Times Square Super Suites at Bukit Bintang KL vs Similar Hotels

Good condition of the rooms mentioned but some concerns with old furniture.

Rooms are clean but some reviews mentioned they are small and have issues with additional bedding.

Room was nice and clean which was appreciated by guests.

Rooms are frequently described as spacious, soundproof and with ample storage; issues include occasional dust, missing mirrors, limited kitchen equipment and some AC problems.

Some reviews mentioned issues with cleanliness and old mattress.

Generally praised for cleanliness, with some concerns noted about maintenance.

Hotel room was clean, but there were noted issues with bathroom cleanliness.

Multiple reviews report a dirty pool, dusty rooms on arrival and an overall 'roñoso' / scruffy feel in places; towels and basic supplies were sometimes missing.

Conveniently located within Times Square mall; easy access to other places.

Location is consistently mentioned as fantastic and central, particularly near popular food markets.

Conveniently located close to shopping malls and attractions.

Consistently praised: central, excellent for work and sightseeing (close to Bukit Bintang), great city views from rooftop/pool and high floors.

Numerous praises for friendly staff, including specific mention of helpful service.

Staff is described as very polite and helpful throughout the reviews.

Friendly staff and good level of service were consistently praised.

Repeated complaints about check-in/check-out in the parking level, elevator card access via security desk, and unfriendly or unhelpful staff who do not guide guests.

Proximity to food options in the mall offered convenience.

Breakfast and meals are described positively, with good variety.

Breakfast variety was praised, but one dining experience was disappointing.

Limited mentions: occasional complimentary water noted by some, but others report no free bottled water and minimal toiletries—overall F&B not a major feature in reviews.

Some amenities noted, but others like kitchen were misrepresented.

Amenities like the pool and gym received mixed reviews regarding their condition and comfort.

Good gym and pool, but not all amenities were well maintained.

Rooftop pool and level-52 pool/view are highlights, but there are reports of pool closures, cleanliness/towel shortages and a small/oddly located gym; limited kitchen amenities in apartments.

Good value noted, with some concern about hidden fees.

Value considered acceptable overall, but some concerns regarding deposit transparency.

Generally fair pricing with a good variety for breakfast.

Many reviewers find the size, location and rooftop facilities good for work/stay in KL, though missing basics (dishes, some supplies) and extra charges for consumables reduce perceived value for some guests.