Hotel Labuan Point

We spent two nights at this hotel and enjoyed our stay. The hotel is basic but very good value for money. A pleasant room that was clean and comfortable. The service was impressive especially the amazing Julio at reception. Nothing was too much for him in way of assisting us. The rooftop bar and restaurant had a good menu with delicious fish n chips. The staff and again especially Mira were wonderful Hope to see you all again soon

It is next to a mosk. Can be very loud. The beds are uncomfortable. When it says 1 queen bed or 2 single beds. You are getting 2 single beds. One for sex, one for sleep.

Good customer service

Very pleasant staff and super friendly.

The best part was the rooftop bar, watching distant storms with reasonably priced beer. The hotel was opened in 2016 but in 2023 still feels fresh and new. Decent breakfast buffet, free shuttle to the ferry port, good WiFi. Hotel is within walking distance of the port.

Nice roof top bar. Food was awful. Dont stay on the 7th Floor since you hear all the noise on the 8th floor - dragging of chairs, blender etc. I probably would stay somewhere else next time and just visit the rooftop bar for a drink.

I am very happy with my stay at Labuan Point Hotel. The hotel is clean. The staff are friendly, polite and helpful. The bed quality is good too and aircon is strong too. The hotel has a superstore next to lobby which make it convenient for me to get some grocery. The rooftop restaurant food are nice and the price is reasonable. If you are hotel guest, you can get 10% discount. This is my second stay with the hotel. The car park is just outside. Internet connection is good. Going to lobby is convenient. Some hotels, you need to walk up the staircase to reach hotel lobby. Imagine you have many luggage to carry, then it would be a challenge. So Labuan Point Hotel is just perfect for me and family! Thanks to all staff for your hospitality!

-Near the city center, convenient -parking available -Nice roof top restaurant -The breakfast just good -Friendly staff -Affordable price -clean room and bathroom -Booking through Agoda. It said checkout before 1.00 pm. But the bill mention 12.00noon 😬

A very decent hotel with clean, quite large and fresh rooms at great value considering the rate you pay. Great staff especially, Melissa at the breakfast was genuinely happy and service minded. I wish her a great career within the hospitality industry.

Stayed at the Labuan Point for a few days from Dec. 15 to Dec 17. It was basic and functional price was very cheap. For what you pay and what you get it is perfect, but more for the budget traveler. Staff was nice and tried hard, mostly young people inexperienced but worked hard to please. I would say the food is okay and very cheap. Disappointed the breakfast was cold, they were out of eggs, coffee was terrible (you pay extra for barista type coffee). Noodles and Rice dishes in the evening was okay enough, nice rooftop bar. Would not stay here for longer than two days, to me there are more comfortable places to stay.

The Hotel is well furnished and the staff are well trained. In all my interactions with the staff I have found them to be professional and courteous. As I am in a quarantine room the meals are provided in a plastic box and arrive fairly cold, however I understand that it is logistically impossible to provide steaming hot food to each room. The food is quite tasty inspite of the temperature. Amenities are ver good.

If you wish to stay at this hotel for quarantine purposes, I definitely don’t recommend it. Food is served cold everyday, as you can not leave the hotel room you don’t have too much choice. Although, I put the sign “Do not disturb” at the door knob and a note, written in Malay, close to the doorbell to avoid disturbing my sleep (I had jet leg and needed to correct my sleep); everyday the food deliverer from the hotel was ringing it, totally nonsense.

Most of the restaurant that have nice hotel room serve quiet expensive dishes. But in this hotel, the restaurant is quiet affordable. So, when you stayed in here and lazy to go outside the hotel, this is the perfect one.

Sheets are stained, was not changed. Noisy, can hear a lot of what's going on in the morning. Staff are half baked in their professionalism

The hotel is clean, decent, staff are friendly. Overall rooms we booked is spacious, air condition is cold and WiFi is acceptable. Only cons is no toilet lock at the door, safe and ironing board. For those who can walk, it is about 10 mins walk to business centre or else take grab.

Easy parking and rooms were made up well everyday. Open air rooftop dining area should allow smoking or a smoking section at least. Tiles installed in bathroom and area in front of bathroom tend to be very slippery when wet.

Friendly counter staffs, check in and check out were done fast. Quiet surrounding

Hotel Labuan Point took me by surprise. The room is very spacious and very clean. The bed is queen sized and provides comfortable sleep. Its a small boutique hotel with a sky cafe and ample parking space. It is strategically located and very short distances to reach eateries and shopping. Well, Labuan town isnt exactly that big to start with. The service is good. There provide complimentary airport transfers all you need to do is arrange before hand. The sky cafe on the 8th floor is cool and offers great view of the town. Food is yummy and affordable. Breakfast choices varied at RM 22 nett its good.

All foods are delicious. Restaurant staff friendly with Umi/ Zurina/ Azamie/ Ben always standby there. Good serve to all of you guest. I am recommend to choose this hotel while go to Labuan. Don't miss it.

This hotel are good BUT the only thing i dont like, this hotel have "massage activity" which not good for family trip, room are spacious, food are good, transport are easy available bu grab or taxi, The staf are good, fast response and very helpful.

The skybar at the roof level of the hotel offers a nice environment for hanging out with friends. The distance from town is also not too far and there is a shaded path from the hotel to the town area. Definitely recommended.

Good with remark of 5 stars

Cleanliness Good Hospitality Free Transportation form Airport to Hotel & Hotel to Airport Free Transportation drop off Provide Good Service

I stayed here the night while being in transit. The room was spacious and clean, although the bathroom could use some deep cleaning. I had a late dinner at the Sky Garden late at night after arrival. What was no problem for the friendly staff.

Clean room and Comfortable bed and accessibility. Within 400m to Centre.

The staff are great help but its a walk to center of the town so thats not a plus for people who want to have a close to city place, there is no shops around the hotel the closest is a 15min walk. We extended our stay for half a day and told the front office to clean the room and they said yes it will be done but when we returned it was left as it was. Not the worst of experience but we hope they do listen to what the customers want . We did not ask them as we did not want to be fussy.

amazing rooftop restaurant

We drove from the mainland for our 2-night stay on the Island. The Hotel is conveniently located within a short driving distance from the town center with ample parking space. We have no complaint about the cleanliness of our room and the attentiveness of the staff. This hotel will certainly be first our first choice when we make our next visit to the Island.

1. Unfriendly front desk staff. I enquire one of the male staff about the other room i have booked online via Expedia, i show him the booking number and informed me that it's not in their system. I asked him to check for my name instead but he ignored me and keeps mumbling about the "incorrect" booking number. I asked him politely, "is it possible for me to get back to you on this matter tomorrow?", and he aswered me with a sharp tone "yes" without looking at me. RUDE. The next day: they found my booking. 2. You should fix your head pipe and the hose. We can't reach the head pipe because you put it at the most ridiculous spot. The hose is not even the spray type which means we have to open it everytime. We refer this matter to the staff at the counter TWICE, but nothing was solved. They said all rooms have the same head pipe and hose. NOT TRUE (pictures). 3. I emailed the hotel asking for ferry terminal pickup and they confirmed it (will arrange). Yet, no.. None came to pick us up.

We stayed here for two nights and enjoyed the comfortable beds and amenities. The hotel does not have a pool or a gym but makes up for it with its friendly staff and excellent free airport pickup and send off services.

The room was cozy & comfortable. Location was a bit further to the town for those who doesn't have transportation but take a GRAB to your destination. The roof top was lovely for relaxing and the wonderful views.

The hotel is located at the edge of town, quite a walk from the ferry terminal. The room was basic and the shower had functionality problems. Staff was mostly friiendly, but at least one staff in the restaurants was rude and discriminatory. Okay for one night but not place for a longer stay on the island.

New and reasonably price, only it is away from town quite inconvenience for food

Excellent & peaceful location.

I stayed in this property 2 years ago. It was wonderful, clean and great service. But now it was not clean, floors were dirty, and there were some bugs in the bed and hair in the bathroom. Went to the resturant for lunch and the staff were sitting around on their phone and nobody came to take our order or give us a menu. Very poor.

Good business hotel

This place is good for staying......i will come again to labuan soon and stay at the same hotel.

Overall, the staff, location and facilities of the hotel are good. We will choose the hotel again in our next trip.

Fix the tempereed glass door in bathroom, it’s broken.. kikiki

Room clean but shower compartment without door, safety box not functioning and without toothbrush & toothpaste (maybe they don't provide)