The Merchant House
The Merchant House, Palace Street, Plymouth, PL1 2AS, United Kingdom- Historic
- Building
Compare nearby stays with similar location, guest experience, amenities, and class.
Nearby Attractions
Explore the vibrant neighborhood around Fox House, Studio Apartments. Visit historical sites like Merchant's House and Charles Church just steps away.
Modern Amenities
Enjoy complimentary wired internet, a convenient computer station, and smooth elevator access. Self-parking is also available for a hassle-free stay.
Convenient Location
Nestled in Plymouth, our apartment is a short drive from National Marine Aquarium and Dartmoor National Park. Experience the best of the city with Drake Circus and Theatre Royal, Plymouth nearby.
Ready to immerse yourself in comfort and convenience? Book your stay at Fox House, Studio Apartments now!
Check-in from
03:00 PM
Check-out by
10:30 AM
Children
Allowed
Pets
Not allowed
1 Double Bed and 1 Twin Bunk Bed
151 sq feet
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - Cable channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Shower, a hair dryer, and towels
Practical - Highchair
Comfort - Daily housekeeping and heating
Accessibility - Visual fire alarm
Need to Know - Weekly housekeeping, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide), Bunk bed (90-99 cm wide)
Room details
14 m2
In-room amenities
2 Double Beds
172 sq feet
Layout - Bedroom and dining area
Internet - Free WiFi and wired internet access
Entertainment - Flat-screen TV with cable channels
Food & Drink - Kitchenette with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Shower, free toiletries, and a hair dryer
Practical - Highchair
Comfort - Daily housekeeping
Need to Know - Weekly housekeeping, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
2 Double bed (131-150 cm wide)
Room details
16 m2
In-room amenities
2 Twin Beds
151 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Shower, a hair dryer, and towels
Practical - Highchair
Comfort - Daily housekeeping and heating
Accessibility - Visual fire alarm
Need to Know - Weekly housekeeping, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
2 Twin bed (90-99 cm wide)
Room details
14 m2
In-room amenities
1 Twin Bed
151 sq feet
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - Cable channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Shower, a hair dryer, and towels
Practical - Laptop workspace and highchair
Comfort - Daily housekeeping and heating
Accessibility - Visual fire alarm
Need to Know - Weekly housekeeping, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 1 guests
1 adults
Beds
Twin bed (90-99 cm wide)
Room details
14 m2
In-room amenities
1 King Bed
172 sq feet
Layout - Bedroom and sitting area
Internet - Free WiFi and wired internet access
Entertainment - Cable channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Shower, a hair dryer, and towels
Practical - Highchair
Comfort - Daily housekeeping and heating
Need to Know - Weekly housekeeping, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
King bed (151-180 cm wide)
Room details
16 m2
In-room amenities
1 Double Bed
151 sq feet
Layout - Bedroom
Internet - Free WiFi and wired internet access
Entertainment - Digital channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Shower, a hair dryer, and towels
Practical - Highchair
Comfort - Daily housekeeping and heating
Accessibility - Visual fire alarm
Need to Know - Weekly housekeeping, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
14 m2
In-room amenities
1 Double Bed
172 sq feet
Layout - Bedroom
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Kitchen with refrigerator, stovetop, oven, and microwave
Sleep - Bed sheets
Bathroom - Shower, a hair dryer, and towels
Practical - Laptop workspace and highchair
Comfort - Daily housekeeping and heating
Accessibility - Visual fire alarm
Need to Know - Weekly housekeeping, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
16 m2
In-room amenities
Pets not allowed
No pets
No smoking
Contactless check-out is available
Children welcome
LGBTQ friendly
Property uses a professional cleaning service
Contactless check-in is available
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
The bed was very comfy. The room was adequate for my requirements. There is a small fully fitted kitchen in the room for self catering. There are plenty of places around for food and drink.
Brilliant. Lots of amenities. Parking options nearby too. Very clean.
The studio apartment was spotless, the staff friendly and welcoming. It was great place to stay, right in the city centre and right on the edge of the historic part of the city - ideal for a short break.
Lovely apartment, clean and bright. The fan was more than useful as it got so warm!
So central, so secure and the doorman was so friendly.
Struggle to sleep as neighbouring doors slammed very loudly to shut (despite neighbours trying to be quiet). Bathroom smelt of mould Walls of the apartment were damaged and marked Pay £10 to check in early by an hour despite room being ready. Some of the furniture inside the apartment was broken (the legs of the chairs and the sofa) Very weak water pressure for the shower Location is good however very loud struggled to sleep with noisy cars and motorbikes Hallway smelt of poor drainage and cat food The lift could do with some maintenance I advise using the stairs
The room and building in general was very run down and dirty, the fixtures and fittings were all broken, stained and badly decorated. The top bunk even had stains all over the actual bed sheet. The walls were dirty and scraped up, the beading(?) around the floor boards was broken, bathroom tap was backwards, the bathroom door handle didn't work, the shelves and sink in the bathroom were all tilted forward so unusable as everything slid off. The shower was hot to start with but went cold fast. The good part is that the cooker was really useful to have but the fridge being next to the bed just made a loud noise all night that stopped us from sleeping. Also I sorted my hotels on the app via ones with parking only. This hotel DOES NOT have parking.
I've stayed at Foxhouse Studios several times. The rooms are comfortable and warm and modern. The staff are nice. It's very central.
The reception was not welcoming, In second day of my stay I asked to change the towels but they said they do it just once a week! Receptionist was not there all the time and I had to wait for him for long even in day time
Everything was clean, Wi-Fi sorted straight away, right in the town centre parking was across the street elevator to my room perfect 👍
The flat is as pictured and was pretty clean however I did have to wash the mug before I used it because there were marks in it. There were marks across the walls and the skirting was coming off in places, alongside a picture which had fallen off its hanging and wedged itself into the gap by the radiator. The towel rail in the shower room didn’t work and was rusty. Initially I was given a room which stank of mouldy food and the man on reception moved me to another room straight away. Don’t stay here if you’re a light sleeper, the is no soundproofing both within the apartments and outside, especially an issue when the person staying in the room next to you decides to have a phone conversation at 6:30am for the whole floor to hear. The housekeepers also do not respect the fact that people may be sleeping past 09:30 and were often talking loudly. Generally you will hear doors slamming and noise from outside. The blinds are also not fantastic so the light wakes you up despite using an eye mask and there is also a motion sensor light in the hall and toilet which take an age to go off so if you go to toilet in the middle of the night it’s very disturbing. The laundry was often full of internal washing, you also need a £1 coin to use it. Location cannot be faulted and handy to have a kitchen but without a toaster which seems very basic. Probably wouldn’t stay again because I value my sleep.
Great location , very good , check in , best to park in Barcode carpark
Great place to stay. Close to amenities. Little noisy from the clubs, but i was so tired, i went to sleep quickly.
If it were not for the location, I would not stay again. There for 11 days and our room was smaller with 2 people. The toilet room was much smaller and toilet itself placed about 9” from heated towel rack. With the time of stay, we were placed in room #9 on first floor and on the street side. Who places with a long stay on the noisy street side? We also had a problem checking in. I advised their management with updated travel plans, a week before travel. They never responded. We showed up exactly when I thought we would arrive. No one was available to check us in for 15 minutes. This hotel has an after hours buzzer to notify the desk. The problem is that we arrived during normal operating hours. They just had poor communication. The excuse I got after was the desk operator was helping another guest with their bags. The funny part of this is that their computer was not set up at the desk. The elevator and hallways were often filled with linens to be changed or washer filled with management’s laundry. This made the use of the inside machines to be used. This time’s stay was definitely not better than last years. I will be looking elsewhere next year.
Whilst clean and functional theses apartment are Spartan and not comfortable. The minimalist style is not warm and welcoming. On the surface everything looks clean and fresh but on closer inspection the quality of the finish is poor. The administration at booking in and out is laborious as they are unable to preauthorise a deposit and do not have a system to automatically repay. This causes problems if you check out before the front desk is open. I would only repeat my stay if all other options in Plymouth were exhausted
These apartments are functional but with a quality stand that is quite low. Whilst clean and functional it is not comfortable and homely. For example the bed has no headboard and the pillows are thin. The kitchen equipment is mix and match and gives the impression that it was acquired at a discount outlet. The check in check out process is adequate but not flexible.
Great location right in the centre of town.
I've stayed there twice now on each visit to Plymouth. The rooms have been refreshed, clean and the area is generally fairly quiet. The location means you can walk to the Hoe, Barbican readily, and the Drake Circus is 5 minutes away. If I return to Plymouth, I'd readily come back!! And the staff are great :)
I did have just one tiny issue and that was the times of check in and out 3pm-9.30 am it would of been nice to of had a bit of a lie in as I only stayed for 1 night but other than that it is a very nice comfortable I will definitely be booking again hopefully there’s a option to pay extra for 24 hours ?
Accommodation was great value and comfortable. We appreciated the space, cleanliness and facilities. Location was great for the city and Barbican being right between them. There were some great eateries and pubs local. Little noisy in the surrounding area on a Friday and Saturday night but to be expected in a city area. Would stay again given great value b
The room was perfect for a family of 4 plenty of room and very clean
Very nice little apartment with everything you need. Very clean. Only negative very loud from outside during night. It’s next to a pup on the back side.
Everything just right. Will come again.
Great location, clean and very attentive staff. Pleasant stay overall, would definitely stay there again
The room was comfortable but upon entering the room there was an unpleasant smell. I couldn’t work out if it was sweaty feet left over by the previous occupant or if the linen had hung around damp to long before being dried.
The stay was lovely. Just a couple of TINY ideas. It would be helpful if there was a shelf in the shower & maybe a hook outside the shower door for the towel. Also a bedside lamp would have been good. The lights were very bright, even the "less" option.
Studio had a comfortable bed and was clean. Staff were helpful. Sofa looked exhausted and sad. Stairs have stained carpet. Very basic kitchen equipment.
Exactly what i wanted. Would stay again.
The extractor fan was not working in the Bathroom , The shower fitting came off the wall and the bathroom was not very clean And the lift was out of order for two days not the best stay
Apartment was good for what i needed to be local only down side was a fan noise going off constantly and being close to town on a weekend it was noisy but I would stay again but maybe see if i can have a different room
Accommodation manager and workers are friendly and helpful. The living environment is good for short term travelers.
Pleasant stay. Housekeeping staff are very noisy early in the morning.
Plenty of room & easy access! Sunday morning church bells are painful though!
This beautiful building is very centrally located and within walking distance to amenities and attractions, it has three floors and 41 apartments of varying size. Upon arrival I was greeted on the intercom and provided details via text for self check in. The cleaners were still preparing rooms when I arrived but mine had been completed, having spoken to the cleaners who were extremely friendly, polite and welcoming i found out where I needed to be and where the facilities were. I must say as the first people I met the cleaners left an excellent impression on me. Beautiful Bathroom with walk in shower very, very clean and modern. Floors are very creaky! Very big double wardrobe with two hanging rails and seven shelves, plenty of room for storage and clothing. Single bed was a good size, extremely comfortable mattress and the duvet sank around you when you laid down. Reading lamp for night time reading, or TV which swivels round so you can comfortably watch TV in bed. Lovely kitchenette which is very well equipped with a hob, cooker, grill, fridge, microwave/Combi cooker, kettle toaster, cutlery and utensils and the room has black out blinds. Carpets need updating, they are clean but they don’t feel clean, bed linen was a little worn which is a shame as the room I had was immaculate, modern (apart from carpet) clean and extremely comfortable, although the TV was quite high on the wall (although I did enjoy watching it in bed).
Great location, lovely property and great comms. Hotels.com have stated car parking available, the company confirmed that it is a Hotels.com webpage forms issue. Car parking is not available at the property, you will need to park and very nearby car parks
Location is ideal. Close to shops, bus, train and within walking distance of mall, food stores and some attractions. Laundry can be done. The only thing is that it is not suited to the differently-abled.
Fantastic! Seamless contactless check in/out. Great facilities, toiletries and cleaning products provided along with coffee etc. Room was spotless and well presented. Comfy bed and a great location.
When we arrived our keys we’re left in a mailing box and sent a code to retrieve our keys Very efficient and organised !reception was In line with Covid restrictions and very clean our apartment was on top floor lifts excellent working order very clean We had 2 apartments next door to each other which we were relieved to find out as our teenagers were next door to ours The apartment was very modern very clean plenty of light and well equipped bed was super comfy and bedding was luxurious and everything white which I liked , the apartment was painted white had a small table chairs , wall mounted tv , a floor fan ( which was needed) very warm in the apartment a few hangers ( I bought more in Primark) as we stayed a week ) under bed drawers , hairdryer Bathroom was stunning very clean like new shower was amazing plenty of room ! Our kids loved it had everything u could need Kitchen also was very well equipped microwave, fridge kettle toaster plenty cupboard space cutlery new sponges even fairy liquid and sanitizer left for us The location is excellent literally opposite town centre 2 min walk and very close to the Barbican 5 min walk plenty of pubs around us. I especially appreciated the clean towels bedding, tea towels left every morning on our floor reception ( outside our rooms) to be taken if u wished to replace . Overall an excellent stay no noise very quiet and peaceful no noise from other rooms very clean modern and a fantastic stay we will be rebooking next yr
Check in a check out was super simple, great communication. The room had everything we needed and was clean and comphy. The only negative was the room smelt a little of damp, which I believe wascoming from the kitchen/ sink area. The location is great for getting around Plymouth, but the only downside to the great location is that it can be noisy at night with traffic and people coming and going from the pubs/ nights out. Would definantly stay again but would request a rear room away from the main roundabout if possible.
I visit Plymouth often to see family and always stay here. It is always a pleasure to stay here. They have a very professional system in place to cover covid. I look forward to my next stay.
Awesome stay in this great location B&B. Centrally located to enable access to Cornwall's awesome beaches and beautiful countryside. Eric the host was great and i couldn't ask for a safer place to stay. This topped off with a spa pool meabs I will absolutely be returning here.
Good location and superb cleanliness, let down only by slow WiFi, and hit and miss hot water. Some more kitchen ware wouldn’t go amiss either. Would stay again, but would be better prepared.
Stayed here a couple of times and it’s great value. Very well maintained and clean, contains everything need for a short stay. Be aware though that it is in the city centre and can get quite noisy outside.
all amenities and clean. Walls very thin and so could here other residents
Outstanding. The room was spotless and well maintained, as was the whole property. The bed was really comfortable. The apartments are a stones throw from shops and amenities & just a few minutes from Plymouth station. Above all though was the friendliness of the staff ; Everyone of them I met was helpful and cheery. I highly recommend this place.
Very clean and tidy and great value for money
Great location and cosy studio.
Stayed for three nights while waiting for covid test results to come back. On the unit that I stayed at, it was good for two people so it was very spacious for just me. A lot of wardrobe spaces, work table, comfy chair, workable basic kitchen (microwave, cooker, toaster), comfy bed, and spacious bathroom with amenities. Great communication with the team - no problems with checking in and checking out. Requested for extra toilet rolls which was provided immediately. Great wifi connection especially i was working from the unit as self isolating. Great location - very central and bus stops within 3-minute walk. The flat was clean. Plus for me was a clean bathroom. They also Provided anti bacterial wipes!My only concern was i found a small very tiny spot on the towel and stain on the bed sheet - i should have asked it to be changed but didn’t bother. Overall, very very good stay and highly recommended!
Lovely quiet little place to stay, very clean and tidy with friendly staff
For one night, the small apartment was perfect for our needs. In central Plymouth and close to all local amenities, this property has a decent bathroom with a great shower; it’s very clean too!
It was good I would stay again 👌
Good lto cation and accommodation all that we expected.
I booked to stay for my boyfriends birthday and was expecting an amazing night but it was an utter disappointment. Firstly when we arrived and got to our room we noticed that we were actually given the wrong room, we paid for a king size 'deluxe' studio, when it it was in fact the same room that we had a few months ago which was just a standard room, we tried to go downstairs but no one at reception to raise our concerns with and we was in a rush as we had a gig to go to , so we accepted that we just got given a crap room. We then got back and got into bed and outside our window is a bar/club with very loud music which we were not aware of and to top it off there was a glass bin just below our window that actually got stacks of glass bottles chucked into it around every 20 minutes. We then tried getting asleep in the 'double' bed is was completely uncomfy. It was that unbearable with the noise and discomfort we left at 11pm that night and drove hour and a half home in the middle of the night. Then to top it off i left my watch there by accident and you quite kindly said you would post it free of charge, which we really appreciated, but then i got a call saying it was £10 charge by a man 2 days after the lady said it was posted off, so clearly this was a lie.
Central to the shops and Theatre. Near bus routes. Car parks near. Electronic key entry.
We had to arrive late but the night manager was present and helpful. The loft room was not suitable as one of us has mobility issues and the other is pregnant. He quickly and efficiently arranged for us to move to a different room which was perfect. The studios are in the centre of town : excellent location, just be careful to note parking restrictions. Noise from other guests was a bit of an issue but the interruption was short lived.
The rooms are lovely! They have fridge cooker microwave kettle and are all newly furbed. The showers are really nice spacious and clean. Toilet seat however was loose. Room cleaning applys only to bed and toilet the dishes etc is up to you to clean. If tgat was covered would have been 10/10. Parking available outside for £3 from 6pm till 8am. After that parking can become costly. Overall really good place to stay
Fox Studios is so convenient to getting around for both getting to the tourist attractions as well as doing business. It is friendly as well as secure.
second stay here. and would come back. ideal location for the seafront and shopping. excellent wifi service.
We booked a loft room with city view but we're called the day before and asked if we would mind being upgraded to a deluxe studio room as the guests in our room wanted to extend their stay. Sounded great. It wasn't. It was called a garden room but it was in the basement and had no garden, and no view. The bathroom light sensor was broken so stayed on all the time. The studio was a small room so the buzz from fridge in the kitchen made for a night of interrupted sleep. The store room was the only room in the basement and every time staff used the stairs it sounded like a stampede of elephants! Nice location. Nicely furnished. Just don't be tricked into being upgraded to the "deluxe" garden room.
The hotel is in an excellent location, easy walking distance to The Hoe, The Barbican and Plymouth city centre. Security is excellent. Staff helpful and friendly. Easy to find food to make use of the kitchen facilities. Laundry facilities are very useful too. My only complaint and it is very minor: I found the mattress a little too firm. Thank you for you excellent hospitality. We would stay here again on any future visit to Plymouth.
Excellent location , clean comfortable , good facilities , parking outside on street close to Barbican
Very bad wifi
Very comfortable stay. Kitchen was very handy though we only used the fridge! Parking is a bit of a walk but the studio is perfectly located for the city centre and the Barbican.
The property was very clean big shower cubicle powerful shower and large fluffy bath sheets would definitely stay again
honestly couldn’t fault this place, such a lovely find. Would choose to stay here over any big chain hotel as i love supporting smaller businesses
Quiet, comfortable, well equipped, central location.
Great staff, very friendly. Studio was clean and bright with a comfortable bed.
Really great
Basic, but immaculate in presentation. Very clean and well looked after, staff friendly and helpful. Located centrally in city centre and handy for all attractions and the Hoe. Train station 15 min walk. Only criticism - inbound pigeons every time window was opened two flying guests would hop in to say hello - easily got rid of tho and quite amusing really. More tea / coffee would have been good. Otherwise id highly recommend as a place to stay.
Stayed here for one night as I was stopping by for a concert, absolutely loved it and wish I could stay longer! Extremely clean, lovely staff and provided you with everything you could need. Having travel anxiety I’ve had to cut a lot of trips short due to the conditions of places i’ve stayed which also leaves me sceptical of not very well known chain hotels. However I would say it’s definitely much more worth it for half the price of what I would be paying at a mainline hotel. Perfect room, perfect stay.
I was pleasantly surprised with the accommodation. However, it was a bit small and we did not use the cooking facilities as there was no table and one chair. Staff were very friendly. Parking was difficult.
Good location, nice room. Loved the climb up the ladder to bed :)
The place was very clean and well presented! Location was perfect and was reasonably priced!
Fantastic room, very comfortable, look forward to staying here again.
Stay was amazing, only downside was lack of long-stay parking nearby, no free parking anywhere which increased the cost of our stay quite a bit.
Fantastic staff.
Really easy to check in and get comfortable, felt very secure with lobby and gate at the front of the building. Very good bathroom. Only niggle was a lack of mirrors near sockets for hairdryer/straighteners and would be useful to have more than one glass in the kitchen, otherwise a perfect stop-over stay!
Centrally located and easy to find. Warm and very welcoming hosts.
Lovely stay. Brilliant staff. If you are a light sleeper request a room at the rear of the building. Would definitely recommend and go back.
This studio was well equipped, modern and in the centre of Plymouth. The room was spacious with a reasonable bathroom. The check-in was courteous and friendly. Nightlife and restaurants within a 5 to 10 minute walk. A lovely spot.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Cleanliness
8.59/10The room was very clean and well-maintained.
Service
9.06/10Standard quality for this hotel tier.
Location
9.1/10There are plenty of places around for food and drink.
Room Quality
8.55/10The room was adequate for my requirements.
Amenities
9.08/10Brilliant, lots of amenities.
Value for Money
8.54/10Standard quality for this hotel tier.
Food and Beverage
8.59/10Standard quality for this hotel tier.
Overall Experience
8.86/10Overall a very pleasant stay.