Woda Villa & Spa

Everything is good

nothing

Fantastic spa! I booked the villa with a private pool and the room was huge.

The establishment is rather old. Even the bed linen and towels are old. The shower water pressure was also weak. It can be rather noisy for some rooms as the property is next to live bands. The breakfast definitely also needs improvement.

Quiet and peaceful location. Beautiful villa and comfy room

The swimming pool floor is slippery, I slipped and fell down, hurt my leg.

The staffs were very friendly, polite, helpful and welcoming.

There were ants and spider in my room. The sofa is not comfortable. The shower head has weak water flow.

Clean and good services

Room very clean

Staff were so friendly and helpful. I had enjoyed my stay at woda. Perfect place to relax and unwind. Spa service was great too!

NIL

I love how peaceful it is and how the staff were... so polite and willing to assist with whatever i requested for... very efficient and i enjoyed the most was the ambience at night.... a smooth live band that creates such a memorable experience when dining in the restaurant.

Nil.

- Their service staff (reception, housekeeping, kitchen) were all very friendly & welcoming - Private pool - Alexa-controlled curtains - Spacious room & toilet - Ample towels/floor mats - Less bugs/lizards

- A bit mouldy - Only 4 local channels - Ala carte breakfast during weekdays - Need to pay additional for scrambled eggs - Need to provide extra towels for pool usage - Need to provide hanging racks by the pool

Exceptional customer service

nothing

Our stay at Woda Villa & Spa was delightful. The kids loved the peaceful environment and the private pool villas, while the adults truly appreciated the reasonably priced spa packages. It’s within walking distance to good seafood restaurants, and just a short 10–15 minute car ride to several shopping centers.

Limited breakfast variety.

A) I love that the property is away from the bustling city, no noise and away from traffic. It’s secluded and surrounded by nature. B) The private pool was clean and so was the food. We ordered the floating breakfast and we totally recommended that during your stay. C) Go to their spa too since you’ll enjoy some discounts with your stay. It’s worth it, it’s cheaper than going to other spa in Batam! But they do not have mani and pedi, if you’re looking for that. D) They’re Indonesian breakfast was excellent. But need improvements in their western breakfast. E) Staff was helpful, kind and polite to us. Always smiling and wiling to give a helping hand. Appreciate it. F) Provided a free bday cake for my mum when I told them we have a bday girl in our premises complimentary to us! Appreciate the touch!

There are a few areas for improvement; A) Don’t go on weekdays because you won’t be served with a buffet breakfast. You’ll be required to fill up a form when you arrive to choose your preferred breakfast. They need to improve in their Egg Benedict especially. The buffet breakfast is only applicable on weekends. B) The 3pm check in time is kinda ridiculous, I’ve been to many hotels and resorts and this is by far the latest check in time ever. A paying customer should be able to check in at 2pm at the most. C) Linens used are not very white, they definitely needed to use bleach in their linens. Some of their bedsheets and robes are stained but I can see they are clean. Their linens need to be replaced too, since they were wearing out. Pillows were too soft and needed to be replaced too. D) Wish they have external bidets for their toilets and not a Japanese bidet as it is more hygienic to do so. E) They are very strict about their check out time. They will call you 15 mins before checkout to remind you.

NA

NA

Spacious clean and private.

The breakfast. Toaster not working. Varieties can be improved. Taste of food too. We were told to select the time slot for breakfast, but when it’s our time slot there’s not much food left. Porridge with no condiments. We ended up not eating much and totally gave up for day 2. We ordered grab food instead.

Staffs are very friendly and helpful

Cleanliness and the towels could be better

The place is nice so as the staff…

None

地点是真的不错。。。

也还是地点。。。附近太多活动了。。所以还是会有点吵 然后每个房间都是有好有坏。。。房间是很好。。。太多树叶了

Very nice place .Something new.The staff were excellent.Atmosphere was good.

The loud noise from the restaurant beside.The pool area can be seen by ur neighbours.No privacy.The pool itself has no ladder to up n down the pool.So not advisable for elder people to use the pool.Risky.

I love the fact that it could accomodate a group of friends and have our privacu at the same time.

There was no provision of peraonal hygiene necessities like shampoo and body wash, toothbrush etc..

The location is great. easily reachable from ferry terminal via grab taxi we booked a room with the small private pool/jacuzzi the pool water is clean and we are comfortable dipping in which is great on a sunny day!

while it was a private pool, you could actually see your neighhbours' and vice versa and people on the public walkway could looked in as well. it would have been nice if there was more coverage to make it truly private.

The staffs are very friendly and accommodative. Willing to help us anytime.

Food taste good no doubt.. but can do better with restaurant space.

Peaceful atmosphere. The staff was amazing as well.

There's no shelter by the poolside so if it's hot out, there's no where to chill at except the room. Also, the WiFi is really bad.

Nice view n clean

Breakfast is not worth for the price. The villa is expensive and the breakfast is not good less variety.

The place was convenient. Different and unique villa. Nice room

The room was very small, toilet was too big. We even found a cockroach on our first night there..there's alot of mosquitoes. The swimming pool water was too cold so end up my kids didn't use the pool. During our check out the staff said we broke their TV remote but we told them it was already like that when we checked in and we have been using it to watch TV shows. Staff said we should have informed them. But we didn't find a need to as the Remote was working fine. They wanted to charge us for that but we told them that this is not by us as it was already like that. And they understood. Hope the staff can be more vigilant and don't be quick to blame the tourist to make extra money out of our deposit.

The property provides a peaceful calming environment. Its location its also strategy whereby surrounded by Santorini, pasar malam, pasar tani and etc. Upon arrival, we were greeted welcomely by the security Pak Nas and the guest service officer Ehsan sorry did not capture the name correctly. And the guest service officer knew my name before I mentioned my name. The security guard assist our suitcase to our room as we need to pass by a small lake. Since we arrived late to property, so we decided to have dinner at the restaurant whereby we are warmly welcome by the locals, its so heart-warming. All the staff that served us during our stay from the kitchen and bar, from the reception, security guard all make an excellent service. And thank you to the team for making my baby 1 year old birthday memorable by doing the decos in room and provide birthday cake. ❤️ We definitely will come back again and stay longer next time❤️

Maybe housekeeping team can be more care about the bedsheets linens. As upon arrival our bedsheet and duvet covers have alot of stains mark and also pillow case also dirty.

Location of the development was good. The front staffs were polite. Ordering of Breakfast felt personalized. The room was equipped with an umbrella. The door to the swimming pool was firm and not flimsy

As the room may be a connecting room, when required, thus noise from the neighbors do travel and may be disturbing. The idea of the development to be a chill concept is notable, however the music from the restaurant may not be a wise choice, which lasted till 11pm. (Mgmt to reconsider this decision)

Everything.. including the private pool in the studio room.. breakfast can be better for the price, privacy for the private pool can improve as next door can have a very slight view from 2nd floor to our private pool.. location is good too.. nearby to alot of street food, and activities places.. only main entrance need to change to flat cement wall so that luggage can be easy access without the need to carry..

Breakfast need to improve as the price is not cheap.. studio private pool, need to improve on the privacy, need add wall or wood so that left and right 2nd floor villa cannot see our 1st floor studio villa.. thats why it cal private pool so no one can see.. mosquitoes and lizards can be seen around the pool at night, so its best to buy baygon and spray around like i did and we have a peaceful night and swim too.. advice to cut the the small tree at the studio pool amd change to normal wall and floor so that lizards and mosquitoes can be much lesser at night..

The room was clean and cozy.The staff are friendly,polite and helpful .

The room is good, staffs are exceptional.

There were no barrier on the walking path to prevent falling into the man made pond. The pond was also not cleaned regularly. Not a good sight.

Keseluruhan pekerjanya baik-baik, tempatnya bagus, breakfastnya bagus. Akan datang kembali.

Nope, hidup kena bersyukur.

The location to town area is accessible... The staffs are polite and helpful... The area is clean... My kids love the private pool...

The walkway to the room should be fenced with something to prevent accident into the small lake surrounding... Toilet could be better built with a built-in shower other than bathtub only... The spa massage could be much better... No effect on the body at all...

The room is clean, staff very friendly and helpful. Breakfast was great. Love the place.

Nil

Quite chill

Dirty, the chair was broken and towel and bed was not clean.

The private pool

Very noisy as there is a futsal that can be very noisy till 12am , very noisy neighbour till we complain

The ambience and staff's service

The bath towels and robes should change to a new set as it looks very old .

The room itself was awesome. Big and and batroom was clean. The pool is super private and thats a huge plus.

Should have laundry service for guests. Be it external or internal. The towels needs to be changed as the age can be seen on the towels. Food selection was so-so but not much complain about that as we can always grab food.

The staff were really friendly and assist us in our enquiries.

The bed was too soft that it sink in a little that gave us back ache. The pool was a little dirty due to low maintenance, the shower area could have a coverage as the water was splashing out of the area. The bed might have some bed bugs or so as my partner and I was having rash. The room isn’t very cold too maybe because of the outdoor pool but that’s fine.

It was clean generally , staff was polite.

Near to hotel was some resturan which was noisy

Very nice and good place

Location and clean

Everything!

Nothing!

The vibe.. the environment.. and the ambience of the place itself.. Not to mention, the staff there are super duper friendly!

Hmmm.. actually, there's none. Or maybe there is.. they have a smart system using Alexa. However, it doesn't really work. Have asked Alexa to turn on/off the light. It responded ok.. but nothing happened. It's a minor dislike though. Overall, I love my stay there.

BREAKFAST IS NOT HAPPY. LOCATION IS THE BEST.

PLEASE KEEP BEST SERVICE AS LIKE NOW.

The rooms were clean, nice and spacious. The staff were very attentive. The massage package for guests was at a good price and it was superb. We had a great time pampering ourselves in the spa.

1) There were many hazards... The external property built on the lake and the lake water was algae laden and seems to be a possible mosquito breeding ground. As u walk on the wooden plateform above the stagnant water lake, children shld be held on tightly. There r no safety railings/barriers to prevent kids & adults to fall into the murky water. 2) The bathrooms in the rooms had no shower cubicles. There was a beautiful tub and additional shower spray to shower. As such, the entire bathroom gets wet all over. There were also no handles to hold on to to get in & out of the bathtub. It's not suitable for older people or kids.

The concept of the villa

Overall Lack maintenance and upkeep. Noisy as the villa is next to a sports facility but ear plugs provided by the villa.

服务员的态度很好，会主动过来拿行李。

1.床是两张单人床拼的，中间有个缝，非常不舒服。 2.房间里有亮两个喷雾装置，白天会喷香薰，很吵。 3.入住的时候，床单上有血，和脏东西。 4.设施有些旧了，对面房间的游泳池一直有水泵喷水，我们房间一点都没有。

restaurant and services tiptop..room service also good...

the aircon for me is not so cold... and pool for daily use although family is not so clean...

Our room was very big, clean, and nice

Breakfast can be improved

Private pool

Location, noise from the futsal court that affected my friend’s sleep, limited breakfast, the boardwalk is dangerous as it was slippery and there are insufficient markings to denote differences in the height so it was a hazard to walk at night. We also saw a water snake in the pond. Additionally there is no separate shower in the toilet. The fittings in the toilets were not well made. The wash basin is too shallow and water tends to splash out when the tap is on. My friend’s shower head was leaking at the joints and water was splashing everywhere when he was using it. Toiletries are of poor quality and honestly it is not worth the price we paid for. Even the linen quality is poor especially the face/hand towels. The linen sheds when placed against my black t shirt. The breakfast quality is also passable.

The property was beautiful and picturesque. Breakfast was good. The villa was spotless and very comfortable. Downside was the villa was right by a tennis court of some sort and they were having a game and were noisy late at night as we were trying to sleep. That was only the first night and the next few nights was better.

I loved the vibe this place gave off, felt very Bali villa like. The staff there were amazing, kind and welcoming. We tried the in-house spa which was really good, but the spa rooms weren’t sound proof so you can hear the music playing from the bar. Highly recommend the studio for more privacy and slightly bigger pool.

The place was located close to a futsal court so it can get pretty noisy. Our villa came with a private pool, so we felt it disrupted the peacefulness the property would have provided. However, I think the rooms were sound proof, not much noise were observed when we closed the sliding doors. There were alot of mosquitos, saw this on other reviews too so we brought our own mosquito coil which helped a lot. They provided us with insect repellent lotions so that was thoughtful.

breakfast no good.location ok.

I had a wonderful stay at Woda Villa during my recent trip to Batam. The location is very central, making it easy to get around and access nearby attractions, shopping, and dining spots. We could easily order Grab services to the malls where we spent most of our time eating, shopping and doing massage. The staff were exceptionally friendly and attentive—any request I had was responded to quickly and with a smile. The facilities were also very comfortable, providing a relaxing and peaceful environment to unwind. We booked a villa good for 5 pax, and together with the 1 extra bed, and we had our own private pool. Overall, a great experience and I’d definitely recommend Woda Villa for anyone looking for a convenient and pleasant stay in Batam.

I feel that the toilet lacks privacy. The toilet wall in the bedroom was made of glass material and covered by blinds. Using frosted glass would be so much better. The breakfast options were quite limited, and the buffet on our last day was underwhelming. But given the hotel is close to the city centre, we had our meal mostly outside the resort, this was not too big a concern.

Big room & cleanliness

Nil

Its so unique and aesthetically pleasing. Walking distance to the 24hours shop and the funfair. Staffs were all so friendly!

We booked the 2 bedroom villa & the wifi is not strong when you are in the bedroom. So it’s little hard to enjoy playing games on your mobile before bedtime.

I like that it had a smart feature of Alexa in the room and also room was clean even though we had to change rooms. I don’t like that the restaurant closes at 9pm and place looks dull and there’s no security even patrolling. Reception area is not air conditioned and no breakfast buffet ( didn’t state in booking ) we went to the first room which was dirty in the balcony and fence was broken, it was at the end of the river, too far. We requested to change rooms and they gave a much cleaner room. Food wasn’t that great for the price. And I was charged $500 for 3 days 2 night whereby when checked in the app for the days o stayed it was $73 per night. Ripoff. The whole vibe is off because the bricks is shaky and big people must walk with fear. And also they have stated they’re not responsible for any incident, when the bricks are shaky, no fence up while walking, feels giddy. No shelter if rain. Feels like I’m trapped. Security guard is just sitting and using his phone at the hut house, no constant patrolling to assure us. Not a lot of people is there. Water has fishes in it and fills with algae.

Nice and chill place.

Saw our breakfasts going under the rain while the server was bringing it from the kitchen into the restaurant, as there is no full shelter from the kitchen to the restaurant. We did not feedback it on the spot, as it was not entirely their fault. Not welcome drink or refreshments at check in reception area.

Accessible to many places with a short 10-15mins drive. Nice spacious 2 bedroom villa. Price is very reasonable, will stay again

Private pool abit small. As it was more of a resort style, no shelter when walking around the premises and it was raining so had to use umbrella but manageable

breakfast was really good, room was nice and comfortable, a lot of other food options around that I can order via grabfood. staff was really friendly and helpful too

nothing much, basically really good except that the pool was not very clean

Clean property and friendly staff!

The room is damn nice with private pools Especially couple SPA with milk bath wow that’s the most favourite part of it. I wound like to thank the therapist Ms Lulu and Lily for the awesome massage.

Just the water heater is so slow and don’t feel like bath. Kindly improve it. Thanks

All

Breakfast limited

Relax and full of nature. Staffs are friendly.

Abit old and the painting starting get off.

Great Indonesian hospitality. Nicely nestled in a quiet part of a bustling neighborhood. Walkable to the Water Parks, Food Street, Amusement Part, Factory Outlets, and Restaurants. Also not too far from BCS Mall and the Zoo. Rooms need a little touch up as they have weathered the test of time... We booked a 2 bedroom unit, the in-unit pool was great. Room Service is also faster than many other places. One thing that didn't go so well was the check-out. This took a long process as the chamber staff had to do an inventory of all the items... a resort that is branding itself as a more upmarket venue shouldn't still be doing this... however, I understand considering what type of guests the resort attracts. Complimentary breakfast daily; a la carte from Mon to Wed and Buffet from Thu to Fri. Will surely return!

There was a good spread for the breakfast buffet. The room was conducive for family bonding.

The toilet had some leaking pipes and shower heads.