Steps (non-profit with workshops)
Steps (non-profit with workshops), Avenida Diego Dugelay, 29200 San Cristóbal, CHP, Mexico- Attraction
English
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About this hotel
Central Location
Located in the heart of San Cristóbal de Las Casas, Casa Azabache offers easy access to top attractions like San Cristobal Cathedral and Central Plaza & Park.
Comfortable Accommodation
Relax in well-equipped rooms featuring a desk, patio, and a cozy seating area. Enjoy the convenience of free WiFi during your stay at Casa Azabache.
Convenient Amenities
Benefit from a 24-hour front desk, shared kitchen, and a charming garden terrace. Explore nearby landmarks such as Santo Domingo Church and Del Carmen Arch effortlessly.
Book your stay at Casa Azabache now and experience a delightful blend of comfort and convenience.
Nearby Attractions
Street-art
Street-art, Calle Profesora María Adelina Flores, 29200 San Cristóbal, CHP, Mexico- Public Art
Black - billiards
Black - billiards, Francisco F. Madero, 29200 San Cristóbal, CHP, Mexico- Attraction
art gallerie
art gallerie, Calle Real de Guadalupe, 29200 San Cristóbal, CHP, Mexico- Public Art
Cruz de San Francisco
Cruz de San Francisco, Calle Pedro Moreno, 29200 San Cristóbal, CHP, Mexico- Memorial
Pila antigua de piedra
Pila antigua de piedra, Calle Pedro Moreno, 29200 San Cristóbal, CHP, Mexico- Memorial
City tour bus
City tour bus, Calle Pedro Moreno, 29200 San Cristóbal, CHP, Mexico- Attraction
Monumento a Fray Bartolomé de Las Casas
Monumento a Fray Bartolomé de Las Casas, Calle Julio M. Corzo, 29200 San Cristóbal, CHP, Mexico- Memorial
Casa de las Sirenas
Casa de las Sirenas, Avenida Insurgentes, 29200 San Cristóbal, CHP, Mexico- Monument
Sirena de PIedra
Sirena de PIedra, Avenida Insurgentes, 29200 San Cristóbal, CHP, Mexico- Monument
STEPS nonprofit
STEPS nonprofit, Calle Ejército Nacional, 29200 San Cristóbal, CHP, Mexico- Attraction
- Wheelchair Accessible
Parque Central
Parque Central, 29200 San Cristóbal, CHP, Mexico- Park
Street art
Street art, Calle Doctor Navarro, 29200 San Cristóbal, CHP, Mexico- Public Art
Monumento al Dr. Manuel Velasco Suárez
Monumento al Dr. Manuel Velasco Suárez, Calle Real de Guadalupe, 29200 San Cristóbal, CHP, Mexico- Monument
Plaza de Santa Lucia
Plaza de Santa Lucia, 29200 San Cristóbal, CHP, Mexico- Park
Kikimundo
Kikimundo, Avenida Miguel Hidalgo, 29200 San Cristóbal, CHP, Mexico- Public Art
Cañon antiguo izquierdo
Cañon antiguo izquierdo, 31 de Marzo, 29200 San Cristóbal, CHP, Mexico- Memorial
María Adelina Flores Morales
María Adelina Flores Morales, Avenida Miguel Hidalgo, 29200 San Cristóbal, CHP, Mexico- Memorial
Important Information
Managed by a private host
A deposit may be required at the property.
Stay Details
Check-in from
01:00 PM
Check-out by
11:00 AM
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Terrace
Family rooms
Garden
Luggage storage
Express check-in/check-out
Airport shuttle
Tour desk
Ironing service
Massage services
Sun terrace
Daily housekeeping
Designated smoking area
Airport shuttle (additional charge)
Shuttle service (additional charge)
Concierge service
Grocery deliveries
Shared kitchen
Public Bath
Outdoor furniture
Wine/champagne
Airport drop off
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Walking tours
Tour/class on local culture
Mobile app for room service
Room Types
Double Room with Private Bathroom
Up to 2 guests15 sqm2 Twin bed (90-130 cm wide)
Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The well-equipped kitchenette features a stovetop, a refrigerator, kitchenware and an oven. There is a tea and coffee maker, a dining area and a patio and complimentary chocolate is featured for guests. The unit offers 2 beds.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
15 sqm
In-room amenities
Coffee/tea makerShowerHair dryerKitchenetteMini-fridgeRefrigeratorDeskPrivate bathroomTile/marble floorDining areaWardrobe or closetOvenStovetopToasterAdditional bathroomCoffee machine
Superior King Room
Up to 2 guests25 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
Featuring free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. In the kitchenette, guests will find a stovetop, a refrigerator, kitchenware and an oven. There is a tea and coffee maker, a dining area and a patio and complimentary chocolate is offered for guests. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
25 sqm
In-room amenities
Coffee/tea makerShowerHair dryerKitchenetteMini-fridgeRefrigeratorDeskPrivate bathroomDressing roomHardwood or parquet floorsDining areaWardrobe or closetOvenStovetopToasterAdditional bathroom
Deluxe Twin Room
Up to 2 guests15 m22 Twin bed (90-99 cm wide)
2 Twin Beds
161-sq-foot individually decorated room, patio with courtyard views
Layout - Separate dining area
Internet - Free WiFi 25+ Mbps
Food & Drink - Shared/communal kitchen access
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Fenced private yard, laptop workspace, and local maps
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Sleeps
Up to 2 guests
2 adults
Beds
2 Twin bed (90-99 cm wide)
Room details
15 m2
Courtyard View
In-room amenities
ShowerHair dryerDeskPrivate bathroomWardrobe or closetToilet paperShampooDaily housekeepingYardAccess via exterior corridorsBlackout drapes/curtainsSeparate dining areaFree WiFiDown comforterShared/communal kitchen accessBedsheets provided
Deluxe Suite, 1 King Bed
Up to 2 guests25 m2King bed (151-180 cm wide)
1 King Bed
269-sq-foot individually decorated room with a patio
Layout - Separate dining area
Internet - Free WiFi 25+ Mbps
Food & Drink - Shared/communal kitchen access
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Fenced private yard, laptop workspace, and local maps
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Sleeps
Up to 2 guests
2 adults
Beds
King bed (151-180 cm wide)
Room details
25 m2
In-room amenities
ShowerHair dryerDeskPrivate bathroomWardrobe or closetToilet paperShampooDaily housekeepingYardAccess via exterior corridorsBlackout drapes/curtainsSeparate dining areaFree WiFiDown comforterShared/communal kitchen accessBedsheets provided
Double Room with Shared Bathroom
Up to 2 guests10 sqmDouble bed (131-150 cm wide)
Offering free toiletries, this double room includes a shared bathroom with a walk-in shower and a hairdryer. Guests can make meals in the kitchenette that is fitted with a stovetop, a refrigerator, kitchenware and an oven. There is a tea and coffee maker, a dining area and a patio and complimentary chocolate is offered for guests. The unit has 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
10 sqm
In-room amenities
Coffee/tea makerShowerHair dryerKitchenetteMini-fridgeRefrigeratorDeskShared toiletTile/marble floorDining areaWardrobe or closetOvenStovetopToasterAdditional bathroomCoffee machine
Superior Queen Room with Two Queen Beds
Up to 4 guests35 sqm2 Queen bed (151-180 cm wide)
The spacious twin room provides a tea and coffee maker, a dining area, as well as a private bathroom featuring a walk-in shower and a hairdryer. The kitchen is equipped with a refrigerator, an oven and a microwave. This twin room features a wardrobe, a dressing room, flat-screen TV with streaming services, as well as chocolate for guests. The unit offers 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
2 Queen bed (151-180 cm wide)
Room details
35 sqm
In-room amenities
Coffee/tea makerShowerHair dryerKitchenetteMini-fridgeRefrigeratorDeskMicrowavePrivate bathroomDressing roomKitchenTile/marble floorDining areaWardrobe or closetOvenAdditional bathroom
Studio Suite, 2 Queen Beds
Up to 4 guests35 m22 Queen Bed (150-160 cm wide)
2 Queen Beds
377-sq-foot individually decorated room, patio with courtyard views
Layout - Separate dining area
Internet - Free WiFi 25+ Mbps
Food & Drink - Shared/communal kitchen access
Sleep - A down duvet, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, shower, a hair dryer, and towels
Practical - Fenced private yard, laptop workspace, and local maps
Comfort - Fresh bed sheets (on request), fresh towels (on request), and daily housekeeping
Eco-friendly - LED light bulbs
Need to Know - Housekeeping on request
Non-Smoking
Room is accessed via exterior corridors
Sleeps
Up to 4 guests
4 adults
Beds
2 Queen Bed (150-160 cm wide)
Room details
35 m2
Courtyard View
In-room amenities
ShowerHair dryerDeskPrivate bathroomWardrobe or closetToilet paperShampooDaily housekeepingYardAccess via exterior corridorsBlackout drapes/curtainsSeparate dining areaFree WiFiDown comforterShared/communal kitchen accessBedsheets provided
Deluxe Double Room with Private Bathroom
Up to 2 guests15 sqmDouble bed (131-150 cm wide)
Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. Guests can make meals in the kitchenette that is equipped with a stovetop, a refrigerator, kitchenware and an oven. The unit features a tea and coffee maker, garden views, a patio and chocolate is provided for guests. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
15 sqm
Garden View
In-room amenities
Coffee/tea makerShowerHair dryerKitchenetteMini-fridgeRefrigeratorDeskPrivate bathroomTile/marble floorDining areaWardrobe or closetOvenStovetopToasterAdditional bathroomCoffee machine
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(764 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 13, 2026La comodidad exente la calidad del servicio atención personalizada calidez de los recepcionistas Tere y luis es muy reconfortante siempre al pendiente de las necesidades hermoso lugar
10/10
Reviewed Sep 12, 2026La amabilidad y calidez de quienes están en atención al cliente no tiene precio. Todo está impecable, la cocina es hermosa y funcional para los huéspedes. Está no muy lejos del centro, pero no hay ruido y se descansa perfecto por sus ventanas que cierran en oscuridad total. También hay un par de hamacas en los pasillos del jardín. Súper recomendado.
10/10
Reviewed Sep 9, 2026The staff were very friendly and accomodating. The space is aesthetic. There are public areas to sit. The room and bed was comfortable.
N/a
7/10
Reviewed Sep 7, 2026la ubicacion
no me agrado que a las 9 ya te estan diciendo que a las 11 es el check out. TAMPOCO me agrado que prendieran la lavadora o secadora a las 7:35 am
8/10
Reviewed Sep 2, 2026I stayed in the superior queen room (2 queen beds). It was very large and comfortable for a hotel room. The bed was comfortable. I appreciated having my own kitchen area and bathroom, along with a table which I could also work from. The TV had streaming services available. The staff were friendly and helpful.
The room was a little dark with not much natural light.
10/10
Reviewed Aug 29, 2026Friendly staff, good location, excellent wifi, clean and small but cute hotel.
The bed makes noise when you move around.
9/10
Reviewed Aug 28, 2026L'Hotel era a due passi dalla strada principale pedonale, la stanza era spaziosa e pulita e ben arredata.
Quando abbiamo chiesto di pagare con carta, ci hanno chiesto una commissione aggiuntiva (se non erro dell'8%). Capisco che la transazione bancaria ha un costo, ma questo costo dovrebbe essere già inserito nel prezzo finale e non può essere richiesto al cliente in fase di pagamento al check-in.
8/10
Reviewed Aug 25, 2026Posizione eccellente e ottima accoglienza!
10/10
Reviewed Aug 13, 2026La struttura è molto bella e accogliente, situata vicino al centro, camere pulite e personale veramente eccellente!
10/10
Reviewed Aug 12, 2026The property is beautiful and impeccably clean. The rooms are spacious and tastefully decorated. The staff are approachable, professional, and warm. They even helped me book a tour as well as a shuttle to the Guatemalan border. It was truly an incredible stay. Grateful
N/A
10/10
Reviewed Jul 20, 2026La tranquilidad y la amabilidad del personal
Que la habitación era demasiado pequeña y la cama un poco incómoda
9/10
Reviewed Jul 17, 2026Todo, ambiente súper tranquilo, el personal excesivamente amable, aparte te dan instrucciones súper claras para todo. Incluso cuando pregunte de tours inmediatamente me ofrecieron información, tomé 2 los cuales fueron excelentes. 1000% recomendado
Solo hubo un pequeño tema con unas pequeñas hormiguitas pero lo solucionaron inmediatamente, y no volví a tener ningún tema
9/10
Reviewed Jul 7, 2026El alojamiento está en el centro histórico pero a su vez es muy tranquilo para descansar. El personal muy atento, te resuelven cualquier duda. Te gestionan ellos mismos diferentes tours por la zona.
10/10
Reviewed Jun 29, 2026Goede locatie, vriendelijk personeel
De douche werd heel langzaam warm
8/10
Reviewed Jun 28, 2026Location, staff and room were all excellent
The bathroom was outside the bedroom area and the water heater was noisy and right by the bedroom door. No opening windows or natural light or air.
10/10
Reviewed Jun 28, 2026Me encantó la atención y la habitación espectacular
Después de las 10 hay silencio absoluto pero eso es regla del establecimiento, lo cual respeto y solamente es algo personal que a mí sí me gusta el ruido jejeje
8/10
Reviewed Jun 24, 2026La tranquilidad del hotel
9/10
Reviewed Jun 22, 2026La ubicación
10/10
Reviewed Jun 22, 2026Muy cómodo el depto que usamos. Apto para cocinar y muy cálido
10/10
Reviewed Jun 22, 2026Superbe logement et emplacement Merci à José Luis pour sa gentillesse Je recommande vivement ce logement à st Cristobal pour le personnel et également le rapport qualité prix au top !
Chambre un peu sombre
10/10
Reviewed Jun 16, 2026Excelente habitación, bastante cómoda la cama en la suite. Hotel muy céntrico y tranquilo.
Cuarto un poco reducido de altura, hay que cuidarse constantemente para evitar golpes.
8/10
Reviewed Jun 15, 2026All of the staff were helpful, friendly, and communicative. The outdoor patio was lovely, especially with the birdsong. My particular room was spacious, and had adequate storage for a few nights.
In order to have ventilation, the windows needed to be open. But then there was little privacy, and you could hear all the other guests. There were no screens on the windows, but perhaps there are few mosquitoes; I don’t know. A fan in the room would be VERY helpful. The bed in my particular room was horribly creaky, as was the door to the bathroom.
8/10
Reviewed Jun 15, 2026Struttura molto carina, in posizione centrale a San Cristobal, staff gentilissimo e sempre disponibile.
Purtroppo la nostra camera era molto umida e c’era puzza di muffa e questo ci obbligava a tenere costantemente le finestre aperte.
8/10
Reviewed Jun 7, 2026The staff was very welcoming and helpful. The room was clean with a comfortable bed - overall quiet space perfect for rest. The hammocks in common area were cool.
The room could use a little renovation, especially the wall paint. And the cloth rack was a little unstable/small, could use more space for clothes and luggage.
9/10
Reviewed Jun 3, 2026We are a couple from the UK who stayed at Casa Azabache for six nights. We specifically booked the en-suite room with its own kitchen area and found it incredibly functional for cooking our own meals. There is also a great shared kitchen, and the team kindly made us a coffee to kick-start our mornings. The walk-in wardrobe provided plenty of clothes storage space, though we’d suggest adding a mirror to the main room area in addition to the one in the en-suite. The room and all shared areas were kept spotlessly clean. Communication from start to finish was excellent; we deeply appreciated being given an early check-in after a long overnight bus journey, as well as the flexibility to store our luggage before catching another night bus after check-out. Many of our interactions were with Miguel, who was incredibly thoughtful and conscientious, an attitude shared by the entire team. Though our Spanish is limited, they went above and beyond to make us feel welcome and comfortable. The location is perfect for reaching the main areas of San Cristóbal, and the hotel offers fantastic value.
Not a quibble..suggestion to have a mirror in main room would be convenient.
9/10
Reviewed May 29, 2026La ubicación muy bien y el personal muy amable
Las almohadas son muy duras y que la ventana no tuviera mosquitero
10/10
Reviewed May 28, 2026La atencion excelente y las habitaciones limpias
Todo muy bien.
10/10
Reviewed May 27, 2026Muy buena ubicación. Limpio. La atención muy buena 👌
10/10
Reviewed May 22, 2026Cómodo y tranquilo . Ideal para viajeras solas, muy familiar y atentos
Me gustaría poder desayunar en la propiedad aunque entiendo que es difícil incluir este servicio .
10/10
Reviewed May 10, 2026Everything was amazing, very nice and helpful staff. Clean and cute rooms. Very good value for money
nothing
10/10
Reviewed May 9, 2026Es un alojamiento muy lindo, limpio, con buena ventilacion y son flexibles para dejar el equipaje despues del check out
Me parecio excelente el lugar
10/10
Reviewed May 7, 2026Very nice staff, open reception 24/7. Very cute and comfy rooms. Overall vibe is very nice. There is also a shared kitchen and they offer tours.
-
9/10
Reviewed May 7, 2026Der Kommunikation verlief super und reaktionsschnell. Das Gepäck konnten wir nach der Nachtfahrt problemlos abstellen und uns frisch machen. Alle sind sehr freundlich und die Zimmer super sauber.
8/10
Reviewed May 6, 2026Hermosa casa remodelada en hotel. Con un patio interno muy lindo.
Las habitaciones no tienen aire acondicionado ni ventilador. La unica forma de ventilar la habitación es abrir la ventana que da al patio. El baño tiene salida unicamente a la habitación por lo que se llena de humaded. Tendrían que mejorar ese punto si o si, tuvimo 37 grados en fines de abril. Cobran un 8% extra si se paga con tarjeta.
9/10
Reviewed May 3, 2026Las instalaciones
La cama muy baja
9/10
Reviewed May 2, 2026Atención personal y armonía del lugar
Estuvo muy bien todo. Tal vez solo me gustaría que tuviera estacionamiento
10/10
Reviewed Apr 28, 2026very nice atmosphere
10/10
Reviewed Apr 26, 2026El hotel está genial, cercano, cómodo y el personal muy amable, nos ayudaron en todo y fueron muy resolutivos. Lo recomiendo
6/10
Reviewed Apr 26, 2026Very clean, staff is friendly and very helpful. Location was great too. Comfy beds.
Not many common areas to relax, eat or chill and read a book without feeling you are in the way. Luck of a vibe… very quiet.. more A hotel then a hostel. If that’s what you are after, great.
10/10
Reviewed Apr 24, 2026COCINA
SIN COMENTARIOS
9/10
Reviewed Mar 31, 2026Clean , big room, welcoming staff and good location
Strange rule about to not using the kitchen, not even for coffee before 10am. They will make you a weak cup of coffee if you ask. All activities usually start before 9 am, so this was a huge problem for me who needs caffeine with a strong cup of coffee in the morning to function
9/10
Reviewed Mar 30, 2026Todo queda muy cerca, tiene buen precio y un patio muy lindo.
La cama no era tan cómoda
9/10
Reviewed Mar 28, 2026El baño es compartido
9/10
Reviewed Mar 24, 2026Ruime kamer, centrale locatie Behulpzame staf
10/10
Reviewed Mar 22, 2026Limpieza, tranquilidad
Cobran % al pagar con tarjeta
7/10
Reviewed Mar 18, 2026Miguel was een hele fijne host en de prijs-kwaliteitverhouding was goed. De locatie is ideaal, dichtbij het centrum, en (op één medewerker na) dacht het team goed mee, bijvoorbeeld bij het boeken van tours. We hebben ook prettig gebruik kunnen maken van de keuken, die van alle gemakken voorzien was. Als verbeterpunt zou ik aanraden om de keuken iets meer up-to-date te maken, zodat het bij de wasbak wat hygiënischer en verzorgder oogt. Verder een prettig verblijf en zeker een aanrader.
Keuken en badkamer verdient een update :)
10/10
Reviewed Mar 15, 2026Es muy silencio y el personal es muy amable.
Poco ventilación en las habitaciones
8/10
Reviewed Mar 13, 2026Muy bonito el hotel y bien ubicado Personal muy amable
6/10
Reviewed Mar 13, 2026Prima budget accommodatie
10/10
Reviewed Mar 8, 2026Nice clean room Friendly staff Good sheets Nice design
Nothing
9/10
Reviewed Mar 6, 2026Nice hotel
Nothing
10/10
Reviewed Mar 3, 2026Friendly staff who helped with any queries. Lovely room with very comfortable bed. Communal kitchen area. Good location in walking distance to everything. Lovely hammock area. We checked in early which was great too!
Nothing
10/10
Reviewed Feb 28, 2026La limpieza, la tranquilidad y la atención del personal
8/10
Reviewed Feb 27, 2026De locatie was top - uit de reuring maar wel dichtbij - en we waren zeer te spreken over het contact met de medewerkers. Hele aardige mensen. Ze hadden duidelijke huisregels wat het een prettig verblijf maakte. Ook kon je daar makkelijk tours boeken voor een goede prijs. De gedeelde badkamer werd zeer regelmatig - zo niet elke keer nagebruik - schoongemaakt.
We waren overal tevreden over.
10/10
Reviewed Feb 24, 2026La habitación era amplia con cocina, muy linda y muy cómoda, el personal muy amable y siempre atentos y muy buena ubicación a cuadras de los lugares mas comunes.
Hay un boyler a un costado de la habitación y se escucha mucho cuando se prende todo el día
10/10
Reviewed Feb 24, 2026Ambient i ubicació
10/10
Reviewed Feb 13, 2026La tranquilidad del lugar y la hospitalidad del equipo de casa azabache
Todo me gustó
9/10
Reviewed Feb 13, 2026Petit hôtel très sympa au cœur de San Cristobal avec tout le nécessaire pour passer un bon séjour.
8/10
Reviewed Jan 30, 2026L’hôtel est très joli, la cuisine est pratique, les espaces communs avec les hamacs.
L’hôtel est un peu éloigné de la place centrale, la personne qui nous a accueilli n’était pas très sympathique de prime abord, la chambre un peu petite.
9/10
Reviewed Jan 29, 2026La ubicación y la habitación muy cómoda y limpia. Muy buena la ducha.
El horario de silencio terminaba muy tarde en la mañana, siendo de 10 a. M. Por lo cual no se podia usar la cocina. Es muy tarde para el desayuno. La cama era ruidosa
7/10
Reviewed Jan 28, 2026La limpieza y el trato del personal.
Hace mucho frio en las habitaciones y se queda la humedad.
8/10
Reviewed Jan 24, 2026Bien situé grande chambre
Le bruit de la cuisine qui est attenante à la chambre bec juteuse comme separation’un volet et le chauffe eau qui se situe dans la couloir de lza chambre du coup du bruit sans cesse J’ai été un peu déçu par la chambre très sombre
9/10
Reviewed Jan 22, 2026Le personnel très accueillant et disponible. Endroit très propre, confortable et bien decoré.
10/10
Reviewed Jan 19, 2026Für das Geld kann man wirklich nichts besseres bekommen. Das Hotel ist sehr süß und liebevoll eingerichtet. Das Personal war durchweg freundlich und hilfsbereit. Vom Hotel aus kann man Touren und einen Flughafenshuttle buchen. Es gibt kostenfreien Kaffee und Trinkwasser. Die Lage ist sehr zentral, alles ist fußläufig erreichbar. Nur zu empfehlen!
10/10
Reviewed Jan 19, 2026Excelente ubicación, personal muy amable, reglas para convivir en el hotel y muy acogedor
Mi cama sonaba mucho. Aunque se los conté y me dijeron que lo van a revisar
10/10
Reviewed Jan 19, 2026limpio y silencioso
En la noche tardaron en abrir la puerta
7/10
Reviewed Jan 18, 2026Both of the regular front desk staff were friendly and helpful. They arranged tours for us and gave us good tips about seeing the town. Good location.
There were a number of posted amenities that were not accurate. Eg. Shuttle from airport - the cost would have been $1800 so we were advised by the hotel to take a collectivo. No coffee make as advertised in our room and making coffee in the common kitchen was problematic at times. Mainly it was very cold in the room. We did request and receive an electric heater which helped.
9/10
Reviewed Jan 10, 2026Top Preis-Leistungsverhältnis
Bett nicht ganz sauber
10/10
Reviewed Jan 7, 2026Er zijn geen ontbijt opties maar een paar straten verder zijn er genoeg opties. Je mag ten alle tijden de keuken gebruiken voor thee of koffie en geen enkele vraag is te veel voor Samuel( manager)
10/10
Reviewed Jan 6, 2026Friendly staff, clean and comfortable room, good warm water, calm courtyard :)
9/10
Reviewed Dec 30, 2025Super entspanntes und gemütliches Hostel. Wir waren über Weihnachten hier und haben uns sehr wohl gefühlt
8/10
Reviewed Dec 28, 2025La cour intérieure était assez belle
La chambre était jolie et propre mais un peu humide.
9/10
Reviewed Dec 27, 2025Heel vriendelijk personeel, schone kamer, comfortabel bed, koffie in de ochtend.
Kamer leek wat vochtig, al kan dat ook door het weer komen.
1/10
Reviewed Dec 25, 2025Nous avons souhaité annuler la réservation faite sur booking et sommes restées longuement sans reponse de l’etablissement. Nous nous sommes donc retrouvées dans une chambre froide, très mal insonorisée. Le personnel est hautain et le lieu n’est pas du tout accueillant, à éviter
8/10
Reviewed Dec 12, 2025Era muy coqueto, limpio y ordenado
1/10
Reviewed Dec 4, 2025Buenos días yo llegue a las instalaciones del hotel y las fotografías no son como los muestran, así mismo la habitación tenía olor a humedad , llegue le dije al encargado que no me quedaría pero a las 6 de la tarde automáticamente me cobraron el uso de la habitación sin quedarme allí, porfavor solicitó el reintegró del mismo y que debo de hacer para el reintegro
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Cleanliness
- •Helpful staff
- •Great location
- •Good amenities
Areas to consider
- •Room ventilation issues
- •Confusion about airport transfer booking
Cleanliness
8.39/10Many reviews mention cleanliness positively, but there was one complaint regarding a musty smell.
Service
9.36/10Reviewers highlighted the friendliness and helpfulness of the staff.
Location
9.4/10Location praised for being central yet tranquil, ideal for accessing tourist sites.
Room Quality
8.35/10Some rooms are cramped or lack ventilation, but many found them comfortable.
Amenities
9.38/10Amenities were described positively, including shared kitchens and social areas.
Value for Money
8.84/10Value regarded positively overall, although some aspects could be improved.
Food and Beverage
8.89/10Food and beverage not specifically mentioned, assumed to be adequate for the hotel tier.
Overall Experience
9.36/10Most guests had a highly positive experience and appreciated their stay.