John Richard Green
John Richard Green, Whitechapel Road, London, E1 1BB, United Kingdom- Memorial
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Accommodation in London
New Road Hotel offers a prime location just a 5-minute walk from the Royal London hospital and Whitechapel Crossrail station. Indulge in the convenience of on-site dining at Mr White's Chophouse Restaurant by Marco Pierre White and unwind at the stylish bar.
Modern Amenities for Comfort
Relax in rooms featuring private bathrooms with hot tubs, free toiletries, and hairdryers. Enjoy entertainment on large flat screen Smart TVs and rejuvenate in the refreshing rainfall showers.
Convenience and Entertainment
Benefit from a 24-hour front desk, play billiards, or explore the area with available bike hire. With attractions like Brick Lane and the Tower of London nearby, New Road Hotel is the perfect choice for your London stay.
To experience luxury and convenience in London, book your stay at New Road Hotel now.
Check-in from
03:00 PM
Check-out by
11:00 AM
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
14 sqm
City View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
13 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
15 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
16 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Queen bed (151-180 cm wide)
Room details
15 sqm
City View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
16 sqm
In-room amenities
1 Double Bed
151-sq-foot soundproofed room with a furnished balcony
Internet - Free WiFi
Entertainment - 49-inch flat-screen TV with cable channels
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a separate bathtub and shower with a rainfall showerhead
Practical - Safe, laptop workspace, and iron/ironing board (on request)
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Low-height counters and sink
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
14 m2
In-room amenities
1 Double Bed
172-sq-foot soundproofed room with a furnished balcony
Relax - Outdoor private hot tub
Internet - Free WiFi
Entertainment - 49-inch flat-screen TV with cable channels
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a rainfall showerhead
Practical - Safe, laptop workspace, and iron/ironing board (on request)
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Low-height counters and sink
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
16 m2
In-room amenities
1 Double Bed and 1 Large Twin Bed
280 sq feet
Internet - Free WiFi
Entertainment - 49-inch flat-screen TV with cable channels
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, laptop workspace, and highchair; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Low-height counters and sink
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
Double bed (131-150 cm wide), Twin bed (90-99 cm wide)
Room details
26 m2
In-room amenities
2 Large Twin Beds
172 sq feet
Internet - Free WiFi
Entertainment - 49-inch flat-screen TV with cable channels
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, laptop workspace, and highchair; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Raised toilet seat
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-99 cm wide)
Room details
16 m2
In-room amenities
1 Double Bed
161 sq feet
Internet - Free WiFi
Entertainment - 49-inch flat-screen TV with cable channels
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, laptop workspace, and highchair; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Raised toilet seat
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
14 m2
In-room amenities
1 Double Bed
151-sq-foot soundproofed room, furnished balcony with city views
Internet - Free WiFi
Entertainment - 49-inch flat-screen TV with cable channels
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, laptop workspace, and iron/ironing board (on request); rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Low-height counters and sink
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
14 m2
City View
In-room amenities
1 King Bed
161 sq feet
Internet - Free WiFi
Entertainment - 49-inch flat-screen TV with cable channels
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, laptop workspace, and highchair; rollaway beds (surcharge) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Low-height counters and sink
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, no cribs (infant beds) available, toothbrush and toothpaste not available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults
Beds
King bed (151-180 cm wide)
Room details
15 m2
In-room amenities
1 Double Bed
140 sq feet
Internet - Free WiFi
Entertainment - 49-inch flat-screen TV with cable channels
Sleep - Hypo-allergenic bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, and rainfall showerhead
Practical - Safe, laptop workspace, and highchair
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Accessibility - Low-height counters and sink
Eco-friendly - Eco-friendly toiletries, energy-saving switches, recycling bin, and LED light bulbs
Need to Know - Housekeeping on request, toothbrush and toothpaste not available, no cribs (infant beds) or rollaway/extra beds available
Non-Smoking
Connecting/adjoining rooms can be requested, subject to availability
Sleeps
Up to 2 guests
2 adults
Beds
Double bed (131-150 cm wide)
Room details
13 m2
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
14 sqm
In-room amenities
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Double bed (131-150 cm wide), 2 Twin bed (90-130 cm wide)
Room details
26 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
14 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
The property was super close to Whitechapel station which was very convenient for our stay. We liked that the room was secure on the 1st floor (above street level) and locked windows and blinds. We also were a corner room so it felt secure and we also had a safe in our room to lock passports. The complimentary coffee, hot chocolate, and tea was lovely since we didn’t add breakfast to our stay. I liked the private rooftop and small fitness area for stretching. The staff dropped off clean towels for us (without us having to ask) and all of the bedding was very clean as well. There was no room odors and the bathroom was very clean including the floors. We loved having a tv in the room and blinds.
The surrounding area is a bit noisy at late hours so I’d recommending bringing ear plugs. I didn’t ask the hotel for any, but should have brought some from home since they can’t control that. I wish breakfast or at least a welcome snack was included since we just landed from a 12 hour flight. The bathroom door needed some type of cover since there wasn’t much privacy between the door and the room.
Clean and comfortable room
A blind fell down from the window during the night No tea and coffee making facilities in the room The drinks available on the landing were just about passable
Super vriendelijke mensen, goed ontbijt en restaurant was ook in orde. Gezellige bar en leuke ambiance tijdens het WK voetbal op groot scherm.
Geluidshinder van de drukke straat tot diep in de nacht en ondanks 'kamerupgrade' een bed waar je maar langs 1 kant in geraakt.
Comfy and well decorated hotel. Good transport links around and lots shops and restaurants nearby. Good sized room and also a big bonus having a pool table in the hotel
Slight issue being double charged for breakfast but was resolved quickly
Easy access to the tube. Squishy pillows Loads of plug sockets and near the bed too for overnight phone charging
The windows are thin really don't keep the noise out. Would like to have had chair with a back in the room. Desk is too low with the safe under it to go legs under. Bed was hard.
Simple and modern. Close to underground station and Elizabeth line.
Rooms could do with more flat surfaces to put things on, especially in the bathroom. We only stayed one night but might be a bit difficult if you are staying longer. Charging extra at breakfast for a decent cup of coffee was a bit much.
Loved the room with the hot tub which was amazing. Brilliant views and was a great birthday treat. The location was just near the train station so getting to and from was really easy.
Breakfast
Modern eingerichtet, cooler Stil. Bequeme Betten. Leckeres Essen.
Lage war nicht ganz optimal.
Reggeli extra volt, a személyzet nagyon kedves és rugalmas.
Very comfortable quiet room, helpful staff, good facilities. Great location for the work event I was attending. Easy access form the Elizabeth line. Recommended.
Nothing to report.
Great location, lovely breakfast, friendly staff, comfy bed
Das Hotel liegt sehr zentral, man ist in 10 Minuten zu Fuß an der Bahnhaltestelle und auch Bushaltestellen sind in wenigen Minuten zu Fuß zu erreichen. Auch wenn man vom Stansted Airport kommt, ist man mit den National Express innerhalb von 1:15 Stunden direkt vor dem Hotel an der Haltestelle. Man liest hier ja leider öfters, dass die Lage nicht die schönste ist, aber ehrlicherweise kann ich das nicht bestätigen. Ich habe mich niemals unwohl gefühlt, gerade weil die Straßen sehr hell und belebt sind. Das Personal war überall sehr freundlich und hilfsbereit. Das Zimmer war klein, aber man hatte alles was man braucht. Außerdem war das Bett super Bequem und ich habe sehr gut geschlafen. Außerdem war alles tiptop sauber. Das Preisleistingsverhältnis stimmt hier einfach. Würde das Hotel jederzeit wieder buchen.
Leider bietet das Zimmer keinerlei Ablagefläche. Wir waren für 2 Nächte nur mit Rucksack da, das hat gepasst. Aber wenn man mit Aufgabegepäck kommt, stelle ich mir das etwas problematisch vor. Außerdem gibt es in Bettnähe keine Steckdosen und im Badezimmer auch keine. Föhnen und die Haare glätten, muss man im Zimmer. Und wie schon in anderen Bewertungen, setzt man beim duschen das ganze Badezimmer unter Wasser, sodass man wirklich Badelatschen für den nächsten Klogang dabei haben sollte :D
Clean and helpful staff
Muy acomodadores, nos dierin adaptadores y una nevera
No pudimos subir a la terraza
Helpful kind supportive
I liked everything
Rooms were very clean and comfortable
As we were at the front of the hotel it was quite noisy with traffic etc
Clean Hotel & Rooms, Friendly Staff, would stay again.
Rose petals on bed etc etc
I booked the room with jacuzzi on terrace for my birthday. I asked staff 2 times are they sure it's the correct room they said yes. I got the one where I have to walk in corridor to get to the jacuzzi which I didn't want. It needs to be clearer, which rooms are being booked as it's confusing the descriptions.
Ontbijt
Zwarte schimmel in de badkamer heel vies
Great hotel for where I needed to stay. Stylish rooms. Very friendly check in staff. Spotless room that was a good size for the money. Nice modern TV and bathroom and general decor.
I like a firm bed but found this pretty hard to be honest. Would have preferred a bedside table rather than balancing my phone on the bed framing. The bathroom is a wet room which isn't very big. Hard to fix now it's built but the water from shower goes EVERYWHERE. A squeegee broom left in the bathroom would make things a bit easier to manage
Location and value for money. Very accommodating staff.
The hotel is very clean and relatively modern. It’s an ideal location on the sea front between Sliema and St Julian’s. The staff were great, very friendly and approachable. Their buffet breakfast was very good too. Honestly no complaints. Will definitely stay here again.
Nothing.
The hotel was lovely. Room nice and clean. We didn't realize until we were leaving there were extra towels on top of the wardrobe vanity area in a blue bag. The breakfast wasn't great. I ordered scrambled eggs on sourdough, the scrambled eggs were rather hard , I think maybe they microwaved them. My daughter on the hand really enjoyed her pancakes. It's a good location if your going to victoria park for a concert. The walk there is around 35 mins. But coming back after a whole day standing it honestly felt like a bit a trek. There were no taxis.
Maybe hang the extra towels in the bag on the coat hanger. Other than that it's great
Excellent staff and beautiful hotel
Design, very quiet despite location. Comfortable bed and great wet room.
Missed having a kettle in the room, and a drawer for underwear etc
Room looked great and whole hotel and facilities were clean and tidy. Great location for visiting London and getting to Heathrow.
Beds were incredibly hard. Windows do not seal and noise rises from people on the street. (Add a screen or layer of glass to soundproof. )
Personalet var super sødt, værelset var super lækkert
Det gennemsigtige badeværelse uden lås var en smule spøjst, der ville jeg / vi have foretrukket et lukket badeværelse eller i det mindste en lås
The room was really comfortable and quite considering its location. The staff were friendly and we were able to check in a bit early which was a bonus.
Location is great! Very close to tube station and lots of bus connections and the hotel overall is clean. Friendly staff - offered us a free one hour late check out without extra charge which we were grateful for.
We did not like the fact that the bed is against the wall - you need to ask your partner to get up in order to move out of the bed which is difficult in the middle of the night. Maybe consider marketing them as single rooms for people visiting alone.
El personal fue en todo momento muy amable y muy disponible, y el hotel tiene una pequeña biblioteca con una mesa grande y enchufes (cuando yo fui no había nadie).
La localización es excelente si, como yo, te interesa estar en la zona de Tower Hamlets y no te importa coger el metro (que está muy a mano) cuando necesites ir al centro.
Great facilities including games rooms and drinks stations Easy check in and nice staff
Staff were great, location was really good. Very comfortable and clean
Poloha hotelu velmi blizko stanice metra Whitechappel, velká a čistá postel.
V pokoji je koupelna spolu s WC situovaná do "skleněného boxu", kde člověk nemá dostatečné soukromí. Když se sprchujete, voda teče až k WC míse, nemá šanci vyschnout, takže kolem mísy je neustále mokro. V pokoji nejsou žádné úložné prostory.
Super freundliches Personal, super schönes Zimmer mit Terrasse.
Die Umgebung ist leider nicht so toll
Personal super amable y la camada grande y comoda. Buen desayuno
La ducha y el water en el mismo espacio. Dificil ducharse sin mojarlo todo
Big spacious room Comfortable bed Big bathroom Lux bath products Daily cleaning service Restaurant downstairs Location near the subway station Good price per night
The wet room style bathroom wasn’t well designed and the whole room gets wet after use Bathroom floor wet until properly mopped making using it tricky
I loved this place!! I will definitely come again. The staff were great, polite, and always willing to help whenever we needed anything. The rooms were spacious and clean, and they came to clean our room every day, which was super nice. The location was perfect too! Highly recommend!
I loved the way the whole hotel was decorated. Loved the library on the 2d floor with the tea and coffee station. Loved that you can leave your luggage there all day after check-out if you need to. The room was very comfortable. I spent a few hours working from the lobby after I checked out, and it has plugs everywhere, and comfy chairs.
I could really hear the people going to breakfast in the morning.
-comfortable, clean and nicely furnished room -very very friendly and helpful staff - very central location, near tube stations
-quite noisy at night, even with the windows shut -strange immediate neighbourhood, felt a bit unsafe -food was very mediocre in the restaurant/breakfast
Chambre petite mais très fonctionnelle, tout est bien pensé et optimisé. Calme, volets bien occultants, climatisation très utile
Super nice staff. Love the decor. Comfortable rooms. Ask for a room in the back. They are a lot quieter. Coffee and tea available on every floor. 5 min walk from whitechapel station that gets you to heathrow in 45 min via the Elizabeth line.
I do not recommend the restaurant. The food is heavy and greasy.
Personnel très agréable. Super emplacement
Rien
A nice, simple hotel near Whitechapel Station, about a 15-minute walk from Brick Lane, where you can find lots of bars and restaurants. The room was clean and had daily housekeeping. I stayed with my friend in a twin room, which was quite spacious and comfortable for both of us :) You can find shower gel and shampoo in the shower, a hairdryer, and there’s a tea and coffee station / hot water on each floor.
Clean room, great facilities and exceptional staff
Nothing
Good location near Whitechapel station made travel easy, and walkable for All Points East festival. Friendly staff. Decent size room. Clean facilities. Good value for the night.
The wet room: I didn't like the fact it's just glass so there's not a huge amount of privacy when using the bathroom. There's not a proper gradient or drainage in the wet room so when you shower, water pools all over the wet room and won't drain away, plus there's not much ventilation so the floor just stays wet. It would be useful to have a squeegee provided in order to get rid of some of this. It's a very noisy location so definitely bring earplugs if you're a light sleeper. The fitting on the blinds isn't snugly fitted so light came pouring through the gap in the morning - bring an eye mask if you need a dark room for sleeping.
A nice, simple hotel near Whitechapel Station, about a 15-minute walk from Brick Lane, where you can find lots of bars and restaurants. The room was clean and had daily housekeeping. I stayed with my friend in a twin room, which was quite spacious and comfortable for both of us :) You can find shower gel and shampoo in the shower, and there’s a tea and coffee station on each floor
A fresh, clean hotel with some personality and all working amenities and a comfy bed with multiple pillow options and a capsule wet room style en suite. The restaurant downstairs served a mean Sunday lunch too.
The wet room, open plan style of the shower meant there was splashing of other bathroom amenities.
Das Hotel ist sehr schön in urbanem Stil gestaltet. Restaurant, Bar, gratis Kaffee/Tee, Dachterrasse, Klimaanlage (!), etc … Eigentlich ein einziges Highlight!
Leider hatten unsere Zimmer einige architektonische „Fehler“, welche eine Top-Bewertung vereitelte: 1. Unsere Fenster (zur Straßenseite) waren derart schlecht schallisoliert, dass es kaum einen Unterschied machte, ob sie geöffnet oder geschlossen waren. Bei leichterem Schlaf ist das sehr störend - in Anbetracht der Belebtheit der Straße. 2. Ich mag es sehr, wenn die Dusche sehr geräumig ist. Hier war der komplette Sanitärbereich ein einziger Raum ohne Trennwände. Chique, aber eigentlich unbrauchbar - nach dem Duschen ist der komplette (!) Fußboden klatschnass. Als Einzelbewohner und Morgenduscher kann man das prozessoptimiert hinbiegen: Duschen als letzter Vorgang vor Verlassen des Zimmers … (Dann muss sich der Room-Service drum kümmern) 3. Nur eine kleine Anmerkung: Wir hatten eine Familien-Suite gebucht. De facto waren es aber zwei getrennte Einzelzimmer (mit jeweils eigenen Schlüsselkarten), welche lediglich durch einen zusätzlichen „Flur“ nach außen mit einer Tür zum Hotelgang separiert waren. Als „Suite“ schwebte mir etwas anderes vor …
It was a good location near to Victoria park and underground. was clean, good shower.
Road was loud. Check in was slow and disorganised.
Perfect location for 02 concert. Vibe is fab in hotel. Loved the chill out spaces and the rooms to iron with coffee. Very different from the norm. Breakfast was lovely. Reception staff go above and beyond to make your stay the,best.
Im a morning person but a smile in the breakfast room from staff would go a long way. Probs nice people but need to be on it for guests. 😃
Lovely bar staff
Maybe offer extra towels
The quiet, air conditioned room was a world away from the noisy, roasting hot previous hotel room we escaped. It was an oasis of sanctuary😅 the hotel was a real surprise on the middle Whitechapel. And then it had a swanky restaurant and excellent drinks offers at the bar.
There were signposts near the lifts to the sauna and possibly the jacuzzi, I cannot remember, but they were...nowhere to be found😅we didn't care though- we were there for the air-conditioning.
Easy check in process, location was good for Victoria park as was in walking distance
The hotel was ok but the space in the room was limited with no seating area. The bed was very hard and the bathroom was not ideal for friends sharing due to the frosted glass. We were told that pizza was sold 24hrs but it wasn’t and there were limited facilities in the room to make drinks.
Prima hotel in London, een van de goedkopere. Diner in restaurant ook lekker. Schone kamers. Wij hadden familiekamer met 2 badkamers en 2 wcs. We hebben wat aanmerkingen, maar omdat het hotel voor London-begrippen wel echt goed is, krijgt het toch een dikke voldoende! Schoon, fijn restaurant, mini gameroom, goede uitvalsbasis. Ontbijtkeuze a la carte was prima.
Ontbijt van de kaart was prima, alleen buffetkeuze ernaast was minimaal. Appels, water, sap, losse boterhammen en wat zoetigheden. Geen hartig beleg. Ook het 2e 2persoonsbed op de familiekamer was erg klein, in een bank, waardoor je voor je benen weinig ruimte had. Het is rumoerig buiten (maar hey, het is London) en de badkamer werd zeiknat door slecht werkend putje. Ook viel de airco regelmatig uit. Toch ben ik van mening dat er niet veel luxere hotels zijn voor deze prijs in London.
Everything ! The room was small but well planned and designed to fit all neatly 😁 very clean amd bed was super comfortable 😁😁 The staff all around ( whether reception or serving at restaurant was truly helpful and so polite 😇)
A tiny part of tge otherwise fab experience was there no barrier not even a little one few inches between shower area to stop RAIN shower water from spreading ans flooding entire small space of bathroom !
Hotel was clean, friendly staff, very modern. Beds were super comfy! Would definitely stay again!
Isn’t in the best area but very close to Whitechapel tube station!
Ok
Luide straatkant
Hotel molto bello, posizione comodissima a meno di 5 minuti a piedi dalla metropolitana. Gli ambienti sono molto belli. Personale super gentile e disponibile.
A volte è più l’effetto wow che la praticità. Il bagno é un “cubo” dentro la stanza con i vetri che offrono un effetto vedo-non vedo. Cosa che secondo me non è sempre piacevole, capisco però che ormai é un po’ un “trend” degli hotel ahimè. Mancava inoltre un appoggio per le valige zaini, era disponibile solo la piccola scrivania. Per una o due notti va comunque più che bene secondo me.
Posizione comoda, struttura moderna,pulita e accogliente. Vicina alla metro
La zona non è la migliore di Londra ma l hotel era perfetto
Colazione ottima, staff gentile, pulizia buona, comodo ai trasporti pubblici (metro a pochi minuti di strada a piedi).
Isolamento acustico degli infissi fronte strada pessimo. La struttura meriterebbe una posizione migliore.
The layout of the room was very nice and bathroom
There was a slight floor creek in my room
Modern en schoon hotel met goede faciliteiten, centraal en goed bereikbaar gelegen in Whitechapel. Vriendelijk personeel en goede service.
Niet zoveel ruimte om spullen neer te zetten in de kamer, met 2 personen is het al snel klein. De koffieautomaat per verdieping is poeder waar heet water bij gedaan kan worden.
Loved the overall design of the hotel, our twin room was v comfortable, also stylish. Reception space was comfortable to relax. Nice to have optional spaces incl. the library and pool room. Everyone working at the hotel was really welcoming, friendly and helpful. Great location five mins from Whitechapel tube. Excellent value for money.
We did go to investigate the roof terrace, but were underwhelmed when we found it. It had only one table with four chairs in the corner of the terrace - already being used by guests - but the rest of the terrace was completely empty with no additional seating or decoration. It was a decent enough space (size wise) and could look great if there were multiple seating options, plants (think more like the reception area), maybe lights strung up for the evening? It wouldn’t take a lot of work to make it a welcoming space. Right now, it isn’t that.
Very friendly and helpful staff. Nice breakfast and dining area, open until 10pm, which is very convenient. Bed and pillow was very comfortable, AC in the room also a big plus. Rooms was well isolated from outside noise.
If you're sharing a room with someone you don't know too well by the time you arrive, I can guarantee this will change during your stay. The bathroom is a cubicle in the hotel room, with (transparent) glass walls and a glass door, distance between "door" and "wall" was about 2 cm. A small area is covered with frosted glass, but nevertheless: you will do your no. 1 and your no. 2 in full visibility of your travel mate. He will not be spared of any sight or sound.
nice and helpful service
there was noise from the street, breakfast could have more options for children
Heel netjes allemaal. Zeer behulpzaam personeel eten savonds zeer lekker. De buurt is niet de meest hippe buurt maar inorde.
I liked the space and lighting in the room and accessibility to and from the hotel.
No direct switch for bathroom lights
El desayuno excelente, con opciones de dulce y salado similar a un brunch muy elaborados, no repeti ninguno de los días. El hotel impecable, la estética tipo industrial le da un encanto especial, y está cuidado hasta el mínimo detalle. Nos gustó la opción de poder tomar cafe y chocolate en las maquinas de manera gratuita. ENHORABUENA por el.hotel.
Como mejoras, diría el colocar una mampara en el plato de ducha, estaba integrado con el baño sin mampara y al ducharte se mojaba en exceso el baño. Echamos en falta un lugar donde dejar la ropa, o añadir mas perchas. Por lo demás, muy muy recomendable.
Good air conditioning and clean. Close to tube station. Breakfast was ok.
The location wasn't as expected. The room didn't look as nice as on the photos and the bed was put between the walls which wasn't comfortable for my tall partner.
The staff are polite.
I have never been in a nosier hotel room in my life. I must’ve only slept 3 hours. Noise from people who lined the streets and people revving engines.
For an overnight stay in London the place is great. Everything was clean and it was quiet. Slept very well. It was hot in London and AC cooled nicely .
Rooms are small which I expected. I was alone but if you are 2 people traveling, this may not be for you. But for me it worked well
Le petit-déjeuner et la proximité du métro
Le bruit de la rue, double vitrage à revoir
Le confort de la chambre, la literie. Proximité du métro. Le style général de l'hôtel sympa et moderne.
Les chambres qui donnaient sur la rue plutôt bruyante la nuit (passage de la police avec sirène - des personnes qui discutent bruyamment juste en bas..). Le petit déjeuner pris le 2eme jour finalement assez cher. Pas d' isolation entre la salle de bain et la chambre.
Comfy beds, good breakfast deal, close to tube station. Very friendly staff. Nice library and yoga area.
Small rooms but totally fine for the price
Location was good
The floor was so slippery in the room like polish had been put on it, very dangerous and the design of the bathroom was poor, the floor matts would get soaking wet once showered as the water would not drain away, the room was not sound proof at all so if you have a room on the main road it is very very noisy, this was not made apparent to us. The tea and coffee station was poor quality
The massive bed, the staff were very helpful/professional/friendly and the food was sublime.
Size of the room, and that room service only offered pizza.
Excellent location. Nice decoration. The yoga room and the rooftop are nice too.
The room was a bit small for two people. No free soap or shower gel. The hotel’s design is nice but the lighting is very dark.
Everything was amazingly great !
Polite staff, clean and cozy space with modern facilities. Easy to access and go around about your day. Controllable air conditioning was 5/5 at this weather!
I think that the floor could've been a bit cleaner, looking at the bottom of my socks. The restaurant seemed a bit pricey for the area.
Beds, rooms, pizza
The area around it
Nettes Personal. Nähe zu Bus und U Bahn. Klimaanlage im Zimmer.
Zimmer extrem klein. Keine Sitzmöglichkeit im Zimmer, ausser auf dem Bett. Frühstück maximal reduziert. Keine Teeauswahl, keine Cereals, kein Porridge, keine Bereitschaft eines zu kochen, keine Non-Milk, keinen Honig, keinen Käse. Zwei Sorten Confiture. Zwei Sorten frisches Obst. Gegenüber verfallender Gebäude Leerstand.
Nettes Personal, schnelle unkomplizierte Abwicklung
Nada.
A nossa estadia no New Road Hotel foi simplesmente horrível e uma enorme desilusão, começando pela localização: o hotel está situado no pior sítio possível, numa rua super suja, cheia de lixos espalhados e com pessoas muito dúvidosas a rondar, dando uma sensação constante de insegurança. Para piorar, o quarto tem uma disposição inaceitável, com a sanita metida dentro do próprio duche, o que é totalmente desadequado e desconfortável. As máquinas de bebidas espalhadas pelos andares não prestam absolutamente para nada; são apenas de bebidas em pó (tipo ' café em pó, ou chá') em que se deita água quente por cima, e nem sequer têm água fria disponível. Para além disso, nem no quarto oferecem garrafas de água de cortesia. O serviço de refeições incluídas, pelo qual pagámos um valor avultado adicional de 400€, é uma vergonha. O pequeno-almoço é extremamente limitado, repetitivo todos os dias e, para nosso espanto, os bolos e pastelaria servidos são produtos baratos comprados diretamente no supermercado Tesco. O jantar é igualmente mau: impõem-nos um menu fechado, altamente restrito e repetitivo (acabando por comer bife todos os dias), enquanto os clientes externos têm acesso a um menu à la carte completo e variado. As bebidas são todas à parte e apenas oferecem água da torneira. Sentimo-nos completamente enganados do princípio ao fim. Não recomendo este hotel a ninguém. Nas fotos mostro os menus que vão ser iguais todos os dias, nem podem repetir. E mostro a mesa dos bolos que é sempre igual todos os dias, super pequenas, e apenas com bolos da caixa da tesco que mostro noutra foto. Inaceitável.
Doručak je bio svježe pripremljen, serviran, raznovrstan i ukusan
Liegt sehr zentral, mit Tube oder Bus sehr schnell in der Innenstadt. Multikulturelle Umgebung, sehr sicher. Zimmer sind klein, aber ausreichend. Frühstück lecker mit toller Auswahl, Full English oder Egg Benedikt oder Pancakes, dazu Toasts mit Marmelade (nur Orange) oder Nutella, Kaffe und Tee. Library, Bügelbretter, Billard, Bar und Restaurant. In Summe ein gutes Preis/Leistungs-Ding.
Keine Möglichkeit, Kleider unterzubringen. Duschklo = nach dem Duschen steht alles unter Wasser. Personal sehr freundlich, aber unaufmerksam: Wir mussten bei vier Übernachtungen jeden Morgen erklären, dass unser Frühstück im Preis inklusive ist, mussten darüber auch schon bei der Anreise diskutieren. Außerdem jeden Morgen aufs Neue die Erklärung, dass von uns jemand glutenfrei essen muss.
The hotel design.
I didn't like the service; even though the staff seemed pleasant, I felt pressured into buying the breakfast package at a "discounted" rate because they claimed it was a special offer for that day only. They told me I had to book it for several days to get the deal and made me pay £50 upfront, assuring me that I would be refunded if I didn't end up using the credit. The thing is, I saw the sign for that breakfast offer every day—not just the day I arrived—so that was a lie. Furthermore, at the end of my stay, I had two unused vouchers; I assumed there wouldn't be an issue since I had bought them based on the promise that they were refundable. Instead, they told me the vouchers couldn't be refunded and that the credit was only valid for additional hotel expenses. Also, during my stay, I noticed they tried to charge £28 twice—transactions that were declined due to insufficient funds on my card—yet they never notified me about it. All in all, they were very deceptive, eager to squeeze money out of the customer, and completely unhelpful, as they offered no alternative or solution to the situation. I wouldn't go back because, in the end, I felt scammed. Considering it is a four-star hotel, it falls woefully short; the most important things are how the customer is treated and respected, as well as the ability to resolve issues if a mix-up occurs. It is expensive for a solo traveler. It isn't impressive enough to justify the price, and the neighborhood has a rather heavy, unsettling vibe—especially for a woman.
Fint hotell, store rom, ser ut som på bildene. Mange restauranter i nærheten. Nært Brick Lane og Shoreditch ++. Undergrunn direkte til Heathrow fra Whitechapel Stasjon.
Det eneste jeg ikke likte var at det var ganske harde senger, ellers fornøyd med alt.
Location. Bar area. It was clean. The communal area (library) was useful.
The shower made it wet in the entire cubicle. There was nothing to dry the floor with. It remains wet throughout the night and day. Real design flaw.
Lovely rooms, very dark for sleeping.
Shower flooded whole bathroom making the room a soggy swamp, but more importantly, i called in the morning to advise that i wouldn’t be checking in until late evening and to request a quiet room high up in the hotel, which was agreed. Upon arrival i was allocated a 1st floor room directly above the street entrance and was kept up until after 2:30am by groups of men shouting and playing some kind of game, then by busy, noisy street traffic from 6am.
Love this hotel it’s my go to spot when I need a place in London!
Good communal facilities and restaurant, clean and new.
Absolutely awful location. Directly opposite an abandoned, derelict hospital and in an awful part of town. Dirty and rough area.
Friendly staff
Noisy in the back and food smell.
Breakfast was disappointing. An English Chophouse should have pork sausages and bacon options. Some items just too sweet!
Stylish hotel with lots of great amenities in convenient location. Very helpful friendly staff.
Had cooked breakfast but it wasn’t that good because it was not cooked enough though the friend egg and turkey bacon were both great
Hôlel bien situté, proche du métro. L'originalité du lieu, chambre bien pensée, silencieuse.
Il y n'a pas un éclairage suffisant pour se maquiller dans la salle de bain.
The hotel styling was very well decorated. It’s an industrial look but also comfortable.
There’s nothing I didn’t like about the hotel itself, it’s just unfortunate about its surroundings. For a similar price, you could have a hotel in a much nicer area.
El estilo y su estado en general
Las vistas: vistas a un edificio en ruinas
Le design de l’hôtel et l’ambiance générale.
La chambre coté rue était affreusement bruyante (la qualité acoustique des châssis est déplorable).
Stayed here multiple times when visiting family in local hospital. Staff are always helpful, good bar and restuarant
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What guests love
Areas to consider
Cleanliness
8.3/10Very clean, but had issues with heating and noise.
Service
9.3/10Some staff were nice, but others were rude and inattentive.
Location
7.8/10Location isn’t the best and area around the hotel had limited offerings.
Room Quality
9.8/10Nice room style, and the bed was lovely.
Amenities
9.3/10Games room and beverage amenities on floors were a nice touch.
Value for Money
8.3/10Felt overpriced for the quality offered, especially given room size.
Food and Beverage
8.8/10Breakfast was great, but service during it was lacking.
Overall Experience
8.8/10Mixed feelings due to pricing versus offered quality.