The National Hotel vs Similar Hotels

Frequently negative: rooms described as tired/dated, creaky floors, small or uncomfortable beds, uneven bathroom floors and decor in need of refurbishment.

Rooms were spacious and comfortable, though some furniture was dated and broken.

Rooms are inviting and well-furnished.

Mixed reports: some guests praised clean linen and an excellent shower, but multiple reviews cite worn/dirty carpets, bird droppings on windows, cigarette burns and an overall 'not properly cleaned' feel.

Room was generally clean, but had some black hair in the bath.

Rooms are very comfortable and clean.

Consistently positive: several guests called the location perfect/central and highlighted convenience to town and the railway station.

Charming location within a castle setting, great views.

Convenient location with lovely local walks nearby.

Generally praised: staff repeatedly described as friendly, helpful and a highlight of the stay, though check-in signage/navigation issues and occasional procedural problems (breakfast booking dispute, alarm testing) were noted.

Staff were pleasant, helpful, and committed to providing assistance.

The staff are polite and friendly, providing excellent service.

Negative: breakfast problems (not honoured or unavailable), noisy bar/restaurant atmosphere with karaoke and disturbance; a few guests did not use F&B due to conditions.

Exceptional dining experience, especially the salmon dish.

Food is described as scrumptious and delicious.

Mixed: positives include on-site parking and in-room fridge; negatives include missing hairdryer, limited plugs/accessibility and occasional lack of expected facilities (e.g., no hot breakfast when chef absent).

Good amenities with unique decor and enjoyable facilities.

Amenities include a fantastic shower and delicious food.

Mixed perceptions: some felt the hotel was expensive for its condition, others thought prices were reasonable compared with local alternatives.

Great value for the quality offered and pleasant overall experience.

Good quality for the price observed in reviews.