Sam Royal Apartment vs Similar Hotels

Rooms were spacious but some felt dated.

Some rooms were described as spacious, but some guests reported issues with room size and cleanliness.

Several complaints about small, dated rooms, inconsistent air-conditioning, shower/hot water problems, fridge/freezer issues and occasional bad smells; some rooms were switched promptly when faulty.

Rooms are mostly good but criticism on some needing updates and having poor views.

Guests reported unclean sheets and poor bathroom conditions.

Several reviews indicated issues with cleanliness, such as hair and dust found after cleaning.

Mixed reports: several guests mention dirty toilets, foul smells and corridor/room uncleanliness, though some reviews call rooms 'very clean'.

Rooms are mostly clean but some reviews mention issues like poorly designed showers causing water leaks.

Great location, walking distance to everything.

Several reviews praised the hotel for its excellent location near key attractions.

Consistently praised as central and convenient for sightseeing; many guests highlight the excellent location and nearby amenities.

Great location mentioned multiple times, within walking distance to key attractions.

Staff were helpful and friendly.

Multiple reviews highlighted the friendliness and helpfulness of the staff.

Generally helpful and friendly staff in many reports (assisted with lost laptop, helpful receptionists), but multiple notes of indifferent or slow service, luggage assistance lacking and occasional language barriers.

Staff are frequently described as friendly and helpful, going out of their way for guests.

Breakfast options were varied and enjoyable.

Breakfasts were well-received, but there were mentions of insufficient replenishment and the lack of Halal options.

Breakfast receives positive mentions ('great', '充実', 'đồ ăn ngon'), though a few guests suggest more variety or options.

Breakfast options received mixed reviews with suggestions for improvement and better variety.

Facilities were adequate but could be improved.

Some amenities were mentioned as lacking, such as insufficient restaurant options and a small sauna.

Breakfast is frequently praised, but there are recurring issues with hot water, shower units, elevator operation, hallway lighting and drink fridge temperature control.

Amenities such as the pool and gym are appreciated but the pool temperature received negative feedback.

Good value considering location.

Generally perceived as fair value for the location, but some felt it could be better considering the star rating.

Multiple guests explicitly state good price-performance (CP值高 / Preis-Leistung stimmt); overall seen as fair value despite some room and service shortcomings.

Many reviews highlight the good value for large room sizes and hotel amenities.