Best Western Plus Metepec & Suites vs Similar Hotels

Room quality had mixed reviews, some guests cited issues with size and comfort.

Rooms were described as nice but lacked certain amenities.

Many guests found rooms comfortable, although some mentioned they felt outdated.

Some reviews highlight issues with room comfort and quality, particularly regarding dated furnishings.

Guests reported issues with cleanliness, such as dirty sheets and unfixed light bulbs.

Many guests mentioned clean rooms.

Some comments indicated cleanliness issues, particularly with the presence of trash and dirty items in the room.

Some reviews mention the cleanliness positively, while others imply issues, thus a slightly lower score.

Location received positive feedback for convenience.

The hotel's location received positive mentions.

The hotel is conveniently located, though some guests mentioned it is slightly far from the city center.

Multiple reviews highlight great location, indicating a key strength of the hotel.

General sentiment is positive about staff being attentive despite some complaints about check-in delays.

Overall service was noted as excellent with friendly staff.

Positive feedback about the attentive staff and overall service quality.

General consensus points to excellent service; staff is noted as friendly and attentive.

The breakfast was highly praised as one of the best aspects of the stay.

Food quality had mixed reviews; breakfast could improve.

Mixed reviews about food quality in the restaurant, with suggestions for improvement.

Food quality is generally praised, but some service issues were mentioned.

Amenities were lacking; complaints included no WiFi, inadequate heating, and no functioning elevator.

Facilities were praised but some expected more amenities.

Good amenities were noted, such as a heated pool, though some guests didn't get to utilize all offerings.

Amenities are generally fine, but some areas, like the pool, need improvement.

Guests felt the price did not match their experience, particularly concerning services.

Some guests felt prices were excessive for what was offered.

Some guests felt the pricing for certain services, like breakfast, was too high given the quality.

Value for money is considered acceptable, but some services are seen as overpriced.