Ruby the turtle (plastic trash bin)
Ruby the turtle (plastic trash bin), Soi Ao Nang 17, Ban Ao Nang, 81180, Thailand- Public Art
Compare nearby stays with similar location, guest experience, amenities, and class.
Luxurious Accommodation
Panan Krabi Resort - SHA Plus, built in 2017, offers elegantly designed rooms equipped with modern amenities including free WiFi and private bathrooms. Selected rooms feature a charming terrace, perfect for relaxing after a day of exploration.
Dining Experience
Indulge in a delightful culinary journey at the on-site restaurant serving a diverse range of international and vegetarian dishes. Start your day with a delicious buffet breakfast offering both American and local options to suit every palate.
Convenient Facilities
Unwind by the outdoor swimming pool, stay active at the fitness centre, or make use of the business center for your work needs. With multilingual staff fluent in German, English, and Spanish, your comfort and convenience are our top priorities.
Experience luxury and convenience at Panan Krabi Resort - SHA Plus. Book now for an unforgettable stay!
Check-in from
02:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), 2 Twin bed (90-130 cm wide)
Room details
40 sqm
Pool View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), 2 Twin bed (90-130 cm wide)
Room details
40 sqm
Sea View
In-room amenities
Sleeps
Up to 2 guests
2 adults
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
46 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
41 sqm
Pool View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
51 sqm
Pool View
In-room amenities
1 King Bed and 1 Queen Bed
1163-sq-foot room with sea views
Internet - Free WiFi
Entertainment - 43-inch LCD TV with cable channels
Food & Drink - Mini-fridge, coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a hydromassage showerhead
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - No rollaway/extra beds available
Non-Smoking
Room/bed type depends on availability at check-in
Sleeps
Up to 4 guests
3 adults · 1 children
Beds
King bed (151-180 cm wide), Queen Bed (150-160 cm wide)
Room details
108 m2
Sea View
In-room amenities
1 King Bed
495-sq-foot soundproofed room, balcony with pool views
Internet - Free WiFi
Entertainment - 43-inch LCD TV with cable channels
Food & Drink - Mini-fridge, coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a hydromassage showerhead
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Need to Know - No rollaway/extra beds available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
King bed (151-180 cm wide)
Room details
46 m2
Pool View
In-room amenities
1 King Bed
549-sq-foot soundproofed room, balcony with pool views
Relax - Private plunge pool
Internet - Free WiFi
Entertainment - 43-inch LCD TV with cable channels
Food & Drink - Mini-fridge, coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a hydromassage showerhead
Practical - Safe, desk, and phone; rollaway beds (surcharge) and cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Eco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, energy-saving switches, and recycling bin
Non-Smoking
Room/bed type depends on availability at check-in
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
King bed (151-180 cm wide)
Room details
51 m2
Pool View
In-room amenities
2 Queen Beds
506-sq-foot room with pool views
Internet - Free WiFi
Entertainment - 43-inch LCD TV with cable channels
Food & Drink - Mini-fridge, coffee/tea maker, electric kettle, and room service (limited hours)
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, bathrobes, and a shower with a hydromassage showerhead
Practical - Safe, desk, and phone; cribs (free) available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Grab bar near toilet
Eco-friendly - Eco-friendly cleaning supplies and energy-saving switches
Need to Know - No rollaway/extra beds available
Non-Smoking
Sleeps
Up to 4 guests
4 adults · 2 children
Beds
2 Queen Bed (150-160 cm wide)
Room details
47 m2
Pool View
In-room amenities
Sleeps
Up to 4 guests
4 adults
Beds
2 Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
98 sqm
Sea View
In-room amenities
Sleeps
Up to 6 guests
4 adults · 3 children
Beds
2 Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
98 sqm
Garden View
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
40 sqm
Mountain View, Cliff View
In-room amenities
Sleeps
Up to 4 guests
4 adults
Beds
2 Double bed (131-150 cm wide)
Room details
48 sqm
Pool View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
40 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
צוות המלון היה אדיב ושירותי , ארוחת הבוקר היתה מגוונת המיקום מרכזי
זרם המים היה חלש , היתה תקלה שלא היו מים חמים כ 12 שעות
Fantastisch behulpzaam personeel, mooie ruime kamers en goed eten. Heerlijke zwembaden.
设施和服务
刚入住房间就有一只壁虎,希望客房检查再彻底一些
De ruime kamers en het zwembad
Personnel sympathique et très serviable, proximité de la grande avenue d’Aonang,petit déjeuner varié, piscine top, grand merci à KHET et Best pour leur bonne humeur et à la gentille dame(je ne sais plus son nom) qui nous a gentiment donné de la tisane au gingembre car on était malade.
Pas assez de chaînes françaises pour les films..dommage!
We had an absolutely wonderful stay in Krabi! Everything about the hotel was exceptional — beautiful surroundings, a lovely atmosphere, excellent food, and, above all, an incredibly attentive and welcoming team. From the moment we arrived, we felt genuinely looked after. The staff were always kind, professional, smiling, and ready to help, making our stay even more special. A very special thank you to Bass, who prepared the sushi — it was absolutely delicious, beautifully presented, and always made with such care. We truly enjoyed it! We would also especially like to mention Nicky from the hotel restaurant, who was exceptionally warm, kind, and attentive to us throughout our stay. She always welcomed us with a smile and made us feel so comfortable and well cared for. Her genuine warmth and friendliness are something we will remember with great affection. Thank you to Bass, Nicky, and the entire hotel team for making our holiday in Krabi such a beautiful experience. Everything was wonderful from beginning to end, and we left with the best memories. We would happily return and wholeheartedly recommend this hotel to anyone visiting Krabi. A truly wonderful stay!
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מיקום מעולה , מלון יפה, מתקני המלון מעולים, חדרים גדולים ונקיים, ארוחת בוקר טובה, צוות נהדר
הערה קטנה לשים לב לניקיון בחדרים ולהוסיף גבינות לארוחת הבוקר. מלון מושלם!
De schone kamers en het uitgebreide ontbijt
החדר
החדר כושר קטן ואין בו מספיק ציוד
מלון נקי , לקחנו חדר על המים שהיה מאוד מפנק , מיטה ענקית . אוכל טעים במחירים הוגנים .
המיקום מעולה צוות המלון אדיב ושירותי
הזמנתי 3 חדרים עבור המשפחה חדר אחד מתוכם משודרג לחדר גדול יותר עם ג׳קוזי בחדר. בחדר המשודרג היה ריח נוראי של סיגריות וקנאביס ולכן ביקשנו לעבור חדר. אחראי הקבלה היה לא סבלני, לא מתחשב, קצר מאוד ולא נעים. דיבר אלינו בזלזול וביקש שנעשה צ׳יק אאוט בשעה 8:00 בבוקר ונשאיר את המזוודות שלנו בלובי ונקבל חדר בשעה 15:00 כשבפועל הציפייה שלנו היתה שנקבל חדר חליפי, נעביר אליו את הציוד ורק אז נעשה ציק אאוט. מאכזב מאוד!
Temiz, kahvaltısı çok iyi , uygulama üzerinden herşeye erişim imkanı olması mükemmel
Odada nem sorunu mevcut
الافطار كان جيد ومتنوع ومكان الفندق قريب من كل الخدمات
اضافة اكل عربي لاطباق الافطار
8 דק הליכה לחוף מרכזי יחסית ארוחת בוקר עשירה
רמת ניקיון סבירה בבריכה המון ישראלים
كل شيء
لايوجد
המיקום מצוין, חדרים יפים.
הבריכה קרה מידי.
ארוחת בוקר מגוונת שמתאימה לכל אחד מאיתנו, צוות המסעדה היה מאוד אדיב ונחמד, לנו היה חסר קצת גבינות רגילות אבל מעבר לזה , היה בהחלט מגוון רחב של אוכל
לא היה שום דבר שלא אהבנו , הכל היה מעולה
Hotel muy bonito con instalaciones muy buenas, dos piscinas, un pequeño gimnasio y un buen buffet desayuno y variado. La habitación muy amplia y con todo lo necesario ( cama King size espectacular) , aire acondicionado potente , buen wifi , una tele con todo el streaming actual . Cerca muchísimos restaurantes y 7 eleven. Check in y check out rápidos . Personal muy majos.
Creo que pueden mejorar la limpieza en algunas zonas específicas, por lo demás ninguna queja sinceramente.
Op loopafstand van restaurants. Grote kamers, grote douche. Vriendelijk en behulpzaam personeel.
Het leek erop dat in de gang buiten de kamer en rondom het zwembad rommel soms wat lang bleven liggen voordat het opgeruimd werd.
El personal excelente , la comids buenisima
הכל מושלם
הכל מהכל פעם שנייה אני מבקר באותו מלון
מצוין
النظافة وقربه من الشاطى وجميع المحلات قريبه منه
كثر الحشرات في وقت اليل
great location great place great staff - we recommend
nothing
Good service, Nicky and Andy is very nice, friendly and good take care so impressive.🥰🥰🥰
We booked the deluxe private outdoor whirlpool room. The pool was so beautiful. It was my birthday and so happy the hotel staff sang a birthday song and gave me a cake. Than you to Nicky, Pol and Andy. You guys made my day. I would like to say thank you to Ta Gina. She gave us a very warm welcome. Certainly will stay here again.
Good breakfast and very good room and beds.
Aircon issues. But they were resolved.
Food and hotel facilities is top notch just room service timing is a little inconvenient.
Locatie en ruime kamers
Great resort. Perfect location on the main strip. staff were all amazing. Great spa. Good to have two pool options as the main pool was a bit too cold for us so we preferred the roof top one. Drinks at the bar are very affordable especially at happy hour! Even got a special cake for my bday when we checked in. Room was always cleaned early & spotless! Will be back :)
Nothing
מיקום מצויין
לא ניקו חדרים לילה אחד וכשהגענו בשעה 15:30 החדר עדיין לא היה מוכן מים ממש קרים בבריכה
So clean and perfect location. The staff were incredibly kind - especially Khet at the pool bar he was a fantastic staff member who was really helpful.
The atmosphere was beautiful and serene and the massage was great. Everyone was super kind and I felt peaceful.
Such a beautiful resort, super clean, the bedrooms were lovely and spacious, the staff were so friendly and kind and the breakfast was unbelievable. They loved our little baby and made such a fuss over him. It really was the best experience and I was so sad to leave. I would highly recommend going back and for everyone to book this resort
Nothing!!! There was absolutely nothing I didn’t liked super happy with everything
Me my husband and baby stayed here for a week and it was wonderful. Nicky and Anda were so kind and helpful. We had lovely conversations. The room was gorgeous and spacious and so clean. The breakfast was amazing so many options to choose from. I would recommend this hotel for couple or families. It’s right in the centre and the staff here were so kind and helpful. Thanks for the best stay!!
Everythingggggg
Absolutely nothing.
לא הרבה....
מלוכלך, ריח לא טוב, קיבלנו חדר בלי מים חמים ולאחר דיונים העבירו אותנו לחדר אחר אך נאלצנו לבצע צ'ק אאוט, לחכות 3 שעות בלי חדר ואז לקבל חדר יותר נורמלי. לא ממליץ.
موقع ممتاز قريب من الشاطئ والأسواق والمطاعم، ويمكن الوصول إليها سيرًا على الأقدام. مسبح كبير ونظيف ومناسب للعائلات و الأطفال . طاقم العمل ودود ومتعاون. نظافة المنتجع جيدة، والأجواء هادئة ومريحة
الغرف صغيرة نسبيًا. يوجد مصعد واحد فقط، مما يسبب ازدحامًا وتأخيرًا خاصة في أوقات الذروة رغم أن الغرفة تحمل إطلالة جبلية وبحرية، إلا أن وجود بعض الإنشاءات ومواقف السيارات في الأسفل أثّر على جمال الإطلالة، لذلك لم تكن بالمستوى الذي توقعناه.
מיקום מרכזי
הבריכה בחדר לא הייתה נקייה
C’était incroyable , un service de qualité , un très bel hotel avec un emplacement parfait , merci pour ce beau souvenir
Location 10/10 (In the heart of Ao Nang) Pools 8/10 (multiple pools) Room 8/10 (Spacious, Comfortable Bed, Smart TV) If you are looking for a family oriented resort in the heart of Ao Nang... This is one of the best options.
Pools require extra cleaning (Tree leaves across the pool)
L’emplacement, les chambres, la piscine et le petit déjeuner.
Excellent and personal service. Thank you Nicky for helpful recommendations on local food/coffee options.
We like the food. All walking distance.
Less vegetarian food options. Need more variety. Better quality toiletries..
The pool, the food and the view
Staff were so lovely. Special shout out to Best and Lim :) Thank you
الموقع قريب من كل شي الفطور جيد جداً الاستقبال والموظفين متعاونين
الجم صغير
Personnel agréable et à l’écoute Piscine magnifique Petit déjeuner exceptionnel Prix compétitif
Manque de rangement dans le dressing il faudrait une étagère dans les grandes chambres. Prévoir des parasols pour la piscine qui se trouve sur le toit ça permet de se protéger un peu du soleil
Hotel very nice came across staff name Nicky pd and anda good service location perfect lots of food around this area A dream location on a beautiful island in Thailand. The rooms are comfortable, the facilities are excellent, and the entire property is peaceful, well-maintained, and professionally managed.
Good service, clean hotel. P’Ta , Nam and Base
I had a wonderful dinner experience at the hotel。Nicky.Pd and AndaThey were very friendly and the service was excellent. I'll definitely come back next time.
We could only stay for 3 days but wish it could have been longer. We had a great time and couldn't find fault with anything. The hotel was located in a great setting just a few minutes walk to ao nang beach but yet secluded. The food was excellent and the staff were really helpful and friendly, in particular a big shout out to Best at the pool bar even though he's a Chelsea fan 😂. Would definitely return if visiting Krabi in the future.
Absolutely amazing food and a lovely experience from start to finish! Everything we had was delicious and beautifully presented. A special mention to our waitress, Nicky, who was absolutely lovely. She was so friendly, helpful and attentive throughout our visit and really made us feel welcome. Fantastic food, great service and a lovely atmosphere — we’ll definitely be coming back! ❤️
Very boutique, just gorgeous! Great locations near the hustle and bustle of Ao Nang. Short walk to the beach. Great food and pools. The staff very very helpful and so friendly. We had a great time. Cocktails, mocktails was lovely and the swim-up pool bar was nice. Never struggled to find a sun-lounger.
The hotel location is perfect you have outsides Starbucks and many food, 2 grat swimming pool . The staff were very nice. I will be back.
The breakfast offer little options
מקום נקי ארוחת בוקר עשירה מאוד! צוות נחמד ושירותי
Best experience at Panan Hotel. We had Nicky, Poy, CIN & Chef Feeree at the BBQ Buffet at the restaurant, they were very helpful and friendly. Love the environment & their hospitality. The hotel was clean and very nearby to all the shops & attractions.
Good service from Nicky and Chef Feeree
Very satisfying service from Nicky, Poy and Cin. Absolutely amazing
Nicky Chef Freeree was good. The food amazing especially the the grill.
Our little family came to Krabi for holidays. We stayed at the outstanding and comfortable Panan Hotel. We were offered a magnificient dinner with amazing traditional thai dishes. On top of that, good pizza, excelent mango pannacotta and lava chocolate cake. The team in the restaurant were so professional and caring for us as their guests. Nicky, Poy, Cin & Feelee made our day with the attentions they put on us. They even offered some extra desserts and fruits. Service was quick, friendly and very efficient. My daughter forgot her teeth invisalign on the table and they even took it personally to our room. Congrats to the whole team for this pleasant evening!!
Beautiful Resort. Every Halal in Breakfast. Beautiful pool. Best 2 nights of our trip. Great pool. Best for family.
Nothing. It was great stay.
موقع الفندق ممتاز واطلالة الغرفة رائعة .. الموظفون رائعون وحجم الغرف مناسبة جدا
جميل وهادي
لايوجد
Two good pools, modern and clean, staff very attentive and polite
The resort was Very Good, pool bar and private pool were also very good. Breakfast was OK, very different from what we expected, however the variety was quirky.
Upstairs Pool Bar was always full of KIDS.... which was super annoying when there is a dedicated Kids Pool down in the main complex. Also Massively Rude foreigners, wont say which country, however they are in the middle east conflict !!!
Freundlicher Empfang und hilfsbereites Personal in der Lobby.
Alles bedrückend eng, Klimaanlage konnte man schlecht regulieren und war sehr laut, Zimmer mit Pool aber das Wasser war kalt, keine Privatsphäre da der Nachbarpool 30cm nebenan war
מלון פשוט נפלא! מיקום מעולה חדרים נוחים מרווחים ונקיים. נוף נהדר, בריכה חלומית, אוכל טעים מאוד ולא יקר.
Great location. Staff were attentive and polite. Would stay again thats for sure.
Excellent staff, breakfast was super; room spacious, super clean, location super …… everything was good.
All exceptional…. Nothing to comment on here
مرافق ونظافة الفندق
الفطور مناسب نوعا ما ويعتبر من افضل الفنادق اللي زرتها في تايلاند حتى الآن من ناحية الفطور
Great location. Rooms were good. Staff friendly. ‘Best’ was very helpful.
The app we were supposed to use to book activities such as yoga did not work. We tried to book through reception but referred to QR code in room. Which didn’t work.
The hotel facilities are amazing, they exceeded our expectations. Staff are very friendly. The kids club was superb. Full of activities for kids and adults. There is a kids pool which was nice. I asked to borrow a yoga mat and the staff were very supportive. The breakfast is excellent. Outstanding quality.
Room service was quite slow and it took time for staff to restock the room with amenities. However, the experience is amazing overall.
Airport pick up and drop off (for a fee) very efficient and professional arrived early but was able to use the facilities pool etc before room was ready. All staff were great really friendly especially the travel desk team where we booked our trips. Rooms were big and very comfortable. Pool was nice and relaxing with plenty areas to sit and the swim up bar was good. Breakfast had a good variety and tasty.
Nothing.
L'emplacement, choix au petit déjeuner
L'humidité dans la chambre
מלון במיקום מרכזי נקי נעים חדרים ומיטות נוחות מרפסת גדולה שירות מעולה יחס נעים ומכבד . ממליצה בחום רב לזוגות ולמשפחות . מלון יוקרתי ושקט . ארוחת בוקר טובה .
Fantastisk service. Personalet er utrolig venlige og hjælpsomme. Lækker morgenmads buffet
كل شي فيه جميل ومرتب، الاكل لذيذ ومتنوع، مكان المنتجع قريب من الخدمات
地點在市中心,便利商店,超商,餐飲,沙灘都非常容易到達。 早餐好吃,環境優美,我跟小孩分別住二個房間的聯通房,非常方便。
המלון ממש נחמד. מיקום טוב..נקי. יש קצת ריח של טחב בחדרים. שירות מקסים. הבריכות מעט קרות. סה"כ היה נחמד ממש .
The power kept turning off every 30 minutes
A really great place to have a comfortable vacation in a great location to town and beaches. The pools are lovely especially the roof top pool with the magnificent view. Staff were excellent and went above and beyond to help us. I loved that they acknowledged my birthday which was totally unexpected too. They even checked on my daughter when she was unwell. We appreciated their kind hospitality!
Can not think of anything
A heartfelt thank you to the entire team at Panan Krabi Resort, especially Ms. Yu,and Nam and Tuas for your outstanding hospitality and genuine care. What touched us the most was your incredible kindness after our check-out. Allowing our family to use the hotel’s facilities to freshen up and change before our journey was a thoughtful gesture that made a real difference, especially while traveling with children. This level of care goes beyond excellent customer service—it reflects true hospitality. Ms. Yu, your professionalism, warmth, and willingness to help made our stay even more memorable. We sincerely appreciate the exceptional experience and highly recommend Panan Krabi Resort to anyone visiting Krabi. Thank you once again for making our family trip so comfortable and unforgettable. We look forward to visiting again.
It's very beautiful hotel with an amazing pool, views around, and an amazing staff members. There were a lot of restaurants and shops walking distance from the hotel. Staff members especially Min, Lin, and Nicky went out of their way to help my family multiple times. Thanks to those who were always there to help. The hotel rooms were nice and clean. The view from the balcony were an amazing. Nothing much in the bathroom but it's clean.
Friendly staff and lovely pool
Nothing
Everything, location, facilities, recreational activities and happy hours!!
Nothing to not like
We had a wonderful 2-night stay at this property during our trip to Krabi. The hotel is beautiful, with a great atmosphere, excellent service, and a very friendly and welcoming staff. A special thanks to Ms. Chabay Ta, who kindly helped us with an early check-in without us even requesting it. Her hospitality made our stay even more comfortable. The hotel also offers a complimentary shuttle service to Reeve Beach Club, which was a great convenience. The breakfast buffet had a good variety of options, including Indian dishes, which we really appreciated. One of the biggest advantages of this property is its location. Everything is within walking distance—Starbucks, McDonald’s, Subway, and a 7-Eleven are right in front of the hotel, making it extremely convenient for travelers. Overall, we had a fantastic experience and would definitely recommend this property to anyone visiting Krabi. We would be happy to stay here again!
Great place, clean room with our small private pool. I would stay again
No tooth brush or tooth past which is expected when paying 4.7k per night
Everything good
Limitation about essentials of bathroom
מודרני
בריכה קרה מאוד
המיקום הוא ואוו אבל הניקיון לא משהו בחדרים הארוחת בוקר גם בסדר
הניקיון
Pool and foods
Too many mosquitoes, can’t get in the room without asking the staff to bring the bug spray at night and they took like 10 minutes to show up
It was my favourite place in the whole time I spent in Thailand. Friendly and happy staff, cleanliness, housekeeping were fabulous, many option for breakfast. I stayed in two different rooms and they were both amazing. I’d highly recommend Panan. I was celebrating my birthday and the staff were so thoughtful to surprise me. I loved it so much Great value for drinks and meals + happy hour in the rooftop pool bar
המיקום אחלה על הרחוב הראשי באונגנג בריכת ילדים נהדרת ובכללי כל האזור של הבריכות. יש אחלה אוכל וקוקטייל והשירות מעולה.
החדרים עצמם לא מתוחזקים מספיק טוב וקצת מיושנים.
A special thank you to Nicky, Care, and Diamond for their exceptional hospitality and friendly service throughout our stay. They were always attentive, helpful, and made us feel truly welcomed. We would also like to express our appreciation for the lovely birthday surprise arranged for my husband. The birthday cake and thoughtful gesture made his special day even more memorable and brought a big smile to our faces.
I had the best stay here!!! From start to finish it was the best service! The staff were friendly and attentive, I spent most my days around the pool and the service just made it so much more enjoyable; towels on hand, fast drinks service, food was amazing, music was great! And everyone was so friendly. The breakfast had so much to chose from! Also wanted to specifically mention Nicky, she was an absolute delight to see in the morning, always made an effort to say hello while providing great service to everyone she’s amazing! The quality of the staff really help make your stay 10 out of 10. The rooms were clean and so comfortable and the balcony was perfect at any time of the day especially with the big chairs to relax on! The location was right next to the beach about a 5 minute walk but far enough to have a peaceful sleep. This hotel is so affordable for the level of luxury you get, I’d stay again any day. Last thing, I recommend the strawberry macarons at the lobby cafe they’re incredible!! Thank you again Panan
Beautiful property right in the middle of bustling Ao Nang. Great location. Clean. Our room was so beautiful! The view from our balcony was incredible. Great breakfast!
Can’t think of anything .
فندق مثير للإعجاب في اونانق
Unfortunately, this was one of the most disappointing hotel stays we have ever experienced. We chose this hotel for our honeymoon trip because of its positive reviews and the room category we booked. We reserved a Deluxe Cliff View room, but when we opened the curtains, we were shocked to find an active construction site directly in front of our room instead of the advertised cliff view. After raising the issue, we were moved to another room. While the view was slightly better, the room was extremely dated and poorly maintained, with furniture showing significant wear and damage. During our stay, we also experienced a persistent ant problem and were bitten multiple times. Although pest control was arranged, there was no follow-up, apology gesture, or effort to make up for the inconvenience. Another frustrating experience occurred on our final day. Before leaving for a full-day island tour, we requested room cleaning through the app. When we returned exhausted in the evening, we discovered that our room had not been serviced. Staff informed us that the room was marked as “Do Not Disturb.” However, the door system had been malfunctioning and had automatically activated the DND status when the door was closed. We explained the situation, but instead of receiving understanding or assistance, the staff responded in an unprofessional and sarcastic manner. We then had to leave the room again and wait elsewhere so housekeeping could finally clean it. As a four-star resort, we expected at least some acknowledgement of the inconvenience caused throughout our stay. Even a simple apology card, complimentary drink, fruit plate, or gesture of goodwill would have demonstrated care for guests. Unfortunately, there was none. What disappointed us most was not the individual issues themselves, but the complete lack of empathy, accountability, and customer service shown when those issues were brought to the hotel’s attention. This was supposed to be a special honeymoon trip, but the experience left us feeling frustrated and deeply disappointed. We would not choose to stay here again and cannot recommend it based on our experience.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.49/10Multiple reviews indicated issues with cleanliness, with rooms described as filthy and improperly cleaned.
Service
9.96/10Most reviews praised the staff as helpful, friendly, and professional.
Location
10/10Location was repeatedly noted as excellent and central.
Room Quality
8.45/10Rooms were described as dated and having humidity smells in several reviews.
Amenities
9.48/10Amenities like the pool and breakfast were enjoyed, but could be improved.
Value for Money
9.44/10Value for money received mixed reviews; some felt it did not meet expectations.
Food and Beverage
8.99/10Breakfast received mixed feedback with some mentioning variety but issues with cleanliness.
Overall Experience
9.77/10Generally positive reviews about the hotel experience, despite some cleanliness issues.