Wanda Reign Chengdu

大厅，餐厅服务优良，酒店干净整洁，细节称心如意

Отличный завтрак, шикарная постель, халаты прелесть хотелось себе такой же, туалет - бомба! все очень вежливые ,местоположение - супер.

Пока общенеие в основном только через переводчиков. По английски не все могут общаться

De luxe inrichting van het hotel en de ruime opzet van de kamers.

De Spa faciliteiten waren beperkter dan verwacht. We konden bijvoorbeeld niet met z'n tweeen tegelijk gemaseerd worden.

Great location, Interior very cool

The room smells like cigarettes like ridiculously bad. Staff was very limited english I had what appeared to be a homeless woman make her way into the 41st floor bar area and stand next to my table doing hand gestures and speaking Chinese. To which the hotel staff just told me to ignore or her. Very uncomfortable situation

The hotel is simply beautiful. The reception hall on the top floor is magnificent. The room was big and beautifully decorated. All the rooms are on high floors, and the hotel is by the river, so you get a nice view everywhere. The breakfast was great, especially the noodles! Would recommend 100%!

The coffee at breakfast was not the best - but not a big issue!

Amazing service Nice room Great job

Beste prijs-kwaliteit hotel in de stad dat je kan vinden. De keuze bij het ontbijt is verbluffend! Het personeel is heel attent en staat altijd klaar om te helpen.

Роскошный вид, прекрасный номер, великолепный завтрак

Нет практически интернета, персонал неквалифицированный

Lokacio, minoseg, szoba ar

Rendkivul draga a bar a lobbyban, meg hotelhez kepest is.

El desayuno es excelente. La habitación es amplia y cómoda y bien decorada. Está bien ubicado. El sillón de masajes es un lujo que use para descansar y recuperar mis energías. Personal amable. Vistas espectaculares.

El lío de los ascensores (hay que subir siempre a la recepción de la planta 41, para luego acceder a las habitaciones) y lo mismo para bajar, y no lo nos lo explicaron al principio. Tampoco me gusto el depósito que hay que pagar al principio, cómo si no se fiaran, aunque al final lo devuelven sin problemas.

The best hotel I've ever been. Amazing . Amazing . Amazing . The stuff, the facilities , the location. everything was very very luxury and technologically developed. I will come back for sure.

Probably the best value for money luxury hotel I have ever stayed. The interior is really top notch. Location is great and so is the service. 10/10!

Nothing really!

Incredibly poor staff, rude, not competent. To avoid.

Question is - what did I like? I was forced to spend the night at another hotel. Drinks are subpar, food is inedible. Incredibly poor staff, rude, not competent. To avoid.

Excellent service excellent accommodations. The staff was incredible. I really enjoyed my time at the hotel and the city as well.

The property was at a convenient location

yes

There are not internet for whatsapp

Интерьер очень красивый и сложный. Много камня, металла, дерева, ковры. Завтраки вкусные, традиционная китайская и европейская кухня, свежие соки, хороший кофе. Вид из окон отличный из всех номеров, не стоит платить за вид на реку, ее видно из 3/4 номеров.

На полу в номере были волосы и валялась сигарета, ковролин в пятнах. Запах сигарет чувствовался на этаже для некурящих.

Beautiful. Very modern. Staff was amazing. Food as well.

Massage chair was a little outdated.

Le décor très baroque et stylé chinois de l’hôtel ce qui lui donne un côté charmant et chaleureux.

RAS

Красивый отель, хороший персонал

Бронь букинга Делюкс с видом на достопримечательности(река).Нас заселили в номер 4031, вонь от канализации сводила меня с ума 7 дней!!! Мы жили без кондиционера, если его включить вонь становится еще сильнее. Вид из окна не на достопримечательности( река), а на город. В низу школа где включают музыку с 7.30 утра вы ее слышите на 40 этаже!!!. Но вы не спите с 6 утра, так как над вашим номером ресторан, и стулья которые там двигают, вас сводят с ума. Завтраки однообразные для отеля 3*, есть нечего, нет рыбы, есть суши которые тоже без рыбы!!! А самый ужас это лифты, они очень долгие и при этом закладывает уши. Что бы попасть в номер нужно доехать до 41 этажа в лобби, перейти в другой лифт и опустится на свой этаж. За неделю проживания в этом отеле я не выспалась не одного дня, не разу вкусно не позавтракала. И это с учетом того что я уезжала в 10 утра и возвращалась в 9 вечера. И плохой интернет, для работы вообще не подходит.

Excellent hotel for a stay in Chengdu.

Reception check out , non parlano inglese e non sono in grado di darti il conto e la fattura in tempo reale . Dicono di inviartela via mail ma ho dovuto richiederla via mail alla direzione una volta tornato in Italia

Posizione e cura del design della struttura e delle stanze

If I were to rate based on the price I paid, what impressed me most was how grand everything felt — from the amenities to the facilities. I especially loved the massage chair, the spacious bathtub, and the L’Occitane toiletries. Everything in the room felt thoughtfully designed. Breakfast was great, with plenty of selections, and the hotel’s location is convenient — just a short 3-minute walk to a 7-Eleven, and close to several shopping centers. On the positive side, the breakfast team and concierge staff were warm, friendly, and helpful, which I truly appreciated. Overall, it’s a solid 6/10 for me — worth experiencing once for the facilities, but I’m unlikely to return.

However, in terms of service, I feel there’s room for improvement if the hotel aims to meet Forbes-recommended standards. The interactions felt robotic, lacking warmth and personal touch. Check-in and check-out processes were slow. During check-in, for example, the staff member (Dylan) took my passport to the back office without explanation after scanning it at the counter. The whole process felt unclear and impersonal. When I tried to ask questions, he simply shut me off — perhaps due to a language barrier, but it still left an uncomfortable impression. The check-out experience was similar. I was left waiting without explanation until I asked what was happening, only to be told everything was settled and I could leave — with no “thank you” or farewell. I shared my unhappiness with the manager before leaving.

The location is next to the river, so the view is great. The room is big and I found the price is quite good for the whole service. The breakfast is just amazing. The staff is, as it is usual in China, very kind.

The room was not really clean and the wellness offers could be better for such hotel.

Excellent service in all the department. It's a beautiful hotel

A beautiful hotel with excellent services

Stayed at Wanda Reign Chengdu for 2 nights during a busy business trip. Perfect location to explore the city, even with a packed itinerary. The room was spacious, well-equipped, and offered a stunning view, very comfortable overall. Breakfast could use a better bread selection, but otherwise, everything was perfect.

The best hotel I’ve ever stayed in! Loved everything!

Great location, staffs are very friendly

Hotel decorations style, too many mirrors in the room

The hotel is truly a premium hotel, situated in a nice location (walking distance to Ciunxi street), easily accessible by car. The staff is simply wonderful, all in all a luxurious hotel that I highly recommend

Fabulous palace in the sky in all senses.

If there was a 7 diamond they would deserve it. The smart toilet, the fancy robes, the massage chair, the coffee, machine, the bathtub, smart room, Dyson hair dryer!

Beautiful

Everyrhing perfect

Nicely decorated hotel, especially the stone floors are beautiful. Excellent breakfast.

Maybe that you have change lifts, but that’s a minor detail.

We had a great experience! Having stayed at other high-end hotels in Chengdu, the Wanda Reign property exceeded my expectations. Beautiful room with a well thought out and functional layout, massage chair, good views, fantastic service from the staff, and a delicious breakfast with a wide variety of options.

Everything is great a unique layout that the hotel lobby is on 41st floor with a great view.

Very beautiful, fresch and high standard hotel! Breakfast noodle soup was amazing! A special thank you to Claude Wu who helped us so much with everything we could think of! You made our stay so happy!

Everything was excellent!

Seriously impressive style and view

Many hidden and overpriced charges

酒店房間所有設備十分整潔，住得十分舒適！下次一定會再次入住。

Room is clean

I liked the automatic toilet

I found that the friendliness of the staff varied greatly. While some, especially at the lobby, were genuinely welcoming, others seemed indifferent or even unhappy. The unexpected kindness of the housekeeping staff on the eve of our departure, with the note and extra amenities, was a heartwarming touch. I believe a similar level of hospitality should be consistently demonstrated from the very beginning of a guest's stay.

Everything is great, high tech equipment throughout

We stayed for 5 nights. The hotel was very clean and comfortable, location wise was not too bad either as it is near 2 train stations. Access to Didi car service/taxis was easy too. no trouble getting around from here.

hotel staff, could have better managed the other guests who smoked in the hotel. wasn't very pleasant to have people smoking indoors.

Loved the whole luxurious feel of the hotel. The huge bath tub in the room was the best, the breakfast was delicious and the staff were prompt and very accommodating when responding to our requests. Everything in the hotel felt clean and well maintained. It was a most enjoyable experience!

The shower corner in the room was a liitle awkward and the water could easily overflow out of the shower area if you're not careful. It also wasn't the easiest hotel to locate. Many Didi drivers stopped outside the hotel rather than drive into the front porch to pick us up.

O valor de 5000 Yuan no Check inn

Yes, *2/3 of the staff don’t speak English. But 1/3 do, notably the manager of the 39th floor Executive Lounge and Wayne, the personable and efficient Front of House Manager. And all the staff are charming and willing, with an apparent wish to make a guest’s stay as pleasant as possible . (*incidentally, the ratio was about the same at the Canopy by Hilton in Chengdu 4 days earlier.) Notable features are a superb quality bed, a massage chair in rooms on the Executive Floor and the Aqua di Parma toiletries in the bathroom. Overall, there’s a refreshing impression that this is NOT a hotel operating to a budget. The extravagant decor may be too like the Venetian in Macau or Las Vegas for some tastes, but it’s certainly a luxury offering. Recommended

Great

The accommodations were excellent Bed pillows comforter very comfortable. Tjos is a beautiful hotel.

Having to go up then down to room Control panel no English so took forever to figure out. Biggest problem was lack of food stores close by. Had to take taxi.

The facility itself is above and beyond grand. However the quality of the breakfast was so so.

The location and breakfast.

A fantastic hotel to stay at. 5 star plus

Nothing

Beautiful and the best place , easy to go every famous attractions. Love it and mark it for next time!

- Nice view from the high floor of the cityscape/river - Clean and spacious rooms with appealing interior and design - Staff very friendly - always English-speaking staff available - Location very central with a short walking distance to the famous watergate/bar/restaurant area

- Overall very nice hotel for city exploration with a conveniant location - Limited TV channels (if one wants to be critical)

Impressive facilities, very modern yet classical style. A nice experience and very recommend.

Excellent service, friendly staff

No complaints! Was very enjoyable

Luxurious hotel - marble/jade floor and counter. Butler was always timely for whatever request we have - extra water, ice etcs. Everything was super clean too.

Well the front desk is on the 41st floor... so whenever you go in and out, you have to go up to 41st floor and then change to a different elevator to go down. The cell reception in our room was not great. Although the wifi is fast and convenient, we are traveling from US and still needs to do work stuff with gmail and youtube - which means we need to use our global roaming cellphones to access these. It worked out eventually, just not with a good speed.

Very friendly staff! We arrived late at night around 1am and has welcome by a warm smile. Even offered us supper meals on complimentary. The hotel is also about 5 mins walk from the underground train station which is easy to travel.

None at all!

It was a great service, great facilities and a very special stay. I will come back next time with my friends. And the food was delicious and the staff was very friendly and patient. I will stay at this hotel again next time I come back.

It's my second time to choose this hotel and the experience was excellent. The location in the city center, convenient transportation and considerate service. I really like the breakfast of the hotel.

Chengdu Hotel TOP series Strong Amway wave Love this Ruihua for a long time I always liked the decoration style and design of this house If you come to Chengdu, don't miss it The overall color of the hotel is dark, giving people a feeling of thick luxury super texture, the jade mural in the 41st floor sky lobby must be punched. The room is still quite comfortable and their bed is really easy to sleep in!! This is a good location, facing Jinjiang River, backed by Tianfu Square, 10 minutes' walk from Chunxi Road to Taikoo Li.

I just had a joyful chitchat with my friends, they enjoyed their stay at Wanda Reign Chengdu a lot. the staff are friendly, made my friends feel at home. They shared many siteseeing places and history of Chengdu by the introduction of jade wall 41F Lobby, totally different experience. I made the right decision to choose Wanda Reign Chengdu.

This is by far one of my favourite hotels in the city. The service is excellent - from the moment you walk in. The staff is friendly, and very accommodating. The room is spacious, beautifully decorated, and has an incredibly comfortable bed. The hotel is equipped with many facilities - you never get bored. All room amenities are of good quality. There are many food options that accommodate different dietary requirements. The restaurant on the 41st floor has a lovely view of the city. I recently had a birthday dinner there, and Basil and his wonderful team ensured that everything ran smoothly. I look forward to my next visit!

Absolutely incredible stay. Welcomed downstairs and escorted upstairs to our lovely suite where we were given a tour of not only the room but also all the facilities. All amenities are incredibly clean and everything is as advertised. Basil took care of my friends and I like no other! Will definitely be back for another staycation soon!

By far the best hotel I have stayed in during my time in China! The service levels rival that of some of the top hotels have stayed in in Europe and Asia. I strongly recommend ex-pats to experience this hotel, which offers service like none of the big chain hotels do. From the moment I walked through the entrance on my first day, to leaving on the last - every interaction was exceptional! Basil, the Deputy Manager was incredible - no question or request was too much, and his attention to detail and attentive service made my stay in the hotel and in Chengdu amazing. He helped me to arrange everything from laundry to tickets to the Sichuan opera, and genuinely cared about my stay with Wanda Reign. Even after I left he kept kept touch to ensure my further travel plans worked out. The decor of the hotel was truly beautiful, the most wonderful chandeliers and attention to detail everywhere was exceptional. The cleaning team did a phenomenal job, and the room was made up twice a day - with lovely touches such as little personalised notes and presents! I am a stickler for cleaning and genuinely I could not fault any area of cleanliness in this hotel. The room was incredibly well equipped, with a deep soak bath, excellent range of drinks / coffee machine and a super comfy bed! Electric curtains and smart technology using an IPAD to control everything was really efficient. I also have to comment on the wall paper in the room - it was beautiful! The food selection offered and amazing aray of Eastern and Western food to meet all tastes, and the lobby lounge served excellent coffee, afternoon tea, wine and cocktails - with exceptional service and lovely view! The service in the bar was incredible - Eudora was particularly helpful and welcoming. The equipment in the gym was high quality and offered a range of cardio and weight machines, and the pool was a relaxing place to unwind. I really didn't want to leave this hotel, and I will absolutely use this hotel and this brand again in the near future. I can't recommend it highly enough! A big thank you in particular to Basil, Eudora and the cleaning team - you are an amazing team 😀👏🙌

The worst buffet in chengdu,they didn't re-fill empty stations. Certain stations didn't have utensils to be used. Sushi was horribly big and tasteless, some had huge slices of banana!!. Very little choice of food. Basically the whole buffet felt cheap and unappealing. Better food could be found in any boutique restaurant in chengdu. This was my second bad experience in Wanda and hopefully my last.

When the first time I came in, I felt the warm welcome from everyone. It was really nice. I love the atmosphere around the place. We had a great meal in that restaurant and Mandy was helping us a lot. She is such a considerate and caring person. I love this place.

This was one of the best hotels we visited during our tour of China! We were instantly impressed with beautiful lobby located on the 41st floor. The check in process was quick and our room was prepared and ready for our stay. We had a beautiful room on the 33rd floor with view of the river and city below. The room was quiet and had every amenity we could think of and more. The lighting system was incredible and allowed the room lights to be controlled from the end tables near the bed. The bed and linens were very comfortable and we slept so well each night. The breakfast each morning was abundant and extraordinary! So many options and everything we tried was delicious. Lastly, we were very impressed with the service we received. Our Chinese language skills are not the best, but the staff really tried hard to help us with any requests we had and would routinely go out of their way to find someone who could speak to us in English if they could not assist us. We really appreciated their efforts very much. One night during our stay, we had tickets to the Sichuan Opera. Unfortunately, this was during a holiday evening and taxis were hard to come by. Ricky worked diligently to find us a taxi/car service so we could make it to the performance on time. We were so grateful for all his efforts as we did not miss the opera and we ended up having a wonderful evening that night. Our entire experience with the Wanda Reign Hotel was amazing in every way and we thoroughly enjoyed our stay!

Beautiful appearance with the lack of a 5 star hotel standard. Here are my THREE complaints: 1. Very poor service on September 18th at the breakfast buffet when I ask for a frenshly squeezed juice, the service person refused to provide the service for me even though the squeeze equipments and fruits are present to provide the service. Very disappointing. 2. At the bar, they do not have any standard on the quantity of the poured wine. I order a 6 ounces glass of wine, they gave me only two ounces. I complaint to the bartender why so little wine. The bartender said sorry and just added a few more drops but still way below the 6 ounces standard. I am surprised that they do not have any standard with their wine services. Whereas,the American standard are 6 or 9 ounces per glass of wine. 3. At the time of my check out they want to charge me an extra $30RMB because one of the smallest towel was dirty. Which was so ridiculuous and I refused to pay the $30RMB because it is not my duty to clean the towel it should be the basic sevices of the hotel.