Avalon Suites Yorkville

It’s in a cracking location. However there’s massive construction going on right next to the location so no chance of a lazy morning in bed. Also, the plumbing is loud when other rooms are using their facilities.

Yorkville is a beautiful area of Toronto with so much to do right around the corner. Unfortunately the suits was less appealing. I specifically wanted an hotel with a kitchen to maintain some morning routines. Unfortunately the appliances were all broken or low quality which detracted from the overall experience - fridge frozen shut, microwave door wouldn’t open, cabinets and floor peeling.

Clean room; staff was okay, Stk & other restaurants surrounded the location. Bar, I don’t recall those

Wonderful stay. Great area. Excellent customer service. Beautiful building and apartment. Thank you!

Located in a nice, upmarket neighbourhood with good dining options. The fancy cars roaring by were good eye candy too! The gym was located on the same floor as the room I got (3rd floor), so that was a bonus. Apartment was comfortable and spacious, and the balcony was an advantage.

Wonderful spot will be back!

Bed was small. Biggest issue was the attitude of concierge. They seem to be short on towels and would not give us additional towels when requested. We were there for 5 nights. 4 towels shared between two adults is simply inadequate.

The area was great but the appartment was missing a lot of things like face cloth, pan to cook, curtains that are not letting the light in the bedroom etc.

Great location.

Great area and view. There were many interruptions during our 4 day stay: fire alarm testing on day 2, no water in the evening and on day 3 and we found out that workers had been in our unit for maintenance. No notice or communication until after the fact and it felt invasive. Only 2 towels for 4 days and some problems in the suite with a window and noisy headboard. We would never stay here again.

Due to construction on the north side, it was very noisy. Some things were not working in the unit.

I don’t really recommend for anyone to stay here. The place was okay but the details of the suite made for a lot of small inconveniences and a general feeling that the property wasn’t so well maintained. I avoided showering while I was there because there was no shower curtain for the tub, instead there was a moldy black

We had to request dish cloths, dish towels, face cloths and kleenex. They refused to provide kleenex or dish towels. We had to request instructions on how to operate the dishwasher but communication was delayed. It would be helpful if there were luggage racks to put a suitcase on.

The area is excellent and the location is beautiful, the building and lobby is nice The apartment was a panaramic 2 bedroom 2 baths , cute bedrooms and living room Nice view but the bathrooms were totally dated and not too appealing, mold on the tile in shower and around the sink They need to remodel or get it professionally clean The communication between us the Avalon agent was not very clear Their service is not good You almost have to beg for fresh towels and coffee They pretend they have hotel like service but they really are not available all the time All together was an ok experience But I’ll stay in a hotel next time.

We are very satisfied, thank you to the staff here.

Good location. Felt Safe, Room was very nice, bed was comfortable. Nice little kitchen area. Essentially a one bedroom apartment. Construction across the street started early. Office building across the street left its lights on all night which lit up the apartment and was not conducive to sleep. Blackout curtains should be installed. Key fob would not access P3 parking level, which required me to have the concierge unlock the elevator every time I wanted to access my car. A bit of an annoyance. All that said, I would stay at 155 Yorkville again and would recommend to a friend.

Clean. Spacious. Great location.

Right next to train station. Good restaurant options and shopping.

Yorkville is a posh area of Toronto. The Avalon Suites were the farthest thing from posh. The location is great - lots of great shops, restaurants, subway stop. It's downhill after that. The room was not modern by tech standards and barely furnished. No dresser to put clothes away. One bedside table (turned toward the bed so the drawers couldn't open). The bed was uncomfortable and the comforter was very thin (and stained). I asked for an additional sheet and a blanket - got the blanket but no sheet. I forgot to take a photo of the layer of dust on top of the headboard. The TV was worthless. The lighting in the bathroom was poor - because the fixtures were dust-covered? or purposely to hide how dirty it was? Two bath towels and 2 hand towels were provided. I asked for 2 additional bath towels since my husband and I were staying for 7 days and was denied. The fridge was fine. There was kettle to boil water for tea. No bins for recycling. A number of the electric outlets didn't work, and there were no USB ports or the like for charging devices. For the money paid and the location, this was by far one of the most disappointing places I have ever stayed (nothing against Toronto - it's a lovely city)

I would go for larger unit next time. Need some service given multiple day stay. HVAC control not very user friendly. There was no AC one day. Tissues would be nice.

This is a great property located in a central area with plenty of dining and shopping. Local transit to get you anywhere around town.

We enjoyed our stay. The building was quiet, check-in was easy and staff responsive. There was also good security in place. We would stay there again.

No complaint. Thanks.

It is in a great area in Yorkville. Very cute place.

The bedroom blinds are not dark enough, too much light in the morning. No large kitchen garbage can. No dish towels to dry the 2 glasses used. All else was very nice!

This is actually some sort of apartment being rented out as a hotel stay. However, the entire process is a huge hassle, including constant texts and emails demanding advance payment of a $300 deposit even when the company had already said not to pay it in advance but only at the building itself. Expect to receive many texts and emails containing loads of penalty fees for everything from threatening a $600 charge if you lose a key fob to ridiculous fees if they decide you stained a towel. When I went to bed on the first night, there was a beeping every minute throughout the entire night because the company left the dishwasher in a preparation cycle. Because of the way everything is behind wooden panels, it was impossible to find the source of the sound. Since the company doesn’t provide any kind of support between 10pm and 10am, that meant listening to the beeping alarm all through the night. Even checkout is a bizarre process involving leaving keys (including the $600 key fob) on the kitchen counter and being told to leave the apartment unlocked (despite the guest being responsible for any and all items that might be stolen as a result). The apartment itself is fine, though there aren’t proper curtains in the bedroom, which has floor-to-ceiling windows, so expect to be blinded by the light early in the morning.

We thoroughly enjoyed our stay. The location is excellent, the property and amenities are impeccable. The staff was wonderful and attentive. We look forward to returning!

The layout was funny and it’s been used hard. That being said it was an ideal location and check in and check out was seamless.

Lot of dining options. But rooms are not as good as they are shown on photos.

The room was excellent

I’m conflicted in writing this review. Pros Perfect location Building in excellent condition in all respects Avalon staff were extremely nice (with their rules) Cons Foe self -catering, the apartment was not fit for use. We found a long list of things we needed and were not provided: facial tissue, pot holders, dish towels, drain stoppers, enough dishes and glasses (.

The shower water so dirty ！

Great Location Near the Bay and Museum TTC stations. Clean accommodation. Amy concerns were address promptly.

Good

So I don't think I fully understood how this worked - because I found it on Hotels.com I assumed it was a traditional hotel. But there were too many emails, and they were going to the wrong people (I booked for 2 parties), the property had no housekeeping (again, my bad) and to try to do something like get more towels? Seemed like a lot of trouble. However - if you like the sound of Ferraris and Maseratis and McLarens revving up and down the block in the evening this would be a good place for you to stay!

Unfortunately, my experience with this host was very disappointing. Our Air Canada flight was cancelled prior to our trip and want to cancel or postpone using the suite. We provided the host service with evidence of the cancellation but the host was not willing to assist us. I hoped for a bit of flexibility or understanding—basic decency, really—but were met with rigid and unhelpful responses. The lack of empathy and unwillingness to accommodate us in any way made a stressful situation even worse. I’ve stayed in many Airbnbs, and this was by far the least hospitable experience I’ve had. I would not recommend this host to anyone looking for a considerate or responsive stay, especially if you encounter an unforeseen situation and need to cancel or postpone. You will lose your money!

Bed was comfortable

Staff and communication were great. The pictures absolutely did not match the room, however. Dings, gaps in floorboards, sloppy paint jobs, and rust spots on the shower rail were an unwelcome surprise. Note: it is located on the swankiest neighborhood. Think SoHo/Orange County.

We were very pleased with our 3 night stay at Avalon Suites. We were two couples so the 2 bedroom, 2 bathroom suite was ideal. Downtown, Yorkville, location suited us superbly.

Really enjoyed our

A safe location with security. Well located in Yorkville. The suite was comfortable. The communication was excellent. The daily parking is expensive as well as early checking or late check out 50 CAD each. We used a cheaper parking in the neighborhood and check in and checked out in time.

The Avalon Suites Yorkville was nothing like the pictures. Furniture was poor quality — bed slat fell off, table was scratched, and everything looked like it came from a budget online store. The sink in the main bedroom was blocked, with a plunger left there. When I tried to use it, it became filthy and the smell filled the place. Had to call for urgent cleaning. Towels were thin and barely absorbed water. Customer service was poor — reception only open 10 am–10 pm, and they charge $25 to hold luggage (but only after 11 am). Overall: dated, low-quality, and not worth the price.

Lots of great restaurants in the area

This is one of the best places I've stayed in the GTA area. The location is perfect—it's close to everything you could need. I also really appreciated how peaceful and quiet the area was. Highly recommend!

Great location! Well equipped and if you needed anything they would get it to you immediately. The communication was outstanding. Parking was a bit confusing, probably just us though, they were patient with us when we needed ‘rescuing’.

Reasonable and affordable location in the heart of Toronto's shopping district. Yorkville was professional and easy to engage, though be careful with fees for many small things (e.g., late checkout, etc.).

Great location which was very convenient to food and dining options (loved that Eataly was a 7 minute walk away), convenient to transit and it was so much more comfortable than a hotel room for working and relaxing. The gym was adequate, not top of the line but fine. A couple f minor complaints - the TV kept showing a "weak signal" message and losing its connection, the wifi strength was questionable as well. I would have appreciated additional bathroom amenities (shampoo, conditioner, body wash) considering I was there for 4 nights, they were used up after the second day, maybe one of those wall mounted shampoo dispensers could be added. The unit was decently equipped and although I didn't cook there, I certainly could have. It would have been helpful to have some basic condiments like salt and pepper, sweetener, sugar etc. in the unit and a tea kettle would be been very appreciated. Overall, I loved the property and would definitely stay there again.

Overrated and needs renovation especially the old noisy elevators; those are the worth as you hear them all the time on the move and one won’t be able to have a quiet sleep.

We enjoyed our stay. The room was spacious, clean and quiet. A fabulous location! A few bottles of water would have been appreciated along with a ceiling fan in the main bedroom as it didn’t cool down as much as the other spaces. I would highly recommend Avalon Suites.

My only suggestions over all would be: 2 fobs for each room instead of 1, and a second set of towels. Communication was terrific, location ideal, and room really nice .

It was perfect, just what I was looking for!

Great location, walking distance to everything. The suite we were given was NOT representative of the photos online. The room was not very clean (cloth dining chairs were terribly dirty and dusty). Some blinds were broken and wouldn’t work. Lightening was extremely poor and dull. No dish towels are provided and the paper towel quality was very cheap and not absorbent. There is a washer and dryer in the unit but it is locked up and only available to use for $50 (I state this because their communication about this was not clear). No pillow protectors on pillows either. In my opinion, the quality is definitely not on par given the neighborhood- you would expect a bit more.

Very clean unit .. quite quiet… great location close to shops restaurants , bars and coffee shops. Management was always available to help… prompt response. Will book again.

The room we reserved stank of cigarette smoke. They said it was not cigarettes but whatever it was the odor was strong. They did move us to another room which was smaller and scuzzier. We had reserved a one bedroom suite but the new room was a studio. I asked for a partial refund but they refused. Overall this is not really a hotel and not really an air-bnb type lodging- it features the worst aspects of both. No real on-site support. Complicated check-in. But a fee like a real hotel. Wouldn't go back.

Complex invconvienient check-in. Room stank of cigarette smoke. They said it was not cigarettes but admitted it stank. Changed us to another smaller scuzzy room. We reserved and paid for a one bedroom suite and the new room was a studio. Refused a partial refund. Service is bad. This is not a typical hotel with support staff on site. Its kind of a cross between an air bnb and a hotel with the worst aspect of both.

the fee is Not worth it

Nice location, helpful staff. Very enjoyable!

Beware - You are taking the risk of being double charged for your room and additional fees through duplicate emails, registration, and payment requests - as well as text messaging. The property is unwilling to accept responsibility for its chaotic digital communication system. The management is very impersonal and offers no assistance. Not for a first time visitor to Toronto.

Mainly good things. Excellent area in Yorkville and close to great seating, walking and dining areas and right in downtown. The managers were great on communications and replies (as long as before 11 pm). Apartment was on 29th floor so incredible view and nice seating area and small kitchen. Everything was clean. Despite all of this probably would not stay again. First the washroom area was extremely small & cramped and not great to use. Also quality was worse than other parts of the apartment like it was built at two different times? The value in the end wasn't great. No turn down service ($100 per day if you want that) late check out fee and other fees as well. We moved to the W hotel later and on paper it was $100 more expensive, but the space and quality was much more with full hotel experiences. Avalon Suites had good things about it but it is priced too high for the value that you receive.

Excellent location near transportation and attractions in the area.

The communication was stellar! Our unit was clean and quiet & it was very easy and safe to access. The TTC has stops all around the building within a block or two walk. Lots of shopping and restaurants! 10/10 experience

Stay was good. Close to transport, easy to get around. Apartment was comfortable for 2 friends

The place was exactly what we needed for a quick work trip.

The check in process seemed very strange and unsafe. A person without any proof of affiliation with the property greeted us and took us up to the apartment. If I wasn’t with my husband, I wouldn’t have gone up with him. He was surprised that I was not alone, but the reservation was for 2 people. The apartment was fine, although the bed was tiny and definitely not for 2 people. It was also not possible for 2 people to walk around the bedroom, making it very uncomfortable. Most of the elevators in the building were not working. It took a long time to go up and down- this should have been communicated to us and reflected in the price. Overall, the apartment is fine, the area is great. I would not recommend anyone to go there alone due to the strange check in process and definitely don’t expect a hotel type service. For the money, probably can find a better place.

Property was lovely and the unit was clean and well lit — certainly a plus. Kitchenette was usable. However, bathroom was tiny. No facial tissues, and couldn’t get any. Towels were flimsy and there were no extras and no wash cloths. Furnishings and supplies all felt as cheap as possible. Parking was exciting, as there were an extraordinarily large numbers of turns and twists underground, along with options of whether to turn left or right, and exceedingly poor signage. Our first time out, we actually did get lost and needed to ask someone for help. Every time we came or left, I was thunderstruck that we were able to get in or out successfully.

Helpful staff though had some issues with towels and locks

The only real advantage to staying at this property is the location for the price. They will send about 1000 instructions for arrival and check-in. It was absolute overkill, and yet somehow they still made the arrival process confusing. The room itself was fine; clean enough. For some reason they can't put fitted sheets not the bed. And they won't clean your room during your stay unless you pay extra. Most obnoxious was the subscribe to some free streaming service that offers the same 5 tv shows 24hrs a day. It's playoff season! And not everyone wants to sit in a bar for hours to watch the games. This seemed unbelievably cheap. And speaking of cheap... the shower knob complete came off when I was turning on the water to shower! They didn't offer to come fix it during our stay, so I had to jimmy the water on and off for the remainder of our time. A redeeming factor was that they let us extend our parking after the check-out time at no extra charge because we were not leaving until later that same day. Although the cost of parking in and of itself was quite steep! Next time I will pay extra to stay at a real hotel. Sometimes, you get what you pay for.

Great Location! Affordable option for downtown T.O.

You couldn't ask for a better location. In the heart of fashionable Yorkville and just around the corner from the ROM. Easy access to subway. Only real complaint is that blinds didn't block out light. Suite itself was basic but clean and bed comfortable providing everything I needed.

Great location. Staff responsive

Easy access to subway and public transportation. A lot of construction next door which was noisy during the week but quiet in the weekend

Great for a short-term stay. Good communication from the property owner and easy check-in and check out process. Good amenities and clean.

great location, nice size, comfortable bed.

Thank you for an excellent stay.

Location and communication were excellent. We booked for 4 guests and there were not enough dishes. There weren’t pots and pans that worked with the induction stove. No kitchen linens and had to request more toilet paper. If you were intending to cook, it was not a possibility. Staff provided some of the items promptly but we shouldn’t have had to spend time dealing with this on our vacation as it was advertised as having a stocked kitchen. Also, window blinds did not work.

As per usual, lovely stay at this location - we love the proximity to U of T, ROM, RCM, Queen's Park, and we always feel at home. The unit was spotless, although showing some signs of wear. Lovely welcome by staff and always responsive to our needs. We will return for sure.

Nice building . Staff managing the property is friendly and helpful (some of building staff less welcoming). Nice condo in good location. No EV parking and plugs are actually a bit hard to find in the area. Nice Whole Foods near by if you’re cooking in the kitchen. Close to U of T and the ROM

Great location and property. The rooms are controlled heat so unfortunately in the changing seasons the room was quite warm. Communication with the property was wonderful and a fan was brought up to our room. It would be helpful to have a fan in each unit.

Great location, very trendy neighborhood,

Excellent location, excellent services

It was a very secure, quiet building. Easily accessible to shopping and activities throughout downtown Toronto.

We were really looking forward to our stay at the Avalon Suites. The booking experience and pre-arrival communication with the property were great, but unfortunately, the stay was disappointing. When we arrived late at night, the unit was extremely hot—85°F!—and we couldn't cool it down. The air conditioning didn't seem to work, and while we opened the windows for some relief, it was pretty loud outside, making it hard to sleep. The beds felt small, and the whole place felt uncomfortable. The unit was clean and in fine condition; it was just not comfortable. The lobby had a really unpleasant sewage smell, which was noticeable. They tried to mask it with a strong, perfumed scent, which was also noticeable in the unit. Due to a family emergency, we only stayed for 11 hours of our 4-night reservation. When I notified the property about the situation, the response was that we wouldn't be getting a refund—without me asking for one. We weren't expecting a refund. The exchange didn't feel great given the circumstances. Overall, it was a very disappointing experience.

Avalon Suites Yorkville in Toronto offers a pleasant stay with spacious suites and stunning views of the city. The location is fantastic, providing easy access to shopping, dining, and attractions like the Royal Ontario Museum. However, the check-in process can be confusing, which might be a bit frustrating for some. Despite this, the prime location and overall comfort make Avalon Suites Yorkville a great choice for visitors to Toronto.

Bed mattress condition was in a very bad shape, you can feel each spring when you sleep on it. The least that could have been done is adding a mattress topper if mattress is not already been replaced.

The service was amazing! Much appreciated. Would absolutely return!!

The building inside is beautiful, and the suite we stayed in was very nice as well. We really enjoyed having the separate area for the couch/tv/table/kitchenette. I especially loved how safe the place felt, you needed your key fob to enter the lobby and to go up in the elevators. There was also security 24/7. The Avalon Suites team were only a phone call or text away for anything we needed, and they were very friendly and helpful! The majority of places we wanted to go in Toronto were not too far away. We really enjoyed our stay and would recommend! We would stay again in the future.

Property was clean, location is very nice. lacks transparency on climate control, it was hot the day we got to the apartment and the a/c is not working. We where advised to open the window. We only had one window it was extremely hot, and had to sleep with the outside noise. Also no fitted sheets, basically you end up sleeping intop of the mattress. Management needs to take in consideration that the apartment should be accommodated to what they state in their descriptions.

No free slippers for the customers, it's hard to find as well...overall fine, nice suite design, very clean and smell nice

I had the most terrible stay in there. My room was unbearably hot, staying at 90°F the entire time, making it impossible to sleep for three nights. Despite repeated requests for help, the only response I received was to "open the window"—which was broken and let in loud downtown traffic noise all night. The floor was so hot that I couldn't stand barefoot in the morning, and the refrigerator smelled awful. The conditions made my stay extremely uncomfortable and negatively impacted both my academic work and personal well-being. In the end, I was forced to leave early, taking an Uber home instead of my planned train just to escape the miserable conditions. I requested a refund and reimbursement, but the hotel has yet to provide any real response—only endless back-and-forth conversations, just like during my stay. Completely unacceptable service. I would strongly advise others to stay elsewhere.

Location was fabulous. Perfect for shopping, dining, grocery stores, felt very safe, good building security. Parked the car for the week and walked everywhere. Kitchen has the basics, but a few essentials, like a cutting board, frying pan, and decent quality pot were not there. Bring your own toiletries, such as shampoo, conditioner, body wash if staying for more than a couple of days. Also, the unit was very warm and the thermostat cannot be adjusted, which meant we had to keep windows open and then deal with outside noise. However, the seasons are changing and this can be difficult to manage when it’s unseasonably warm outside. Overall, the positives outweigh the few negatives, and would stay here again.

Location was fabulous. Perfect for shopping, dining, grocery stores, felt very safe, good building security. Parked the car for the week and walked everywhere. Kitchen has the basics, but a few essentials, like a cutting board, frying pan, and decent quality pot were not there. Bring your own toiletries, such as shampoo, conditioner, body wash if staying for more than a couple of days. Also, the unit was very warm and the thermostat cannot be adjusted, which meant we had to keep windows open and then deal with outside noise. However, the seasons are changing and this can be difficult to manage when it’s unseasonably warm outside. Overall, the positives outweigh the few negatives, and would stay here again.

Very nice suite in a cossy part of the city. Good service and quick reaction to answers. I would highly reccomend this suite.

Nice location

Nice location, handy and walkable. Friendly staff

Excelente ubicación. Departamento bien equipado y limpio. Tuve problemas para comunicarme para hacer el checkout. Envié varios correos, mensajes de textos y llamadas dirigidas a buzón de voz para coordinar salida y termine pagando late checkout por no tener con quien coordinar.

Very good setup

I had an absolutely awful experience at this hotel. The fire alarm went off at 12 AM on a Saturday and lasted for half an hour! There was no communication from the hotel staff to explain what was happening or offer any reassurance, which made the situation even more stressful and unsettling. On top of that, there was no room service, not even for something as basic as changing towels or bed sheets. Despite multiple requests, it took way too long for any action to be taken. I even reached out to the hotel management via text, but no one called or paid any attention to my concerns. It’s clear that they have no regard for their guests or their comfort. Overall, this was an incredibly frustrating experience, and I will never stay here again. I highly recommend avoiding this hotel.

I have been coming back to Avalon. This is in an excellent part of town and I have been well taken care of.

Lack of clearer instructions on check-in procedures. The lobby receptionist is quite rude and made us feel unwelcomed when we arrived and asked for instructions. Thankfully, Michael Angelo greeted us immediately and brought us inside. Also, not sure who to ask for toiletries such as toilet paper and soap. The room temperature was quite warm and I could not adjust the temperature. We had to open the window to cool down the room. Otherwise, it's been a very comfortable and pleasurable stay. We will not hesitate to come back again.

Perfectly situated. Lovely suite. Clean. Very responsive. An absolutely 5 star perfect stay.