Highfield

Great location near to town and the views from my bedroom were beautiful. Breakfast was great and staff were really friendly - thank you.

Unfortunately I was woken up by drunk guests at 23:30 because it’s an older building and not particularly well sound proofed but this is no fault of the hotel and I can’t imagine they get a lot of party goers staying there - I was probably very unlucky!

Would stay again

Location, staff and food

Nothing

Great location with lovely views of lake and surrounding mountains. Just a few minutes walk from the center of Keswick. Excellent breakfast! Great parking. Would definitely return.

Room needed some updating and a thorough clean but were comfortable.

Great friendly hotel in a very central location.

Nothing

Warm welcome from staff. Lots of nice touches to make the rooms feel cosy. Very comfortable beds. Convenient and spacious parking and central location. Fantastic views. Good breakfast service. Would love to stay again.

Breakfast was very nice

Bathroom slightly mouldy

Great breakfast, wonderful views from breakfast room and lounge. Afternoon coffee and cake very welcome after a wet walk. Great location, easy to get down to the lake and into the town. The staff were all extremely helpful and welcoming.

VERY difficult to find the car park, not signposted and when we did find the lane it seemed like just an entrance to another hotel. Found by a process of elimination. There were noises from above about midnight when we were trying to get to sleep. The room was quite small but adequate.

The views from the dining room were gorgeous, and the breakfast very good quality. A lovely hotel, with polite, attentive, welcoming staff.

Soundproofing between rooms wasn't great: I could hear my neighbours TV (and some conversation) until the early hours. The lack of official reception was a bit odd - nowhere to officially check in or leave keys, just an office that said 'do not enter' and signs that led nowhere!

Friendly staff, good parking, comfortable with a delicious breakfast.

Nothing.

Our mix-up with dates for our stay was smoothly and cheerfully handled, and we were accommodated with no fuss. This was highly appreciated. The stay was very comfortable in a good location with lovely views

Good location with private parking and very friendly staff.

The TV was a little small, possibly a little dated. Not enough sockets for the Lamp, Kettle and TV to be plugged in at the same time.

Virkelig god beliggenhed og dejlige omgivelser

Dynen var for varm og puderne ligeså

We went for our anniversary & the Room was amazing the Woodford Suite so beautiful and spacious. Staff were very friendly & helpful. Breakfast was plentiful and nicely cooked. Location to the town centre and Derwent Water was perfect a five minute walk. We would definetly go back to this hotel. Thank you

I had a wonderful room on the second floor with a view both of the fells and, from the turret window, across the lake. Everything was beautifully presented and clean. The breakfasts were excellent, with prompt and friendly service, and tea and homemade cake is available in the afternoon. The honesty bar worked well, as you could get things at any time. The hotel has its own carpark which is invaluable in Keswick.

I was only sorry that I couldn't have an evening meal here too!

Location was amazing and lovely and clean

Nothing

All good!

All good!

Did what it said on the tin plus more

Beautiful room (Woodford). Manager was warm and welcoming. Breakfast was superb. Location perfect.

The host telephoned me when I failed to arrive at my scheduled check in time to see how I was and even stayed on the phone with me with step by step directions to the location (as I managed to get myself lost despite it being a very short walk from the town centre) the host even gave me use of their umbrella when I went out for my evening meal - above and beyond.

Nothing.

Excellent location just a short walk to Main Street and also to the Lake. I arrived earlier in the day and phoned the Hotel reception, they confirmed I could park in the private car park and check in later. Enjoyed the Superb breakfast.

Nothing to dislike.

The location is excellent. The staff are very friendly and welcoming. The beds are very comfortable. A very nice place to stay.

Beautiful views from bedroom window. Room was large and comfortable being Victorian building high ceilings and lot of features still there. Staff just so pleasant and helpful. Quiet location but just 10 minute into Keswick town centre. Afternoon cake and tea/coffee included. Breakfast very good and varied choice.

Friendly staff & an excellent breakfast. Great location close to the centre of Keswick.

Property is a little dated and no decaf tea in the room!

Staff, tidiness, location, breakfast

N/A

Great location. Comfortable warm room. Excellent quality breakfast. Great choice. 3rd stay here, so think that speaks for itself.

Staff lovely. Hotel immaculately clean and very well positioned in keswick

Turret Room very small. Double bed very small. We may just have been unlucky with our room as we did see the inside of another on the same floor which was huge in comparison. I don’t believe that our room was worthy of the price tag.

Location, breakfast, cleanliness

The room is a bit small. This was the only negative to our stay as overall very happy.

The property was stunning . Curtains in the big bay window over looking the tress & the very slight right hand corner view of the lake was half hanging down so when you closed it there was a gap & this looked really shabby . There were rips in both leather arm chairs . The glass shelf in the bathroom slants forward therefore my products that were in glass jars fell off onto the floor , nothing was broken . There were no drinking glasses in bathroom to swill your mouth with & the television had very very limited Chanel’s to use & remote wouldn’t always work .

The size of the glass table I front of the two leather arm chairs in room 17 is far to big & heavy . Really struggled to move it to close the curtains at night . That’s the real on dislike .

Location for town centre and lakes, best breakfast selection comfortable beds and spotless accommodation.

Location was perfect .The room very clean and spacious rooms breakfast was great and staff was friendly and helpful

Nice & clean, very close to the centre & friendly staff

The sloping ceiling in my room, must’ve banged my head a few times. Also the shower cubicle was a bit small

Lovely, friendly helpful staff, great breakfast

I have stayed here many times with work and wanted to show my wife how good the hotel was as it was our 39th wedding anniversary. The room was the worst room I have stayed in

The price was very high for a poor room

The breakfast

Directions to car park very poor

Fantastic location

It was a bit tired. Could benefit from a deep clean and update.

Very helpful staff and great breakfast.

TV was adequate

Perfect setting and unbelievable breakfast. Can’t wait to return

Location, the building and room,the staff and an amazing breakfast and parking available.

The bed.

Lovely welcome from Eloise who was excellent. Great location in Central Keswick and good value for money. Great 'Cumbrian breakfast'!

Nothing for a hotel of this type in this location.

Friendly and accommodating staff. Free on site parking. A few minutes walk into centre of Keswick. Outstanding breakfast. Beds comfy.

Nothing

Beautiful room

Very expensive. If I wasn’t on expenses I wouldn’t have stayed here

Beds were very comfy. Breakfast was delicious with lots of choice. Would definitely go back

Could do with an outside light at the front door

Beautiful building in stunning location stones throw from the town so easy to get to nice restaurant in evening etc. the staff were lovely and friendly… accommodation little bit love needed in bathroom but everywhere was so clean and great breakfast. Loved the honesty bar but shame there was no low or non alcoholic choices especially as we had some lovely local ones when out and about 👍

No choice of non alcoholic beverages in honesty bar

The breakfast was amazing, cooked to perfection and NOT dripping in Grease. Central location.

Lighting could have been brighter in the room. Disappointed there was no restaurant or bar.

Lovely room , great shower, great breakfast, friendly check in / breakfast staff member

Nothing

Great location, great breakfast, car park, comfy bed, proper opening window, friendly staff, coffee bags, bottled water,

Low ceiling parts in room,

The breakfast was very good and staff were all very helpful

I did find the stairs as I was on the top floor a bit of a challenge .

Breakfast was superb - one of the best I have ever had.

Perfect for everything

The location is great, the views are to die for. The staff are amazing

I can’t find fault with it.

Clean and lovely staff. The breakfast was great.

Staff were lovely. Location fabulous, bed very comfy. Breaking delicious.

No negatives!

The location and building were lovely, as were the staff. Our room Was spacious, comfortable and clean with everything we needed. The location was quiet with beautiful views.

Great location. Room had fabulous views overlooking the lake. Very friendly & welcoming, clean. Lovely breakfast & nice touch with the compliment afternoon tea. Free parking at the back of the hotel.

Nothing

Great staff and beautiful location.

Nothing.

Location was great, quiet and peaceful. Excellent breakfast and super friendly staff

Nothing in particular

Staff and duty manager were so helpful & friendly an absolutely credit. The room was general in great condition, but patches of mouldy plaster in the windows which sort of distracted from what otherwise was a beautiful suite style room. That said I would stay again, as location, staff, breakfast and general look of hotel was great

Mould on plaster on windows

The room was lovely and comfortable. The staff were lovely and friendly and very helpful. I really liked the traditional building and it was very homely. There is an honesty box for the bar which is a nice touch if you want a drink in the evening.

I would have liked a pastry or pancake choice at breakfast as an alternative to th full English or egg options but this is purely personal as I veggy but I don’t like eggs.

Great staff , spacious room and wonderful breakfast

Would have liked lake view

Beautiful situation. Comfortable accommodation. Very homely. Super breakfasts and afternoon T +cake.

Found access steps difficult. Useful having handrail but steps very deep.

It was a nice property in a beautiful area.

It was clean and comfortable and quiet. The full Cumbrian breakfast was delicious and kept me well fuelled for a morning walk up Scafell Pike.

The view from our room's window was stunning. We even had a glorious rainbow in the morning (don't know how Highfield arranged that!). My husband was thrilled to have a bath instead of the usual shower and it was good to have decent coffee in the room. We both enjoyed excellent eggs benedict for breakfast.

It might have been nice to have our evening meal in the hotel but we knew that wasn't an option when we booked and it was only a short walk into Keswick where we had a lovely meal at the Fellpack so not really a negative at all.

Great location, stunning views. Beautiful building and gorgeous, friendly staff

A beautiful very well presented 19th century house with alot of history. Stunning views out to the Hills. A beautiful location, even though close to town. Lovely.

That i had to go so soon, would of loved another night.

Great breakfast, lovely big room, very clean and the staff were all excellent and friendly