß erreichen; es gibt sehr viele und gute Restaurants in der Nähe des Hotels; das Frühstück war sehr gut, wird direkt zubereitet und es wird auf Wünsche eingegangen; das Personal (allen voran Mister Hossein) waren überaus nett und zuvorkommend; grundsätzlich war es für uns ein kleines Abenteuer in einem Riad zu übernachten und das Design unseres Zimmers (Cardamome Suite) war vom feinsten 😀, es gibt auch noch eine kleine Dachterrasse zum verweilen und wo man das Frühstück einnehmen kann. Würden wir wieder nach Marrakesch kommen, währe das Riad Tzarra unsere erste Wahl.

Über das Preis-Leistungsverhältnis unseres Zimmers lässt sich diskutieren. 10-15% billiger wäre angemessen gewesen. Diesen Umstand vergisst man dann aber doch wieder, weil alles top ist 👍

Staff was great! Manu Young Giusy extremely nice and helpful

Unfortunately, this was the most disappointing experience we had during our trip to Morocco, mainly because of the attitude of the staff member who treated us. From the beginning she was quite rude and unwelcoming, which made the whole experience uncomfortable. During the hammam she poured the water very abruptly, at times almost throwing buckets of water on us rather than gently rinsing, which did not feel relaxing at all. The room itself seemed more like a small storage space adapted into a hammam. Our bathrobes were left outside on the floor together with her jackets and shoes, which did not feel very hygienic or respectful. The massage was also not pleasant. The movements were rough and abrupt, and the pressure was uncomfortable. I ended up with significant back pain afterwards. The oil seemed low quality, my hair became extremely tangled, and my boyfriend even developed some skin irritation. Considering the overall experience and the unfriendly attitude of the therapist, the price of 50€ per person felt very high. Unfortunately, the poor service and the behavior of the staff member really affected what could have been a normal experience.

Beautiful property, with the most beautiful staff. The ladies, Anwar, Hossein made our stay, Thankyou!

Nothing

Gentillesse du personnel et l’aide de la part d’Hossein pour résoudre les problèmes

Wifi faible qui ne passe pas dans les chambres Lits très durs

Chambre confortable, personnel très agréable !

Sehr schöne Unterkunft, top Lage sehr zentral aber man auch hat seine Ruhe auf der tollen Dachterasse. Nettes Personal, sehr offen und machen super Kaffee. Auch beim organisieren das Transport vom und zum Flughafen sehr hilfreich. Das Frühstück ist sehr zum empfehlen, vor allem wenn man gemütlich in den Tag starten möchte. Alles in allem sehr zu empfehlen egal ob für ein kurzes gateway oder auch länger.

Location perfetta, autenticità e confort!

La stanza è stupenda, cordialissimi nell'offrirci un upgrade. Lo staff è meraviglioso, super disponibile! Molto accogliente, ottima opzione in generale

I servizi complementari si potrebbero migliorare.. Il servizio taxi è ottimo ma è un po' caro, l'area wellness è solo una stanza piccolina per l'hammam, il massaggio va fatto in camera uno per volta, il che è un po scomodo! Ultima cosa, la posizione non è ottima a mio avviso, è molto dentro la Medina, quindi per gli spostamenti diventa complicato

Incantevole.

Non facilissima da trovare la prima volta. A differenza di altri Riad non ha servizio di sorveglianza per strada la sera e infatti si può incappare in bambini che chiedono l’elemosina e le stradine prima del Riad erano molto sporche.

The staff were amazing and couldn’t do enough for us, the location was perfect. Great breakfasts, beautiful rooms. Would definitely go back

Ottima posizione, vicino al souk Personale gentilissimo e disponibile sia a darci indicazioni per girare nella città sia per la struttura (late check out, servizio di navetta dall'aereoporto) Colazione eccellente , variegata e con prodotti di qualità Camera grande e pulita con letti comodi, prodotti da bagno ottimi.

Camera fredda, purtroppo il climatizzatore nonostante in modalità heat non emetteva aria calda.

L’accueil la propreté le charme du Riad

Rien

We were looking for a romantically beautiful accommodation in Marrakesh where Hercule Poirot would have stayed. This was a very good match :) The atmosphere, details, interior design, and comfort of the Riad were top-notch. We have received a very professional airport transfer arranged by our superkind host. Everybody was so kind and helpful. This was an amazing trip with an amazing accommodation. Thank you!

there is no such thing

Totul a fost la superlativ. Ne-au facut un upgrade de camera gratuit. Curatenia a fost impecabila iar personalul foarte amabil. Multumiri lui Anwar si Hossein.

We loved the location in the Medina and the staff was incredible. Beautiful space and lovely terrace rooftop.

Our room was on the first floor and could get a bit loud in the morning (we are late sleepers so probably not a problem for normal sleepers).

The manager Hossein is a great host. Genuinely committed to guarantee the best experience to his guests. The Hammam and massage were also very worth it. The lady performing it is wonderful.

Perfect hospitality, very accommodating and friendly staff. Hussein met us at the taxi rank and walked us to the riad. Very friendly and helpful.

Nothing!

Le calme, la sérénités, les petites attentions de l’équipe, le professionnalisme et la qualité du service et des repas. Le lieu, une subtile odeur de fleur d’oranger embaume le Riad ce qui cree tout de suite une ambiance reposante et relaxante.

Beautiful and bold

Comfortable and quiet oasis in the centre of Marrakech. Our room was clean and well decorated and the breakfast were great. The staff were all super friendly and helpful and we really enjoyed our stay here!

The Riad is beautifully decorated, well situated & the staff could not be more helpful.

Our stay at Riad Tzarra was absolutely exceptional. The property is charming, peaceful, and beautifully maintained — a true oasis in the heart of the medina. A special thank you to the owner for the incredible work put into creating such a unique place. Hossein and Anouar made our stay unforgettable. Their kindness, attention, and constant availability made everything perfect from start to finish. We felt welcomed, cared for and completely at home.

Vielen Dank für die wunderbaren Tage, die wir dort verbringen durften. Wir haben uns wie zuhause gefühlt. Ein tolles, freundliches, hilfsbereites Team, ein schönes Interiordesign, die sonnige Dachterrasse, das leckere Frühstück, die perfekte Lage zum Erkunden der Stadt - wir kommen wieder!

Alles top!

Vanlig personal rent vackert faktiskt fin frukost

Lite svårt att hitta

Abbiamo trascorso un soggiorno nel Riad Tzarra davvero piacevole e affascinante. La struttura, completamente ristrutturata di recente, è molto bella con le camere raffinatamente arredate in cui ogni dettaglio è stato attentamente curato. Posizione molto tranquilla e comoda per visitare i souk nonchè tutte le principali attrazioni all'interno della Medina. Il personale si è sempre dimostrato molto premuroso e cordiale. Colazione e cena deliziose, ben presentate e abbondanti. Abbiamo vissuto un'esperienza magica nel Riad Tzarra e possiamo consigliare senza riserve questa caratteristica struttura. Claudio & Berni

Niente da segnalare

Extremely good staff, booked activities through the riad and couldn’t recommend more

Todo horrible. No repetiría jamás

De styling en inrichting van deze riad is fantastisch. kamer is comfortabel met prima bakamer

Mooie kleine Riad met 5 kamers in de historische oude stad maar niet op de hoofstraten, zodus toch zeer rustig. Mooi dakterras waar je kan ontbijten en zonnen. De kamers zijn klein en smal maar alles is aanwezig. Airco en badkamer zijn prima in orde. De wifi werkt zeer goed. Zwembad is meer een voetbadje maar je hebt het eigenlijk niet nodig want je bent de ganse dag weg op ontdekking. Personeel is zeer vriendelijk zeker Anouar ( de service en nachtman). Om de Riad te bereiken de eerste keer heb je hulp nodig maar die leveren ze graag. Ontbijt is zeer goed en uitgebreid.

Kamer zijn klein maar is niet beklemmend. De prijzen die ze vragen voor het regelen van de taxi is wel echt veel te veel ( dubbel van wat je kunt vinden). Geen mogelijkheid tot snacks of diner.

Nice decor, friendly, very helpful staff

Wifi not great and rooms would have benefitted from a discreet fridge

We were allowed to stay at this accommodation twice. We stayed there one night before our bikepacking tour. Anoire welcomed us very warmly, allowed us to park our two bikes overnight, and left our suitcases in the riad without any problems until our return. We're already looking forward to the next time.

Tzarra is a Beautiful Riad within the old city Medina. The staff were all wonderful and did their jobs to a very high standard. The rooms were very clean and beautifully decorated. We had a lovely Morocco dinner on arrival and breakfast each morning on the roof top terrace was always lovely. The roof top terrace was a great place to relax with plenty of comfy seating. Thank you all for making our trip to Marrakech very special.

The Riad was difficult to access without assistance from staff. After a few trips away from the Medina we got used to making our way back. Google maps was good, sometimes the signal was poor. The pool is small but good for a cool down.

A very intimate Riad with a refined Moroccan atmosphere. The room is very spacious and every detail has been taken care of. Excellent location, on a very quiet but well-lit street, just a short walk from the Ben Youssef Madrasa and the souks. The staff is very friendly and helpful, and the breakfast and dinner are delicious and beautifully presented. The airport pick-up service is much appreciated. Their contact person drives you to the nearby square, from where you are accompanied by trolley to the entrance of the riad.

They were so kind and very helpful we enjoyed our stay!

Prior to arrival, for 1 month staff refused to answer phone calls, respond to emails thru 2 of their official email addresses, nor respond to communication sent via expedia.com thru which I booked hotel. On arrival, found my room in disrepair. The hot water faucet was non-functioning, the shower hot water faucet was broken & would not turn off -had to call staff to turn off shower every time I used it. The shower gel container dispenser was broken. The air conditioner in room barely worked, had to leave the door open to let hot air out. Staff attendant Anouar & riad owner Hussein do not respect customer privacy. After requesting directly to Hussein that we did not want my room disturbed, he refused to tell me he planned to send a repair technician into my room to repair the shower, nor did he notify me anyone came into my room after I returned. I found out only after notifying manager when I discovered my personal belongings were disturbed. When u leave premises, secure ur personal belongings! Assume staff members will come into your room without notifying u & despite your request to not be disturbed. Lastly when we checked out, Hussein tried to scam me out of money by making me pay TWICE for the hotel room! I showed him I paid the full amount through expedia.com + my bank statement & was only was required to pay city taxes upon arrival. He still insisted I pay $366 euros for "properties taxes." AVOID this riad!