Hilton Des Moines Downtown vs Similar Hotels

Generally clean rooms, although some guests felt that room sizes did not match expectations.

Rooms had issues with old furniture and musty smell.

Rooms are spacious and comfortable; some comments on wanting more space.

There were issues with cleanliness, including dirty floors and glass shards found.

Dusty conditions and issues with mold reported.

Clean and very modern; overall cleanliness praised.

Guests appreciated the excellent location near the convention center and events.

Conveniently located near civic center.

Great location, walking distance to key attractions.

Although there were some complaints, the staff displayed politeness and resolved issues when they arose.

Staff were friendly and accommodating.

Service quality varied; check-in process criticized.

The food was good, but the service within the bar left some guests disappointed.

Breakfast was great but could have been cleaner.

Breakfast good but high priced; mixed reviews on dining.

Amenities like a bar and restaurant were present, enhancing the stay.

Breakfast offerings were good, but breakfast experience inconsistent.

Fitness room appreciated; lacking a whirlpool or sauna.

Perceived value was affected by additional charges like parking and lack of breakfast.

Basic value for the service.

Perceived as pricey, though value recognized in certain aspects.